International Health Certificate (IHC) Traveling with PETS…read moreabroad I don't even know where to begin to show my gratitude for this veterinarian. We contacted Noah's Ark Animal Hospital (which is also our regular vet) to see if they had any input on getting an An International Health Certificate (IHC). Which is a required document for traveling with pets internationally, ensuring they are healthy and free of diseases or parasites. We had a trip planned to Poland with a layover in Amsterdam, traveling via KLM airlines. We received an email back promptly from Armando Chavez, who ended up researching EVERYTHING! Not only did he put our minds at ease for the travel but he patiently and willingly answered every single email we had. We set up the appointment to begin the process. Everything went smooth and according to plan. Armando did not miss a beat, he kept us in the loop throughout the whole process. We didn't have any issues at the airport with any of the paperwork. Armando was even kind enough to let us know of extra documents needed coming back from Poland to the United States. I cannot recommend this veterinarian enough. They are extremly knowledgeable, patient and really on top of it all. We are clients for life and would recommend taking your pets here for anything necessary. This place deserves a million stars.

The best in the city They are very professional…read more I trust them , everyone in this hospital are wonderful people

Wonderful place! I had been taking my dog there for a number of years and felt like the entire team…read morewas very thorough in every exam. We recently had to put our pet down and Dr Clive and everyone was very clear on explanations and compassionate during the unexpected rough time. Truly a great place with people who care about animals well being. If I get another pet I will 100% be bringing them back to be cared for at midtown.

My 3 cats had been going to another vet practice for almost ten years but the quality of care had…read morebeen steadily declining recently and staff turnover was here today, gone tomorrow. I rarely saw the same tech twice. A friend highly recommended Midtown Vet and my 18 y/o boy had his first visit last week. Dr. Cline was very gentle with him, he has a lot of arthritic pain and needs more care handling than most. I was very impressed with the thorough exam, uncovering things that had been missed by my former vet. I have been to many, many vet practices over many years and I think we have found a new home. The clinic is a bit small, still building out in the new location, but clean and neat and comfortable. Soon they will have separate dog and cat areas which is almost a necessity for me. Dr. Clive was thorough, explained everything in detail, offered treatment/care options and was very compassionate and understanding. As someone else noted, they are not in the retail business, always pushing their products that can all be purchased elsewhere for less. Oh, and as a plus, I discovered that many of my favorite techs who disappeared from my prior clinic...are here at Midtown! We have found a home.

We love Dr. Cagle and the entire staff at Urban Vet. Everyone is very helpful and understanding…read more Dr. Cagle always give us options for treatments and it's very easy to refill the meds. Even though we know Megan's favorite is Tito, Coco still says she loves Megan the most. She always go above and beyond and excellent follow up. Upbeat and super nice. Mango says he just loves the treat jar!

I hate to have to write this but feel I should make other people aware... lack of follow up/concern…read moreto my dogs health is the main reason for review. Unfortunately I had to put my senior dog down approx just a bit over a week after the visit due to what I believe was a heavy prescription dose. I was bringing my 16+ yr old dog to this vet for librela injections the past few months since moving back to town. I knew my buddy was wearing down, but beyond slow walking from arthritis, he wasn't showing any other major signs. The last visit I scheduled was to have an honest conversation with the dr about end of life and signs to look out for since it was my first time going through this. I knew the dr Cagle was out of town on holiday, and I specifically asked for an experienced dr to meet. I showed up to the appointment, only to be met by a dr who in my best description seemed "sedated"... she looked hung over/out of it, she showed no empathy or care about the situation, struggled to form coherent sentences, and provided absolutely no good information, and after about a minute or two of looking at my dog (first time) was ready to walk out. I pointed out to the dr my dog had some skin rashes (which she barely looked at) and had been diagnosed with early kidney disease a couple of years ago, but no major progression. She prescribed 300mg gabapentin twice daily and carprofen 100mg every other day if gabapentin didn't work. I wasn't sure why but she suggested it would alleviate any lingering pain. Also amoxicillin for skin rashes. (I learned later that this dr was a temp and on "benadryl" ) I followed dosage instructions and woke up the next day to an unresponsive dog (He was given his last gabapentin the night before around midnight). I thought he was dead. Had urinated his bed and was just dead weight with his tongue hanging out of his mouth. I had to monitored him for the following 36-48 hrs, and he never fully regained complete mobility of his limbs or could hold weight. He seemed super disoriented at all times. I seeked advice from other local doctors who all seemed to agree these were heavy doses for a senior dog with potential kidney disease, as these meds are hard on the kidneys. I must say dr Cagle did reach out about this situation during his trip, after I voiced my displeasure with the visit to the staff. He stuck to this being proper treatment, and said he would follow up on dec 19th when back in town. My dog had to be put down on dec 22nd... and I never received any follow up to even see how he was doing....

My sweet dog Heidi and I are both anxious patients. She's had multiple surgeries and I've spent an…read moreexorbitant amount of money on her healthcare. Because she's had so many surgeries I've come to witness that many vet clinics are impatient with her anxiety and fail to see her true personality, which can completely melt someone's heart if they only took a moment to look at her. That is exactly what this group did. They exhibited exactly what community should feel like; every person and every living being... seen. And I have to give major props and appreciation to that lovely human being working the front desk. Their energy and kindness speaks volumes and it's like an invisible layer that blankets the waiting room. So if you're researching somewhere to take your precious family member don't hesitate in choosing this place. Trust isn't easy to earn - they know that and they work with that in mind. Thank you Skyline.

I am always happy to know I can take my fur babies to Skyline. They give the best care and treat my…read moredogs like their own. The staff is friendly and are able to help me take the best care of my dogs that I can. especially as they get a little older.

Great Vets. Caring people. Non-profit so I could afford it. Bringing my second cat in examination…read moreand vaccinations.

READ BEFORE GOING.....READ BEFORE GOING.....READ BEFORE GOING…read more SNAP now has a $25 deposit in order to book an appointment. If this appointment is not met, you forfeit the deposit. I am on VA Disability, and made an appointment for my two dogs to get a rabies shot each. That was all that was needed. Well, having to utilize public transportation, I had to take my two boys on the bus. Unfortunately, that day, it was thunderstorming. So, having to walk a half mile to the bus stop, I tried calling to cancel the appointment or at the very least move it back to until the rain subsided, but no one ever answers the phone, so, I had to trek the half-mile because I couldn't afford to lose the $50 and then have to pay another $50 deposit to reschedule. Long story short, my $100 trip turned into $400 because the vetenarian assistant told me he could not give the rabies vaccination for both dogs unless they were up to day on their other vaccinations and a heartworm test was done on each, so, being pressured to get them, I agreed. THIS IS HOW SNAP HOUSTON DOES BUSINESS!! They con their clients to get things done that don't need to be done. Furthermore, the next day, they emailed me the invoice and I noticed that they charged me $7.00 donation fee on both of my boys invoices that I did NOT authorize. I sent an email to Mr. John Street, the general manager and he basically called me a liar and then told me to find another clinic. DO NOT BRING YOUR ANIMALS TO THIS CLINIC BECAUSE THEY ARE DECEIVING, CONNING, RUDE, AND UNPROFESSIONAL!!

A Diagnostic Virtuoso: The "Mozart" of Veterinary Medicine…read more As a retired Clinical Director who has spent a career hiring and evaluating medical professionals, I have an exceptionally high standard for clinical competence and professional integrity. For months, I searched for answers for my 123-pound gentle giant, Axel. I took him to several well-known clinics in Houston, but regrettably, they failed to find even the single mass I had discovered myself. They simply fumbled the opening statement. Then, I found Dr. Anna Parham at PetCare Express on Holcombe Boulevard. Dr. Parham is a true prodigy of her craft. While others relied on expensive overhead and corporate checklists, she used her hands and her clinical intuition--the soul of medicine that is clearly in her DNA. Within minutes, she identified three separate masses that the previous clinics had entirely missed. She performed a single FNA (Fine Needle Aspiration) to confirm the nature of the primary mass, while her expert clinical touch immediately identified the others as typical, benign lipomas. She gave us the unremarkable exam result we had been searching for. From the moment we walked into PetCare Express, the entire staff was exceptionally warm, friendly, and helpful. In a high-pressure field, their genuine caring and support created a seamless, stress-free environment for both me and my dog. Dr. Parham found in minutes what high-priced hospitals missed for months. She recognized a client who values quality and met that standard with an honest, transparent diagnosis. In a city of systemic predatory patterns, Dr. Anna Parham and the team at PetCare Express are a sanctuary of honesty. She is young, brilliant, and possesses a natural mastery of medicine that mirrors a virtuoso. Axel walked out a perfect patient, and I walked out knowing I have finally found the successor to the great legacy vets of Houston.

Big fan of this place affordable pet care never had a complaint about the doctor. If you care about…read moreyour pet, you'll take them there.

I took my little dog to have a mass removed from his back and they left two holes on each side…read morewithout closing them with stiches and he developed an infection the next week. My husband took him and waited from 9:45 a.m. to 4:00 p.m., and they said he was licking the wound so it developed an infection. It was on his back and there was no way for him to reach it. In any event, they took off the two stitches and wrapped him up. We decided not to use them anymore. There is not a lot of saving on going to Safe Haven. You may save $10.00 on the office visit from other places, but it's not worth the wait or the service.

Safe Haven Vet Hospital showed our family so much compassion during one of the hardest days of our…read morelives. When we had to say goodbye to Rocco, they were gentle, understanding, and incredibly kind. They gave us privacy, explained the process clearly, and made sure we felt supported throughout. Their compassion brought comfort during such a heartbreaking moment, and we are so grateful for the dignity and care they showed our sweet boy.

Same mess with my dog an apoquel. this hospital sucks. They…read morewere all sitting there with nothing

The staff all pay attention to the needs of your animal, I have 9 cats I maintain under "catch and…read morerelease", and our indoor cat Shamain and these animal-loving people have helped me keep all of them in excellent health and are always available in case of problems Thank you from Socks, Bumper, Maverick, Ginger, Caramel, Target, SnowBall, Old Man, Young Buck and Shamain