Cancel

    Open app

    Search

    Birch Hill Tavern

    4.1 (262 reviews)
    Open 11:30 am - 10:00 pm
    Updated 3 months ago

    Birch Hill Tavern Photos

    BIRCH HILL TAVERN ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Good for groups

    You might also consider

    More like Birch Hill Tavern

    Recommended Reviews - Birch Hill Tavern

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    fried cheese curds
    Elisa F.

    It's been a long time since I last visited Birch Hill Tavern. This is such a cute spot tucked away next to Highland Park Market on the Manchester side of Glastonbury. I love the vibe here but the foods hasn't blown me away! The cocktails are good, the beer list is good, and the menu is good. This is a great spot to visit and order some apps and cocktails. We loved the fried cheese curds and their fries are sooo good. Very cozy in the bar area! I just need to come back and try more things!!

    Rell W.

    Where do I start..... My wife and I walked in, and the energy was positive. There was a 30-minute wait. The place was packed. Asked, the hostess if we could to stand near the bar area. She was friendly and made us feel welcome. There were no seats available at the bar, so we stood around, and to our surprise, though they were overwhelmed, the bartender acknowledged us and asked if we would like to order some drinks. We were given the drink menu. Though we forgot the names of the drinks......the flavors were unforgettable!!! Now the food: PHENOMENAL!! for starters, we had calamari, pretzels and wings, all flavorful. For the entrées, braised short ribs, and the snapper. indescribable! The flavor profile was layered. Literally eyes rolling to the back of heads good! The chef did not disappoint. The waitstaff was very pleasant. Our server Chris was accommodating and friendly. This place is a hidden gem. I'm sure my wife and I will be back for more. If you're in the area, do not hesitate to stop in. I promise they will not disappoint.

    Birch Old Fashioned
    Rachel B.

    I've continued my food journey through CT at this cute spot in Glastonbury that's tucked away in a shopping center. I saw many of the reviews mentioned their craft cocktails and that immediately enticed me. They have a bar seating area and a dining room. We sat in the dining room at a roomy table. I'm a sucker for old fashions and saw they had a Birch Old Fashion so that was a must. It was a nice, stiff cocktail I enjoyed all throughout dinner. For an appetizer, we got the nachos. They were the perfect size for two and were so delicious. For our entree, I got the special they had for the day which was haddock fish and chips with a side of coleslaw. Holy smokes was it good! The batter on the fish was to die for and the fish was moist and flakey. Coleslaw was light and thinly cut and nicely complimented the fried fish. My bf got their Nashville hot chicken sandwich with a side of sweet potatoes. It wasn't spicy at all but you get a big serving of fries which is always appreciated. Overall, we enjoyed our food and will be back!

    Bees and berries cocktail
    Sydney G.

    Wow, this place really blew us away. Its somewhat hidden in a plaza, but boy do they have great cocktails and food. We tried the "Bees and Berries" cocktail and were not disappointed! It wasn't too sweet (it has honey rather than simple syrup!) and the purple color made for a great drink, look and taste wise. Our waiter Chris was friendly, attentive, and happy to provide descriptions and suggestions! The food was great, the apps did not disappoint and the beet salad was truly unique. My Nashville hot chicken sandwich was spicy (but not too spicy) and the hand cut fries were an excellent addition. It made for a truly great experience!!

    Burger and fries
    Tanya S.

    We had a nice dinner with appetizers; Korean Barbecue Wings and Honey Chipotle Wings - both great. I had the salmon, it was good. The mac and cheese was a bit bland and lacked the brisket it was listed with originally. Drinks were different and good. The service was excellent. It was a first time for us and we would go back!

    Medium rare Burger with onions, blue cheese, lettuce & tomato on buttered brioche

    See all

    6 months ago

    Business owner information

    Photo of Jess C.

    Jess C.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Morgan D.
    4
    138
    148

    8 months ago

    Business owner information

    Photo of Jess C.

    Jess C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Stu S.
    0
    10
    0

    4 months ago

    Business owner information

    Photo of Jess C.

    Jess C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Jess C.

    Jess C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ian W.
    0
    49
    0

    3 months ago

    Business owner information

    Photo of Jess C.

    Jess C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Jess C.

    Jess C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Jess C.

    Jess C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    The atmosphere was cozy, service was good and kind, many food options were available and were great.

    Business owner information

    Photo of Jess C.

    Jess C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bea W.
    0
    242
    6

    1 year ago

    Business owner information

    Photo of Jess C.

    Jess C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 1
    Photo of Jesse J.
    20
    235
    3

    2 years ago

    Business owner information

    Photo of Jess C.

    Jess C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Jess C.

    Jess C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    We used to love this place. Management changed, not for the better. Food was meh; ambiance was nonexistent. Sad.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dawn O.
    402
    465
    2257

    7 years ago

    Helpful 6
    Thanks 0
    Love this 7
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Luci L.
    69
    30
    4

    3 years ago

    Business owner information

    Photo of Jess C.

    Jess C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Great atmosphere, however the acoustic's could be better. It's hard to have a conversation with someone

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Juan G.
    70
    52
    57

    5 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    I had the Short Rib Dinner which was expensive, small and not very good. Plus a waiter that charged our card for another parties bill.

    Business owner information

    Photo of Jess C.

    Jess C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Jess C.

    Jess C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bob B.
    8
    172
    270

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jess L.
    3520
    5579
    5936

    11 years ago

    Helpful 8
    Thanks 0
    Love this 4
    Oh no 0

    4 years ago

    Nice cozy place, with a lot of pub style food options. The staff is very friendly. Highly recommend.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 7

    Ask the Community - Birch Hill Tavern

    You might also consider

    Verify this business for free

    People searched for New American 8,872 times last month within 15 miles of this business.

    Verify this business

    The Beamhouse

    The Beamhouse

    4.1
    (295 reviews)
    3.4 mi
    $$

    Stopped in and it was happy hour. Everyday 3:30-5:30 drinks, apps, food & pizza. We got the $8…read moresmash burger and it was delicious. Think a grilled cheese with a burger inside. It was just the right size too. Very flavorful. Got a side of fries too and they were just ok, next time we will try the duck fat crispy potatoes. Partner did get a bite of bone in their burger, but understand how that can happen. Great atmosphere and service. Sir at bar for happy hour.

    *This review is from June 2023, I forgot to post it, accuracy was preserved with Word…read more Came for brunch. Menus were confusing, printed on paper in landscape format. Choices were limited to 'small and large plates', there was no appetizer section. We were asked "sparkling bottled ($$) or tap water?". We chose tap. Server brought an old-style quart-size milk bottle and small juice-size glasses. The water had no ice, so I assumed water was cold, it wasn't. I ordered a 'breakfast' stout, my wife coffee. Stout was served in a wine glass, not a traditional pint glass. Wife said coffee wasn't that hot. When they brought our beverages, wife asked for a napkin since none were on the table. Like most civilized countries, I like to put a napkin in my lap when I sit down in a restaurant. Apparently you need to ask for one here. Young server muttered something about place settings are brought when food is delivered. I guess an ale and coffee aren't napkin worthy. Not sure what they accomplish with this goofy policy. It looks more like some kind of cost cutting measure. We made reservations a week earlier, wanted us to confirm a second time through text the same morning. It led me to think this must be a popular place with people clamouring to get in. Once there, place wasn't bust at all, no waiting customers and a sea of unoccupied tables. Our guest arrived after we ordered our beverages. After a few minutes, I ended up flagging down a server to get her a drink. Another sign we were stuck with a 2nd or 3rd-string staff. Our aunt ordered a specialty drink from their menu; "champagne in a laundry basket", (looked more like laundry water in a wash tub). After taking our orders, paper menus were collected to be reused. Maybe they were saving money on copy paper. I kinda' wish she left one in case we wanted desserts or something later. They were keeping the table clear of literally everything. I ordered a humus plate for use as an appetizer, something to share and couldn't be screwed up while waiting for our main course. When entrees showed up, we all chose 'smoked sausage eggs-benedict', extra servers were in tow with plates, napkins and silverware, napkin place settings given after all plates were on the table. My wife was seated across from me, sitting next to her Aunt Nan. The first plate was placed in front of me. Even being the neanderthal caveman I am, I knew this was the most basic etiquette faux pas (I felt humiliated j/k). Ladies are ALWAYS served first, another red flag from an inexperienced staff. The 'smoked sausage' Eggs Benedict failed on many levels. It wasn't hot, poached eggs were both over and under-cooked- egg whites had chunky white snot, yolks were not runny. The 'smoked sausage', was kielbasa logs cut in half lengthwise, they were overcooked and impossible to cut without flattening and mutilating egg and muffin. They could be used as wheel chocks, I had to deconstruct it so sausage could be wrestled with on the side. Wife said the 'homemade' English muffin had the tap water taste like what we were served 'for free'. I couldn't help but envision a garden hose filling a mop bucket used for filling the milk bottles. The Hollandaise sauce lacked silky richness and flavor, I've had better with McCormick packets. Benedict was overpowered with the taste of the smoked sausage. This meal was our aunt's special treat for our birthdays. They did not finish their meals, leaving mostly the pieces of the hockey puck-hard sausage. Server had been touting the pastry chef for the home-made English muffins. They were not any better than Thomas's English muffins. I am a plate-cleaner by habit, I've even been called human garbage disposal, so I managed to clear this one, (except for the egg snot, it would've taken a straw to finish it). My wife always has leftovers I happily dispose of quietly, not this time, gave it a hard pass. I felt unfulfilled, I was food frustrated, so I ordered some bacon cheese scones and shared them with the table. They turned out to be the best thing we had, warm Bisquick quality with a good taste of bacon and cheese almost as addicting as Red Lobster cheddar biscuits. We consumed them like a pack of hungry wolves. I asked and was told they don't serve them with butter. These begged for butter. IMO, butter should already be on the table. My wife picked this venue for our birthday treat meal with our beloved Aunt Nan from MA treating us. I apologized to her for our disappointing choice. She said she was glad I said it, she didn't want to say anything to make us feel bad. With tip, the bill for 3 was $171.00. We could have had a better meal and service at an IHOP for a quarter of the cost, I know I would have felt more satisfied. This experience made onto my list of top 5 worst eating experiences.

    Photos
    Inside
    Inside
    Dinner on the patio
    Dinner on the patio
    Bar area filling in

    See all

    Bar area filling in
    Elicit Brewing Co - Manchester

    Elicit Brewing Co - Manchester

    3.8
    (195 reviews)
    5.4 mi
    $$

    I've been to Elicit Brewing Company in Manchester multiple times -- probably around six times at…read morethis point -- and every single visit has been such a fun experience. This place is HUGE and has so many different vibes all in one building, which I absolutely love. The drink selection is one of my favorite parts. They have so many beers on tap, plus cider flights, sour flights, beer flights -- all different types of flights if you're like me and enjoy trying a little bit of everything. And if beer isn't your thing, they have cocktails too, so everyone in your group can find something they like. The food is just as impressive. The Philly cheesesteak egg rolls are AMAZING -- crispy, flavorful, and honestly one of the main reasons I keep coming back. The burgers are delicious, and the desserts? Oh my goodness. The deep-fried Oreos are next-level. Atmosphere is where Elicit really stands out. There's the big open beer hall feel inside, but also different sections depending on what kind of night you're looking for. It can be chill and casual earlier in the evening, then turn into more of a going-out/club vibe later on. There's a cocktail bar upstairs, and as the night goes on the energy really shifts. In the summer they have bands (sometimes outside), a full outdoor bar, a fireplace, two inside bars, a little quieter lounge area with couches, and even a small game room. Bathrooms upstairs and downstairs make it convenient, and you can rent rooms for private parties too. I also like how the food ordering works -- they give you a pager and you pick up your food when it's ready. Tables are first come, first serve though, so definitely save your spot because you can lose your seat if you're not careful, especially on busy nights. It does get packed on weekends, so I recommend getting there early if you want a good table for your group. But overall, it's one of my go-to spots in Manchester when I want good drinks, great food, and a fun atmosphere. Definitely a place I'll keep going back to -- and those Philly cheesesteak egg rolls will always bring me back.

    Normally I love elicit! always a good time to grab drinks and food with friends , they host fun…read moretrivia nights and have a dog friendly outdoor patio during the summer ( which I love ). . So I was super excited when I saw they were hosting a galentines day drag brunch !! The drag show was amazing !!! But I was disappointed that there was no BRUNCH food . You can't have a brunch show and no brunch . They did offer a regular menu to order from . The other problem is that there were no servers so we had to order food and go downstairs pick up our own food and. Then bring it back upstairs... which is very annoying if you are going there for a show and have to leave to get food ! Not to mention there was an issue doors were suppose to open at 10 am so we got there early to get seats settle in and order food . However the doors open well after 10:30 . And possibly an issue with the bartenders ( not being available) but they were able to figure that out thankfully by the 11 am show . So a lot of issues .. the show itself was amazing . The food was okay . I did end up getting the grilled chicken sandwich which was good ( nothing amazing ) and the fries were plain no seasoning . 3/5 for the food . The drinks were good ! I ordered the strawberrry Hugo spritz that had elderflower in it which I really enjoyed all flavours were balanced equally (4/5 ) and then I tried the peach hard palmer which I was not a fan off (3/5 ) Drag show 10/10 ! ( highly recommend ) I wish they advertised it a just a drag show and not a brunch + show ( since there was no brunch options ) ! And also a very limited Valentine's Day cocktails ( only one option of a red velvet martini) Overall fun event but need to plan events better if they do plan on hosting and consider adding food specific for the event ( or not advertise as brunch .. if you don't plan on offering brunch food ) !

    Photos
    Espresso martini
    Espresso martini
    Outside patio and entrance
    Outside patio and entrance
    Lounge hang out area

    See all

    Lounge hang out area
    Audacity British Style Pub

    Audacity British Style Pub

    4.1
    (98 reviews)
    3.9 mi
    $$

    I'm back! I love this place! It's quiet here ) it's only a Tuesday) but we're late (arrived at 9:15…read morePM). There is no shortage of decor here! I like the huge carafe of ice water and the spicy potato chips! For my first drink, I'm having a Negroni. A negroni is an Italian cocktail, made of equal parts gin, vermouth rosso (red, semi-sweet), and Campari, generally served with ice, and commonly garnished with an orange slice or orange peel. It is considered an apéritif. They also have an Obi Wan Negroni made with Cold Brew Infused Campari instead. For my first food item, I'm having the Cream of Mushroom soup with chicken. Cream of mushroom soup is a simple type of soup where a basic roux is thinned with creamor milk and then mushrooms or mushroom brothare added. This is delicious! It's nice and hot with a lot of shredded chicken. For my entree, I'm having the Brussels Sprout Salad made with shaved Brussels sprouts, spring mix, bacon, pomegranate drizzle, silvered almonds, shaved Parmesan and lemon vinaigrette dressing. Look at the height of this! This tastes great! I am also having a side of mushy peas. Mushy peas are a traditional British side dish of marrowfat peas that are cooked until soft and mashed into a mush. The dish is especially popular in Northern England and the Midlands, and often eaten with fish and chips or served as part of "pie and peas". Here's a quick overview of mushy peas: Ingredients** Traditionally made with dried marrowfat peas, but can be substituted with frozen peas or green split peas. I love this! It's nice and hot.,What a rare treat! This is hard to find anywhere! I'm also having a side of cold slaw. Coleslaw, or "slaw" in North America, is a side dish of shredded cabbage with a vinaigrette or mayo-based dressing. The word "coleslaw" comes from the Dutch term koolsla, meaning "cabbage salad". Recipes vary by region and can include additional ingredients like carrots, apples, raisins, or celery. Coleslaw originated in the Netherlands in the 18th century, but references to similar cabbage salads appear in ancient Greek and Roman medical texts. This is the best! Nice, thick dressing! For my last drink, I'm having a Godfather. The Godfather is a sweet and strong cocktail that blends Scotch whisky and amaretto liqueur. It's typically served in an old-fashioned glass over ice and can be garnished with an orange twist. The drink became popular in the 1970s disco scene and is named after the 1972 film starring Marlon Brando and Al Pacino. Some say bartender Joe Scialom created the Godfather to capture the movie's spirit. This is done just right! Good job! What a great meal here!

    I got the opportunity to attend the grand opening of Audacity in Manchester, CT and here's how it…read morewent! (Sorry this is so late. Lol.) Atmosphere/Appearance: Set right downtown Manchester on Main Street is this gem where Lucky Taco once stood. It echoes the standard British pubs and taverns from across the pond with deep yellow lighting, woods, exposed brick walls and open floorplan kind of vibe. It was lively, energetic and welcoming! Service: Lara took excellent care of us and she was very helpful! I had no issues at all. Food/Drinks: On the table when we arrived was an Irn Bru which is a SUPER popular drink sold in Scotland, often beating Coca-Cola in sales. It tasted like orange licorice, but it was actually pretty decent. Our first appetizer was an order of Crisps which were like thick cut potato chips with some garlic parmesan seasonings which I actually enjoyed! There was plenty of flavor from each component involved. Next up was the 007 which was their spin on the martini James Bond orders! In it is Wheatley Vodka, Bombay Gin, and English Tea Infused Lillet Blanc. It tasted like a dirty martini and was pretty strong! Smooth as well. I enjoyed it. Next up was a dish called Toad In The Hole which is Yorkshire pudding stuffed with smoked sausage then topped with caramelized onions and gravy. I have never seen anything like this before, but it was so strange, but pretty decent! The Yorkshire pudding was a bit eggy and dense. The gravy was a must though, since the other components of the dish lacked the salt that I was seeking. Next up was the Cloth Of Gold Old which is an Old Fashion with a twist which contained Old Forester, fresh lemon and honey. I enjoyed it, but I'm not sure why the mention of Old Fashion was on the menu unless this is supposed to differ from an "Old Fashioned". No matter, moving on. Next up were the Potato Pom Pom which are fired potato balls served with a house-made cheddar cheese sauce. It sounds like a simple dish. The cheese was thick, majorly cheddar-y. I really, really liked these! They tasted like a fancy tater tot. The potato inside was so soft and tender and the exterior was so crispy. My last drink of the night was the Bramble On Rose which is their take on a 1980's classic created in Soho, London. In it is Bombay Gin, fresh lemon, rose water and blackberry syrup. This was my favorite drink of the night. It was fresh, had some herbal flavors and the rose flavor made itself known. I really, really liked this drink and would certainly order it again. Lastly, the quintessential Fish & Chips! It's Atlantic cod in a brown ale batter, served with musky peas, chips, tartar sauce and a curry sauce. The curry sauce was surprisingly fantastic. I was blown away and absolutely needed more of it. The mushy peas resembled guacamole, but I had no idea how I was supposed to eat them. Lol. Were they a sauce? I don't know, but they tasted exactly how you'd think they'd taste. The fish was also fantastic. It was light, yet greasy and crispy. Value: The most expensive thing on the menu is $22.00. This place is not expensive at all so you certainly won't break the bank. Portions are decent size too. In conclusion, I absolutely enjoyed myself here and highly recommend you (reading this) to check it out! British food is... unpredictable if I must throw a word on it. Lol. Like, I almost couldn't predict what some of this stuff would taste like because I had never had anything like it before! Now, I'm a believer!

    Photos
    Complimentary crisps
    Complimentary crisps
    Happy hour sweet potato tots...good deal
    Happy hour sweet potato tots...good deal
    Potato Poms

    See all

    Potato Poms
    Cotton Hollow Kitchen

    Cotton Hollow Kitchen

    4.2
    (190 reviews)
    5.3 mi
    $$

    We went to this place for Mother's Day brunch, and it was one of the worst experiences I could have…read moreimagined. First off, the ambience of the place is fairly nice though you would not know it from how many of the other patrons choose to attire themselves. If you're looking for a upscale, dining experience, other patrons would suggest this is not the place for you. They started off by attending to put us at the wrong table per our reservation. The table was apparently filled, and they moved us to a different table, which was perfectly fine as it was a nice booth with a window right next to the table. They then gave us several menus from which to choose, which was confusing as there were so many different menus with similar food options, including brunch, menu, a burger, menu, a dinner menu, a Mother's Day, special menu, and the regular menu. There were also two separate drink menus. We started by ordering some drinks and an appetizer of the meat and cheeseboard for the table. We put in our full order at just before 12:59 PM and the meat and cheeseboard came out fairly quick. Overall, it was the best part of our time at the restaurant. With regards to our main meal, we had ordered an eggs, Benedict, a children's pancake and bacon, special, and a steak and eggs meal. That was apparently a mistake as it took them over one hour six minutes before the food hit the table and when it did, it was a mess. The medium rare steak was cooked to a well done with the eggs being extremely messy and not very runny for over easy. The potatoes were dark and charred in places, but we're not crispy by any stretch of the imagination. The Canadian bacon had not been rendered well on the eggs Benedict and one of the two poached eggs clearly had not been poached appropriately. Also, my daughter indicated that the syrup was way too sweet, which was especially surprising as she is someone with a sweet tooth. The pancakes themselves were extremely dense and unfair and served on a plastic tray missing one of the size that was supposed to come with the order. It is clear that the kitchen does not know what they are doing as I was the second person in a row to have issues with the cook temperature on my steak, a problem that appears to carry over to other aspects of the meal as well. At the one hour mark, I've been so frustrated. I had requested to speak with a manager and he was actually the one who brought out the food to our table. There was a good four minute gap between two of the meals being brought out and the third meal, which is what my wife had ordered for her Mother's Day brunch. By the time the eggs Benedict came out, I showed the manager my stake and eggs, and he agreed that it was cooked to a well done rather than the medium rare I had ordered. I had overheard the exact same issue on the next table over where the older woman had not gotten her meal until nearly all seven others at the table had completed their food. At that point, I sent back my steak and indicated I did not want it to be remade as I was done with the place. Shirley, thereafter, I was clear the rest of the family was of the same mind as the meals were a mess and cooked improperly. The manager eventually came over and indicated that he is going to take care of the entire CHUCK which makes sense sense more than 75% of the food ordered had been uneaten or inedible. The service was no better as waiters and waitresses would walk by and failed to refill empty water glasses, even though they would look right at the empty water glass and would have pictures of water in their hand at times. One waitress went to five separate tables around us, including table she was not serving and failed to fill our water, but filled water at other tables. Our waiter was also missing an action for a good portion of the meal. Despite having the meal taken care of, I did leave a small tip for the waiter, though nowhere near what I would have had the service been even somewhat competent. This is a major disappointment as the last experience I had at this restaurant for dinner had been so positive it convinced me to book the place for Mother's Day brunch. I'm not sure if this was a one off situation but I would never recommend a return to this place based on the experience I had this day. What's worse, our reservation appeared to fall between two rushes as we were the second table in the rush that showed up about 10 to 15 minutes after our arrival at the place. As such, our food should've been fairly quick and coming out but others who ordered their food more than 20 minutes after our table received it with no problem. I have to say that the Taco Bell we had as result of this poor food service was Myles and Myles better than the food experience at the restaurant itself.

    I have Celiac and this restaurant does an outstanding job of offering a multitude of gluten free…read moreoptions and the staff is super aware of food allergies. My friend and I were out shopping and wanted to grab lunch. She was craving a sandwich so we headed to Cotton Hollow. We were pleasantly greeted at the door and seated in the bar area at a high top. We couldn't decide between inside and outside so when we were seated at a window table over looking the patio, we had the best of both worlds. Both the dining room and bar are lovely. There are tons of GF options, but I always go for the choices I normally can't have elsewhere. They have a dedicated GF fryer so I opted for the fried fish and sweet potato fries. The fries were crispy and lightly salted. The fish was tasty and crisp, but a little dry on the thinner piece. The coleslaw was an Asian style slaw, which was not my thing. It was a bit odd for me. My friend opted for a chicken wrap and it was insanely large and she said it was delicious. The photo is only 1/2 of the sandwich which she took home. I had the red sangria. It was drinkable but had a bit of a sour taste and no fruit. My friend had the Hugo Spritz, which was perfect and refreshing. I have been here a few times and they are consistent and have a wide menu. It's on my list of regulars. Hint, if you go to Sayulita and can't get in, this place is right across the street and a good choice.

    Photos
    Inside - bar area
    Inside - bar area
    Cotton Hollow Kitchen
    Berry Berry Passionate with Passion Fruit popping boba

    See all

    Berry Berry Passionate with Passion Fruit popping boba

    Birch Hill Tavern - newamerican - Updated June 2026

    Loading...
    Loading...
    Loading...