First time eating here's, the service was good but it was Father's Day so the wait time for food was a little longer than normal. The player is called the Grizz read more

Black Bear Diner Tempe - Breakfast & Brunch Near Me - Tempe, Arizona

See all

I am so upset. It is my birthday dinner and I came to Black Bear to get the one thing I really love at the Bear and after I ordered a Pot Pie, the waitress waited to tell my friend they didn't have any 10 mins after we ordered and I was in the restroom. When I got out, I waited 10 minutes to get a menu and then another 10 mins before anyone came back to check in with me. I was so disappointed and frustrated I told the waitress that I wasn't hungry. My friend received his food and his order was incorrect. They didn't seem overly concerned about me or my business. I am not returning. read more

The wait about 15 mins on a Sunday, not bad. I'd really like to recommend for breakfast, pancakes were good as was the breakfast sandwich that we noticed on the placemats not on menu. Our server checked on us a few times, all was fine. Our 2nd time, last night we ordered takeout.. hmmm 2 orders of the fish, fries and coleslaw. Shocked and disappointed the 3 fish were very dry on the inside and on the outside clearly they had cooked and "recooked" I tried one bite out of each fish filet, just awful. We had asked for tartar sauce but they had left that out. The coleslaw unfortunately brown, I wouldn't even taste that, yuck. The fries, however were good and freshly made/cooked. I was really hoping we'd found a good fish fry restaurant, guess we'll keep looking. read more

Awesome Birthday Breakfast For Hubby Pancakes Fluffy Biscuits Unreal ! Sorry No Room For Much Else Today This Is Breakfast Lunch & Dinner !! Staff Friendly But Seemed A Little Slow Considering There Were Only About 5 Tables (Went Late 2 Avoid Rush)** read more

See all

The food and atmosphere were amazing. Portions are huge so bring your appetite. The decor is cozy and rustic with cabin feel and tons of bears. Our server however was a little off. She seemed very stressed and like she couldn't keep up, but the restaurant wasn't very busy. What bothered us the most was how she went on about her late husband. Not even sure how we landed on the topic, but it felt a little forced like it was a larger tip angle she worked. We just didn't appreciate it while we were trying to enjoy a morning out. read more

Leaving this review for Sim. He is a great server, very engaging and fun! The food is always great, but portions!

This location has only been open a week, so they're still working out some kinks. I noticed the servers rushing around apologizing for things find wrong and trying to make them right. The pies in the case looked fresh and amazing but I didn't try one. I had the hot turkey sandwich. The turkey was dry and nothing in the plate was particularly warm. I asked for some extra gravy which was hot when it arrived. Apart from that, it's typical of a Black Bear Diner. read more

Black Bear Diner Tempe - Hot turkey sandwich - Breakfast & Brunch Near Me - Tempe, Arizona

Tried something different. Chicken noodle soup with 1/2 sandwich. Didn't get past 2 spoonfuls! It was a salt lick! Asked for their chili to replace the soup. It was just as salty! How disappointing since we've stopped here before and we happy with the food. read more

Spent $45 on take out. I didn't get any condiments my club sandwich looks nothing like the picture I could've just made this at home. I had to run to the store and buy syrup because they didn't give me any ketchup for my fries, no syrup for the waffle or pancakes... count your days. When I called they didn't offer a coupon for the mishap. This is the problem with customer and then they expect a tip! read more

See all

Black bear is always a great choice for any meal. Their breakfast is amazing. I got the Shasta scramble with bacon and it was excellent. The staff is very friendly too. If you are traveling through Tempe and need a good meal stop here. Forgot to take a pic at the beginning but here's the aftermath haha read more

Went there with my family and waited at the table ONE HOUR AND 15 MINUTES before we decided to just leave.. I understand being patient with Covid, but that was just ridiculous. There were only 3 other families in the entire restaurant! 4 waiters working. Maybe there was a problem in the kitchen, but it would have been nice to have some communication. We were just left alone for the last half hour before we decided to take our business elsewhere. I can't help but wonder what would happen if they had more than 4 customers at once. read more

Second visit. Incredible service! Great service and cheery, seated quickly. Very poor short-order cooking. Potentially understaffed but three guys back there, maybe one was a bidder. Last breakfast was partially NOT very edible, and I eat almost anything. Old biscuits and cold gravy. 10AM, fairly busy. read more

The food is amazing the staff is amazing too and friendly Donna was my server and Peter the assistant manager gave me a free pancake because that is what they are known for omg yes it was so amazing the service is the best I had in a long time this is my new favorite place I totally recommend this place read more

Black Bear Diner Tempe - So good - Breakfast & Brunch Near Me - Tempe, Arizona

Please, find another cook. Wednesday, January 24th, service was decent but the food, not so much. Hash browns were stale... I had to send it back. When I got "fresh" hash browns, they were under cooked. Corned beef was also a bit cold and very dry. My breakfast came out less than 5 minutes after placing my order... The restaurant was not busy I don't know what happened before I got there but I was expecting a delicious breakfast when I arrived. Only thing satisfying was my coffee and eggs... I will no longer be dining in at Black Bear Diner. read more

stopped for a late breakfast the service wasn't very good and our food sat on the counter for 30 minutes the wait staff seemed to busy hanging out with each other. read more

My family and I often dine at black bear diner close too home . My wife and I happened to be in Tempe and had breakfast at this location . Besides the dinning room being dirty , service was ok but when the food came out in 10 minutes , everything tasted old and frozen. I guess every black bear diners food is cooked differently . If your looking for a good meal, I like black bear diner just don't go to the one in Tempe ! Horrible !!! read more

This is my second time eating lunch at a Black Bear Diner, the first one was in Fernley Nevada. The in Tempe met my expectations. I had the bacon cheeseburger (cooked medium well), fries and iced tea. I also tried their homemade bacon dip for the fries which was pretty good. They have an assortment of sauces so I tried the chipotle sauce on my burger which was flavorful and fairly spicy. I'd say the food at the Black Bear Diner is traditional American food with some good variations. The iced tea is just iced tea but isn't bad. The atmosphere is like an alpine lodge with 50s diner music piped in. The AC works well so bring a sweater. The only thing I didn't care for was being seated right by the kitchen doors when the restaurant was half empty, but since it wasn't super busy it wasn't that much of a nuisance. read more

Black Bear Diner Tempe - Breakfast & Brunch Near Me - Tempe, Arizona

Yum! I'm surprised that it's good and I'm only 8 years old! It was scrumpdeliciyumptious! The bacon was delicioso! The pancakes were as good as my mom's. The fries were yummier than McDonald's. :) Bear Theme read more

Working around the area. Came for breakfast. So glad I did. Halee was my waitress she did great checking on what I needed and was very friendly. I had the California omelet with added bacon. I had the biscuits with added grave. Holy cow the portion is large! So tasty. read more

Black Bear Diner Tempe - Breakfast & Brunch Near Me - Tempe, Arizona

See all

I understand covid has hit businesses in the nads but if you can't manage a fraction of your clientele, why even open? We were told to wait for 20 minutes.(6 is the max, 7 you could die, Covid-19 and all.). Ended up being 50 when we decided to stop waiting. At the 20 minute mark we told them to just split our group. They still let everyone ahead of us. The big table was taken. A whole 50 minutes and they didn't look like they were close to being finished. Big letdown. read more

If you like bears this is the place for you, very cute. Can use a bit more cleaning to it but the food was very good. I ordered a Denver omelette with a side of cottage cheese and extra side of spicy sausage patties. The cottage cheese didn't taste very good to me but the sausage patties were very good. The bathrooms was dirty but they be of the stalls didn't have toilet paper and it was not even noon yet. I gave this place a 3 as they didn't want to substitute the cottage cheese or hash browns for sausage or even bacon. read more

Fantastic ambience feels like you're in Northern California in the forest with all the wood. Decent selection and fantastic pancakes! I have not tried anything but breakfast here but I know they serve lunch and dinner. read more

Left my phone in the booth on accident, on me. The host working gave my phone to a random customer. Had to go on wild goose chase around the city. I came back in an asked her if she seen a phone a said no... called she also said no... AWARENESS -5 food was good though! Waitress was fantastic. Probably won't be back... read more

If I could rate this with zero stars I would!! Terrible service! We were the only family in the restaurant and the staff was standing on the side and laughing with each other. I finally had to stand up and tell them we have been waiting. I ordered a steak sandwich on a ciabatta bread and asked for the sauce on the side. The sauce came on the Sandwich. The sandwich was also slathered with mayonnaise which I hate!! We were not offered refills of our drinks. We asked for a desert menu and the waitress did not return until I stood up by my table for several minutes. The waitress did not clear our table which made eating desert more difficult. Overall this was pathetic service and very mediocre food. read more

Mom and I went to this diner on christmas day. We both had the prime rib dinner with mashed potatoes and broccoli carrots and dressingas a side also came with a side salad. I ordered mine well done and it was perfect topped with au jous. So delicious. Also came with a side of pumpkin pie which we took home only 17.99 each. Definitely worth it and will be back soon to try other menu items. Service was great too. read more

Black Bear Diner Tempe - Prime rib dinner special - Breakfast & Brunch Near Me - Tempe, Arizona

Some of the worst service I've ever experienced. I was on my own and was completely invisible. And the snotty attitude from the so-called hostess showed she really couldn't care less about whether any of us had good meal. read more

This place is pretty solid! They have a big menu with great prices and bottomless coffee is always a plus. The atmosphere is fun and the wait staff is also super friendly. ALSO, I've had my fair share of bacon and this place has some of the best. It's thick and crispy and everything you would hope for in a piece of bacon. read more

Black Bear Diner Tempe - 2 egg combo with bacon and fruit instead of a biscuit - Breakfast & Brunch Near Me - Tempe, Arizona

Went for the first time this evening. Restaurant was fairly empty, seated quickly and we noticed a very clean and cute, decorated place. Joslyn was our server and she was pleasant and very efficient. We ordered the pot roast dinner with salad and blue cheese dressing, the smaller portion of the meatloaf, both had mashed potatoes sans gravy and I had the "Italian" green beans and partner had the corn on the cob. Salad came and it was a great salad...fresh mixed greens with grated carrots and the dressing was wonderful. Great experience thus far. Then came dinner...the meat loaf was horrible; over cooked, dry, and just a very weird texture. The pot roast was ok...no sauce (ok I did say no gravy for the potatoes). The meat was tender but really had no flavor; I used some steak sauce to give it flavor. The mashed potatoes were great! They had red skins and were kept chunky and we really liked them. The green beans were horrible! They were not "Italian" style...they were your typical Del Monte canned green beans and they were swimming in a small little bowl with a ton of over cooked, placid looking bacon. The corn muffins that came with the salad were tasty; sweet and corn tasting. Joslyn noticed that partner didn't eat meatloaf and asked about that...she ended up taking the entire meal off the bill. She didn't have to do that and I made sure her tip was what she would have gotten had we paid for the full meal. She did a great job and we told her we would come back and try breakfast...she raved about the pancakes so we'll be back to give them a try. Dinner? Never again, thank you. Two stars for the salad, dressing, muffins, mashed potatoes, and server experience! read more

Delicious and friendly. Super clean and inviting. 2 people can happily split the breakfast volcano:) read more

Basic american breakfast. Good potatoes. Friendly servers even though I was a cranky biyotch

Our server. Cindy, was excellent. She was friendly and very accommodating. She made sure we were taken care of with refills of coffee, water & diet Pepsi. Our food was delicious. Best pancakes EVER!! Thank you for the excellent service & food. read more

My husband saw an advertisement for the Black Bear Diner and suggested that we check out their biscuits and gravy. We arrived there a little after 10 AM and were seated immediately at the counter (we're counter people). We both ordered "Bear's Choice" (we selected 2 eggs, 2 biscuits & gravy, 2 slices thick-cut smoked bacon). We both ordered our eggs over medium and were very specific about the need for the whites to be completely firm, but the yolks runny (this is how medium eggs are supposed to be). We also ordered an extra side of gravy. It wasn't long before our food was brought out. It looked wonderful, and the portions were HUGE. We checked our eggs, and to our dismay, the whites were still liquid and runny. The server said they would correct the eggs and took the plates away. A short while later, our plates were returned with correctly cooked eggs, so we settled in to enjoy. I was doing fine with the eggs and the bacon, when I tried a fork full of the biscuit covered in gravy. There was absolutely no flavor at all to the gravy - I mean AT ALL. We tried adding salt and pepper, but it was useless. We waited for a good while for our server to check back with us, but finally gave up and decided to go eat elsewhere. The experience was ruined - the gravy was what the dish was about. We went to the front and got in line to request and pay our check (our server never brought it). When we were trying to pay, there was difficulty with the credit card reader, so the manager came over to take care of us. As she was about to run the card, she smiled pleasantly and asked how everything was... We shared our thoughts about the meal and I asked if anyone bothered to taste the gravy that day and mentioned that they might have some quality control issues. She listened, seemed genuinely concerned, and was very apologetic about our experience. She then indicated that she could not let us pay for the food. My husband and I both objected but she gave my husband his credit card back and would not take it again. She indicated that she was going to go to the kitchen to taste the gravy herself since clearly something was out of order. She just asked that we return to try dining there in the future. In retrospect, I appreciate the manager's attention, and handling of the situation, but the eggs, and then in addition the gravy ruined our entire visit - and we had driven well beyond our zip code just to eat there. We may return in the future, and if we do, I sincerely hope that I can write a revised review. Our experience was in June and I hesitated to publish this review torn between how bad the food and service were, and how the well manager handled the situation. I didn't take writing this review lightly. read more

Black Bear Diner Tempe - Biscuits and Gravy. - Breakfast & Brunch Near Me - Tempe, Arizona

See all

I confess. I am at work and am craving pancakes. I didn't want any wimpy, flavorless pancakes, like they have at Denny's or IHOP. I'm a Scottsdale girl and on weekends, we visit Butterfield's to satisfy my pancake needs. Needless to say, the bar was set very high. I did it. I actually ordered pancakes and bacon from BBD for lunch while at work. The description said "Sweet Cream Pancakes" and I could hardly contain my excitement, since I work down in Chandler and could not get to Butterfield's. Oh. My. Gosh. The pancakes at BBD arrived from DoorDash piping hot, with loads of syrup and three pieces of bacon. The entire office had their heads held high, noses in the air, wondering who in the Sam Hill ordered BACON for lunch while at work?! I ran back to my office, pancake contraband tucked under one arm, and excitedly unwrapped my treasure. Good Lord! They truly are sweet cream pancakes! Divine, soft, buttery pillows of yum that made this Thursday even sweeter. If you've got a hankerin' for real pancakes and can't make it to Butterfield's, give the sweet cream pancakes at BBD a try... you will likely need a nap after but it's well worth falling asleep at your computer! read more

Love BBD! I always come here after work with my closest co workers. We work graveyard shift and of course by the time we get off is 7 am which is breakfast. I always get their NY strip steak with potates and scrambled eggs. I love meat! Oh yes and my small self can finish all of it. The steak is flavorful. Its not plain like most restaurants with just their salt and pepper on their steak. Sometimes if I dont crave meat I'll get their ham, or bacon, with eggs, and hashbrowns. Also with two soft, fluffy pancakes. Its a lot of food so make sure you come here super hungry. Unless you want to take food home to go. This place is good. Way better than your average ihop, dennys, or other breakfast places. I'd go to black bear for some awesome breakfast. They never disappoint me. read more

Want to charge for a lemon in ice water. Avocado toast was Ilya thin spread of avocado on soggy bread. Black bear restaurant s are usually consistent. Not this one! read more

Western burger and onion rings were great! Husband had chicken fried steak/gravy, tender and delicious. Biscuits were dense, dry and cold, coffee was bitter. Our male server was fast and efficient. read more

Best service for dinner and server was awesome. Thank you for engaging with our little.

Let me preface this by saying that until July of this year, I lived in California. My wife and I frequented the Black Bear in Vacaville on a monthly basis and it was fantastic every time - great service, excellent food, never had an order messed up or something forgotten. Everything tasted delicious and even in their busiest times with people waiting to sit down, there were no problems. Having said that, when we learned of a BB in Tempe, we wanted to try it out. Gotta say we were both disappointed. Where do I even begin? My coffee sat empty for twenty minutes while we waited for our food and I had to beg for more. My order came with bacon even though I asked for links. I never got the side of toast I asked for. I asked for eggs over medium and they came out below over easy - runny as hell and plenty of uncooked egg white. My wife asked for some pumpkin spice pancakes with her omelet that she never got. Her omelet had almost no ham or bacon in it, she literally pulled out the single piece of bacon she found in it. The rest was drowned in onion. Our server vanished for 20-30 minutes at a time. Couldn't track him down even when he walked right past us without even seeming to acknowledge us. Took us forever to get our check, and we could hear the kitchen staff shooting the shit and giggling with each other constantly. Maybe if they spent more time doing their damn jobs instead of goofing off we'd consider coming back. I mean this experience was so bad I'm considering contacting corporate or something. I've never done or even considered it, but it was such a dramatic step down from our experience with the Black Bear in Vacaville it's not even in the same league. We used to go to BB once or twice a month. Cant say we'll ever come back to this mess. We even arrived after the lunch rush, it wasn't even busy! read more

we have liked Black Bear for years, sadly this location doesn't seem to live up to the reputation they are known for. Several visits later we have been here for the last time. Service is always slow and the servers act like they hate dealing with people. My wife ordered a California omelet and the avocado (all 4 slivers of it) were so hard she couldn't even bite them. All of the food leaves a lot to be desired too. We will keep going to other locations but this one is just not worth wasting our time and money. read more

So let me say, we had a really good experience at this place! We really enjoyed the ambiance and all the bar theme! Also, the menus were super cute! The server was nice but this place was busy! They kind of forgot about us and had to rush to remake our food, which was okay as they did apologize. Overall, we would definitely go back as the over experience was a good one. However, I was impressed with the bear theme everywhere! Haha. read more

See all