I called for an order for pick up , the lady over the phone sounded very nice , she put me on hold but put the phone to the side . I was on hold for 45 min listening to everything . Last thing I heard , why is the phone here? Click. She forgot that she put me on hold Ended up going to lumberjacks read more

I've been coming here every single time I'm in Redding, California as I have family here and always seem to make it up here for the delicious food and great service that they have here. I love their food, plentiful , tasty, great comfort food at affordable prices, great service always from the waitress's and waiters, they are quick to offer condiments and anything else you might need while dining here. I will keep coming back in here every time we're up here from Los Angeles and have enjoyed every single visit over the last 20 or so years . Thanks for the great food and great service . The steak is great, the country potatoes are great and so are the pancakes. read more

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For a restaurant that is known to have a huge breakfast menu, one would assume they could do bacon. Ordered breakfast and the bacon I received was cold, hard and waxy. Completely disgusting and obviously yesterday's bacon. The restroom could be detected from the front door register the smell was so bad. Dine at your own risk. FILTHY. read more

This location was a positive experience for me. From the moment I arrived, the service was friendly and polite. Though quite busy when I arrived, I was seated rather quickly. It wasn't long before a server assisted me in placing my order. When I got my food, the taste was better than expected. My eggs were cooked perfectly and the steak was very flavorful. Hash browns had a nice golden color and crunch. read more

Pros: friendly staff and huge portions Cons: taste! The food was bland. Biscuit: inside was soft, but flavorless and top was hard to consume - C Country potatoes: no seasoning - C Fruit bowl: not ripe enough - C read more

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If you like a great Ruben sandwich, OMG, what a sandwich they make, I mean, thick corn beef, big sandwich, need to share with another person! Their food is always top quality, great service, servers are fast and on the ball! Always a-great experience. Keep up the good work! Vicki Lewis read more

Show up hungry because they feed hungry bears here. We ordered the off the small plate menu believe it...or not. Fast paced friendly service. Can't believe how fast our food came out. Chicken fried steak yum. Ordered both versions of the potatoes, get the hash browns. The country gravy is old school, peppery, creamy and on point. Last note: They intentionally don't go heavy on the spices, like salt, with the intention to serve a more health conscious meal for all. Don't complain about the lack of salt...it's on the table:) read more

Black Bear Diner Redding - Small plate eggs and potatoes:) - Diners Near Me - Redding, California

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My family and I came into the restaurant 2 minutes before they were closing, the staff could have turned us away , instead they welcomed us in. We quickly ordered and got our food. Our servers name was James and his helper was Brenton. They both made us feel welcomed and they were professional and friendly. It's been a long time since I have received such wonderful customer service. I will definitely be going back! read more

Was customer for 15 yrs no more Black Bear diner has gone south for about a year. Use to be good . Thier menu items has been reduced. Thier food quality is poor. Steak and prime riib tuff. Fish and shrimp come from already prepared frozen same as you get at grocery store. Weekends they are always running out of stuff. Turkey dinners seems to now come from a deli roll. Used to be good. read more

This used to be a good restaurant but after Covid there's a lot of people not knowing English. Because I knew that I literally confirmed my order twice and she still brought me the meal deal. And I told her the classic come with 3 French toast and she gave me 2. She said she literally changed me breakfast to the meal deal because it was cheaper... really?? So when someone orders breakfast the waitress feels it's her place to change your meal to a cheaper plate?? She argued with me and wouldn't change the meal. I'm vegetarian and the first time she brought bacon on the plate. After I told her when she took the order no meat because I'm vegetarian. She also said it was the cooks first day... it was just not a good experience. Also my sister got food poisoning twice going there the last few months. I do NOT recommend this place until they get better cooks and staff that are nice to customers. read more

Stopped for dinner on our way to Oregon. Had great service with our server Morgan and the food was good.

We stopped in Redding overnight on our way home and decided to give them a try. While the food was good, the service was poor BUT not because the waitresses were bad but because they were way understaffed and that would be a management problem. I still left a good size tip to thank them for putting up with the staff shortage. read more

We got ribs, no extra napkins wipes etc.. Pot roast needs to be cooked longer, not enough mash...salad was a lettuce put on a plate with a chunk of cucumber...waitress looking out window dreaming not taking care of people...I always go to black bear diner when I see one, disappointed by today. read more

Bad steak experience! Very very salty and burned with poor meat quality (tough)! Wife got indigestion. Used to be good. Must have changed something or someone. We will never go back! read more

Black Bear Diner is a Redding institution for too many years to count. Located off the I-5 at Cypress and Hilltop in Redding, this location is a block off the interstate in the busiest part of Redding. The parking lot is plenty big, with parking along the side and back of the location. Black Bear is a chain restaurant that delivers pretty consistent decent food. I have dined at about two dozen different Black Bear Diners in California, Nevada, Arizona, and Oregon. The food is always good with fair portions for breakfast, lunch, and dinner. Having dined in the Redding Location too many times to count, I have always found their food to be very good, service good to excellent, and price to be fair. On this visit, we were in a hurry so we ordered food to go. I was disappointed that I ordered an omelet, they did not include the potatoes or toast with it. In addition, I paid extra for a fruit bowl and had to remind them to put that in the bag also. Once we got the food and went on our way, we found the omelet to lack cheese to keep it together, the country potatoes were good, and the fruit was very good. This meal was a huge contrast to the recent visit to the Black Bear in Yreka, where the staff there is on the ball and goes the extra mile to make sure everything is top-notch. Did the Redding Location have an off day? I think so, I will definitely give them another chance in the future. Just remember if you order something to go from them check your order before you leave. read more

The absolute best black bear I've been to. I travel for work. Black bear is our favorite restaurant. This location has spectacular customer and management. Quinten welcomed us in, He is so friendly. I didn't catch our waiters name but man was that man attentive. Never had an empty glass. Food was fast and so delicious. We will definitely be back anytime we pass by. read more

Just stopped for a quick lunch. Had a cheeseburger salad. I was quickly seated and waited upon. Service was quick and friendly. Food was fresh and tasted good. read more

The food is one of the best in Redding the Bigfoot chicken fried steak is my favorite be really hungry if you get this it's huge. Service is good and the bears everywhere are something to look at. Read the menu story it's a great American success story. And shows what you can do if you're willing to work very hard. read more

Ordered a pick up on the way into town. Was very disappointed. The ribs were cold and had to be warmed up in the microwave. And still not good. Not good quality of meat. The cranberry sauce for the turkey was gelatin and had to be cut with a knife. The chicken strips were good but dry because they didn't give us the sauce! We are staying at a VRBO so didn't have any condiments. It's the worst black bear dinner I've ever visited. read more

Could not have been more impressed. Service was fast and friendly. Turkey club was exactly as I ordered it. Fries were cooked fresh and were crispy. And I didn't have to request them extra crispy. Salad and blue cheese salad dressing exceeded expectations. And the price was very reasonable. read more

The kids meals are very cheap and they loved them. Adult meals were delicious. We had the Eggs Benedict and I would recommend! read more

Black Bear Diner Redding - Happy Cub Cake (470 cals.) - Diners Near Me - Redding, California

We stopped by for breakfast this morning. We were immediately seated and had a friendly server. Our food came out quickly and came in big portions. The biscuits were HUGE and our food was delicious! The atmosphere was nice, it had a cabin feel to it. read more

Service was a 12+ on a scale of 1 to 10 Dowh from oregon and dinner made the the trip much nicer read more

Excellent food ,didn't need to use the syrup or butter it was that good. Will definitely come back this week. read more

Black Bear Diner Redding - Diners Near Me - Redding, California

I love this place. My husband and my go to every weekend for their omelettes... And a once in a while, take my kids to school late to start our day off at Black Bear diner. It's nostalgic to our family. We love the staff and the food is always great! This will always be my favorite breakfast place in Redding. read more

We had a great meal and great service. Morgan took care of us and was very attentive. I was planning on leaving a review as we went to a more expensive restaurant the prior night and had terrible food. Morgan and another male waiter seemed like the only ones serving and were running around working so hard. The atmosphere was amazing to see them in their flow. Shortly after we left a customer that was sitting next to us drove by and flagged us down and let us know my dad left his wallet. I went back in and the other waiter (male didn't get his name) went as far as searching Facebook to notify my dad about his wallet. He went above and beyond and I appreciated it so much. We will definitely be back. read more

Staff seem to be leaderless and just rushing around. Kitchen was very slow getting orders out. Facilities are in need of cleaning. Where is management? Food was good but experience was mediocre. read more

I enjoyed going to the blackbear diner. The food is always good, especially the biscuits. The only down to going there is the wait time. They are very short and staff, but the food makes up for it. Lol. read more

My friend and I went for a quick lunch. They were busy, and that is a welcome sight for sure. We ordered our lunch and our drinks arrived. While sitting and waiting, I watched plates of food being served up in the window. I saw two plates up, and the server said something to the assistant manager. He then took his bare hand and took the fries off one plate, and put them on another plate. The plates were then taken out to the guests waiting. I said something to the server, and she said it didn't matter they don't use gloves anyhow back there. I was just shocked as I had just seen him touch his sunglasses that were on his head. His earbuds in his ear and then touches the persons food. I immediately said, "Never mind, can I please pay and leave?" I was no longer going to eat here. I will not be going back. Cleanliness is required when making people's food. I think an assistant manager would know better. read more

Wow. That's all I can really say after our visit today. We came early expecting a wait, breakfast on a Saturday morning, seems like a no brainer. And man we got what we bargained for! Our waitress (was she though? I'm not 100% sure with how infrequently we saw her) kept giving us this excuse that the "computers were down"... ok. Well, if you notice a restaurant full of customers without food let's cue our critical thinking skills! Maybe paper record keeping? I dislike being THAT customer but with two screaming kids and cold food, you have to call a spade a spade. I'm a nurse. I rely on computers for a lot of my job. But when all else fails and said computer crashes... nursing is still nursing and serving food is still serving food. Get it together. I know, first world problems. read more

Ordered breakfast got eggs over easy but was over with whites runny, sausage one was burnt and other had no flavor got a waffle but was more like a pancake was the worst waffle I have ever had! I've been eating at this Black Bear for years and has gone downhill. Will not be coming back to this restaurant again read more

Do what you do best breakfast and lunch. Just got back home from Thanksgiving dinner. Horrible! 11am prime rib? Cold!! Canned taste less green beans,boxed stuffing,and cold paste for mashed potatoes!! I don't know how you ruined mashed potatoes!! But you did!! Server was good. Cashier tried seating a couple before me. Said some but I don't speak Spanish!! So Rude!! Don't think I'll be back can't afford to waist good money on horrible food! Almost $40. For 1 person!! read more

So I used to stop at this restaurant often when traveling to Northern CA. It was generally always pretty good. Was there yesterday, Saturday and boy, it has slipped. Service was not that great. Seemed pretty disorganized in fact. Didn't see the waitress hardly at all during the meal. And the food, I had roast beef, was really not very good at all. Once upon a time, Black Bear had great food and large portions. Now, well the portions are still there but the food? Seemed like all the seasoning was McCrormicks or out of some kind of food service flavors packet. The gravy was not particularly complimenting the roast beef, I mean come on, it should boost the dish. Nope. The corn muffin was not fresh. And my pet peeve? Well, if you are going to charge $4 for a cup of coffee, shouldn't it be fresh and not scorched after sitting for a while? Restaurants often "marry" their coffee, that is, combine pots of older with newly brewed. This was a bad marriage. I had asked for fresh and was assured, oh, yeah, just made. Well, when you do the creamer test, that is, pour one of those creamers in and there is no color change at all, that's a bit of a giveaway. Not good. Will likely find another place to stop at when driving through Redding. read more

We went for breakfast today, they where busy, but got us in quickly, service and food good. Sandra came and said hi, checked on us :). Only thing I would do next time is order extra country gravy lol wasn't enough me. read more

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Food came out so fast you know it was just sitting back there. My pot pie was good, but my partner did not like his chicken fried steak at all. Then we ordered bread pudding.... Oh my what really was that!!!!!! A BIG fat cinnamon roll with a little bit of some sauce on the top!!! THERE IS NO WAY ANYONE COULD CALL THAT BREAD PUDDING!!!!! read more

Food and service did not measure up to expectations. To start with we waited too long for a server to approach our table. The waitress finally took our order and was very pleasant, but once the food arrived the waitress did not return to check on us and the food or to offer to fill up drinks. We then sat for a very long time for the waitress to finally return and we asked for our check. I wonder if they were understaffed when we were there. The food was slower in coming and my food was barely warm at all. I ordered a lighter version, but the pancakes were huge and very nearly filled the entire plate, so eggs were on top of the pancakes, not a great idea, and they were cold. The plate of course was cold. Also, my partners fish, as in fish and chips was overcooked. At the prices charged we were disappointed not to have had better service and better quality. Although our one encounter with the very pleasant waitress was good it did not make up for the other failings. Lastly, we did not enjoy the loud blaring music, not appropriate to enable dinner conversation. read more

It's Christmas, it's 2020, some people are not able to enjoy the holiday feast with family. Hey! It's us e are those people not celebrating with family today. So instead we looked to Yelp to show us whose open today. We landed on Black Bear Diner and they did not disappoint! The online ordering platforms is easy to use and limited to a delicious Christmas menu. Our wait estimate was 25 minutes we showed up early and watched as the staff here got orders out quickly. We walked in 5 mins early and to our pleasure the food was ready! I asked for some ketchup and while waiting I got to Witness great leadership from the older woman running orders. She complimented her fellow workers each time she sent an order out with a great job. She even thanked them for adding notes to the order like how many bags total. The lady before me told her "you guys are doing a great job" this lead turns around and yells did you hear that guys she said we're doing a great job. You could feel her hype, her vibe keeping her team smiling and looking forward to sending out one more happy customer. I know working on Christmas isn't the most ideal, I've been there myself but my gosh if I had to work on a holiday I would want to be in this kind of work environment. Merry Christmas y'all! read more

Close to the freeway, easy access. Unfortunately, the food was mediocre compared to other BBD'S. Many homeless, not safe to park.

The service was great. However, the food was horrible. Went for breakfast (it had been awhile) the omelette was so overcooked I looked inside and it was burnt and had been fed to hide it. The biscuit outside was hard as a rock. Like reheated but definitely not fresh. Maybe not paying for qualified cooks, definitely not training them. No quality control in Redding and won't go back. Now my daughter's breakfast. The potatoes were burnt and the veggies raw. Who does that? read more

Had an amazing Prime Rib Christmas dinner a couple years ago! awesome breakfast too.