Here again for my yearly eye exam for diabetes. My appointment was for 2 o'clock. I arrived at…read more1:33. It is now 254 and I have yet to be seen. The office is empty and I'm assuming I'll be here for another two hours this is horrible. This is the normal experience that we have and nowhere else to go

From my eye doctor, Dr. Rahmon, eye surgeon Dr. Fernandez, his scheduling assistant Jessica, and…read morethe entire staff, this practice sets the bar for outstanding eye care, They have been my trusted providers since 2006, they are very knowledgeable, kind and compassionate. You couldn't be in better hands. The optical shop on premises is also outstanding with associates having decades of experience.

Appointment was on time at middle of the day. Staff was great. Cost was reasonable and I was out in…read moreunder an hour.

1. Doc Fellner great 2. Office staff great…read more 3. Hole in wall partially patched, fuberglass insulation exposed. This is a health hazard as particles can become airborne & inhaled. Likewise, collects dust & debris which can support microbial growth/become airborne. Please seal the wallboard.

I was referred to him by my Doctor Who did my eye surgeries who is I was very pleased. They did…read moresurgery on my eye so far to be OK I back postop. He said everything good. I in a couple more days and see what he says but the pressure in my eye from glaucoma was down which was at 30 before I'm happy with them. Reviews that I am reading a good some that's so good but depends on the person. Everybody has their opinion so far mine is pretty damn good.

My daughter was referred to the Elizabeth City office for retinal issues. First she was taken back…read more5 minutes before her appointment time. This was after being scheduled the day before. Dr Wagner was amazing, took his time with her and alleviated all of her fears, very kind and informative. Alex at the front desk was amazing. Also went above and beyond to help my daughter.

Dr. Shenouda is without a doubt one of the finest ophthalmologists I have had the pleasure to meet…read more She was recommended by another respected ophthalmologist to repair damages to my tear duct caused by an infection. The surgery went off without a hitch and my eye looks great! She is genuinely concerned with the well being of her patients and it shows. The staff there is also outstanding. If you are looking for a great ophthalmologist, then look no further than Dr. Shenouda!

I found Dr. Shenouda by doing a simple google search and boy am I glad I did. I woke up last…read moreMonday with itchy and burning eyes and turns out I had a corneal ulcer. Called Dr. Shenouda's office and they were able to squeeze me in same day. The doctor was so caring and concerned about my eye health. She even came in on Christmas Eve and the day after Christmas to check my eye health. She is a passionate and caring doctor. Would definitely recommend her.....

My mom has seen Dr. Snyder for the past two years. Dr. Snyder performed her cataract surgeries…read morewith no complications. All of her experiences with Dr. Snyder and his staff having been wonderful. Dr. Snyder takes the time to make sure my mom and I are completely informed of what his findings and our options. Dr. Snyder was highly recommended by my mom's primary care physician and we would second that recommendation.

I don't wear glasses, so I'm not used to having my eye looked at, let alone poked at. Kinda FREAKS…read moreME OUT! But when it became apparent I had some kind of "debris particle" stuck in my cornea and no amount of eyewash would rinse it out, Patient First referred me to Dr. Snyder. I was in a lot of pain at the time and Dr. Snyder was able to see me within a couple hours of calling for an appointment. He had to scrape my cornea to clear the debris. It wasn't scary at all because he was totally cool and told me exactly what I could expect. He was really great at taking the time to explain how it would feel and what I could do to get through it. More than the eye poking, I was afraid of the bill because my health insurance doesn't cover any out of pocket medical costs. Dr. Snyder went with me to make sure I paid a reduced rate when I checked out at the front desk. My bill was only $80. What a relief! He also told me he normally would have people come back in for a recheck, but to avoid cost, I only had to return if I was having a problem. I'm not gonna lie, the short recovery time was painful. But I was better after a day and my eyes are happy and healthy again. Dr. Snyder was great. I would definitely go to him again if I have any eye problems.

I strongly advise against coming here, especially if you're particular about your glasses and…read moreprescription. I got my glasses back in January and ended up returning them. They didn't check if the frames were a good fit for my face shape, and they tried to charge me without explaining any of the fees upfront. The staff seemed inexperienced and more focused on pushing their own program on making a sale than actually helping me. I like my glasses to sit a certain way on my face, and when I asked the associate to adjust them to fit my ear, she got visibly irritated. During the adjustment, she scratched the lens and while she clearly knew it happened, she didn't even acknowledge it until I pointed it out. I asked for a replacement lens, which she agreed to, but I still haven't received a proper resolution. It's now May, and I have yet to receive a refund or my benefits back. I've been dealing with Wendy Stainback, who stopped responding to me entirely. As someone who works in customer service, I'm shocked by the lack of accountability and follow-through. Every time I call corporate, I'm told something different, "this wasn't done," "that person didn't follow through," etc. It's like no one knows what they're doing or how to follow protocol. The customer service here is unacceptable. I will never return, and I strongly urge others to stay away. I would put 0 stars if I could.

I dont know who the people are that gave this place a 5 star rating, but they sound made up reviews…read morebased on what I experienced. they did not say it was a virtual exam until it was time for the exam. They charge a $25 fee for the warranty of the lenses, after 6 months, my reading glasses have peeling around the edge. When I ask about that they said I had to pay %20 of the cost for a replacement. What a scam that is!! When I picked up my glasses, they were dirty, finger smudges all over them. Stay away from Stanton Optical, unless you just want a junk pair of glasses.

Maybe I should just be editor of all these businesses! Who keeps entering all these names…read moreincorrectly?? Anyways, this should be correctly named Virginia Beach Eye Center. Although they do do surgeries, they do more than that. There are 2 doctors here both very well known in the area and in the field of ophthalmology. I've had a great experience with them individually, but the biggest negative thing about their practice is the wait. Be prepared to be here for at least an hour and 15 min. They have so many patients packed in that they inevitably fall behind. However, they do spend the time talking to you once it's your turn. Also in the same building is their affiliated optometry center. Instead of an ophthalmologist you can opt to see an optometrist. Then just walk right over to the other counter and get your glasses prescription filled! I often like to come in to get a few candies which they have a big bowl of by the counter. shhhhh

Eyes where done by Dr Kurtz and I still can't see anywhere near as good as before surgery. The only…read moreanswer i get is that there is fog and astigmatism in both eyes caused by surgery . Sent to cornea specialist from same Company and was told need surgery to fix what they did $2700 dollars per eye. So they caused it and now i cannot see nearly as good as before surgery and have to pay to fix what they caused. I suggest going elsewhere.

This practice is only out for your money. After a very disappointing interaction, I succumbed and…read morebought a pair of glasses for over $500. I went to pick them up and asked for the pupillary distance (PD) to buy a cheaper second pair of glasses and they refused stating that they only want you to buy their glasses. Then, I asked for a written policy and they don't have one. Came home and called other optometrists and they give you your pupillary distance free or for a small charge. Zennioptical gives you the PD measuring tool free in the mail. Dr. Crouch's office lost my family of customers. Not for the PD incident, but how rude the staff was and treated me like I was trying to steal information.

Front desk was so rude that I left. Office manager not much better. Go across the street maybe.read more