Not the 1st but 3rd time here! Precious was amazing thanks for the help!!!! defenit recommend going…read morewith her !

Arrived not knowing they specialize in rebuilt/salvage vehicles. The car was priced the same as…read morecomparable clean-title cars elsewhere, which felt misleading. If it had been properly discounted, that would've made sense. Ended up feeling like a waste of time.

What a great place to do business. The wife and I went to Vegas to get a used service van for our…read morebusiness. Most of the dealers we went into didn't have any in stock (even though their websites showed them having several). We found just what we were looking for here and at a great price. Both the sales person and the owner were great to work with and even held the vehicle while we had the funds transferred to us from out of state. Overall dealing here was like dealing with family; and in the good way. When we walked out the door we didn't feel like we needed to go take a shower.

Ray and Kian were amazing and made it so easy to be able to find a car that was affordable. I've…read morenever had this kind of service and all of my questions were answered. I would recommend this to everyone that needs help with finding a car that will be sustainable at the appropriate price. The environment felt like I was dealing with family members and Ray did a phenomenal job at making sure that everything all the questions that I had were answered. Thank you so much Ray and Kian!!!

Great experience buying my first car here! The team was super helpful, answered all my questions,…read moreand made the process easy. Big thanks to Julio for going above and beyond to help me get my dream car. Highly recommend!

My experience with Queen Motorcars:…read more I had my car in the shop for repair because it was involved in a hit-and-run. I thought it would be better to buy an old used car instead of renting a car. I didn't think I could afford the $ 500-a-week rental fee. I went to Queen Motorcars, and a Mercedes-Benz was listed for $3,995. I ended up putting a 3k required down payment with a 5K loan at 12% interest for 3 years. I paid it off in 8 months. They also included a $ 1,900.00 Sonsio transferable contract on the invoice that they said I HAD to pay for. They had assured me that I could transfer that contract. If I sold the car, I was walking out of the place until they said that. I test drove the car in daylight, and besides the "as is" trap, I am not a car guru to know how a bad car drives. They told me about the hood latch and the wheel inflation sensor. After I went home and looked over my paperwork, they had also included $1,300 that was nowhere stated in the documents as what it was. I went back to ask about the discrepancy amount, and they told me it was a dealer's fee. After two weeks, an engine light they had turned off came on, and I ended up paying over 5K in repairs, such as an exhaust manifold and oil leak issues. However, those issues are understandable in "as is" vehicles. However, the low-beam headlights are not. I did not drive the car at night, and the two times I did it were on high beams. I did not know it was on high beam. I took the car to PB, and they informed me that the car was in a car accident and that they had put the wrong headlight in the car, which fried the fuse circuit board for the low-beam headlights. Queens Auto Sales did not tell me about the car accident or the light issue, which is illegal to sell a car without working lights. They are guilty of predatory lending. How did I get approved for that loan when I already had a car loan, several credit cards, and a mortgage? They must have lied to the finance company about my income. I went back to try and see if they would buy back the car from me for at least 4k. The market value for this car is 8k. They said they would give me 500.00 for it! I should not have done all the repairs, but I did not want to ruin my car-buying credit by voluntarily surrendering it. If anyone knows an attorney who can help me with this, I would appreciate it.

Desiree, was our checkout agent at our purchase of our first new car... actually my wife's car…read more.. Desiree was patient, teaching the fundamentals of using all the features . I never seen my wife so concentrated, it was flawless driving with the Full Self Driving. It was so good that we celebrated at our favorite restaurant across the city! The ride was flawless, very comfortable, we are proud of Elon Musk...quite a genius, quite a visionary. But Desiree... you are also the best!

I called in to get some more details on my upcoming order. I was on the phone with Jessica, and she…read morewas extremely unprofessional and unhelpful. I tried to explain that we got assigned VIN number before we got a chance to check out the existing inventory for possible upgrades, and her response was that that was the policy and there was nothing we could do about it. Her tone was extremely condescending, and she did not try to offer any alternative solutions. Rather she shifted the blame on me, and basically told me to call later. Terrible experience, and reflects poorly on Tesla in Las Vegas.

My sons, husband and I stopped in yesterday early evening after applying online and receiving…read moreapproval to purchase a vehicle. We were immediately greeted by a friendly, efficient and attentive salesman. He made the entire process super easy and painless. He was honest and straight forward from start to finish. Based on how much we had to put down for the down payment combined with my credit score, garnered me a nice 2017 Kia Soul Plus. It has low mileage and is in like new condition. I recommend Drive Time. We went on a test drive around the block. I think we spent maybe two hours there. The young lady working in the front office and handles the documents was friendly and nice. Overall we had a positive experience with excellent customer service.

My husband and I purchased a 2017 Jeep Wrangler unlimited big bear edition. When we found that…read morethe car did not have a towing hitch as advertised. We called the salesperson Tyrell to have him address it. He flat out told us that there was nothing he could do. The corporate office was really no help as well. We have decided that we are returning the vehicle and when we called to discuss our refund Tyrell was extremely rude and hung up on my husband. We will never be doing business with this company ever again.

Super nice, helpful. Overall great service! My son's first car purchase was seamless!read more

On June 11th 2025 I went and purchased my first car from here. My very own 2011 Toyota Highlander…read morepaid for in cash from my very hard work. Matt and Ryan are friendly, patient, and understanding and they walked me through each step of the process from test drives, needing time to decide, until I was ready to make my decision and we got started with the paperwork. I appreciate their positive attitude and customer service as they assured me I was buying a good reliable Toyota with the carfax in hand. The vehicle runs and drives smooth just like it should with no lights on and it passes the smog and they threw on a free Drive Motor Company license plate cover that I will keep forever and put on all of my future cars like Ferrari's and Porsches in the near future. Thank you Matt and Ryan and me and my family will definitely be back when we need another car.

Honestly I'm not sure how they got 4.9 stars reviews () When we called to check prices Henry…read morepromised us one price out the door. we explained to Henry that we will be driving for over 40 minutes each way.of course when we got there he completely forgot what he promised and raise the price up with few thousands. Don't waste your time just be aware for the sneaky sale technique

I purchased my vehicle on March 16, 2026. At first, everything was going smoothly. I also bought a…read more2-year warranty. The car is a 2014 Toyota Scion xB, and it seemed fine during the test drive. However, on March 28, I noticed that whenever I stopped at a stop sign, the engine made a strange noise. Something didn't feel right. I texted the salesperson, Melanie, but received no response. I then went to the shop and explained the issue. They test-drove the car, and I also mentioned that I had already filled the gas tank twice within a week. They told me to bring the car back the next day. I brought the vehicle in early the following morning. They said a mechanic would fix it, and later they called to say the car was ready. This was on March 29, 2026. However, it was a late call, and I didn't have enough time to pick it up. After two days, the check engine light came on. I texted Henry, and he told me to bring the vehicle back. On March 31, 2026, I dropped it off again. They said they would fix it, but after leaving it there all day, nothing was repaired. Instead, they told me to come back early on April 3. I returned again, having to use Uber, which was very frustrating. It's disappointing to buy a vehicle with engine problems, especially since this dealership was recommended by my cousin. I trusted them, but they have not been helpful at all. I have a 5-year-old child who needs to get to school, and I also need a reliable vehicle for work. I'm worried about my safety--what if the engine fails completely? The check engine light is still on, and it feels like they don't care. I plan to report this to the DMV because of their lack of action and concern for customer safety. I strongly advise others not to buy a vehicle from this place. If you do, make sure to bring an expert mechanic to inspect the engine. They don't even provide a proper service history of the vehicle. I hope they learn to treat customers better, but based on my experience, they do not care. Once you purchase a vehicle, they only seem interested in getting good ratings. I have since deleted the positive review I left for my salesperson, Melanie, because they did not help me at all.

I want to start by saying the sales rep was extremely kind, friendly, and not pushy at all. She…read morereally listened to what I was looking for and helped me find a vehicle that matched exactly what I wanted in terms of comfort level and storage space. The only reason I'm giving 2 stars instead of 1 is because of her. Unfortunately, the experience after that really brought everything down. I was told the vehicle had been detailed, but when I picked it up (around 11:30pm), it was very dirty. There wasn't visible trash, but there were fingerprints and smudges all over the interior, and the windows and mirrors were extremely dirty. I ended up having to hand wash the car myself inside and out. I also found a scratch about 6 inches long on the hood that I hadn't noticed before. I called two days later to speak with the sales associate to address the condition of the vehicle and the scratch. I was told I would receive a call back, but it has now been two more days with no response. I also didn't appreciate being asked to get car insurance on the vehicle before the numbers were even finalized. It made me feel more obligated to go through with the purchase. She did a great job during the sales process, but the follow-through and overall delivery experience really missed the mark. I would strongly encourage future customers to thoroughly inspect their vehicle inside and out before leaving the dealership, confirm any cosmetic issues in writing, and make sure all numbers are finalized before setting up insurance. Learn from my experience and double-check everything so you don't end up dealing with the same frustrations. Updated Review Updating my original review. I originally had some concerns after picking up my vehicle late at night. The car was dirtier than expected and I later noticed a light clear coat scratch on the hood once I saw it in daylight. I contacted the dealership about it and we scheduled an appointment for Friday to take a look at it. I'm happy to say they took care of the issue and buffed out the scratch, which I really appreciated. They made the situation right and that goes a long way with me. I also want to give credit to the sales representative who helped me from the beginning. She was extremely kind, friendly, and never pushy. She listened to what I was looking for and helped me find a vehicle that matched exactly what I wanted in terms of comfort and storage space. I would definitely recommend asking for Jordan Pfluke if you're shopping here. This dealership stood behind the vehicle they sold and made sure the issue was corrected, which I respect. Because of that follow-through, I'm happy to update my review to 5 stars.

EFFICIENCY AND TIMING IS OFF!!! Honestly, I've brought my car here before, and everything was fine,…read morethe people are nice, but the business is ran horribly in the service department. Like I brought my car up here seven days ago have to pay for a new battery, Fine whatever ! but the battery isn't the issue is something underlying that's the issue and they have a backed up system with no number accountability. So you don't know when your car is gonna get fixed. They don't know when the car is gonna get fixed. NOBODY KNOWS! They're way too many cars, and not enough mechanics, and it's just taking a long time for everything. It's not an efficient program being run here. So I do not recommend bringing your car here if you need your car done in a quicker timeframe with a proper system.