I wanted to leave a review to recognize the amazing customer service Evan provided on Father's Day. Even though it was an incredibly busy day, he remained friendly, attentive, and professional throughout our visit. He made sure we had everything we needed and took the time to make us feel welcome without ever making us feel rushed. Evan's positive attitude and genuine care really stood out and made our Father's Day meal even more enjoyable. It's not easy to provide great service during such a busy holiday, but he handled it exceptionally well. Thank you, Evan, for making our experience memorable. We'll definitely be back! read more

I've eaten here many times, and the food is usually quite good. On my last visit, I ordered the chicken pot stickers from the happy hour menu, and they were not that great. I was offered a choice of fried or pan-fried. I assumed that fried meant deep fried, so I picked that. The dumplings I was served were pan-fried. The filling was an under-seasoned ground chicken with a bit of a pasty texture. The slaw served with the potstickers was tasty, but the dipping sauce was incredibly salty. I would not order this dish again. I also ordered a personal BJ's Favorite pizza, and that was really good! The only real downside of this location is that the people at the hostess station are kind of unwelcoming. There is often a group of people at the station who are more interested in chatting with each other than greeting a customer. The main hostess during the day acts like you're annoying her with your request for a table, even though the restaurant isn't that busy. The waitstaff seems to get overwhelmed when it does get busy, so you often have to flag someone down if you need something. Despite the staff problems, I still like BJ's and will return. read more

We had dinner here last night, Celebrated my son's bday. I made a reservation for 10 people, and after all the bill came closer to $500 bucks. Appetizers, entrée, alcoholic drinks, etc. Our server was Joel, he was very attentive, all smiles, from him we received great service. Here is where my 2 stars go: 2 of our guests arrived afew minutes after we had been seated. I waved at them letting them know where we were seating at. They had brought their baby with them on a stroller and their toddler as well. I was not aware that when they arrived, the three ladies, the Hostess that were at the front had not greeted them well. They made comments like, oh you guys are with them? We are fully book and there's a long wait. Mind you, I made a reservation. The only accommodation that was needed, was, space for the stroller and a high chair. When I was made aware of the rude comments and mean faces made to them at the front, I looked for Joel. He was already speaking with the manager, to accommodate my guests. I let him know that that wouldn't be necessary after all, that my son's uncle and aunt have decided not to stay, after the comments from the hostess. Joel apologized for the unfortunate event, the manager just walked away. I have been here before, and had never encountered an experience like the one they had. Please train your hostess to be a little more kind, respectful and to make every guest feel welcome. Thank you Joel for the great service, you get 5 . read more

Came in for the $5 Tuesday pizookie deal with a group of 8. The hostess told us it'd be a 30-45 minute wait. Unfortunately, we ended up waiting for a little over an hour and twenty minutes. We come almost every Tuesday, so we understood that it would be busy, but we definitely would've preferred to go off of a wait time that was more accurate. Some in our party had other plans to get to later. When we checked in with the hostess after around an hour, she dismissed us claiming that our table "would be ready in five minutes." When we checked again after another 10, she was unfortunately remarkably rude and snarky in her response. She pointed at two tables and told us they were ours, but they needed to be pushed together. I watched as they were pushed and set up but then were left alone for almost another 10 minutes. One of my party members asked if we could sit, and the hostess laughed and said "if you want." Once we sat, we watched her call over two waitresses, point at our table, and laugh while looking at us. Not the most pleasant experience. These staff members had likely worked all day and were really tired, and thus I believe I checked in as politely as I knew how, but still received service that felt akin to some kind of high school squabble. We were not helped at our table for another 5-10 minutes. For the first time in my life, I asked to speak to the manager. She was nice, but ultimately brushed us off saying there wasn't much to do because "they were so busy." I understand how busy it gets--but I don't find being laughed at by the hostess and being given a pretty far off wait time something that could be brushed off as easily as it was. It really did feel like our unpleasant experience was being minimized and almost disregarded. Our waitress, Jennasen, was amazing. Although there was still an extended wait for pizookies (not her fault in the slightest), she was upfront and really pleasant. This particular Tuesday seemed hard on the staff, as even the table near us asked us how long we had been waiting. However, as a service worker myself, I don't feel that the service we received from the hostess nor the dismissal from the manager was warranted. This was a bummer of a night from an establishment that my team has previously loved to frequent. read more

We went to celebrate my birthday with close friends, a party of six. We made reservations and had to wait about 10 minutes before seating. We should of known our night was going to be bad, considering they sat us at a table and then informed us we had to move based on another party of the same amount of people needed our table. We informed them that our mother was blind and needed to be seated under a light where we were at. However, they didn't care and informed us we still needed to move. Ok, let's get to our server. Her name was Elise R. After being re-seated, it took her about ten minute's to take our order, she hacked that up pretty fast. I asked for tonic water and lime and received club soda and lemon. Then came the appetizers (Bread with dipping sauce) without side plates to put them on. We asked for extra sauce, never came!!!. We ordered another side of bread because they only gave us four pieces. That didn't come until our meal was served. How about this, the server reached over me at the table, handed my Wife a plate of food to give to her sister Yvonne that was sitting next to her. What's wrong with walking around the table and placing the plate of food in front of the person who ordered it. Not only that that, Yvonne ordered soup that came late because they forgot it and plus it was cold. However, I will give them this, the meals were good, but our niece ordered her burger plain and it came with sauce on it. So everyone was almost done eating when she received her meal. Now comes our desserts. They never cleared the table of used dishes. We had to place the dirty dishes on another table, after waiting twenty minutes. The Pizookie, which BJ's is famous for, took another twenty minutes to come to the table. They were overcooked and dry. Overall, the worst experience of dining we have ever had. The service was horrendous!!!, We will never eat at this place again or recommend it to anyone. We went out for dinner to celebrate my 67 years on this planet and left very disappointed. read more

The food is filling and when you time your visits to take advantage of the weekly deals here, it is an excellent place to grab a meal with friends! Service is kind and immediate - the people are what makes this place run well. I consider this as a more casual place to eat. TVs hang around the restaurant and a bar is located in the center for any sports fans who wish to hang out and catch up on a game. For any birthday celebrations a pizookie is on the house! There's a gluten free cookie you can pair this with. Friends and I were craving the pizookie which is primarily what led to us eating at BJs. I got the $13 unlimited soup and salad. I wish my stomach was bigger to take better advantage of this hahaha God bless you all+ read more

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Unfortunately, this was a disappointing experience from start to finish. When we arrived, we asked for a table for two adults and one child. We were told the wait would only be a couple of minutes, and that part went smoothly--we received a text within the estimated wait time and were called to the front. However, when the host came to seat us, she continued a conversation with a coworker and repeated the same phrase several times before finally leading us to our table standing not moving but saying "follow me". It wasn't a great first impression. After being seated, it took about five minutes for our server, Dahlia, to greet us. We ordered two waters, a Dr Pepper, a hard root beer float, and our appetizers. The appetizers arrived before any of our drinks, and no one informed us they were out of the hard root beer. We only found out after we flagged down another employee to find our server, and by that point our food had already been delivered while we were still waiting on our drinks.a Another issue was cleanliness. All three sets of silverware at our table had visible food residue and hard water streaks, which was very off-putting. When a food runner brought out one of our meals, I asked for a side of ranch. He said he'd be right back, but never returned. A few minutes later I saw him delivering a tray full of condiments to another table, and he had completely forgotten about our ranch. At the end of the meal, I ordered a Pizookie as part of the Pizookie Meal Deal, which includes one Pizookie, and I paid the $5 upgrade for the s'mores version. I also ordered an additional s'mores Pizookie. When I looked at my receipt, I noticed I had been charged $11.79 for something listed only as "1 Cup Vanilla." It didn't indicate that it was the second Pizookie, which was confusing to both me and another employee. When I asked Dahlia about it, she explained that the charge was for the second Pizookie. Whether it was entered incorrectly or just not clearly labeled, the receipt did not accurately reflect what I ordered. Throughout the meal, it also seemed like several employees were more focused on talking with each other than paying attention to guests. At one point I even tried to get another waitress's attention for assistance, but she walked right past me while talking to a coworker and never noticed. Overall, there were multiple service issues, poor communication, forgotten requests, dirty silverware, and confusion with the bill. I understand that restaurants can get busy, but I expected better attention to detail and customer service. read more

Not very friendly towards people with ADA needs. They "cannot" put closed captions on their TVs for some reason.

The food is always amazing. I came for a to go order and the way I saw staff being treated was atrocious. Her name was Christina I believe she was a manager. She was very rude to staff and very passive aggressive. It's sad to see a grown woman who is supposed to be supporting her team put them down and make them miserable. I hope she improves her character and management can properly help the team. read more

Everything about this place is a vibe. Huge tv in the middle always has Dodgers games, and other baseball on the smaller ones. Their craft beers are so good, Jeremiah Red, Nutty Brunette, the chocolate porter , the Root Beer is dangerously good, tastes just like a Barqs with a kick. Happy hour deals are worth it, $5 beers and avocado egg rolls. And deals depending on the day go hard. The NACHOS ARE SO GOOD!! Ive been coming here over a year and Anish,Timmy, Adrian, and Aimee are the best. They keep the beers coming and check in on you making sure your food is bomb - which it always is. This BJ's has a vibe that's a nice little escape after work, good food, good service, good regulars at the bar read more

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What an improvement!!! I was hesitant to go here after my last visit but to my surprise it was an amazing lunch! Our waitress was friendly, polite, helpful, knowledgeable... I honestly can't give enough adjectives to describe how amazing she was. She took our orders, brought drinks and refills regularly, came to the table often, and even helped us figure out the menu when we were stuck. She even helped the kids with their orders and gave a suggestion for the birthday boy. Everyone agreed that the service was exceptional, even if the food was average. My only regret is that I can't remember her name. read more

BJ's Restaurant & Brewhouse - New American Near Me - San Bernardino, California

The food and service was good until after the halfway point. The service got slower. I ordered a pizzookie. Didnt come out for around 20 minutes. (Still didnt come out). Finally i had to tell the covering waitress that i didnt want it anymore because we got tired of waiting for it. Apparently the table next to us were waiting for their pizzookies as well. They were waiting around 20 minutes as well. The pizzookie wasnt even for me, i got it for my son. All bad BJs, ALL BAD. read more

BEWARE of pickup orders. This is the third time they forget an item from my order. Please check every item especially if you order sides. I've probably lost so much money in missing food at this place, will no longer return. This evening, my kids fries were missing and his pepperoni pizza had no pepperoni. I could see my food bag on the shelf and they took 10 minutes to "get" the ice cream. So I couldn't get my food until someone finally got the ice cream. Most disappointing take out experience. read more

BJ's Restaurant & Brewhouse - Kids pepperoni pizza - New American Near Me - San Bernardino, California

Well here are the details. Walked in the place is semifull walked over to the desk to check in the lady with no smile. No hello or how are you or how can I help? You says how many in your party? Just imagine not nicely so I said one She told me 5-minute wait. I said no problem. About 2 seconds later. She says I have a table for you which was great. She proceeded to sit me in the far corner of the simi half restaurant check out pictures. I need to get up after hearing about 8 chirps from some kind of alarm indicating that the batteries are low. So I proceeded back to the check-in station waited for the receptionist to recognize me. I asked to be receded to another location. She said I would have to be put in a queue. Looking back at the front door there was about 50 people now waiting to be seated. I said is the bar open and she said yes and I just walked right over there. Very poor reception which needs to be retrained or put in the back to talk to boxes. Now sitting at the bar when I sat down there was one other person sitting four seats away. The bartender asked for my drink order right away. After that I proceeded to order more cup of of clam chowder and their chicken potstickers. I had asked the waiter to make sure the soup was hot even if he has to put it in the microwave. Once I received it I took a taste of it and it was lukewarm and he instantly put it back into the microwave I believe to get it nice and hot. First time I saw the soup in the cup. I said it's a half bowl of a cup of a soup. Once I received it the second time hot I proceeded to stick my spoon in there and you can see in the pictures it barely touches the top quarter of the goop of the spoon but it was hot. The potstickers came shortly after they were hot to touch which was nice. Took my first bite and you must see the pictures. Potstick herself is covered by a doe not wonton skin, And even though they say on the menu is chicken with other things mixed into it does not taste like chicken at all. You decide with the pictures, it might be goo from McDonald's chicken. It also comes with coleslaw on the bottom with some crispy white noodles. White noodles will cover with some type of oil. Don't know what kind. Could not taste it at all. Definitely was not olive oil or avocado oil. I kept a sample of that item in a box to take back to really break it down. What's in it? Next thing I ordered was a beef dip sandwich without the coleslaw french fries crispy side of mustard and we'll see what I get when it comes out. Food time of the Beef sandwich and French fries The sandwich and fries came out in 20 minutes and of course the fries I noticed right away were not crispy as I order pluse they add salt witch I also ask not to have on the fries, the meat in the sandwich came out like warm also dry check out pictures. The second batch of fries came out correct no salt and crispy. As a top winning competition chef I really do not like the food it really doesn't taste like freshly made food at all. Now for the Bartender he was attentive asking how everything is and just walking by to see how I was doing. Great job Adrian P. I would have given you 5 stars not the food though. read more

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Everything went well, came here for girls dinner date on a Friday night. Ordered appetizers and drinks within a few minutes. We had two different servers, both polite. Our food came out nice and hot, the drinks were flowing, we paid and they were still checking in on us. The strawberry salad for the $13 pzookie is amazing, definitely recommend, Mozzarella sticks were on the table, as well as spinach dip and I i forgot what the other things are called. My frkend ordered a cheese pizza w a side salad. It was good, no complaints, it was a busy night and we were treated right. Will be back. I love bjs. read more

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We had such a great, friendly experience last Saturday. Macy was a fantastic server, answered our questions and made suggestions, and was super friendly and sweet. I would ask for her if we go back! The ribeye (which she recommended since the prime rib was out) was excellent, and I didn't miss having the prime rib at all. My husband and also really liked the tacos he got. read more

It's a San Bernardino staple. This place has been here for a while. There's ample parking and the parking lot is in amazing shape. it's pretty easy to find right off the 10 freeway. I came for the sampler platter as I always do. The food was cooked amazingly. The string cheese sticks had a great cheese pool and the wings were crispy. The servers do their best to seat you immediately and the restaurant is always clean. The staff is really friendly and tonight I had Timothy as my server at the bar. He was absolutely my favorite. Very friendly and prompt with his service it really made my night . I would 10 out of 10 Recommend this place to my family and friends. Especially if I got my boy Timothy at the bar. read more

BJ's Restaurant & Brewhouse - My best friend - New American Near Me - San Bernardino, California

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Dropped in for a last hot meal and drinks with ice before raving/camping at Nocturnal Wonderland and enjoyed our happy hour munchfest at the bar. I live on Maui so I was looking for something with a BJs vibe as we don't have them on island and they delivered. HH priced avocado egg rolls with a tangy dipping sauce were very filling and cheap and something I had been craving, wings were nibblingly good, HH rita hit the spot, and our water/soda drinks were kept topped up with ice and refills by the friendly staff at the bar. Easy parking, clean restrooms and a friendly welcome and relaxing vibe was very enjoyable. The bar staffs professionalism was the cherry on the top ;) read more

We go to a lot of BJs restaurants around southern CA and when we travel. This one is our favorite, they are the most consistent with food quality, good service, taste, temperature, and special requests. It's always fairly busy but for good reason. Their food and service is almost always spot on. Because of that, expect to wait especially on weekends, Friday nights, or game days. read more

BJ's Restaurant & Brewhouse - Build Your Own Pizza - Large - New American Near Me - San Bernardino, California

My mom and I came in for lunch. We thought we'd skip the lunch rush at 1:30-ish, but inside was packed and a bit of a wait line outside - about 10 minutes for us. We were seated in a room that had a party of 12, looking like they were finishing up and lingering over last bites and conversation. However, something was happening with the large party, and the server spent a good amount of time attending to their needs. It took a while, but our server acknowledged us and took our drink and lunch orders. She was friendly and made apologies for the delay. Drinks were brought and a minute or so later, cream & sugar. A different person brought our food. We were checked on, but we had no needs at that time. Boxes were brought with the check. We didn't see our busy server after that. I ordered steak and wedge and my mom ordered calamari and a wedge salad. Our food came out pretty quickly, so it surprised me that the steak on mine was room temperature. I figured that, because it was with salad, it was that way so it wouldn't make the lettuce limp. My mom said her fried crispy calamari was delicious, but also not very warm. Even so, my mom liked her calamari and on mine, the flavorful chimichurri on the steak stood out. I could tell there was a busy lunch rush by the state of the restroom floor. 3 of the 4 stalls were out of toilet paper, but the customer prior to me went to tell the hostess, who came bearing rolls. I imagine a cleaning would soon follow. Checking out was online with a table QR code. We probably could've paid in the traditional way, but we hadn't seen our server since boxes were brought. My mom, at 81, wanted to pick up the tab, so I helped her navigate that process. Without me, this would've been challenging for her. Overall, the food was fine, the service was okay. I can see us going back - hopefully on a less busy day - because my mom was happy. read more

BJ's Restaurant & Brewhouse - Calamari - New American Near Me - San Bernardino, California

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Came back to see if they have worked on their drinks here.Glad to see they appreciate customers feedback especially repeat customers. Drink was as it should be. . read more

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Service is not at expected range Served pizza medium hot means, the server brought it lately, is it because we did not ordered drinks :) read more

I am a regular customer at this restaurant, and honestly, I love the Egg Rolls (as an appetizer), the Buffalo Chicken Pizza, Piadina & Pizookies in all their varieties. I appreciate the service provided by the staff; the only thing I would really love to see improved is the time it takes for a server to approach your table (in the bar area). read more

By far the best service I ever had. Our server Jimmy C was amazingly attentive kind and made sure we were taken care of at every moment. I didn't have to ask for anything he took great care of me and my sister. He deserves a raise and should be out in charge of training read more

My parents and I stopped in for lunch on 6-16-26. We ordered 3 meals, a soup and two ice teas. The server, I was told his name was Ezekiel. He got the order wrong but whatever people make mistakes. My only reason for writing a review is this. I ordered a gluten free pizza. I noticed it was supposed to cost about 15 dollars. They charge you $2 a topping. I was like naw I'll just get the basic. I get the bill at the end. (Well after I paid, because I wanted to pay the bill before my parents did, so I handed him my card without looking at it). The bill was $95 for 3 people. I asked if I can see the itemized bill. He charged me for a specialty pizza to up charge my ticket. It was $8 extra. My dad had already tipped him in cash a 20$. I was in service industry so I rarely will complain, I just won't go back. When I asked a woman about it, she asked me if I had already paid. I said yes and she said well you did get extra pepperoni on your pizza.. For eight freaking dollars I could've bought a bag of pepperoni from the store. Just watch out this location and the staff will up charge you without you knowing so pay attention to your bill, unlike I did. My dad and I liked our pizzas my mom didn't love her shrimp bowl, I will never be back to BJ's, plenty of other good places to eat that aren't going to purposely up charge you without asking. read more

First time at this location and we absolutely loved it. We were greeted with smiles. Eve du one was dressed in Disney yesterday! Our host said everyday they dress in different themes so I think that makes it fun! They asked if we needed a kids menu and we said yes. They gave a coloring book and crayons. Our waiter was Jimmy and he was absolutely great! He was very polite, nice, patient and calm. He kept checking on our table frequently and he was just so respectful. We loved our waiter! He gave such attentive and courteous service. House brewed root beer is always outstanding and delicious! Can never disappoint. They also sell cans of it too Pros: -food was good all around. I love the different pizza size options -extra free ranch for dipping upon request -service was top notch -clean restaurant -restrooms were pretty clean -free shared parking lot plaza -kids menu -variety of soup options -they brew their own beer too -rewards points system to get $10 or free pizookie with points redemption Cons: -none at all! read more

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The times I've came , I've had no issues whatsoever..... UNTIL TONIGHT. I made a reservation for 7:30pm for a party of 9 and when I arrived I still had to wait 15 minutes. They then seated us in a booth that fits 6-7 people when the host LET US CHOOSE WHERE TO SIT and then tried switching it up after (WEIRD). We get seated and it takes 10-15 minutes for a waitress to come and when she does she begins by TOSSING, almost THROWING the coasters for our drinks. Food then comes out and HALF of the plates were cold (didn't say anything , for what ? wait another 20-30 minutes?). One plate "FORGOT" to be brought out and when it was it was cooked wrong. Asked for another and STILL took 15 more minutes. To add , with the terrible service , there's an 18% tip automatically added to the bill. Respectfully and disrespectfully , no tip is deserved after the terrible service from the ENTIRE team. Manager seemed careless with his mediocre attitude. read more

I ordered my food online, & Arianna helped me. I appreciated her kindness and patience while answering my questions. Great Job Arianna, stay Awesome! read more

Terrible service in the later hours. We had to hunt down a waiter for the basics like water while they were more focused on talking amongst each other than finishing up their tables to get us satisfied and out for the night. Professionalism was non existent as our waitress had an attitude and was quick to get us out the building instead of providing quality service. The food was delicious though so I guess that was a plus. read more

What happened to your pizzas??? I hadn't had a BJs pizza for many months and was craving one so ordered one on DoorDash. Where were the tomato chunks? Why was there red sauce and very little cheese? Why did the crust taste like it was sorely lacking salt? When did you change the recipe??? Not a happy customer. read more

BJ's Restaurant & Brewhouse - Asian Chopped Salad with Moth - New American Near Me - San Bernardino, California

Decided to come check out BJ's Restaurant and Brewhouse for lunch with my LOVE. We went into a packed house, obviously knowing we were going to have to wait a minute. The front house wasn't welcoming or friendly. The young lady had a "I don't want to be her type of energy." Then, on top of that, a couple came in after us to be put on the wait list. The front staff let them go ahead of the que, which really upset us and others that were waiting too. We almost left because it wasn't cool at all! We then decided that since we had already waited for 20 minutes, what was another 5-10 minutes going to do. We finally got seated. Then we were greeted by such a friendly waitress she absolutely saved the day. Her amazing attitude was an absolute delight. Made us forget about the crappy front staff. We literally never had to ask for anything. I'm so sad I forgot her name, because she was awesome. We got our food, and it was hot and fresh. Everything was tasty, and our drinks were fire! read more

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We recently went to this location and it was a pleasant experience. The few times we have gone it has not been a good experience at all. However our waiter Evan was kind, professional and always checking on us. He made sure we had our drinks and food. The food was delicious, I just wish the avocado rolls were bigger like before, but they were still delicious! We did not have to wait too long to be seated or for him to take and bring our order. He was awesome, very courteous and welcoming. They should Evan as a trainer, because he can definitely teach a few waiters there some manners and how to be kind. read more

After a dreadful day we decided to come to BJs for food and drinks for the hubby and I. We signed in and were told we would wait 20 minutes. We ended up being called right away, 5 minutes after signing in. Hostess were really nice and friendly. I appreciated the smiles on this day. Food was great. We ordered pizza and avocado egg rolls. 10/10 My husband ordered a Moscow mule and I ventured with the lucky ducky cocktail. Both 10/10 Ezequiel our server was very attentive, friendly and great attitude. After having an awful morning this really lightened my mood and was thankful for great service and people. Ambiance was good too. We were able to arrive during a less busy time and was able to enjoy a great meal and drinks. read more

BJ's Restaurant & Brewhouse - Lucky Ducky drink - New American Near Me - San Bernardino, California

Horrible service, hung out with my friend tonight at the bar top and she ordered a salad with a pizookie and someone brought me a salad too and when the server (late 40-50s) with glasses ,came out she snatched it from my hand, DISRESPECTFUL, first off it is not my fault your staff messed up, typical restaurant would just apologize for their mistake not snatch a salad from a customers hand. Looks like this restaurant can serve minors alcohol and also horrible service. Never again. Don't recommend, you're better off driving a little further to Rancho if you're looking for better hospitality and service. read more

I've come here multiple times before and have had average service and meals- but I came in on a Wednesday night and was blown away by the service Evan gave. He did an excellent job and it seems like he had a lot going on but still managed to bring positive energy to not just our table but the surrounding tables. He really made the experience awesome. Food was really amazing also! Overall very good night ! Thank you Evan! read more

The food was good, but the service was very disappointing. I don't blame the waitress--she was clearly still in training and was also acting as the hostess, which is a management issue. Because of that, the service was basically non-existent. It was extremely hard to get her attention, and we waited a long time for basic things like drinks, napkins, and condiments. It wasn't a great experience, and it honestly could have been. BJ's management needs to do better so their staff isn't overwhelmed and customers can have the experience they expect. read more

Terrible experience tonight. Not so much our server's fault because he was rushing to the tables to take care of the customers and sometimes running. They were extremely busy and severely understaffed. It was the opening night for the Dodgers so maybe that was why it was so busy. We were a party of the eight for a birthday and told up front we could only have the table for two hours. We said no problem. 1/2 the table got their food first and by the time the other 1/2 came our party who got their food first was done eating. I ordered a salad and everyone got their pizzas, wings, fries and I sat there still waiting for my salad while the last half of the party had eaten half their food. We all ordered bazookies for dessert and we sat for another 45 mins before they arrived to the table and ice cream is melted, not from the bottom as expected but from the top from sitting for too long. I asked for mine to go and never received it. I couldn't take it anymore so I asked for my check to go. We were there 3 hours total through no fault of our own. The manager was just strolling with no sense of urgency like his staff through the restaurant never talking to anyone just moving a napkin and fork around on the tables like rearranging them but you would think he would help his staff because they were running around like chickens with their heads cut off. He could have been bringing out food to help his staff. Nope. I've been coming here for years and it has met my expectations which are not high because I keep in mind maybe people might have two jobs or are having an off day and have never had a problem but I'm prompted to leave this review because it was that bad. read more

Possibly the worst service ever. We were a large party and all got served at different times. Our server was inattentive and didn't bring my check when I asked for it several times because I needed to leave. Food was average. read more

Letty the server, and Joel the bartender... beyond exceptional! from the time we walked in, Letty was attentive and went above and beyond for our satisfaction the bar area was packed, because Joel, makes drinks worth your buck! these 2 should be in management positions honestly! read more

I love coming here! Pizzas are delicious and beer always hits. Letty has the best customer service and explained the beer club to perfection. Asking her every question moving forward!! read more