Once again I went to have my usual, and the staff took care of me with in seconds. They knew what I wanted and they was on top of it. Tony is an awesome guy and an outstanding manger. I will always find myself at Black Bear diner. Keep up the amazing service guys. read more

Great food and fantastic service. Very cute atmosphere. Gorgeous view of the mountains. read more

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Tried the Cherry pie. It was warm and gooey. The lattice work on top was quintessential pie lattice. The crust was excellent. The best part was our attentive waiter, Alexa. She's the best. read more

Black Bear Diner Orem - Mini Cherry pie - American Near Me - Orem, Utah

It's a diner experience. Food was fine, what you'd expect. Service was ok. Our server was clearly having a bad day. We would have tipped her extra, except then she left and another server finished our time there. I do like the feel of the restaurant. Nothing particularly wow-ing though. read more

I know Olive Garden owns the slogan "when you're here your family" but I have never gotten that feeling while dining at an Olive Garden. But I do get that feeling every time I come to this Black Bear. Andrea is the most amazing waitress ever. She's so attentive and friendly. Alexa is awesome too. She's so helpful and kept the coffee creamer coming. The food is delicious and the servings are huge. If you aren't coming here what are you doing with your life? read more

Black Bear Diner Orem - Breakfast sliders - American Near Me - Orem, Utah

I absolutely adore this place. The setting is so comfortable, the servers I get are always an absolut joy, and they go overboard with the serving sizes. I come back here all the time, because it's such a cozy spot despite being a chain. Only problem I've ever had was a first date that the girl ghosted me afterward, but I don't blame the restaurant at all. It wasn't their fault that she thought I didn't have a career-minded orientation of my energy, whatever that means. I came for the hot goth girl, then I stayed for the chicken fried steak! read more

Yes it was verry good and the restaurant was ververry busy and verry clean and good service

Overall a really good breakfast very good quality and very well-made. I would highly recommend that when you are near to drop in and have a breakfast with a wonderful staff to boot. read more

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I've eaten here a few times with a friend. If you're in the mood for some great diner food with ample portions, then this is a great place to go. read more

Dylan (our server) was so awesome! He was kind and friendly, and he made us laugh. The service was fast, as well.

We've been coming here since it opened and we love this place. Always great big portions and delicious breakfast choices. Great customer service. Love the setting of the restaurant. Never been disappointed here. If you haven't been here or haven't been in a while..... go for it:). You won't regret it!! read more

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Maybe it's just how things are post Covid. Maybe as I get older my palette changes. (Or, maybe it's from having had Covid). Restaurant food just seems to be a letdown. The service was OK. But, considering we were the only people there (besides 2 other people) I would have expected the wait staff to pay more attention to us and not their phones, or each other. An attentive staff would at least refill your water glasses. I had the Fish n Chips. They were OK. But......just OK. Fries were more limp than crispy. Fish was OK. But, to be honest.....the Beer batter fish you can buy at Sam's Club, cooked in an air fryer at 400 degrees is way better. I'm not saying the meal was bad. But, not memorable either. I like BBD. And, will probably continue to visit them while traveling. read more

Favorite Breakfast spot for our family. We eat there at Thanksgiving, Reunions, Men's Christmas Shopping Day and any other excuse we can find! read more

In town for work and it's a great place to get a great all day breakfast. Great service as well. Thanks Andrea!

Had a great lunch at Black Bear Diner. The portions were huge and tasted great. Our server Hannah was fantastic and took great care of us. It has a real country feel and I love the design of the restaurant. read more

Our waitress was amazing !! You have to ask for Andrea! She was so genuine, personable, friendly, & made us laugh! Hard to find a great waitress! We came for breakfast and the food was great, we loved the background music - not too loud not too soft! The dividers between seating are cute and just the right height so you aren't 'dining with your neighbors'. My girl loved the kid's menu which was reasonably pricedOverall great dining experience! read more

Black Bear Diner Orem - Our waitress Andrea helped me find an egg free breakfast *egg allergies are the worst! - American Near Me - Orem, Utah

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Antony is an incredible waiter at Black Bear Diner in Orem. He served us very well, is super friendly, and a great person.

Big portions for reasonable prices. The food was delicious--I would recommend the Cinnamon Roll French Toast to anybody (at least anyone on their chest day or not counting calories). Though the food was brought out quickly and the table was cleared just as quickly, no server ever checked in on us to see how the meal was or refill our drinks. A little work on the customer service and this place could be five stars. read more

Black Bear Diner Orem - Country Bigfoot Chicken Fried Steak & Eggs - American Near Me - Orem, Utah

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Writing to review our service experience at Black Bear Diner in Orem, UT today. The food is typical diner food and always delicious. Our server today, Tucker, was exceptionally attentive and cheerful. We've been to this location several times, but today was our 1st time being served by him. We had a friendly conversation with him, he thoroughly knew the menu and checked on us several times to be sure we had what we needed. Truly, excellent service! read more

Chicken fried steak will be one of the thing I order at black bear dinner, it tastes good with white gravy. Their bear meal is good too if you want breakfast. read more

Black Bear Diner Orem - Chicken fried steak, seasonal veggies, mashed potato w/ white gravy. - American Near Me - Orem, Utah

Tucker was an amazing server and really made my night with his kindness. The food was also amazing

Sunday at noon be prepared to wait. The hostess told us 25-30 and it took over an hour before we were even seated. So the question comes down to 'Is the food worth the wait?' I wouldn't wait that long again, but I would come back outside busy hours. I can only voucher for breakfast items, but they are good. It's hard to say that they are any better than other places; more of a personal preference. They didn't bring all of our dishes out at the same time. We would have eaten most of our meals if we didn't slow down before my son got his dish. If you're going to go I'd try before 9 am or after 1 pm when they slow down for breakfast or lunch. I'm sure it's the same for dinner too. read more

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Omg! The music was so loud, it felt like I was in a club - a 60s, 70s, & 80s club playing the worst hits ever! We asked one of the waitresses to turn down the music - they didn't. We were waiting forever for our food. It seems as if the waitress was more interested in waiting on others who came after us, than she was on getting our food. When we finally got it, the food tasted less than mediocre. As we were finishing our food, it took a long time to find someone to give us our bill, we almost just walked because they were taking so damn long! When we finally paid, the cashier asked us how the food was. When we told him of our issues, he just scoffed at them, like it's our fault. I like Black Bear Diner, but this locale needs to fix the food and he attitudes of the employees. If Waffle House was in Utah, I'd never go back to Black Bear Diner. read more

We just left this place after waiting 2 hours for our food which was terrible. The waitress lost our order (after waiting 1.5 hours) another 45 minutes and it finally came out. She never filled our drinks. Same thing happened to the people next to us but they ended up just leaving after an hour. I wouldn't eat here ever again. Everything was pretty bad. Nobody at our table was happy with their food. Cornbread was so dry that it just fell apart...we ordered the Chicken Fried Steak (I think my old elementary school one was better than this) it was bad. My husband got the Fried Chicken and didn't like it or the Garlic Bread. Someone else got a hamburger that wasn't that great either. Green beans were swimming in liquid and undercooked bacon (I think??) Skip this one and go to a different location!! read more

Black Bear Diner Orem - American Near Me - Orem, Utah

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So delicious! Our waiter made amazing recommendations, and he offered personalized sides for us! I would give even more stars if I could. It's a Utah must. The vibes are immaculate. It's like a more fabulous version of Great Wolf Lodge. read more

Black Bear Diner Orem - Huckleberry Lemonade (270 cals.) Orange Assorted Juices (180-270 cals.) - American Near Me - Orem, Utah

Great service. Food arrived quickly and hot. Everything tasted as you would expect. Ambiance is kitschy, but ok. It was a bit crowded, but we didn't have to wait long to be seated. Overall better than expected. We'll definitely go again. read more

Definitely underwhelmed with my experience here. I couldn't even give it 3 stars for an average experience. My friend got breakfast for lunch and seemed to have a better experience there. If I ever go again, I would have to try that. This place does have huge portions. I ordered the taco salad and it was ginormous. However, the ground beef was very very bland and I couldn't even eat it. I walked in with very low expectations for service after reading other yelp reviews. So it was better than I had expected, but still nothing to be proud of. Overall, I think there are better diner types around. read more

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Absolutely terrible service, and took us 3 hours to get our food! Do not come here and waste your time!

I really don't get the hype. Other than the fact that most human beings could share most of their breakfast meals with another person and be completely satisfied, I'm not impressed. Why am I not impressed or understanding of the hype? 1. There is ALWAYS a long wait. They don't have enough bussers for how big the restaurant is and how busy it stays. You'll see tables sit, waiting to be cleaned for upwards of 20 minutes many times. That should never happen, especially when it's such a busy place. 2. The service is hit-and-miss. A mix of older, blue-collar ladies who treat you like family and plenty of shoddy college kids make for a mix bag. Don't get me wrong-not all the students working here are rude, but a lot of them are obviously not enjoying their job. 3. Most of the food is not made fresh, in-house. I'm very particular about the food I eat when I'm going out and paying good money for it, and I hate paying for food that tastes like it was brought out of a deep freezer and just heated up, which is how most of the food here tastes. They try too hard to make it feel like a mom-and-pop diner, but between the unorganized chaos that one can almost certainly walk into in the front, with the long wait, along with the frozen food, it's just not my cup of tea. read more

Great service! Food came in fast and it was delicious our server dylan did a great job and was extremely nice can't wait to go back read more

A good old semi-rustic dining experience. Our waitress called us "hun" which added to the charm of the experience. The decor is nice and rustic, also clean and organized. There is is a counter and booths; a good mixture of seating options. The portions are huge! I went with a group of former students. They ordered before I got there and the size of the entrees were incredible. Fortunately, they have caloric information so I was able to make a relatively healthy decision. The point is that there is no reason to leave hungry! The atmosphere is relaxed and comfortable; typical diner style. Everybody was really nice and I was even able to get our waitress to bother one of the guys with me about his flannel shirt. If you're expecting high dollar-fine dining, this is not the place for you. But, if you're looking for a good meal in a casual, relaxed environment, I highly recommend it. read more

May 29, 2018 Monday - 8 AM for breakfast 4 adults Atmosphere - 4 stars Food - 4 stars Service - 5 stars Background - My step-son loves this place and want to go here for breakfast. Atmosphere - Rustic country vibe over the top with the bear theme. Food Drinks - Coffee, black, which never saw the bottom of the cup. Break - I had the chorizo scramble, solid breakfast and when you are done you are stuffed. Love their hash browns, as the waitress next to us described them as shoe string cut style. I do not know if that is a good description but I can not come up with another analogy. But I love them. Basically they are long thing strips of potatoes, a shoe string French fry sliced the length into fourths. Service - What you need. The whole pay the cashier is fine but when you put the register right where people are waiting to be seated makes it difficult to pay. I know they want my money. Just make it easier folks Future - Probably will be back. read more

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This place has such amazing memories for me and my partner. We fell in love with their orange juice because it reminds us of back home freshly squeezed orange. The food is amazing. The servers have never let us Dow, super attentive and kind. The place feels like home and it's always well cleaned. Recommend blindly! read more

Jaydean was the best! She took our order. Everything was promptly served. Highly recommend her as your waitess!

Best black dear in Utah county Food and service is always spot on If you are craving breakfast any time if the day this is the place Well it might be time to find a new place to eat Always running out of product lately I think the new management is poor I come at night and he's never around so I don't know how you can run a restaurant if you aren't around to see what you need to order .very disappointed staff doesn't seem as happy anymore just not the fun place we've come to enjoy . read more

Black Bear Diner Orem - American Near Me - Orem, Utah

Our poor waitress did the best she could. Otherwise, very poor service!! this was an absolutely horrible experience! We were there for 3 hours! It was an hour wait before we noticed that Demmy, the hostess had seated everyone after us all before us! Then we still watched her seat three other parties before us. Once seated It took another hour until any of us received our food. We will never go there again! read more

The food was delicious and we hardly had to wait for it. Our server Tucker made our experience here great!

Woke up this Christmas morning with the idea to order some pancakes for my son since they are his favorite and I was feeling a little lazy . I ordered the chocolate chip pancakes . I received burnt pancakes . Very upsetting that I had to feed my son burnt pancakes this morning. read more

Black Bear Diner Orem - Chocolate chip BURNT pancakes - American Near Me - Orem, Utah

We placed a large online order for a group/catering type order. We placed the order two days in advance and the staff had everything ready right on time. They were friendly and accommodating and our group was happy with the breakfast! read more

Tucker was funny, friendly and helpful. Food came out fast and yummy. environment was friendly. Will come again.