I got food poisoning! Not sure what from, not good! The waitress was just off enough to make it a bit concerning. She spilled pop on our granddaughter's head and dumped coffee on me. 2 of our orders were improperly prepared. We asked for more napkins and she brought us dirty ones. This is sad, as a large family we ate here often. We will not eat here again until it is clear that the management has changed. 5/17/26 read more

We loved our Black Bear experience. It was our first time trying it and it's what you'd expect. Giant portion sizes for average tasting food, but everything was great and we have no complaints! Black Bear I think has stayed pretty true to the diner experience. Prices are very reasonable, so it's a you get what you paid for experience. Our server was very kind, but service was a tiny bit slow for a half empty restaurant. I would say overall food is bland, but nothing a little sauce or seasoning can't fix. Fries are soft, not crispy how I like them, but the chicken tenders were very crispy. The biscuits and gravy were bland, but they were some of the biggest and softest biscuits I've ever tried. The whole vibe and decor of the place feels and looks cozy. It's very family friendly and I would recommend trying it. read more

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It was delicious and service was great! It was a very welcoming environment! Thank you for serving us! read more

While I didn't have much in complaints in the original review, the service was frustrating. After 9 years, it was time to try it again. Mother's day might not be the best option, there were reasons it was the right day. Their service was much better, and the food was still solid. This time while my wife had a breakfast, I went for the french dip with coleslaw. The slaw really needs some acid. Whether lemon or vinegar. It's pretty bland. The french dip was quite good. I'd get it again. read more

Man I really hate giving low stars! However this seemed like it would be the one for this. Sadly we were very let down this late morning. We got there about 11 and were seated within 15 min which was great! However the service lacked big time. Our server didn't check up on us throughout the meal, or we would have addressed these issues while there. Our meals were brought out one at a time, multiple minutes in between each time. And we were very disappointed with the food. I had ordered the California Eggs Benedict that came out very last, and what not done well. 1. The bacon was burnt and I couldn't cut through it(same with my sons kids meal, he wouldn't even eat it) 2 the eggs were cooked well. Which on that dish they should be runny. 3. Most of the hash was burnt as well. My husband got the grizz and said it was alright. He liked his eggs, we split our dishes and shared. However we probably shouldn't have done that because now we don't know whose dish made us sick or not. The place seems to be under new management because it just isn't doing to good. Lots of employees running around like they didn't know what to do. And ya we really didn't like the experience we had. We would like management to respond back so we can fix this. Thank you. read more

Black Bear Diner Orem - American Near Me - Orem, Utah

Stay away from the chicken pot pie. Mine finally showed up after the rest of my party got about halfway on their meals. No side vegetables as advertised and It was so overcooked that the inside was dry with 0 gravy. The service was good and everyone else's meal look good. They took my failure of a chicken pot pie off the bill. read more

I went in on a Wednesday evening, and there weren't a lot of people. I got the Bear's Choice with sweet cream waffle, eggs, and sausage. I don't know if it's because I ordered takeout, so the food was not fresh and toasty anymore, but everything tasted only average. The waffle got a paw print on it, which was really cute, but I didn't love the texture and would probably try their pancakes or toasts next time. Also a bit sad that they didn't provide any ketchup for the eggs. Lots of people say the portions here are huge, but this entree I got also cost $10.99 so I think the portion was only reasonable considering the price. I didn't have that great of an experience this time, but I have heard good things from others, so I might still give it a chance later. read more

Black Bear Diner Orem - Bear's Choice - Sweet Cream Waffle, scrambled egg, link sausage - American Near Me - Orem, Utah

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The restaurant was clean, service was great considering they were busy. The food was not great, I ordered chicken and waffles, my waffle was overdone. My husband ordered the Denver omelet, the breakfast potatoes were bland/unseasoned. I also ordered a side of ranch with my food and didn't know there was bacon inside and took a taste. I have a pork allergy so ultimately I didn't finish my food (most of us didn't). My son ordered the bacon Mac n cheese he had no complaints and said it was delicious. We also ordered the chicken tenders and fries, the fries were dark but not crispy so the oil might have needed to be changed. Ove read more

Black Bear Diner Orem - Waffle - American Near Me - Orem, Utah

We didn't have to wait too long to be seated. The service was pretty quick. The portion sizes here are always big and filling. I love how they added powder sugar on top of the pancakes. The bacon was thick and crisp. read more

Black Bear Diner Orem - American Near Me - Orem, Utah

I've come several times because I liked the fish and chips. I've consistently had rude service and the last two times I got the fish and chips the fish was overcooked and rubbery. I mostly came alone after work and aside from a time when I was ignored by service for 20 minutes the servers seemed generally annoyed to interact with me the two times a service they had to interact with me. Will not be returning. read more

So, I've been to Black Bear diner before in San Diego, but this is our first time in Orem, Utah. I must say there's a consistent feel in the restaurants as you try different around the country, as I have. Leah staff to take care of you fish kitchen runs well, this is a Sunday morning and they got us in no problem and they're turning tables pretty regularly. Although we're just passing through, I hope to come back someday to this location because they gotta figured it out. read more

Black Bear Diner Orem - Happy cubs - American Near Me - Orem, Utah

Eaten here twice in the last month and each time was good. First time was clam chowder and fish and chips that had flaky Cod that was not greasy. The soup was ok, clams we're not chewy so cooked at the right temperature, could be creamier but then again this is not New England!. Now I prefer my Cod to be larger pieces so not sure if this is homemade or from a box. Second time I had the Rueben that was better than most places in the area. Sizable sandwich with plenty of kraut and cheese, fries were crisp. Staff both times were friendly and not bad at all for a chain! read more

Black Bear Diner Orem - Rueben and Fish and chips - American Near Me - Orem, Utah

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Great time at black Bearr Diner! The manager Tony and crew took care of us start to finish!!!

Got takeout consisting of a yummy open faced turkey sandwich bc,... #mashedtaters, obvi... and slice of layered chocolate cake. Yummm haha Maybe it's cause I'm preggo... actually that's 100% why I got that, but whatever, it hit the spot. Thanks, Black Bear, for enabling me to eat my cravings without mixing a single ingredient. Man I love living in such a time!! 4 stars bc any respectable turkey and heavy dish should have cranberry sauce... read more

I'm torn between four and five stars on this place. The bacon is decent thickness and not like Denny's. It's got a good diner vibe and serves breakfast all day. In a lot of ways it's a kin to Callie's. The service is quick and it's a good place to bring a friend to breakfast. It beats Village Inn and Dennys in every respect. Skip IHOP and go here. Decent breakfast for around $10 right now...see my pic. read more

Black Bear Diner Orem - $9.99 for Two eggs, 2 strips of bacon, and 2 French toast. Tough to beat in this economy. - American Near Me - Orem, Utah

Food is decent for a diner. It's my go to place when I'm craving diner vibes, but it's definitely not the cleanest restaurant. And by not the cleanest I mean it feels as little dirty when we go to sit down. My partner got the chicken strips and they were good for the price. I got the chicken avocado club and it was good. I'll probably try something new next time we go. Service was okay, it was Easter Sunday so they were a bit busy. Coffee was decent. read more

Black Bear Diner Orem - Chicken avocado club - American Near Me - Orem, Utah

Had amazing service tonight from Netto, he was very attentive, and polite to us. Same with Elena with welcoming us into the restaurant and seeing us out. The food was even more delicious than I thought it would be! Very affordable, the ambiance and whole atmosphere was amazing. read more

There are some parking spots at the back. The food was delivered quickly. Everything is clean and not many people were inside. The bacon burger was good. read more

I've always enjoyed Black Bear. I don't come back as often as I'd like. Usually the service is ok. Never great but usually ok. Things get topped off. If I go in the evening I usually get the meatloaf. And it's usually served thick, hot and cooked to near perfection. Today... it was served medium heat, thinly sliced and very soggy. Yes I ate most of it. But I was hungry. The salad is usually served first on a small plate but tonight it was served second after the main course and it came overfilled in a small bowl and whatever I forked out it always spilled out onto the table or seat. The service was pretty typical. No real complaints. And our waiter was well mannered and very nice. But I still left disappointed. The breakfasts have always been good. read more

Huge menu that serves both breakfast lunch and dinner all times and offers a wide variety of foods. Everyone can find something that they might like. I recommend the chicken fried steak. It is just good food at a reasonable price. read more

I wish I understood the love of this place. It's diner style inside, nothing much more to mention. Our server was great! My dad asked some inane questions and cajoled her into giving him a free dessert for his birthday. We had come for brunch so some of our crew got lunch and some breakfast. I got the two egg meal with house made sausage and a biscuit. I've read rave reviews about the biscuit but I found it too big, not flaky, dry, and more like roll. The sausage was absolutely delicious! The highlight of my meal. read more

First time at a Black Bear Diner and I thought it was splendid. The ambience is casual, but fun. Lots of bear stuff The food definitely has the "wow" factor when it comes out. Large portions especially for the price. Biscuits rivaling the size of your face. Some people thought the stuffed blackberry french toast was too sweet, but I enjoyed it. All of the staff I encountered were friendly and helpful at all times. The service was good and speed was good given the large party I came with. I'll be back to try another location sometime! read more

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Food was good. I got the hungry bear chicken fried steak and eggs. It came with two MASSIVE rolls. It was a ton of food. We have been here before and I remember the food being decent. I have never been totally blown away by the food but it's always decent. The service was wicked slow, like it took 15 min just to get our drinks. I believe they were understaffed so I try to be too rough on them, but it took over an hour for my wife and I to have breakfast. I knocked it down 1 star just for how long everything took. The waitresses were super friendly though. read more

Everything here was great love the food and it was packed with people just love the atmosphere n how there's so many workers and the servers are great did a great job making sure we were taken care of.Overall I'd come here more read more

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What a great experience at this black bear dinner. Service was perfect and the food what cooked correctly and tasted amazing. Music was a bit loud but acceptable. read more

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Awesome food awesome service good prices and hey are great their special sauces on the ge table are great The atmosphere is awesome read more

Awesome service, friendly waiter. Served fast. Food awesome Clean and what a wonderful experience read more

Black Bear Diner Orem - Happy customer - American Near Me - Orem, Utah

Tori is the best waitress ever!!! She gives great recommendations for food. Good quality diner food at good prices.

We LOVE stopping at Black Bear - they have some of the best chicken fried steak around! I ordered that this time and LOVED it but wished I'd gotten the gravy on the side and tried the Turkey gravy as well. Their pancakes are super delish too and it took a lot of strength to not eat my daughter's cab cakes. And ice cream. The regular menu is super impressive and the fact that breakfast of served all day is a mega-win. The kids menu also includes breakfast options and our girls were thrilled! The ambience is homey and cozy - like you're in a cabin in the woods. Servers wore masks but Social distancing didn't happen. The place was mostly empty when we went but tables right next to us and all around us were filled. We were not very happy about that. read more

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food took forever to come out. I believe it was the manager, that stood at the kitchen window barking out orders to the cooking staff. iIt didn't seem to do any good as we waited about twenty minutes or more to get our food. The order came to us wrong and not hot. We both ordered extra crispy hash browns that came out just barley fried, a little on the raw side, the scrambled eggs were the hardest eggs ive ever been served. the cook that cooked them needs some serious retraining. When I got up to leave, my shirt was stuck to the back of the booth, I looked back to see why and because of the design of the both and its dark color I could not see why. When I got home , I took off my shirt an had what appeared to be syrup, was all over my shirt and back of my pants. Very upset about our experience at this restaurant, and will not return. We will continue eating at the Black Bear in Orem. where we have had great service, clean and good food. read more

Basic, hearty meals served in a casual setting. You will walk away with your hunger fully satiated. For me, the flavors and offerings are pretty basic and not very exciting but if you just want some basic homestyle cooking, then this place is for you. My kids also always enjoy seeing all the bears around the lobby and outside of the restaurant. read more

Came when there was a rush. One server on the floor but he did a great job with service. I always come in for breakfast, specially like the ones hick bacon and pancakes. read more

This diner has the looks and feelings of being in a popular mountain diner way outside of the city. Being a small town boy, this place hit me in the feels with how the interior is decorated reminding me of a cabin in the mountains. Service was absolutely incredible. Super friendly staff and great customer service. We had got a couple of burgers and talk about flavor. Juicy crisp meat patty melts and mile high burgers loaded with all the fixings you could ever want. The sweet potato fries seemed to be just a tad over cooked for my liking, but still packed that sweet potato flavor that everyone loves. read more

I definitely loved the inside seating here. It's very much like a mom & pop type of feeling. It's also a very busy place. It got full fast and had people waiting so if you want breakfast, get here as soon as they open. The staff was friendly and nice, but I think a smile on their faces would have made it feel more welcome I got the Chicken Fried Steak Benedict and it was pretty good. It's like county breakfast meets city breakfast. I think I'm more of a fan of smaller hash, hash-browns but they were still good. I also think the Hollindaise sauce could have been more liberally applied. It just wasn't quite enough for me personally. Overall, it was some good food and good service! read more

Black Bear Diner Orem - Inside seating - American Near Me - Orem, Utah

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If you come to Utah often you know Sundays it's hard to find anything open. Mostly big chains etc. We met family here for a late breakfast/lunch. I love that no matter the time of day you can choose whatever you'd like. I love Their breakfast options so I already knew I'd be choosing something from there. The wait was pretty long. It was expected with a party of 8 however. This location is pretty small compared to others I've been to. When you walk in they do have seating while you wait, but it is also the cashier and where they sell a lot of their clothing etc. It's definitely too much in one space in my option. Once seated our server was quick to get us our drinks and take our order since we were all ready. Everything came out quickly and we all left very full and happy. I love to try the different eggs Benedict options wherever I go and so I went with the California Benedict which is bacon, avocado , spinach and grilled tomato. With hash browns as my side. It was all so good? The bacon was thick, tomato fresh and veggies perfectly paired with the sauce. The hash browns were crisp, but not over cooked. Great stop. read more

Black Bear Diner Orem - California Eggs Benedict - American Near Me - Orem, Utah

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Did my first pick up order today! So easy! So worth it!! I love eating here sit down but today was a rush! They made it easy! I got the Bears choice and it was delicious and very filling!! The pancakes were hug and fluffy, eggs perfect and bacon so thick!! Thank you!! read more

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The chocolate cake is perfect in every way. Throughly enjoyed my dinner too, but I'll be dreaming of cake tonight. Very nice staff, attentive but not annoying. Had a good time tonight. read more

Good food, service and ambiance. Note to management: servers shouldn't be touching the food after being in their phones and or anything else without washing their hands. On several occasions we've seen this happen, is a recipe for disaster. read more

This place was quite empty on a Monday night, so our table of 10 was seated quickly. Our server was very nice and attentive. It was great for our birthday celebration, as the atmosphere was relatively more quiet. We were also offered a complementary dessert for the birthday boy! Would definitely recommend this place if you're incredibly hungry, as the portions are massive! Overall, good taste, friendly customer service and huge portions! I wouldn't say I'd crave this place, but I would still come if my friends wanted a meal here. read more

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Food and service were both good. Time to get food was a bit lengthy. The place and our tables could have certainly been cleaned with a bit more diligence. read more