I received a call the day after Christmas, that my dog was howling in pain and couldn't get up. I…read moreasked if they could get him to a vet and they said no, I had to pick him up. When arrived they wanted to use ropes to lift him with due to so badly soiled. So we supplied our own blanket and carried him to car. He was in obvious pain, soiled, bleeding from mouth. He was immediately taken to animal hospital and advised had to be put down for fractured back and kidney issues. When asked for an explanation Randa immediately sent a refund saying upon my request, which was just for explanation. When followed up was told I can't sue because I signed a waiver, that it was my fault for boarding an older dog and not boarded before. I never made any accusations or asked for anything but an explanation. I'm so devastated I left my pet/family member in their care.

Been using Tailchasers for years! very dependable, honest and our pets love Kim and her daily…read moreemails!! Highly recommend them!

We took an introductory puppy training class with Mary and the techniques she taught us were very…read morehelpful! She uses a combination of positive reinforcement and voice inflection/commands to guide the dog. Her approach is to "train the trainer", so that you are not accidentally giving mixed signals to your dog. We adopted our puppy during the pandemic, and she has always been scared of other dogs and people despite our best efforts to socialize her. The training techniques Mary taught us helped our dog to focus on us, instead of outside stimuli in public places and helped her be a bit less afraid out in the world. We're looking forward to going back for more lessons! Thanks, Mary!

We were so optimistic when we came in for training. Mary sounded pleasant on the phone. We were…read moretold that it would be socially distant, but it was anything but.. I found myself in a dingy, tight, and cramped basement with too many people wearing ill-fitting masks. COVID-19 aside, I don't know how The Obedience Center has remained in business for so long. They don't value building relationships with your dog. Their "training" includes screaming "quiet" at dogs, grabbing them by their mouths when they're puppy biting, and spaying peppermint breath spray into their mouths. Mary is a genuinely unpleasant individual. She'll make you feel like you're back in elementary school with a miserable teacher that needs to retire. I was so hopeful for this place, but I never returned. I've met people at the local dog park with similar experiences, and so I'm glad it wasn't just me. I found a better training place that fosters human/dog relationships and imparts knowledge helpfully. It's true, there are tons of ribbons on the walls, and I have no reason to believe that her authoritarian training regime scares dogs into compliance. I have different values and have found success without her methods. If tyranny and cruelty isn't your preference, I'd suggest you avoid this place at all costs.

I am very happy to know that Prairie Path has a location in Crystal Lake, we needed their service…read morefor our lab, Wrigley, he is getting older and needs to keep active with our jobs we don't have the time to walk him so I gave Prairie a call, my dog loves it and the care they provided was superb we highly recommend them!

I am very happy to know that Prairie Path is now located in Schaumburg so I can recommend friends…read moreto their services. They are great people with caring kind hearts who are very good with animals of all types.

Our dog went through the 10 day obedience training and then just completed the 12 day advanced off…read moreleash training and we could not be more pleased and impressed with Dog Training Now. We trust them and know they will always do what's best for our dog. Highly recommend!

Such a great dog training experience. We learned so much about how to make our puppy a well behaved…read moredog. I was very surprised just after the first week how well he walked on a leash and could do the commands such as sit and wait. He loved going there too.

I loved Phil's Pup Camp! I took the obedience 101 class with my dog & he had recently graduated as…read morea K9 Good Citizen. I also enrolled my dog in the advanced obedience class and I love it. Phil is the most kind hearted trainer. He's very patient and explains all the exercises to you. My dog benefited tremendously from his class. Thank you Phil!

WARNING: I would not use this trainer. I would give zero stars if I could…read more ***Update to his response at end of my review. Very disappointing and alarming experience with Phil, the trainer/owner. I brought my 15-month-old Samoyed puppy for his first training session. My puppy is a sweet, friendly, loving dog who gets along with everyone. He is simply young, energetic, and still learning. The most alarming part of the session involved stairs. My puppy has never used stairs because we live in a ranch home, and Phil knew this. Despite my expressing concern, he forced my puppy to the stairs instead of gently leading, took my puppy higher up the stairs and then let go of his leash. My puppy jumped down at least six concrete steps onto a concrete surface and landed awkwardly on his leg. He was clearly frightened and panicking. I also had to tell Phil that he was standing on my puppy's back paw. Phil also knew that my puppy had been dealing with separation anxiety and that we had been actively working on it. When my puppy became excited and barked, Phil placed him alone in a utility/closet area. When my puppy panicked, Phil said, "There is the separation anxiety coming out," and then turned off the light and left him locked in the dark room. I also had concerns about the facility, including the availability and condition of drinking water, slippery flooring, and whether vaccination status was actually being verified for all dogs attending. Based on what I personally witnessed, I was extremely uncomfortable with the handling and training methods and did not feel that my puppy was in the hands of someone I could trust. I will not be returning or continuing training with Phil. MY RESPONSE TO PHIL' S RESPONSE: His response does not address the specific conduct I described or the reason I will never bring my puppy back to this facility. He explains his "general" approach to stairs, but that is not what happened. He knew my puppy had never used stairs. I expressed my concern. He took him higher up the stairs, and then RELEASED HIS LEASH. My puppy subsequently jumped down at least six concrete steps onto a concrete floor and landed awkwardly on his leg while clearly frightened and panicking. I also had to tell him he was standing on his back paw. Saying that he used this procedure with "countless puppies and dogs" does not change what he did to my puppy. Likewise, his description of his training philosophy does not address the most disturbing part of the session. He knew my PUPPY had separation anxiety and that we had been actively working on it. When he became distressed after being isolated IN A UTILITY CLOSET BY PHIL who thought this was a good way to teach him to stop barking when he was excited, he identified it as his separation anxiety and then TURNED OFF THE LIGHT AND LEFT HIM LOCKED IN A DARK UTILITY ROOM WHILE HE WAS PANICKING AND AFRAID. That is exactly what I witnessed and is completely inconsistent with how I expect ANY puppy or dog with known separation anxiety or not to be handled. OUTRAGEOUS AND CRUEL! Regarding water and vaccinations, my review accurately described my personal observations and concerns at the facility and what I was and was not asked to provide. THERE WAS NO FRESH WATER FOR THE DOGS AND NO VACCINATION RECORDS WERE CHECKED OR VERIFIED. This review is not about whether he uses choke collars, e-collars, pinch collars, yelling, or leash corrections. I did not accuse him of using those things. The issue is POOR JUDGEMENT, handling, and how Phil responded to a young, inexperienced dog who was frightened and whose known anxiety had been disclosed to him in advance. He refunded my payment, but a refund DOES NOT CHANGE what occurred during the session or my resulting loss of confidence in his ability to safely handle ANY PUPPY OR DOG. I stand by my review. I witnessed what I described, I made my concerns clear at the time, and based on that experience, I chose not to return.

Kamp K9 is fantastic. I brought my new puppy there six months ago and have used Kamp K9 for…read moretraining, Boarding, and doggy daycare. Every single one of the staff have been terrific. So friendly and accommodating. And my dog loves going there... And is much more well-behaved. I have had dogs for many years and have tried trainers coming to the house and training at a pet store with varying degrees of success. Kamp K9 is by far the BEST!

Beware: do not board your dog here!…read more Kamp K-9 is known for kennel cough (I found this out too late from my neighbors and friends). I boarded my dog here for a long weekend, and unfortunately, he contracted a terrible case of kennel cough. That was bad enough, but the owner's (David Jenner's) response was the real issue--shockingly rude and dismissive. On top of that, the place has a terrible smell and just doesn't seem hygienic at all. I wouldn't risk coming back again.

Just worked with Sophie with my two rescues. Sophie was so easy to work with, very communicative…read moreand responsive. She really does focus on rewarding the positive and setting dogs up for success. I felt really comfortable asking for her advice and expertise, which she offered in a very nonjudgmental and helpful way. I feel hopeful and ready to support my two pups, to decrease their reactivity and my feelings of overwhelm. Having been told by another trainer that one of my dogs was too much of a liability because of his bite history and behavior, I'm so thankful I found Sophie and now feel I have many new tools and strategies to try.

We used Sophie again, now for our second puppy and she is absolutely brilliant (nod to her British…read moreheritage)! 10/10 highly recommend! She really knows what she's talking about and even makes it fun. Not even a snowstorm that dumped 10 inches stopped her from coming either.

With an energetic puppy, it can be hard to find a safe, controlled environment where they can…read moresocialize and learn. We tried PetSmart classes, but they weren't a good fit for our high-energy girl. Happy Hound puppy classes were the perfect blend of play and training, helping Cora build confidence in herself and around other dogs. Thank you Mary and Happy Hound!

Outstanding results. Fun experience! The training theory is so logical but not what humans get…read morewithout guidance. Having work with many training theories in the past, happy hounded/Mary Thompson and Phil, have a superior approach to puppy training. My vet who I have known since kindergarten and for whom I have the deepest respect also notes that this is where she sends dogs/humans when they are behavioral issues. I trust her and truly believe this is the right place to go.

Closer Bond dog training and boarding is my go to for my dog! He loves it there too. They treat…read morehim the way i do and are always available to speak to when i am away. The dog training changed my life. They are so professional and yet very kind and warm. My favorite for Van.

Our family has been a totally satisfied dog family and have used the Bond for the past 24 years…read more Now we have a new puppy and he just started off on the right paw with puppy classes before he starts his obedience training and then other fun classes. In my opinion they are the absolute best. Wouldng trust my pups anywhere else.

I loved this grooming service!! Lea is super nice and knowledgeable! I gave her some details on the…read morehaircut and she did it perfectly! And she took fabulous care of my senior dog who also has medical conditions. After the grooming he looks 10 yrs younger! I signed up for recurring visits as well! Very happy

DO NOT BOOK! I am in shock. What a nightmare! The groomer L@-- _ , acted like a caricature of an…read moreangry reality show villain out to stir drama with no common courtesy, much less professionalism. She was foul as soon as I opened the door and began unloading on me. My dog is a rescue so he gets anxious and shrinks a bit when people are loud and aggressive & she scared him to death. She did not even say hello, she just began berating me from the hall. She did not return my attempt at cordial words or reconciliatory behavior. Not even a hello, no meeting the dog. She didn't even set foot inside. She caused a loud scene. She has cost the company what would have been a $160 plus travel plus tip service every 6 -8 weeks. I am out of the hospital and in need and this was unnecessary escalatory nonsense. Today, N _y- didn't even enter my unit & in under three minutes in my condo hallway, called me "Rude as f_ck!", audibly for the neighbors. A medical professional was on their way to meet me for an evaluation & before greeting me stated "What was her problem?? She almost ran me over stomping off in a huff!" Common courtesy is part of the service industry. This woman imo should not be working with vulnerable animals unsupervised in a van. She couldn't display compassion for the dog in front of their owner so I shudder to think what would happen alone with a defenseless animal in a van. Her Jerry Springer level antics were unwarranted but this nasty woman N_ y _ swore and stomped away for no valid reason. There was a technical issue. I spoke with a gentleman first thing in the morning, hours prior to the appointment to explain the issue and how to navigate to avoid any problems. It was easily navigable with minor effort. Appliance delivery, a hospital worker, grocery delivery and a physical therapist had no problem with me today. I had other appointments, but my dog was my priority. This alleged professional acted like a sitcom over the top nasty DMV worker with an irrationally irritated attitude, like my mere presence was a hassle for her. I no longer trust this company, because they did not even check on me or text to ask what occurred. That shows (imo) their endorsement of her swearing and lack of concern for customer experience or loss of customers. She refused to listen to explanation for the technical issue & raged like a wrestler on steroids. I planned to rely upon this service every 6 -7 weeks for the foreseeable future while I recover. Her unnecessary actions & dropping the F Bomb have cost them a customer, but they clearly aren't concerned, because they didn't check in or follow up, And that makes me worry for the animals in the care of people knowingly employing someone like this woman, I don't trust my dog with aggressive hot headed persons - nor should anyone imo.