Group of six. We got there at 6:00 they sat us down at our table at 6:15. Only to wait for a waiter, that never came. Around 6:20 I asked for a waiter too and only to wait another 20min we decided to just leave and to top of all off the manager passes up just to thank us for coming. Definitely what a waste of time. Never coming here again. Not like it matters to them what so ever. read more

Every time I order pizookie's they always mess up the order. I only get the cookie and the ice cream. I have to ASK for the rest of the items of the pizookie. read more

BJ's Restaurant & Brewhouse - New American Near Me - Katy, Texas

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I took my daughter here on a Monday night about 7:20 pm. It was a special night because she received an award for Honor Roll on stage at her school that night. We were seated right away. We ordered our drinks and they came right away. But after that things got real slow. Our waitress was nice but seemed to be spread very thin. We ordered a Pizza 16' to share. It took longer than normal. This was our 3rd visit here. The pizza was not cut all the way thru so I had to cut it myself and the cheese was falling all off the pizza and did not have much sauce at all. With as long as the pizza took we did not want to send it back because we were hungry. I knew that would take forever to get it correct. It took forever for our waitress to come back to our table. When she did appear we ordered the famous pizookie for our celebration. It seemed like the cookie was not cooked enough. Kind of raw cookie dough. So this visit was not up to par like before. I do believe they need more help and to cook the orders correctly. We are on a schedule on a school night and it took way too long to cook a pizza and an uncooked cookie. Really. The only good thing was the ice cream. Not feeling it here like before. read more

BJ's Restaurant & Brewhouse - Fire Fly Palmer! Its Sweet! - New American Near Me - Katy, Texas

The food and service were mediocre. My bad experience started when I returned to my car, I discovered my car along with several other vehicles had been burglarized. The restaurant employees were aware of the burglaries because they wanted to know if we were driving a specific car (window broken). I was parked next to that car and my vehicle was among the stream of vehicles burglarized. The manager was very indifferent and did not provide any camera footage. So if you dine at this establishment, I suggest a window seat overlooking your vehicle. read more

The food and service was decent. The unfortunate portion of our visit was the car break ins. Yes more than one in broad daylight. The incidents occurred during lunch hour. The waitress asked if we owned a particular vehicle but did not state why. Once the break in was reported , the restaurant seemed indifferent. They showed no interest in providing footage from the cameras. read more

Not a great experience. I've been here the times and service has been a hit and miss. During my most recent visit, the restaurant managed to lose my call ahead reservation; the waitress was extremely rude; we only stopped by for desert (pizookie), so she did not pay attention to us or bother refill our drinks - we most likely weren't attended to because we did not have a high-yield order; in addition, they managed to get our one order wrong. This is a shame, because the food here has great potential. I'm not sure if I'll return. read more

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We had a great experience here. The burgers were great and Phillip was a great waiter. Always checking to make sure if we needed anything and kept the beer flowing. :-) read more

Been to BJ in CA and PA. I must say today we were in Katy TX and was very disappointing in regards to service. There is something fundamentally wrong when it takes approximately 30 mins for the soup to be served. The service was painfully slow. The avocado rolls were good. Oh and don't blame it on C19. It would be a pathetic excuse to blame soup coming out late or poor service on Covid. read more

Service is always great, friendly, respectfull and prompt. Food is always fresh tasting, served hot a delicious. Beer selection great

I went durring a service lul. I was hoping that I would get good service and good food. I remembered how good the food was a couple years ago when I visited the Sugarland location. Much to my surprise the food was bla. Its not like it was. What has gone on here? I know its a newer location but come on..... I seriously felt like a group of toddlers made my meal with an easy bake oven. The pizza tasted pre-made and reheated. Ragu sauce and lousy toppings. The signature crusted chicken was soggy and tasteless. The tea tasted like the container. For $47and what I remember this location has a long way to go. read more

BJ's Restaurant & Brewhouse - Inside - New American Near Me - Katy, Texas

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I wanted so bad to give this particular BJs a good review... but our service was FARRRRRR from good. Before I get into it, we didn't complain to the manager, bc we agreed that our waitress had to be "trying." Sooo... we were a party of 6, (which is quite a bit). I ordered theprimr rib special- comes with soup or salad, 2 sides, and dessert. When I get my food, the "loaded" baked potato has bacon and cheese, no side of sour cream, butter, chives NOTHING. So I politely ask for it. Prime rib is supposed to come with au jus and horseradish, nope! So I ask for it... 30-45 mins later, and after asking 2 diff waitresses, and I'm full, and my meal is pretty much gone... WAHLA! Sour cream and butter... no au jus, no horseradish.... I give up! That's not it! My daughter ordered chicken Alfredo... they bring out chicken, rice, n veggies. Okay, so she takes it back and puts in the correct order. We didn't get my daughters food until we were alllll finished with ours- and her noodles were still hard, (not al dente, HARD)! we didn't complain, just paid our bill and left. Most likely won't return to this particular location.... service can make or break an experience at restaurants; this one most certainly broke us. read more

Let me start by saying their food was trash we had it delivered by Uber Eats. We were missing food plus the food was cold we did not eat it and it was just trash!!! I called the next day to speak to a manager he said his name was Apollo, I told Apollo about the food and he said they would give us a Full refund on a gift card that they will email me it has been two months and we have not received anything! Ever since Covid we haven't been able to go and eat at the restaurant but please people think about eating or delivering from this restaurant because their trash even Apollo the manager never got back to me! read more

The ribeye was very tough and unflavored, very unsatisfying. Secondly I was extremely famished & looking forward to my fish & chips to eat with TARTER SAUCE & ketchup... disappointed again because the fish & chips came with NO tarter sauce or ketchup! LACK OF COSTUMER SATISFACTORY FOR BJs costumers!!!!!!!!!! NOT worth the $75.00 I spent on my meal that included wing, couscous, steak & fish & chips! read more

I love the Hefeweizen and the food is good- ok maybe a tad pricey but I haven't had anything I didn't enjoy here- great appetizers too. read more

BJ's Restaurant & Brewhouse - Hefeweizen their best beer IMHO - New American Near Me - Katy, Texas

I like this place but... The new location in Katy still has to work out their issues since they just opened. Service was very slow, but friendly. The food took forever to come. My wife and daughter had Mahi Mahi and Salmon and they were both dry and over cooked. They never brought the extra sauce for the fish that they asked for. Hamburgers were decent but they couldn't seem to bring me enough Chipotle sauce for my jalapeño burger. They would only give me a tiny side of it each time I asked! It's still a good place and I am sure it will get better otherwise I won't be coming back. They have a nice assortment of beers on tap as well as lots of different kinds of pizza! I will most likely have pizza when I come back... read more

BJ's Restaurant & Brewhouse - Picture if the bar area. - New American Near Me - Katy, Texas

Come in and see Philip - best bar tender/server!! So personable and ready to help our dining experience be great in every way!!

Phillip was an awesome waiter and provided exceptional service. food was delicious! Jeff from the kitchen made sure our food Emma's to our liking. definitely will be back! read more

My family surprised me with an early birthday celebration here. I was truly surprised. They got me! Little did they know I had lunch here early yesterday my first time here since they opened. I was told they were able to make a reservation and they said even though it was last minute the manager made it happen. Good customer service. We had a party of seven people and in the beginning the service was very good we got our drinks and appetizers an ordered our main entrees. Well they forgot one of the entrees so that person had to wait longer to eat. I ordered their lettuce wraps for my appetizer and it was delicious. It was a dish I had at lunch and I knew what I was getting. Our party also ordered their flatbread pizza appetizer and all enjoyed. Maybe since it was during peak time the service was a little slow so I'll reserve that for another visit. At lunch service was superb My entree was their ribs which were just ok. They were not as good as the ones I had at Applebee's earlier this week, I also had a chili soup which was very good. In the end we had to wait a long time to receive my free birthday cookie with ice cream on top which was very delicious also so I guess it was worth the wait. All in all a very enjoyable night by me an my party the ambiance was nice with multiple TVs all around the restaurant. If my wife would like to go back I will add them to my list. read more

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we had great service with matthew!! he checked on us to see if we needed anything!! very polite!!! would ask for him again. read more

With a massive menu, things start to get a bit confusing. Settled for the barbecued Bison Burger. The lean burger with barbecue sauce was juicy and flavorful and well spiced. The only downside was the side salad that came with it. There was no dressing, so was dry and boring. read more

BJ's Restaurant & Brewhouse - New American Near Me - Katy, Texas

I've come to this place for many years. Unfortunately I have to give them a bad review. Food is great the place is always clean and nice but they really need to up their game when it come to customer service/satisfaction. I guess I am not alone since their score here is just 3 star. Very unfortunate cause it really is a great place... management team really need to take their job seriously. read more

In the words of BJ's "Wow, I love this place!" is most certainly a true statement from my experience here! I've been to BJ's before and knew they had an extensive menu--perfect for various taste and ages, but I still like to do my research before I take people out. Perusing the yelp reviews, BJ's had an average middle of the road rating. Basically, hit or miss. Since this place is relatively new, I decided to give it a shot. So glad BJ's was a hit! Our party of six arrived around 3 pm on a Saturday. Parking lot was packed, so I decided to get out and see if there was a long wait for a table. Wasn't a wait at all, so me, Mom, and my four nieces ranging from 4 to 14 piled out the car to get our eat on! We were lead to a spacious corner of the restaurant that had a round table--perfect for me to keep an eye on the teeny tots and to keep them out of people's way since we had the adults on both ends of the booth. Of course, they had their moments crawling on the floor under the booth trying to recover crayons, but pretty mild behavior. Once more, my teenage niece was able to watch all the sports to her heart's content on the many screens around the building. So far so good! As far as the food goes--I would advise anyone knowing that they are going to dine here to look at the menu online http://www.bjsrestaurants.com/menu so you won't be puzzled as to what to get. I will say that I would pass on the spinach and artichoke dip--I've tasted better, plus it wasn't very big; split between six people (three of them being under 10) we only had one good spoonful to share with a few chips. Besides, your entree portion is so massive, you probably end up taking it home because you'll be full from eating the app. Save room because the main dishes are a home run! Mom and I decided on burgers and sandwiches respectively. She had the sliders--thick and well seasoned, cooked to her specs. Only thing is that the adult slider does not come with tomato--ask for it if you desire--no extra charge. I kind of wanting the chicken fried steak, but my experience at a different location made me apprehensive. I asked Jackie, our server, to help me choose between it and the pulled pork sandwich. She emphatically exclaimed the latter. So glad I did! Massive bun with delicious, sweet, and moist pork lion topped with onion strings. I decided to make my sandwich even more towering and pile the crunchy coleslaw inside to experience a slew of textures for my taste buds. They were impressed--so much so that I barely ate half of the sandwich! Blame it on the fries--crunchy and golden brown with a soft interior. These fries were too delish to pass up and let get cold! My oldest niece decided to get the Cajun pasta which has peppers in it versus the Fettuccine Alfredo. However, she did not want the tomato-based sauce. She subbed the Alfredo instead--without a charge--and still had a yummy dish with ample succulent shrimp folded into the pasta. She did ask for more Alfredo later on, but the flavors were there! Her drink selection, however, was a little of a miss. She initially decided to get the raspberry tea, but it tasted off--almost like it was going sour. Her second choice was the cream soda because they were out of regular root beer. Jackie convinced her that it was better than regular root beer, so she tried it. At first, she was excited about the new discovery, but she did not drink too much of it. I cannot recollect what her final drink selection was, but I think she would not have had to go through so much trial and error if what she really wanted was in stock. What really impressed me was the the kids' menu. On the back of the activity page, there are three columns: main entree, side, and drink. Main entrees things such as mac and cheese, corn dogs, mini sliders, chicken tenders. Sides: fries--thin or steak fries, side salad, veggie plate, mash potatoes. We went with the chicken tenders and sliders for the kids paired with mash potatoes (one wanted cheese on hers, which was not an extra charge) and steak fries. When I saw their kids' plates, it almost looked like a meal for an adult! Way more than enough food for them to nibble on at the restaurant and for later on. Plus, the cups are too cool. They're clear plastic and come with a different neon colored straw that help the kids easily identify whose cup is whose. No more bickering on who has my cup at BJ's!!! Even though I was full, I had to make room for the pzookie!!! Chocolate chip cookie al la mode with ice cream on top!!! Only reason I shared it was because I could not eat it fast enough to keep the ice cream from softening the cookie. Everyone really enjoyed the rich and creamy taste of this desert, but beyond the food, what really made our visit exceptional was our server Jackie. She was so attentive, punctual, and sweet. Gave her the biggest tip I can even remember giving a server because she was just that good! A must try place in Katy! read more

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First thing I always notice when my bf and I dine here....the floor. Why is it always slippery? Not good. Their wings are really good here. It's always super crispy and oil-less. We always get the same flavors every time because the seasonings are usually pretty consistent. The dry rub sriracha is the best with just the right amount of heat, then the dry rub lemon pepper sesame. The two main courses that we usually stick with are the lemon thyme chicken and the roasted chicken and spinach over quinoa because its not only on the healthier side, but also because of the flavors combine so well with each dish. Their shoestring fries are pretty good, the honey sriracha brussel sprouts are good as well, but the chips and queso could use some improvement. We asked for ground beef but received none and the chips were extremely greasy. If you're indecisive about what to eat or where to go, their menu is pretty extensive, so it's good that they have alot of options. read more

BJ's Restaurant & Brewhouse - Dry rub sriracha and dry rub lemon pepper sesame wings (really good and crispy) and lemon thyme chicken. - New American Near Me - Katy, Texas

I have been here twice during covid and they did great at safety precautions. I always enjoy the food, live sports, and drinks. The booths are very comfortable. This is my go-to first date place read more

I have celiac disease and have always loved BJs because they have gluten free options. I tried this location for the first time and was really disappointed. I ordered a gluten free pizooki, the server forgot about it and 20 minutes later when she noticed I looked agitated she brought one out to me. I asked her again if it was gluten free to ensure that I didn't get sick and she said it was. I end up getting sick and realize I was given a regular pizooki instead of gluten free. Bad service and unsafe service! read more

The food and the service was super under whelming. Basically ordered the tri-tip and the chicken combo. The chicken came out raw and i had it sent back. The whole plate was underwhelmed. I wouldn't come back. read more

Terrible I will never come to this location again. Brought me mother her for a birthday lunch and this is the service we get from the kitchen. Cold food and old mash potatoes mixed in our food!!!! The food runner walked around with the food lost for like 10 mins. I have lost all faith in there quality of service. Will never return!!! Talked to the GM who showed great concern about providing the best customer experience possible. He seems like a really good guy who will address the experience we had there. Thanks for getting in touch and making things better. read more

Always love this place! My daughter and I shared two appetizers--the ahi poke and the pot stickers. Yummy!! We then shared the Mediterranean chicken pita tacos (my usual) as well as a salted caramel pazookie. For drinks I had a glass of Sauvignon blanc and she had a Hendriks lemonade. Wow -- great dinner. read more

BJ's Restaurant & Brewhouse - Mural on back wall - New American Near Me - Katy, Texas

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Some-what disappointing. Wait was over an hour long around 10pm. Didnt get seated till 15 past 11ish... Then the presentation of the food was not all that great. Felt like I got ripped off. I ordered freis and a burger... When I got the food, it looked like it was thrown on the plate in a rush, the bun was and patty/meat was falling off, it looked like it was smooshed together. The fries where everywhere... Did not look appetizing at all.. But my friends enjoyed their food. read more

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Would give a 0 if possible. 10 tables full and about 10 servers on the floor. My party of 2 sat for 15 minutes before a server even came to our table. Servers came to 2 tables next to us and didn't even acknowledge we were sitting down. I had to ask the hostess if there were a server assigned to the table and someone finally came to help. Terrible service. read more

Eww.. Ordered pizza (which BJs is known for...) and it was soggy with uncooked bread. Waitress took 15 min to bring our bill and never refilled our drinks while we ordered, ate, and waited for the bill for an hour and fifteen min total! Will not return! read more

Ummm BJ's what the heck? The last time I visited a BJ 's was 3 years ago. Back then, the mini pizza was something you could actually get full from. Now it's no bigger than the palm of my hand... and you have the nerve to charge over $13 bucks!! As a tax paying citizen, I'd like to lodge a complaint!!!! read more

This is the first time visiting a BJ's restaurant. We came here for a late meal. The food we had was good, and fresh. It was a change from Applebee's, but on par with them. read more

BJ's Restaurant & Brewhouse - New American Near Me - Katy, Texas

This has been the best BJ's I've ever been too. Great food and great service. Shout out to Kaitlin for being the best server eva!!! Had the blood orange and honey margarita and it was super good. Pizzas are good too. read more

BJ's Restaurant & Brewhouse - New American Near Me - Katy, Texas

This place is normally busy regardless of the time you visit. The have a decent variety of beer on tap and fruity drinks if you are into that. Tried there chips and queso as an appetizer with drinks. Grossest queso ever. It tasted like it came straight from a can, however even canned cheese tastes better. The California flatbread is ok, a bit salty for my liking. I do like a good grilled cheese and did really like the BLT grilled cheese. That was a winner for me. They have a variety of item on the menu so there should be something for everyone. read more

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BJs is another sports bar that is trying to redefine itself as a restaurant, but coming up a bit short. Great appetizers, desserts and beer. Main courses are ok. Other Yelpers are right on about this being a chain restaurant. Not all chains are the same, though. Houston-based chains such as Landry's/Pappas/Ninfa's are very popular and delicious. National chains such as BJs don't quite hit the same quality mark. Houston definitely knows good food. Anyway, I came to BJs for my birthday dinner with the family. It was Black Friday and the place was very busy. We only had to wait about 15 minutes, which was nice. We had a booth near the bar area and started with the fried artichokes and spinach/artichoke dip. The fried artichokes were very tasty...would definitely order them again. The spinach/artichoke dip was ok...have had better. I ordered a Tatonka stout beer. This was a tasty stout...slightly sweet, and full-bodied. I would definitely order one again. The porter also looks good. BJs has a good list of beers...they brew almost every type of beer you can think of. BJs has a fairly large menu...many types of burgers, pizza, and pasta. I ordered a sirloin steak medium-rare, but it came out medium-well. They fixed the order, but when I received a better steak, my wife and daughter were almost done with their meals. The seasoning on the steak was good, but the meat quality could have been better for the price. The steak was probably a 6-ounce cut. I also had a wedge salad with the steak that was tasty, but the wedge was very small, probably a third of the size of a normal wedge. My wife and daughter liked their entrees of Mediterranean Chicken Tacos and Grilled Chicken Alfredo, but again nothing special about the taste. The Alfredo portion size was large, and we had leftovers to take home. We tried the Pizookie Trio for dessert, which is basically a cookie with a large scoop of ice cream on top. Three cookies are served with the trio (duh!). The Pizookie is a must-have. My daughter and I liked the macadamia nut cookie and my wife enjoyed the peanut butter cookie. BJs packaged-up our desserts to take back home. Service was ok. We had to wait a bit at times, but overall was not bad. With tip, we spent about $30 a person overall. A bit high for what we received. I am not itching to rush back to BJs, but when we do visit again, I will definitely have an appetizer, a pizookie, and a beer. If I have an entree, I will probably try a burger. read more

My family loves BJs Brewhouse. The beers are good, service is generally great. However, the last several times our Pizza(s) have been undercooked with soggy dough. Please do some tests on what it takes to get the dough right, it's the foundation of the pie. If cooked right, your star rating would be higher than 2.5. read more

Yet another decent restaurant ruined by crappy service. Walked in and seated...no menus or drinks for 15 minutes...the hostess even said thanks for coming when we walked out...clueless that they had lost a customer for good. read more

The food and service gets worse with each visit. When a guest orders a baked potato with everything, I receive a plain potato...then ask for the EVERYTHING, and the waiter gets miffed?? I just can't. read more

Unprofessional assholes. I ordered $45 of drinks and none of them had alcohol. instead of correcting the mistake they told me I could suck it. read more