While the staff at the infusion center is absolutely amazing, the walk to the office is inexcusable…read morefor us who are already compromised. There is literally a door directly across from the infusion center door that goes to the outside. It is locked with a sign outside directing us to a different door that causes us to walk all the way to the end of the hallway. The nurses said it use to be open. I want to know why we can't use it. It would help with the pain from walking the length of the hall. My suggestion is to open it. MJean

Great care, close to home. Even the food is awesome! No complaints at all. Highly recommendread more

I have been to the ER several times, for both myself and my family. Each time we were treated with…read morecare, kindness and compassion. My last visit I entered with complaints of stomach ache which was later diagnosed with acute appendicitis and needed surgery asap. I was sedated for the pain and was later moved to a room for surgery the next day. The surgery went well and as expected. I felt so much better. I was able to eat breakfast and ordered. It was nice and I also ordered lunch, a tuna salad sandwich, which I discovered a strand of hair, ugh, not good. I was later released and able to walk out on my own. I did have a small issue with a night nurse, she needed blood around 3am, cool, ok, no problem, however, she wanted to stick me and had the iv in place already, I asked her to please use that, she seemed to be annoyed and said " well, it may not work" I didn't understand why it would not, but thankfully it did, I hate needles!! The room was set up very nice and this was right after the pandemic, and only 2 people could visit for the day, which was a bummer, but still ok and they did seem to be bummed out they had to do this also. I would come back again for treatment.

My husband was transferred from an urgent care nearby to this hospital by ambulance to the ER. I…read moregot to the urgent care when they loaded him up and were going to leave to transfer. I ended up in front of the ambulance and they weren't even driving the speed limit... They also took the longest route to get to the emergency entrance... We got there around 2:30pm and just waited and waited and he was feeling like he was going to black out. If it weren't for his mother advocating for someone to come get him an IV, I'm sure he would've just blacked out. 3:15p they took him for blood work and get an IV. He was back there for 8 minutes at 3:23pm. He wasn't shaken up but he was freezing. I asked someone at the front desk if they had socks for him and she was kind enough to get those. That's where the 1 star goes to which is sad because that is literally the bare minimum. 4:20pm a woman is walking around like a hostess asking all patients in the waiting area if they needed anything. She asked if she could get my husband another IV bag since it was now empty. We said yes. 5:07pm - I asked for an update on the wait and the sock lady left so it was someone new who had absolutely no bedside manner. When I walked up she saw me coming and turned to the other woman at the front desk and kept talking until I interjected. She said there's no queue and that we would just have to wait. That they opened up an overflow but people are just getting chairs not even a room. I was like okay...? 5:08pm the hostess woman came around and asked if we needed anything. It felt like Groundhog Day because she had no recollection of saying she would ask to get another IV bag for my husband. We said yes again especially after she said that it would help. Perhaps she was a patient with dementia that was previously a nurse and was wondering around the facility without anyone noticing because none of us were being taken care of anyway. 5:15pm with 10 people in the waiting room now and people who has just walked in were being seen before my husband. We checked MyChart and saw that the bloodwork was done and just looked up the results ourself with AI and google since that's what doctors do nowadays anyway. Nothing looked concerning but he will schedule a visit with his PCP. He was starting to feel like himself again because he was getting pissed about the wait. 5:50pm and someone who just walked in was taken back right away with the same name. I walked over to confirm if they were taking the right person and the nurse verified it was him and not my husband. It wasn't until my husband got up and said a nurse needs to come out and take out his IV because we were leaving for them to all of a sudden have a sense of urgency. Waited 8 min for someone to come out to take everything out for a whole 5 minutes. 5 minutes which would've been plenty of time to go over his bloodwork and then leave. This place is an absolute disaster. There was another patient who walked in and was told that this place has shorter wait times and after he heard how long we had been waiting him and his wife decided to leave as well. It was lucky neither were dying. If you care about your health or loved ones, opt for St Luke's in chesterfield. That place is actually filled with staff who are attentive, efficient, caring, and understand what hospitality truly means. Worth the drive since you'd be waiting in this place anyway...

Three years ago, I had a stroke at home and no one was with me with Thanksgiving morning. My…read morehusband had run to pick up One granddaughter. We were all planning to go to my daughters for dinner and I was baking the turkey and dressing. I got out of the shower and I had a stroke and I lost consciousness and he came in about 15 minutes later and yelled at my granddaughter call 911 your Nana had a stroke within 45 minutes of them, arriving at my house, which was five minutes from when he called. They had me on the operating table and had the blood clot removed for my brain. I was fortunate enough to get 99% of all functions back and at the same time they did it CT scan and it went down a little too low, but they discovered I had lung cancer. I was also treated at David Pratt cancer center by the best oncologist I've ever seen Doctor Robert Frazer and now three years later I am in remission that they won't say cancer free for a lot of years, but they used a new procedure on me called CyberKnife. It's just another form of very strong radiation but no chemo no surgery just the CyberKnife treatments there's 6 1/2 times the strength of one radiation treatment, but you only do it five times and stay gone thank the Lord as far as I know.

Been coming here for years for my primary. Matt Meyer is so personal n genuine. Clean set up!read more

Please NEVER come to this hospital. They missed my uncles broken leg somehow?? They sent him home…read moreand rushed him out of the place when it's completely obvious he needs help. I think they are low on staff/ open rooms so they rush people out as soon as possible. Please never come to his hospital you will be waiting for hours and you might leave worse off than before. They need to get their stuff together.

In radiology this morning. The people could not have been nicer or more professional. Thank you…read moreladies

Great location super happy. There's a Cardinal Glennon out by our home now…read more We did not get an appointment unfortunately as all the appointments were full, but we walked in around 3:30 and we're out by 5 PM. It was quite busy. It's a very clean area, but for our Children's Hospital, I was surprised there was not anything in the waiting room at URGENT CARE as far as kid shows or something to keep the kids entertained. I understand not having toys because of germs, but I do think something like Cocomelon or baby shark on TV would be great for the kids. They have a coffee bar with three fridges full of snacks and it's super simple and easy to use. This was a lifesaver. It is outside of the URGENT CARE down the hall, but still super close and convenient. The medical assistant and nurse practitioner we all were phenomenal

Literally the WORST reception desk ever. The nurse practicioner is NEVER there. I've left messages…read morebut no one ever calls me back. Once they prescribed medication in my name when it was supposed to be for someone else. I called to tell them but if course no one answered or called me back. I called a month ago for a referral to be sent somewhere and found out they never sent it. I called to tell them but the nurse wasn't there as usual. I recommend you go elsewhere for better service. If you need to contact these people and have something done you can forget about it.