I remember being super excited when I heard we were getting a black bear diner in the neighborhood, and actually enjoyed the food when it first opened years ago. However, went back again this past weekend for the first time in forever, and was massively disappointed. First, I noticed a foul odor as soon as we sat down. Couldn't pinpoint where it was coming from, but obviously never a good sign. I then ordered a veggie omelet that tasted weird, like it was sitting all for an hour even though I don't believe that was the case. Maybe just using old ingredients? Whatever it was, I found it tough to finish. Also, a "large" Orange juice which was freshly squeezed tasted great, but came in a cup you'd usually receive for water. For $7.00 I don't see how that's considered a large. What does the small come in? A kids cup? read more

Wow! Black Bear Diner has raised their prices so much. I remember getting a dinner for $15.99-16.99. Now most of the dinner plates are $25.99. This is crazy. I'm going elsewhere. What a sham! read more

The food was delicious I had the blackberry French toast! The best food. The server was very nice and she was very attentive. The environment was clean and tidy. read more

Black Bear Diner - Coffee - Diners Near Me - Colma, California

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It felt like a fast-food style restaurant. Nothing from the food we ordered stood out or tasted special. In fact, it was awful. I ordered the chicken and waffles, but the chicken tenders were hard and not tender at all. The server was either not interested to take our order, check in on us once in a while, and annoyed when my asked questions. Then he forgot to bring the soda my ordered and the country gravy I requested. Definitely not coming back to that location or Black Bear Diner at all. read more

I've been here many times on a weekend and the food was good. This last time, I had lunch on a Wednesday. My coffee was not hot, and my French fries weren't cooked enough. Was disappointed. My hamburger was good. read more

Located at the Serra Center where BevMo and Michaels is. Came in at 1030am and had a 5 min wait for a table. Staff was friendly and greeted us from entrance to seating. I think there may be a shortage of service staff since it took us kinda long to get acknowledged. Our waitress finally came by and took our order. We had the Grizz which is similar to your big breakfast; 3 eggs, 2 sausauges, 2 bacon slices, slice of ham, and we chose hash browns and I added a side of white toast, it also comes with 2 pancakes. Very hearty meal. Plates were a bit dirty tho. read more

Continues to disappoint. They were not able to provide a plain cheeseburger. Food just looks sad.... Pass on this location, They aren't new any more....they just don't deliver. read more

2 stars is generous... if I could put 1.5 I would. Where to start... 1. Walked in and told the hostess "table for 2" and was told 10 minute wait. From what I could tell the place was about 1/2 full. Whatever... probably understaffed today. 2. Got sat at a booth and the second I sat down I could feel the coldness from the recently cleaned bench seat. Stand up and see that it's still soaked. 3. Ordered a Caesar salad and got a mixed green salad with a side of Caesar dressing. News flash... NOT the same thing. 4. Ordered mixed vegetables with my meal and instead I received a side of canned corn. When I asked the server to get my correct order he told me "yea.. that's the mixed vegetables for today. ". A small bowl of canned corn is NOT mixed vegetables. 5. Asked what other options there were for veggies and selected the green beans. I eventually received a small bowl of green mush that was probably once canned green beans, mixed with what guessing was bacon. It was gray in color so I'm guessing if it was indeed bacon that it was old bacon. (See attached picture) I ate my food (what I could, anyway), paid my bill and left. Probably my last time eating at Black Bear read more

Black Bear Diner - Diners Near Me - Colma, California

Got here around 6:30 and there a bit of a wait. The service was kind of slow, but we eventually got what we wanted. I ordered the hand breaded chicken with salad. Portions are huge! True American style. I think the food the alright; there wasn't anything spectacular to it. read more

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Two stars down for the very awkward and frustrating exchange with the first person I spoke with when we placed a pick up order. It was obvious he had no idea what he was going. I'll ask basic questions like "doesn't the meal come with a side salad?" And he'll tell me to hold while I hear him ask someone. This happened about 3 more times until someone who knew what was up took over the call. After that, everything was great. We placed an order for pick-up, and we were happy with the portions and the quality of the food (I mean it's diner food so don't expect much lol), but for diner food it's really good. Tip: get the smaller meal dinner versions to save on money while still getting your money's worth with the portion. I got the smaller version of the tri tip with veggies and mashed potatoes for $13, and I was so full. I also really enjoyed the pumpkin spice cheesecake, which really hit the spot. Overall, great but the service might be hit or miss. If it wasn't for the second person who took over the call, I probably wouldn't have risked it and skipped the order for fear the person would mess up the order. read more

Used to come here a lot as a kid when this was Fresh Choice. Came here for the first time today. Let me start with the positives: parking is easy, corn bread was good, portions are huge and it was relatively cheap. The not so good: food came out ridiculously slow, salad had a dead fly in it, food was generally overly salty for my taste. Despite this though, the place seems packed, so maybe it's my problem? read more

Okay ... I'm giving the two stars for our fantastic server who was incredibly gracious while we asked her a million times about items on the menu as my dad is onion and garlic intolerant. She was great. Unfortunatly the food was not. Actually ... it was pretty aweful. Not the fault of the kitchen in anyway since this is a chain restaurant and they only follow the recipes they're given. So this review is really to whoever developed the recipes. Shame on you. But as for the staff ... great. The overall feel of the restaurant ... fine. But I came here for the food and because of that, will probably never return for anything other than breakfast. Yes folks, it was THAT bad. We'd just spent the day in San Francisco and it was getting late as we headed home and we were starting to get hungry again. Not wanting to eat another meal in San Francisco (that can get pricey), we opted to pull of into Daily City and grab something. Black Bear is a reputable establishment that we've all been to for breakfast which was actually what we initially stopped in for. Parking is great, hostess was lovely. Lots of customers .... Sounds perfect. After looking at the menu, 3 of us decided not to get breakfast after all. Instead we ordered: Turkey Dinner , baked potato and "seasonal" vegetables. We asked the server about the turkey and gravy containing onion and/or garlic as my dad is intolerant and she gladly checked with the kitchen who said neither were in there. It did come with garlic mashed potatoes but could swap out for a baked potato which he did . The "seasonal" veg was clearly frozen corn kernels. Knowing that we told them of the food intolerance, we assumed the corn would not have onion or garlic. When his meal arrived, it was HUGE! Literally could feed a family of four. My mom ordered the chicken pot-pie and it was also pretty good size. Didn't taste bad but it needed more veggies and potato. It was mostly liquid. My daughter ordered the Cinnamon Roll French Toast. I've never had an almond flavored cinnamon roll but this one tasted like someone dumped the bottle of extract in the batter. It was not good at all. Then there's me ... I ordered the Open Faced Turkey Sandwich. This came with a HUGE helping of turkey over sourdough bread and slathered in turkey gravy. Also came with garlic mashed potatoes and cranberry sauce. Sounds delicious right? WRONG! This was literally the worst meal I've eaten in a very very long time. The turkey was tender and juicy but the flavor was really off putting. My guess is it was a turkey breast roll and those always taste gross to me. And the gravy was so stinking salty and had a funky premade canned tasted. Actually, I've had jared gravy before and it was better than this stuff. SO disappointed. The potatoes were decent but covered with that funky gravy so I didn't' eat much. I was shocked that my dad at his but let's be honest, when he finds food that can accomodate his intolerance he's not going to kick a gift horse in the mouth. When our server came to clear our plates she asked me if I wanted a box to take my food home. I said not "no thank you" and she asked if everything was all right. I was honest and said it was pretty aweful. She quickly took some of the empty dishes and scurried off. Then her manager come over and took my plate and asked what was wrong. I explained that it just didn't taste good at all. He apologized and took my plate to the kitchen where he proceeded to berate the cooks. Although we couldn't hear him, we could see him very sternly speaking to them and I of course felt terrible. This was NOT their fault. For all intense and purpose, I'm sure they followed the directions to a T. This is the fault of whoever wrote the recipe and thought it tasted good. Come one people, the it's almost 24 hours later and my tongue is still suffering from the amount of salt I ate on those few bites. And my dad is home on the couch in pain from what we assume was onion in something on his plate and the copious amounts of salt. Our server was great. She removed the charge for my dinner from our bill, chatted with us a bit (awesome customer service) and off we went. If we ever go to another Black Bear, it will be to order waffles and pancakes ... only. read more

Black Bear Diner - Open Faced Roasted Turkey Sandwich with garlic mashed potatoes and cranberry sauce. - Diners Near Me - Colma, California

Thank Goodness for Ozzy. Went to Black Bear for lunch. Was greeted then promptly seated. Restaurant not busy, but I waited at least 10 minutes no one comes to my table. I'm seated in a booth near the register. Three servers walk back and forth none of them greet me, come to my table or ask if I was being helped. Finally, I asked Ozzy if someone was coming, promptly apologized and took my order. He provided great service. The food was ok. Eggs and chicken sausage were good. Waffle was not crispy more the consistency of a thick Pancake. The two extra stars are for Ozzy. read more

My friend and I frequent here for brunch. Especially when we want something reasonably priced and a place to chit chat. My friend had just got back from her trip and wanted to hang out so she can tell me all about it. There's plenty of parking as it shares the same lot as Target in Colma. We came in on Sunday around 11:30am and there was no wait. We got greeted right away and promptly seated. My friend and I decided to share The Volcano. It comes with hasbrowns, 2 pancakes, 2 sausages, 2 bacon, and 2 eggs all for $16.49! Which was just the right amount of food for the 2 of us. The server just dropped us our food and brought what we requested, which was extra syrup, and we didn't see her after that. But that was ok as my friend and I had plenty to talk about and didn't want any interruption so we were fine. The pancakes was really fluffy and the eggs, which I requested sunny side up was cooked to perfection. Hash browns were crunchy on the outside and soft on the inside just the way I like it. To pay we have to go up to the register where the front entrance is at. Overall, we left full and happy. Great place to hang out with friends for brunch! read more

Black Bear Diner - The Volcano - Diners Near Me - Colma, California

Country potatoes not cooked all the way! The waiter is always in a hurry, she's not even finished talking and she walks away. Lol ask us if we want water don't even wait till we answer and walks away to bring us water 15 minutes later. Get it together!!! read more

Had a wonderful breakfast that consisted of 1/2 tuna fish salad sandwich and a bowl of chili! The chili was right on and the tuna was a little runny but not too bad! Our waitress Jessie was spot on with the service!! read more

Disappointed with them. Went for breakfast and according to the menu, the bisuit comes with the omelet. When it was served, I asked and the waiter said it didn't come with it. Hubby had hash browns with his breakfast. It was burnt on the bottom and the top was raw. Also told the waiter and he said he'd tell the manager. I checked the menu after we got home and the biscuit does come with the omlette. No one else came over to address the problem. Too bad, we used to enjoy an occasional meal there. Not going back. read more

I loved this restaurant when it opened. I new it couldn't last at the price point the menu was listed. Unfortunately it is succumbed to what has plagued all good chain restaurants in the Bay Area. The struggle to survive. I came in opening week and this place was great. Today, I received stale hard microwaved corn muffin. Tiny green salad, highly concentrated tomato soup, bland pesto pasta with raw and soggy pine nuts, HAIRY mashed potatoes, over cooked chicken fried steak. I'll wait for the next road trip to go to Black Bear Diner. The service was good, that's why they got two stars. read more

Black Bear Diner - Diners Near Me - Colma, California

Ate lunch here. Outdoor dining area. Not crowded due to covidstill having face mask and social distancing in place. Food is average. Dessert mint cream pie very good. Blackberry cobbler good.Parking still free in mall. read more

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Ordered Bears Choice breakfast (pictured) and a patty melt for delivery via Ubereats. I usually tend to like black bear diner, for their taste and portions. They usually give large portions and it feels worth the money. I've ordered delivery via ubereats before with the diner and its been hit or miss, but mostly good. The last few orders were terrible where something was forgotten, the hashbrowns and other pancake items were not cooked correctly or consistently. Today was the last straw, I was hungry and ordered brunch and got a SORRY looking plate for Bears choice meal. The eggs were cooked WEIRD and the other items were POOR quality and quantity for $15. It felt like a MCDONALD'S BREAKFAST!!!! I'm upset because I ordered those 2 items and paid nearly $40, no drinks or sides were even ordered. Just 2 entrees. I will not purchase again and recommend you all not to either, neither in person or delivery. Management never serves the customer well either so don't expect customer service. The Boulevard is a better breakfast / American diner in the area for the money. read more

Black Bear Diner - Diners Near Me - Colma, California

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I really did not enjoy the "French toast" sticks that were literally like frozen and fried toaster sticks for close to $20. I also did not like waiting for over 25 minute for our food to come out. service was soooo slow. The quality of the food was okay except the outrageously expensive French toast sticks !! Please remove it off from your menu! read more

My best friend, myself and our pack of children ate here yesterday. We were sat immediately and were helped by a women named Gloria.... Gloria was so incredibly kind and on top of EVERYTHING. She brought out or kids food first to help keep the peace, brought all refills as soon as we asked for them and had such a happy and kind demeanor. On top of this our food came out super fast and was delicious. We'll absolutely be back!! read more

The pancakes are huge and puffy. My boys have never enough of them (They tried different maple syrups). The steaks is also tasty. The portion is great and we enjoyed a great breakfast together. The environment is clean and service is also great. The place is crowded for a reason and absolutely worth the wait. read more

Black Bear Diner - Huge and puffy pancakes - Diners Near Me - Colma, California

Good breakfast as the Hobo omelette was excellent. Friendly atmosphere. This is family style restaurant and you have your normal variety of food. Raquel provided excellent service. read more

Stopped in today at Colma Black Bear for lunch. The food was quite good and plenty of it. My server was a young lady by the name of Atitiya. She was very friendly, polite and prompt, refilled my coffee 2 times, checked to see if I needed anything else. Very good service. I would recommend this diner. read more

Ordered breakfast online for takeout. My order was ready as soon as I arrived. It was nicely bagged & still hot when I got home. Breakfast items were perfectly cooked & so delicious. So I didn't hesitate to order online again. Wish I could say I had the same experience, but I can't. It was horrible. Food was cold, french toast were burnt on one side, bacon was stale & hard like beef jerky, eggs overcooked & they left out my bear claw. I did catch they left it out so I asked for it & they gave it to me. Unfortunately, this place is more hit than miss, so I deleted my online account & won't be back. read more

Service was great! Everyone went the extra mile to make sure their diners were well taken care of. It's noted and appreciated. Based on other reviews regarding service, I think we got lucky because the restaurant was nearly empty the afternoon we ate there. This is your standard diner fare but much better than a Mel's for example. My Reuben was large and came with fries and a side of Thousand Island dressing. It was pretty good! I wish the meat was sliced thinner and that they offered Heinz kethup for the fries. They serve their own brand of condiments. (Black Bear ketchup, Black Bear hot sauces etc.) The chocolate cream pie for dessert was good but I wished it was more pudding-like and darker in taste and color. Breakfast, Lunch and Dinner are served all day. Loved the coffee. We'll be back! read more

Black Bear Diner - Diners Near Me - Colma, California

Fun for the kids and plenty of choices for the whole family. Tons of food on each plate.

Finally got to try the new Black Bear Diner in Colma. Despite not being as healthy as its successor being Healthy Choice, I do consider Black Bear Diner a big upgrade. There's definitely almost always a market for more breakfast spots. I've been to the Black Bear out in Newark, and the experience was pretty much the same. This time around, I came with a big bear appetite and had their Bigfoot Chicken Fried Steak & Eggs -- w/ 3 eggs, strip-cut hash browns, and 2 housemade biscuits. It was a little bit too much of a good thing for me. But the chicken fried steak was big and tasty, especially with the country gravy smothered all over it. Overall, Black Bear Diner is a great new dining option in Colma\Daly City. The food is pretty good, and you'll always know you can expect huge portions. read more

Black Bear Diner - Bigfoot Chicken Fried Steak & Eggs -- w/ 3 eggs, strip-cut hash browns, and 2 housemade biscuits - Diners Near Me - Colma, California

Called to place an order to go and the person who answered the phone didn't speak a word of English. How are you can you have someone take to go orders who doesn't speak English? Then I get there and the prices I was charged and on the instire restaurant are different than the prices on the online menu. Very bait and switch. Food was decent. read more

Food was okay. Big portion for the price. My server was very sweet and nice. But I feel so bad for her. She has some table all the way in the back and some in the front. I don't think that makes any sense. For the whole restaurant had only two servers no bus boy and the manager was not helpful at all. Long line of people who want to pay their bills and other want to be sited. A good manager would have help with sitting the customers and ring the customer up. Help the severe with taking food to customer's table, asking if they need a refill, how's the food, help clean table, ect. Feel really bad for the staff. read more

Black Bear Diner - Ribye steak with fully loaded potato Tri tip with sweet potato fries - Diners Near Me - Colma, California

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We ordered two combo breakfasts and two cups of coffee. With tax and tips it was ~$50 for a super basic breakfast. It was not that special. The prices are super high for this type of restaurant. For the money, similar quality and less ambience, go to McDonalds. We will not go back to Black Bear anywhere which use to be our go to place, but not with current pricing. How does a family afford eating at a place like this. Soooooo disappointed. read more

Another stop at black bear and another great meal, I had the Shasta burger and it was phenomenal, the patty it's self is very juicy and I am a well done kind of gal so that it self says a lot! Thanks for the great food and service once again! read more

Black Bear Diner - Shasta Cheeseburger* (870-910 cals.) - Diners Near Me - Colma, California

I didn't have a good experience with this Black Bear Diner location. Black Bear Diner usually provides excellent service but I guess it's different with takeout. I ordered chocolate chip pancakes. It looks like they forgot to mix in chocolate chips and threw some in the box last minute. It tasted alright but come on, this was just lazy. read more

Black Bear Diner - Chocolate Chip Pancakes - Diners Near Me - Colma, California

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This review is for their breakfast only. Not bad, I would say 3.5 stars for standard breakfast but the portions were huge and the service was attentive so bump up to 4! Their country fried steak is massive and don't even get me started on the biscuits. I really liked their hash browns. read more

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Heard good things. Came here for the first time, and it reminded me of a better version of nations burger or mels . First thing I noticed was how clean and busy it was. Unfortunately, my reason for not giving the 5th star was because the food was good but not amazing. Sure beats Denny's and most IHOP's. So if I want a classic breakfast feast I'll come here. Safe to say I can become a regular . For the food me and my bro had the steak plate. We were starving so it probably tasted a lot better because of it. You can tell it was just on the grill and the fries we had were great. We weren't up-sold anything like drinks or pies, but I always thing it's good to ask. Everyone was nice, but my only interaction with the waiter was when he gave us our food then we didn't see him again until we were done. They were busy so I don't blame him. Maybe give him more help? Other than that it was a good easy experience. Will come again in the future read more

Black Bear Diner - The classic avacado and chicken sandwich. The fries are also dope - Diners Near Me - Colma, California

We were drawn to this restaurant for the pies. And the pie is good. We had a tangy, berry cobbler with a bready crust. The chicken fried steaks were spot on with lovely cream gravy. The clam chowder soup of the day ran out, and the batch we got was alright. The Italian green beans were good. The cornbread muffin fluffy and sweet. The mashed potatoes were good, except one batch was scorched and had a burnt smell. The biggest issue was the salmon was off and very fishy. It was cooked to medium which is our preference. The seating host was very cheerful and handled the Friday night crush well. The manager handled my feedback about the stinky salmon graciously. I will return for Chicken Fried Steak and pie. read more

The food was horrible,country.potatoes super cold and row,omellete was.super bad taste and cold all veggies super row and cold,in top of that two omelletes and two orange water juice because it was more water then juice total $61.00 dollar dont go there please super bad food read more

Not sure why this place gets such low ratings but I'm guessing it's because of the wait usually. They make everything in-house the prices are low and the service is fast. Make sure you try the house-made patty sausage. The bacon ranch is also awesome and has big pieces of bacon in it. Good burgers too read more

Early morning with no crowds at the restaurant they made us wait for a table! Then when we ordered it took forever to bring a simple egg breakfast. When the food arrived it was cold scrambled eggs, the toasts were good, so was the hash browns not oily but the service is very slow had to flag the waiter to get coffee refills. I guess I won't be. Ack here again. Unless they speed up the process. read more