I had a brand new water heater break, and while all of the parts were under warranty, it would've taken nearly a week to receive them from Rheem. I had to replace the gas valve, chamber and the pilot was last (after the first two parts did not do the job), even though the faulty part was explicitly due to a gas valve malfunction. This is the only place within a 25 mile radius that carried the part. Old school type of hardware/ plumbing store, did not disappoint. Friendly, knowledgeable staff and the price for the part would've been cheaper at the store than even Amazon. Rheem reimbursed me, but for future reference this place has better prices. I recommend this shop, wish there were more of these small businesses around. read more

So wonderful to have access to a community store like this: people who actually know what they're talking about and willing and happy to help you find the plumbing parts you need. It is like stepping into a time warp: amazing customer service and help at the counter the minute you walk in. At the same time, they are they offer FaceTime consultation. Bring your parts in, if you can, for a best match. Shout to Dave the owner for helpfulness and maintaining such a gem: wide selection with fair prices to boot. Highly recommend! Ps also dog friendly read more

BJ Discount Plumbing Supply - Helpful counter staff - Kitchen & Bath Near Me - Garden Grove, California

Good prices excellent service very knowledgeable and if you can't find it somewhere you'll find it there

Really cool guys, they were able to help me get the supplies needed to change out sink water valves. Just double check the supplies though, they accidentally gave me the wrong size but they exchanged it (Keep your receipt!). I like that they know what they are very knowledgeable on plumbing versus if you go Home Depot or Lowe's (No knock on the workers there) they 9/10 of the time are unsure, granted they are just workers there and not experts. When you walk in you feel like it's a store from the 80-90s, old school feeling, even their cash registers look like it's from the 80s, and they give hand written receipts. It was actually a little nice nostalgic feel. They do take credit card though! read more

BJ Discount Plumbing Supply - Get your plumbing supplies here! - Kitchen & Bath Near Me - Garden Grove, California

Bought a bidet online off of Home Depot and the product did not include the right part I needed. Tried going to Home Depot and they themselves don't carry that specific part. Went here and they instantly knew the problem and got me taken care of right away and the price was good. Good customer service and price. Would go here for my plumbing needs in the future read more

Great service, great price and great delivery. Awesome having them local and delivery fee was very reasonable. Great team here read more

BJ Discount Plumbing Supply - Bath tub at my auto shop - Kitchen & Bath Near Me - Garden Grove, California

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Look no further. This store has it all: virtually all brands, samples of the styles to see and touch in person, and knowledgeable salespeople to assist in making your selection. Should you be looking to repair what you currently have, they must have every plumbing part on the planet tucked somewhere in the store. Be warned, this isn't a fancy showroom, far from it, but for selection and assistance, nothing compares. Fun fact, Costco is across the street for all the non plumbing shopping you need to do. read more

Best place to go for fixtures when remodeling. Great customer service and very competitive prices.

Top notch service. They know their business and are not too busy to make sure you have the right part and know how to install it. Good quality parts and products. If you need a hard to find part, check them out. The price is good for the quality of their product. I recommend them to everyone who needs DIY assistance. read more

This place is a lifesaver! It's the only retail shop that opens on Saturdays, which is incredibly helpful when you're dealing with an emergency repair. They always have the specialty parts in stock--stuff the big retailers never seem to carry. This is my go-to place every time! Prices are fair, especially for a small business. Highly recommended! They had the correct Rheem water heater gas control and chamber sensor in stock when I needed it promptly. read more

This place is the very best! Service is wonderful as you are truly dealing with a staff who really knows plumbing. An old school atmosphere with all the quality parts that no one else has, they have it all. Prices are right on target and quality is the best. Highly recommended. read more

I have been using BJ plumbing for decades but in the last year I have done a couple projects that included B&Js. In every instance they have been far above expectations. These days customer service seems to be an afterthought for many but at B&Js it is at the forefront. They are ALL very knowledgeable and as a bonus they are all pleasant and welcoming. This is a classic example of old school American business. There are lots of stores between my home and B&Jd but I will make the drive every time, they are that good. read more

Knowledgeable employees and great customer service is what always makes this supply store so much better than Home Depot and Lowe's. Don't be fooled by the size of the building, they have great plumbing and electrical supplies. Their prices are hard to beat. So there is no reason to shop anywhere else. read more

The prices are outrageous. They sold me a Moen Shower Faucet Set for $210, that Amazon had for $158. I also purchased a 2nd Moen shower faucet for $195 that Amazon had for $117. After I found them on Amazon I went to return their overpriced items, but had the nerve to charge me a15% restocking fee!! ($60) I get it that small businesses need to sell for more, but the mark ups at this place are beyond outrageous. I think they know their mostly Latino clientele doesn't have the time or resources to shop around for lower prices. They are taking advantage. Shame on them. Yes, support local businesses, just not this one. Always check other places prices before you buy here. I would only visit them if it was an emergency and no other place had the part I needed. read more

I just want to send a shout out to Mike of BJ Plumbing in Garden Grove for the over and beyond service he gave me on my plumbing issue with my shower spout. I am so grateful for all the help you gave me. Thank you again Mike Lucy read more

First time here and wanted to return the gratitude to your helpful staff. Located this business while in the area when, to my surprise, Niagra Plumbing, was suddenly an acupuncture clinic. Whoever set up shop first is irrelevant. BJ Discount provided me great customer service and options to solve my plumbing problem for a discontinued Moen tub/shower model. Definitely filed this place into memory for hard-to-find or specialty plumbing fixtures/parts with the family-owned feel to great customer service. read more

Just walking in here you can tell these guys know what they're doing, and have been doing in a really long time. I was switching dryers and had to replace the natural gas access valve in the house. Dave met me at the counter and was extremely helpful and very knowledgeable about options, and exactly what to do. In about five minutes Dave provided me with a new valve, gas tape, and a few last minute instructions. Left with everything I needed, and a brand new calendar. At home. Got the job done in about half an hour. Thanks guys. Well recommended, definitely will return. read more

This is my second time here. #Good customer service #Hard to find plumming parts where they not selling at Home Depot or Lowes. read more

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This is the second time in the last three months I have had to contact this company for an obscure plumbing part. The first was a spray nozzle for a rather expensive Grohe, low profile, 15 yr. old, kitchen faucet...one week and $120.00 later, nailed it. Second time two weeks ago the bottom rack for an 18 yr. old, Kohler Riverfall laundry room sink in biscuit. The rack is now SS instead of vinyl coated metal. Bought two for $208.00. These people are amazing and so helpful. read more

I have done business with BJ's since 1979 when I bought my first home. They have always given me first class service and advice on each and every project, no matter how big or small. I always comparison shop around for the best price and BJ's continually comes out the winner. Joel and his guys have me as a customer for life. read more

Best. Plumbing. Supply. in all of Orange County. If you need contractor-grade stuff, and you need it today, and you would like to buy it from a locally owned business with helpful and friendly staff, skip the big box stores and go you direct to BJ's Discount. Customer for life, me. read more

I appreciate this Plumbing store and all the employees who are there to help the customers find exactly what they need. I discovered this store 20 years when a neighbor told me aboutBJ Discount. I found everything I needed for the kitchen and master bathroom. And I was thrilled with the customer service. Fast forward to today. We have moved and are remodeling our master bath, powder room, and kitchen. This time I called and worked with Mike. He patiently listened to my plumbing needs and called me back with the price list. I enlarged the plumbing list, exchange one unit for another, and he answered every question patiently. The 34% beats most other stores so do check them out!! Thanks again, Mike. It was a pleasure meeting and working with you!!! read more

If I can give this place a 0 stars, I would. Poor customer service. They are super nice, helpful and friendly if you give them the impression that you would buy from them. I was searching around for prices for a specific toilet, shower head, and bathtub for my bathroom-duh who wouldn't want to save money? Once the guy heard this, he started helping other customers and sadly, told us he would text us a quote the following day, which he never did. A few week later, I was desperate for a valve and since they had it in stock, I came to purchase it. The woman was so rude, insisting their items were better than Home Depot and scarring me with all these threats "oh I'll see you again cause those online guys are useless, You're stuff is crap". I'm sorry I saved over $500 with my online purchase and it's the manufacture warranted seller. Actually, I called and even told the man that I'm willing to purchase it from him if he honor the price. He said no, what am I supposed to do, not save money? And lastly, this is the reason why I would never go back...I came there to purchase a part for my toilet because I had broken it...again assumed they would have it in stock. We came near closing so this elderly man helped me. He kept requesting for the parts number...i told him several times I don't know...but he insisted I had to know for him to help me. He ended up leaving for the day without even letting me know. Then this other man came over and attempted to help, which he found the part. He told me he couldn't order or give me a price until the next day. He ended telling whomever he was on the phone (common don't be on the phone if you are helping a customer) that "there's these girls that is just wanting parts number and not buying from us. First of all, we never said that. We simply asked him for an estimate date of the item availability and part number to confirm with Toto. First of all, as a customer, we have the right to inquire about prices and it is our decision and rights if we do not want to proceed with sales. With that attitude and poor customer service, I ended up researching and found everything I needed. Will never go here ever again. Save your time, go to Home Depot or online...prices are much better and you don't have to hear them complain about everyone else but their store. At least other places allow return and is cheaper...this place...once you buy, don't expect your money back...even if you change your mind or something happens. read more

BJ's is a great plumbing supply shop! They have been there forever! I met the Dad that started the shop twenty years ago. They saved me several times with needed parts and advice! read more

This place has all the missing parts you need to install the faucet, including the extension piece (if needed). You can text photos of items needed. Dave was so helpful, he texted us w/photos of the parts they carried. Their Return policy was great as well, no question asked. We'll be back for future plumbing needs. read more

I can't say enough about this place. I'm redoing a bathroom and found this by chance when I wanted to look at a bathtub. Joel spent time with me discussing the various benefits of each type of bathtub, looked them up online and printed out specs for each so I could make an informed decision. And the price was better than those big box stores! I was so impressed that I went back and bought all my bath and shower fixtures, 3 toilets and a towel warmer. I have one more bathroom to renovate and will definitely be buying all my plumbing fixtures here. read more

I try to frequent local owned businesses, this location was a frequent visit when I had plumbing needs. Big box home improvement is across the road and is often less expensive but supporting the little guy is my motto UNTIL... so I walk in looking for a shower valve. They bring it out and it's 97.00!! Like ouch but I buy it anyway. Turns out I made a mistake and bought the cold valve and not the hot. I return to the location and the guy (owner I'm guessing) gives me attitude and makes a huffing and puffing about it. I am really taken back by this and he says to me would you buy this ? Puzzled I say I just did. He says again would you buy this?? I give side eye and say what's your point? You have a wrench mark on the stem!! Hmm yes he has a point I installed it and it had a mark but will it hinder anything? I say "it's a tiny scratch but I get it, sell me another one then". He stops and realizes he's the jerk and said I'm sorry but I can't sell it as new anymore. I said I agree sell me a new one. He proceeds to get me the hot valve that I need and says I'll give you a discount because I feel bad. He "gave" me the new valve for 75. It's a gesture but unfortunately the bad taste is there. Had I went to the big box home improvement and bought something, scratched it badly, they would happily still take it back as long as it works no questions asked. Thinking about supporting local businesses is supposed to mean better customer service or quality. None of which I feel I got by coming here. I have spent thousands when remodeling our bathrooms and upgrading my fixtures over the years. They won't get a single dollar from me again. Shame that one experience can ruin future business. read more

Blown away by the customer service! This is why we should all support small businesses like this...you don't get such friendly and honest service from big box stores. Thank you, April, for making us feel so comfortable! read more

I love BJ's and I love discounts so what could be better? I found these guys during a Google search for a specific Toto toilet model. I wasn't satisfied with the prices I was seeing so I found these guys on Page 6. I wasn't able to purchase directly from the website so I called the number and spoke with Gil. Gil was able to help me out and get me the advertised price for three Toto Ultramax IIs with an overall savings of $500 compared to other sites including Amazon. Not only was he able to get me the best price he was able to get a local supplier close to my home deliver them for free. I had great service from Gil, great prices and even great cooperation from their supplier ToddPipe by delivering on a specific date since I was going to be out of town. I will definitely use these guys again. Five stars! read more

Went in to get fittings for an old faucet. MIKE got me everything I needed and was respectful of my time before he asked if he could give me a quick demo on how to use the compression removal tool. Five Star Service!!! read more

Not sure what Joel's issue was . I bought a faucet to replace one in order to install a water machine to it. The one I purchased ended up being the wrong configuration than what I needed. I went back with pictures to get another one a few days later and had the configuration, and threading I needed to be compatible. The guy who helped me then was nice in seeing if the threading would fit, it seemed to fit in the store ok but when I got home it wasn't possible to tighten down all the way and make it not leak so instead of wasting my time I returned it ... Joel insisted it came with a drain assembly.. it didn't not I told him . He didn't believe me and went back to find another box and confirmed I was not a liar. Then he asked why did you buy something and then return it again? I told him i was hoped and he thought it would be compatible with the threading and it wasn't . He then said it was missing a ring on the aerators. I never touched the aerator.. the person helping did to see if it would fit. I told him that to which he said "it's always someone else's fault huh" .. accused me of being a liar again . I appreciate you taking the return, I really do . But accusing me of lying repeatedly, no thank you . I won't be back . read more

I had the pleasure of meeting Mike and Dave today from BJ Discount. I have been shopping at Home Depot for decades and never noticed the gigantic, yellow BJ Discount sign across the street. Not only were they friendly and helpful but they also took the time to explain each option available to me. They were near closing but they never rushed me out. Remember to take good pictures with measurements and if possible, bring in the part you need to replace. Surprisingly, the prices for many of the parts at BJ plumbing was less than at Home Depot. And, they do know a whole lot about plumbing! read more

Didn't have the part I needed but the person helping me was very helpful and tried his best to look up the part I needed. I wish I remembered his name so I could give him a shout out. He had a Harley Davidson shirt so I'm sure he rides. Ride safe bro read more

They can do almost anything here to help you get the job done. I needed 3 feet of pipe cut for me and they got it done in no time. read more

BJ Discount Plumbing Supply - They can do almost anything here to help you get the job done. - Kitchen & Bath Near Me - Garden Grove, California

I called this company today with hopes in finding a piece to my shower I have been having a hard time finding. These guys had it in stock. It also came with the piece that is not included when you purchase at Home Depot, and Lowes stores. Now, not only was it cheaper, but it was available now as to a week shipping via Home Depot or Lowes. On top of it when I called to ask if they had the part in stock they spent the time to check to make sure they had it and they even asked me what was going on with my shower for me to ask for this part, and confirmed that this was the part I needed! It doesnt get any better than this! I have found my new parts store! Thank you! read more

BJ Discount Plumbing Supply - Kitchen & Bath Near Me - Garden Grove, California

I'm not sure what the trick is here, but my husband and I came in to buy a toilet. The handwritten sign on the display said about $90...but the rep said $160. Ok we bought what we needed and paid in full and went home to wait for them to order the product. They called us the following morning saying that the manufacture is out of stock for the product we bought and it would be 2 weeks wait, OR buy another toilet for $295. I told the rep I will discuss with my husband and let them know what we decide to. My husband came back a day later, two days after the call, and he was told that they DO have the toilet and it's available for pick the next day!! How did it go from "no available stock for 2 weeks" to "we have some thing for you to pick up tomorrow" in less than 3 days?? Either they didnt truly do their homework or they magically found me a 10" rough in toilet in 1 day after the call when the one we paid for is supposedly out of stock at the manufacturer for 2 weeks. I might not need another toilet for a long time, but that doesnt mean BJs should "get 'em" when they do read more

The guy with the long hair was extremely rude and reckless. Slammed the product on the table. Will never come back

They are just awesome. So helpful and accommodating. Sales staff was friendly, knowledgeable, and understanding. I purchased everything that I needed in spite of the fact that I did not know what I needed when I walked into the store. Good stock on hand and they had great ideas to help me with my choices. When we remodel the other bathroom I am coming back here to purchase the fixtures. read more

Very helpful. I'd been to a couple of other places to obtain a a replacement shower handle and came up blank. I showed what I needed and the employee turned around and grabbed a box, then spent a few minutes checking the old piece to make sure it would work. A high recommend. And by the way, they're open until 5 p.m. on Saturday! read more

Excellent service. Joel is very helpful for the DIY'er or experienced plumber. Definitely worth the drive.