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    Black Rock Bar & Grill

    2.9 (130 reviews)

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    BLACK ROCK BAR & GRILL ATMOSPHERE

    What's the vibe?
    Classy
    Moderate noise
    Happy hour specials
    Dogs allowed

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    Recommended Reviews - Black Rock Bar & Grill

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    Margarita on the rocks
    Ricky B.

    I wouldn't say the food is the best the French fires are good tho! And the cocktails are strong and are a decent size... I've had worse in Toledo. The service is good and the price is right. They do have TVs you can watch sports which is nice sometimes .. the booths are the place to sit tho I don't like the High tables they have.

    Sirloin steak, fries, cream corn, and green beans
    J M.

    Great experience had so much fun cooking our steaks on the stone, trying various sauces, sides were great and pricing was good. Waitress was also the bar tender but was super friendly and attentive. Sunday had great drink specials! We will return often!

    Summer D.

    I love Black Rock. I don't love this location. Each time I come its late afternoon/early evening. Not crowded. Sat at the bar each time. Appreciate the couple bucks off beer during happy hour. The ladies night specials on Tuesday start at 5. Says that nowhere on the flyer at the bar. Check my pics Here's where they get dumb. Big sign outside says half price appetizers n half price drinks if you sit on the patio. If you live around here you know we been in the 90s right now. There's minimal shade and no fans. 99% of spots have specials at the bar n patio area. Not here. Go cook on the patio or no special. The bartender was decent and gave me half off the app I got anyway cause I'm not going out there. There were maybe 8 folks throughout the whole restaurant and he acted like he was overwhelmed. Bringing our tabs at the bar when I just got my appetizer. When I told and showed him that it was oily n greasy as all heck he said that it made a good snack for later. Told him I love dry martinis and he said he wouldn't recommend. That means u don't know how to make a martini to me. He tries to steer me towards the sugary mixed drinks. If someone likes martinis why would u try to get them to drink that? Food and service at this location does not measure up to the Michigan locations.I've had sandwiches, lobster dip, spinach dip n my man did the cook your own steak deal. He refuses to come back to this location. Said it doesn't taste the same as the other locations. Check one of them out n let me know what u think.

    Grilled cheese dippers, Chicken Tortilla Soup, French Fries

    A diamond in the rough! A cute little restaurant right at the entrance of the Franklin Mall in Toledo. Host stand was vacant first time we went in, but it was mid day and mostly empty, so they probably had made cuts early in. We decided to go back in, were seated quickly, and ordered the $8.99 soup and grilled cheese dipper special. It was more food than we thought and was really tasty for a mall restaurant! The fries were the star of the show, and the soup and grilled cheese were a little basic but nonetheless amazing and better with every bite! Our server was sweet and helpful, but a little quiet. Would love to eat here again and would recommend if you are shopping at Franklin!

    Very good drink
    Fana L.

    I love this place. Unfortunately today the womens restroom didn't have any soap(vide). The wait to be seated we short. We were greeted by our sever 18 minutes after we were seated. The wait for our food wasn't that bad. Great place,good drinks, fantastic food. Try the blueberry mojito

    Zac H.

    I'm 50/50 on this one. The lobster dip was good, but it wasn't significantly better than others I've had which doesn't make it worth the higher price for me. That being said the bread that came with it was delicious! It was crispy and we'll seasoned, and I would honestly take that as an appetizer by itself. My "Ghost Pepper Burger" was less spicy than a Wendy's Spicy Chicken Sandwich, and the meat was under seasoned. My fries arrived cold, I was able to salvage them thanks to my fiance getting the steak on the black rock, but really? I have to heat up my "freshly" made fries? The steak on the black rock was okay, but not great, and it's purposefully not seasoned so you can do it yourself. If you're in the right mood that's great, just keep that in mind. The baked potato was a generous size and pretty good! The servers were all friendly and very attentive. Overall the biggest issue is the food just didn't live up to the price. I would def try it again but probably stick with a steak.

    Mike E.

    Was not pleased with my experience. Ordered the apps, they were good...Waitress came to get the entree, my daughter tried to order the ribs and they didn't have it, so we asked for fillet...nope they were out....the place is nice but the need to do a better job of cleaning, wires hanging down from the tv's covered in dust, glass between the booths not clean....we won't be coming back

    Monster French Onion Soup
    Max E.

    This restaurant definitely gets points for their flagship concept of cooking steaks on a superheated rock. Other than that, the food was pretty good overall. I had the "Dynamite Chicken", which had a great flavor and kick to it. The only real issue with my experience was that the French onion soup was too salty.

    Erin E.

    My mom taught me that if you don't have anything nice to say don't say anything at all! But per usual I'm not heeding the advice. This was the WORST dining experience I've had in a long time! I can't remember the last time I left a one star review. Happy Birthday to me! And by the time we got serviced I was almost ready for my next one. No joke we waited 55 minutes to cook our own food. FIFTY-Five!!!! At one point the manager walks by our table and apologizes about the huuuuuuuuuuge delay. He noticed my free appetizer card and told me he'd take care of the appetizer and to save it for my next visit. There will NOT be a next visit, so if anyone wants a VIP card for an appetizer hit me up! If this is VIP service I'd hate to see how everyone else is treated. The sides we ordered were not complicated and were likely made in batch quantities, mac n cheese and a baked sweet potato and the other sides at the table were cream corn (tasted like it was fresh out of a tin can) and some French fries that were from frozen. For the life of me I can not figure out what took 55 minutes! Let me back up (slowly) to our appetizer, so when I order soft pretzels I'm thinking I'll be getting one of three things- traditional shaped pretzels or pretzel "breadsticks" or pretzel bites. These were cut up like a toddler's hotdog. And the waitress just dumped it off without explaining the hot rock concept. Glad I'm already familiar. That proceeded to sit there for 45 minutes of our 55 minute wait. And if you haven't been there please understand hot rock = hot sweaty dining experience. I get the rock should be hot to heat the food- but when the food is gone take the rock! My mom got a side of mushrooms in a red wine/burgundy sauce, but no way to deliver it from the hot rock to her plate since they never brought her a spoon. Anytime we needed anything we had to flag down a bus boy or a random server. Our actual waitress came for our appetizer and drink order then disappeared for 15 minutes before getting our dinner order. Final straw for me was having my steak cut by the waitress with it barely being cooked, I'm talking still completely raw on the side facing up. Anyone who knows anything about cooking steak knows it should NEVER be cut until it rests!!!! So I ended up with a dry piece of steak without my chosen creamy horseradish sauce because they messed up and brought me casino butter. Oh remember my raw steak that the waitress cut (without asking me)??? Yeah, she then handed it back to me to continue to use! Yep raw meat folks with the same utensils. Ughhhhh. Don't get me started. I actually opted not to eat my steak since I couldn't get clean cutlery. It's now sitting in a box waiting to be eaten. I also would have loved an opportunity to season my steak prior to the waitress starting the cooking process and cutting my meat like I'm a child. I hope you don't need handicap seating! The only options for seating are booths- no bueno with major mobility issues or high tops which are entirely impossible for someone with a broken femur and a cane. I don't anticipate this restaurant making it a whole lot longer. Toledo has a fantastic culinary scene and this place is just a messy spectacle. Don't expect it to compare to their Michigan location, because it doesn't even come close.

    a dessert with a sparkler
    Madison M.

    Food was good as always, staff was friendly and we enjoyed our night out. Would definitely come again any time. I recommend if you enjoy good food and fine service.

    We are cooking steak on a 722° black rock.

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    Black Rock Bar & Grill Reviews in Other Languages

    Ask the Community - Black Rock Bar & Grill

    Is mid afternoon a slow time?

    Hi! Thank you for reaching out. Our afternoons really do vary. If you call and speak to one of our staff members they can assist you with choosing a convenient time that will work for you. Our number is 419-720-7625. Have a great day!

    Do you take reservations?

    They do.

    Don’t See Your Question? Ask Away!

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    J. Alexander's

    J. Alexander's

    4.1(318 reviews)
    0.4 mi
    $$

    4/5 Stars We went to…read moreJ. Alexander's as a party of four for a birthday dinner and had an excellent experience overall. The restaurant was clean, polished and completely dialed in. The atmosphere was upscale without feeling stuffy, and the service and timing throughout the meal were stellar. We started with the fire grilled artichokes, which were smoky, tender and served with a delicious dipping sauce. Everyone also had either a Caesar or house salad, and both were fresh and very good. For dinner, we ordered the mushroom meat loaf special, the 16 ounce New York strip, steak and fries, and the barbecue baby back ribs. Every dish was impressive. The mushroom meat loaf with mushroom gravy was awesome, especially with the roasted Brussels sprouts and their Not Your Ordinary Mac and Cheese. It was rich, flavorful and easily one of the highlights of the meal. The ribs were tender and flavorful, and the steaks looked and tasted great. The only issue was that my wife's steak came out quite a bit more undercooked than she ordered. Outside of that, everything was excellent, and the employees handled the entire evening professionally. Great food, outstanding service, cool ambience and a staff that clearly takes pride in the restaurant. We would absolutely come back.

    Surprise surprise. My friend wanted to meet up here for lunch. I really thought this spot was out…read moreof business. On a Wednesday afternoon I figured the place would be empty. To my surprise the parking lot is packed and there's nowhere to park. No signs or anything indicating you can park around the back as I found out later so I ended up parking in the lot next door. They only have a few chicken items on the menu. One chicken sandwich and one roasted chicken dinner. I got the chicken sandwich which is the Hyde park. This is the same exact sandwich I've gotten every time I've ever been here which is why I really haven't come back because there's not a lot of selection for me. The other reason is they got rid of the croissants on the menu LOL. The service was fast and friendly and there was about a medium sized crowd inside despite the parking lot being full. They have kind of a dark semi romantic atmosphere I guess they're going for. The chicken sandwich was nice and tender. I'm not a fan of the shoe string fries because they remind me of Steak and Shake and at this price point I think they should have some good fries here. They actually had a few craft beers on tap but I thought the cocktail prices were a little extreme at 15 plus. My girl got the roasted chicken with mashed potatoes and the potatoes were ice cold so they lose a star for that. Other than that I have no complaints except that the pricing for lunch. $20 for a chicken sandwich is a bit much to me.

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    J. Alexander's
    J. Alexander's
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    The Standard Restaurant - Butcher 's Cut- rotating cut of prime steak

    The Standard Restaurant

    4.4(96 reviews)
    1.2 mi
    $$$

    We had such a great dining experience here. Everything was so wonderful that I would make the three…read morehour and 45 minute trip back just to dine here again. We started with the whipped feta, lobster bites, and the garlic bread. The whipped feta is an absolute must have. I will be dreaming about this until I have it again. They give you toasted ciabatta and cucumbers on the side to dip. Even with the cucumbers, this dip is absolutely amazing. Very refreshing. We went with the miso glazed Chilean Sea bass & the chicken parm. My husband really enjoyed his Sea bass and I absolutely loved my chicken Parmesan. It had the best spaghetti I've ever had in my entire life. The sauce had a tiny bit of heat that really added to the flavor. I loved my meal!

    We went again on Saturday. WOW!…read more Started with a Martini for my dining partner and iced tea for me. Both were great. The waiter (Josh, a five-star waiter if ever there was one) really knows how to take care of his customers. He really knows the menu, can explain the dishes along with their components and what makes them unique and paces each course perfectly. He even asked if we were BOTH done before any dishes were removed from the table. Nothing looks worse than one person still eating while the rest of the table has no plates in front of them. We started with the roasted carrot salad. The carrots were perfectly roasted and chilled with and amazing tahini "paste" and radicchio, perfectly dressed with a lemon vinaigrette. OUTSTANDING!!! Seriously, this could have been my entire meal! The tahini paste is great, and I made it once while making a tahini dressing for roasted Brussels sprouts. Tahini naturally gets thick (paste like) when liquid is added. To make the paste, just stop adding liquid to it and stop mixing until it gets smooth again. Seriously, delicious. We both ordered the chicken schnitzel for our entrees. It comes with a really nice side salad consisting of mixed greens, dressed again with a very mild vinaigrette. My only quibble (and it's a really small one) is I would have liked the schnitzel to be a bit thinner. That said, it was perfectly cooked, not at all dry and the thickness is up to the creator of the dish. I don't think there's a "standard" for this (ha, ha - get it!). Great breading and very tasty. The dessert... Again, had to go with the sticky toffee pudding! If this is on the menu, there's no way I'm not going to order it. GOD, it's just a perfect ending to a great meal, well, that along with a pot of French Press coffee. All in all, the meal came to $108.00 excluding the tip. Expensive, but WORTH EVERY PENNY! I spent that much a few weeks ago (maybe more) on a really awful meal/experience at a different place. You'll have to read my old reviews to figure that one out! Anyway, this place treats their employees like they actually appreciate them. They took them on a cruise! Of all the restaurants I used to work at, the best thing I ever received was a shift meal or maybe a cold beer because I was still at the place cooking apps at 1:00 in the morning and the manager wanted to go home but felt bad because I couldn't leave. Thanks for the glass of Miller Lite draft, Mr. Chi-Chi's manager guy! Everyone in the place, from the servers to the hostesses, to the bus folks and the floor manager had smiles and a sense of graciousness and appreciation to each and every customer. Try to find that at any other restaurant in Toledo. The food is top notch, made with very unique recipes and techniques you're not going to find anywhere else. The dining room and restrooms (at least the men's) are clean. I never had to ask for a refill on my iced tea or water. New silverware was brought before each course was served. The old plates were removed from the table after the staff asked if it was OK to do so. Proper training in procedure and etiquette is obvious. Again, just a great meal in every way - 10 out of 10! Can't wait to go back.

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    The Standard Restaurant - Bar area

    Bar area

    The Standard Restaurant - Lamb chops - the flavor was incredible

    Lamb chops - the flavor was incredible

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    Fairways Bar & Grill - California salad

    Fairways Bar & Grill

    4.6(44 reviews)
    5.4 mi
    $$

    Had the ribeye steak today and it was delicious! Cooked just right with mushroom and onions adorned…read moreon too. Seasoned to perfection! Sweet potato and a salad. My wife had the greek salad with fried chicken on top. Excellent! Zack was our server and did a marvelous job! 5 star for sure. I would recommend you check it out. The menu is diverse, im sure you'll find something that you enjoy

    Stopped in for lunch on a Saturday after watching the Burger Review Guys video…read more The place isn't huge, but they sure do make up for that in the food and service! Going down Central, you might miss it. It's on the corner with Centennial. Walking in, we were greeted by a gentleman behind the bar, which is on the right. The dining area is to the left. Everyone, and I mean everyone is very nice, and friendly! I had a burger. Advertised as angus steak burger. Man , it was delicious! Everything that you hoped a burger would taste like. The fries were delicious also. The husband had a patty melt and HUGE steak fries. He said that his meal was one of the best he has ever eaten. Prices are decent for the amount of food, around $36. We didn't get anything from the bar, but it looked like they had a pretty nice selection. One perk is you can pay your bill at the table from your phone. I would eat there again in a heartbeat! Maybe get something from the bar next time.

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    Fairways Bar & Grill - Grilled chicken sandwich with hand cut fries.

    Grilled chicken sandwich with hand cut fries.

    Fairways Bar & Grill - Bologna sandwich, delicious!!

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    Bologna sandwich, delicious!!

    Texas Roadhouse - Dallas Filet topped with Sauteed Mushrooms

    Texas Roadhouse

    3.1(104 reviews)
    1.1 mi
    $$

    Went out early for Date Night. Walked in to put our name on the waiting list, within a minute we…read morewere on our way back to our table = yay! We had the Dallas Filet and Bone-In Ribeye done medium rare and topped with sauteed mushrooms. Steaks were a bit shy of medium rare, seasoned well. Must have been a choice cut of meat as it was "chewy". The service was good and we were checked on a couple times while eating to see if we needed anything. We did not order drinks, appetizers, or dessert; and the totaloncluding yp was almost $80.00. Yikes! We may be leaning towards buying grassfed/grass finished steaks and grilling at home for that price.

    I dined at this restaurant on 11/17/24. The wait was not bad and the restaurant was busy. I ordered…read morechicken critters, chili and macaroni and cheese. The chili came out first and I looked the spice and the flavor, but it was way too salty. The waitress was able to exchange it for another side which was fine. The critters were hot and fresh. The serving was generous and I enjoyed the flavor and texture. My dining partner's steak was slightly overcooked but acceptable, however it didn't come with the shrimp he ordered on the side. The waitress brought them out a few minutes later but they were a bit overdone. My real issue came with paying the bill. I used the Ziosk to pay by credit card and noticed the suggested tips by percentage were grossly off in calculation by several dollars. When I alerted a manager to the issue, she said it was a third party device out of their control. I began snapping pictures of the miscalculations and then she told me "Pictures aren't necessary." That made me very suspicious because this restaurant serves alcohol and customers may not be paying attention to the calculations. Overall, my concern with the financial integrity of this restaurant will make my unlikely to return, although the chicken fingers are quite good.

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    Marcel's - Bacon Wrapped Scallops

    Marcel's

    4.6(25 reviews)
    3.2 mi

    I popped in here for a solo dinner and I love a place that has a small for the table…read more I ordered the mushroom breeze soup and was absolutely wild by all the flavors thin for my main dish. I ordered the grouper which had a spicy sauce on it so I do recommend that if you don't like spice and not to order it under the group of the polenta and broccoli was cooked to perfection and out of this world. It was absolutely unmatched, and I can't wait to go back and try anything new. The fusion of flavors is unreal.

    Had dinner with chef Marcel and staff last night. We had a very nice evening…read more Like other reviewers, I would strongly suggest reservations as the dining room is quite small. Go to their website and simply click away on you preferences. It's really easy and worth the expended effort. The staff was very nice and accommodating. We arrived and were quickly seated. Water was brought to the table, but without ice. I asked for ice and pretty quickly received some. I would suggest always serving ice water! Warm tap water isn't very palatable to most folks. First impressions of the dining room... So, it's a fairly small room without carpet. No tablecloths or individual table lamps (this doesn't bother me, but some may find this type of dining without such refinements unacceptable). I believe in keeping costs down. Take the savings and use them for buying better ingredients. Oh, a plate of bread with an absolutely delicious compound butter was served when the water was served (a little amuse-bouche). The butter was a lemon, garlic, basil combination that was outstanding!!! Everyone loved it. We split a bottle of wine (no cocktails, sorry). That was fine. They have a nice, simple wine and beer menu. We also ordered Appetizers. If you try any of the apps, try the bang bang shrimp! Better than anything you'll get at the Japanese Steakhouse. Seriously, next time I go back, I'll probably order this for my entrée along with the Caesar salad, and more of that delicious bread! Our other app was the calamari. It was served with marinara, and perfectly cooked. Both great appetizer choices. For our entrées... I ordered the halibut, and what an amazing job chef Marcel did with it! It was sauteed with some small diced vegetables and capers, served over polenta. Maybe a bit too done, but that's just me. I like my fish to be more on the rare side. I'm not faulting anyone for this because I never specified. It was still a great, creative and delicious meal. Two of my dining partners ordered the chicken paillard. Unfortunately, they said these were overcooked and too dry to really enjoy. They both looked delicious though. Another person ordered the salmon and said it was delicious. Our 5th person ordered the mixed green salad with duck. So this was something that really intrigued me as I love duck, and rarely see it. The salad greens/bean sprouts were very fresh, really nice. The duck was sliced very nicely, perfectly cooked, but cold. The temperature of the duck is intentional. I think it would be a better dish if served warm, but that's just me. It also lacked flavor. A nice Asian soy based dressing would have been perfect with this. Soy sauce, rice vinegar, scallions, garlic, ginger, sesame oil... Anyway, we ended with a shared piece of carrot cake and coffee. The carrot cake was out of this world, and it has to be good for you since it's made out of a vegetable. The coffee is french press and should have steeped longer, but we all love strong coffee. We'll definitely go back! Nice, hidden little spot with some great food and staff. Not too expensive, clean and an easy destination.

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    Marcel's - Jan 8 Weekly Special - Beef Stroganoff

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    Cooper’s Hawk Winery & Restaurant - Hot from the oven (or microwave) pretzel bread

    Cooper’s Hawk Winery & Restaurant

    3.6(143 reviews)
    0.6 mi
    $$$

    I had the best early Birthday Dinner tonight with my dear Friend-Sister!…read more While Cooper's Hawk is a chain, I believe they do a great job of enhancing the experience of their guests. Upon entering, there's a long bar where many people gather to sample various wines. There's also an extensive offering of potential gifts if you choose. Yes, pricey, but fun to browse. The overall ambiance is what I would describe as upscale casual, but you can also dress up as much as you'd like. It's a sophisticated and yet comfortable environment and the staff members we encountered were very welcoming and attentive. We had a reservation and were seated promptly. Our server, Taylor, was the absolute best!!! We started off with Lemon Drop Martinis that were perfect. (I took lots of pics but not of the martinis because we were thirsty!) We had narrowed our entree selections of salmon down to two and Taylor gave us her honest opinion of what she preferred while also telling us that the other option was very popular. Both my friend and I ordered the lighter salmon entree that was served with lemon and lots of vegetables. (I had previously had the miso soy glazed salmon with coleslaw, which was amazing.) I did not regret trying the lighter version of salmon with the vegetables and finger potatoes. The combination was perfect and the salmon was excellent and not at all fatty. Btw, the calorie count was 570 for this entree... Gotta love that! Since my friend reminded Taylor that we were celebrating my birthday, she brought out truffles with a candle. It was a very sweet and special way to end the evening- even though neither of us could eat another bite. It was boxed up and I put it in the fridge to share with my mom in the next day or so. While my experience at Cooper's Hawk sometimes varies between a 4-5 star experience, tonight was definitely 5 stars! Highly recommend!

    We had high hopes for this restaurant given the high reviews. We are not wine drinkers so we cannot…read morespeak to that portion of the experience. They offer 2 no cost wine tastings as part of your meal but we did not partake. We had a reservation which is a must on a Saturday evening. You can also participate in wine tasting while you wait for a table. The tables are nicely spaced so you aren't sitting extremely close to others and being interrupted by conversation from other tables. The location is able to accommodate large groups and intimate dining. Our server was new but knowledgeable about the menu. Since we were first time customers, there is a required upsell speech that we were not interested in as people that don't enjoy wine and had no interest in a wine club so our server shortened that up for us. We are grateful for her ability to read the room. We tried the caprese flat bread for our appetizer. The bread is thin and crispy and toppings were flavorful but not overpowering. It was a light and enjoyable starter. The balsamic could have been stronger for our taste but overall, the dish was good. Our server brought out "complementary fresh baked pretzel bread". It looked lovely and had a crisp outer shell but was frozen in the middle. After completing our appetizer, we waited 40 minutes for our food to arrive to the table. Our server informed us that the short rib risotto I had order was the hold up as the short ribs were "just coming out of the oven". When our meal arrived the presentation was lovely; however, my "short rib" which was actually a large, tough, lukewarm piece of chuck roast served over mashed potatoes with grilled vegetables (not mushroom risotto) was less than I had hoped. On the bright side, those roasted veggies were top notch and the gravy which was necessary to choke down the tough meat was really quite tasty. Unfortunately, my husband's steak was also overcooked. He agreed that the vegetables were the best part of the meal. We skipped dessert as we had experienced enough disappointment for one night. The ambiance was nice, our server was pleasant and knowledgeable, the food just didn't make the grade.

    Photos
    Cooper’s Hawk Winery & Restaurant - Entry area where some people sample wines, plus more gift selections

    Entry area where some people sample wines, plus more gift selections

    Cooper’s Hawk Winery & Restaurant - Drunkin shrimp and steak medallions

    Drunkin shrimp and steak medallions

    Cooper’s Hawk Winery & Restaurant - Trio of steak Trio of Medallions*

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    Trio of steak Trio of Medallions*

    BJ's Restaurant & Brewhouse - Dubai chocolate espresso martini

    BJ's Restaurant & Brewhouse

    3.0(178 reviews)
    0.3 mi
    $$

    I've been here before, a few years back and had a less than pleasant experience. I decided to try…read moreagain. We walked in and were immediately greeted. The restaurant was clean and well organized. This time service was very good (well done, James)! Our server was sharp and very helpful, making frequent stops while we dined. I split the shareable BJ's Favorite shareable sized pizza and it was very good! We had some soft drinks and I also enjoyed a Lightswitch draft beer. It was excellent. I'm hoping this is a sign that this BJ's has gotten it together and I hope to come back soon.

    Its so unfortunate that this restaurant has gone downhill with its staff. It's such a lovely put…read moretogether restaurant, good aesthetics, and great food. Unfortunately, we have in the past couple of months, sat down inperson and ordered takeout, and both have been a bad experiences with how long food has taken. We definitely understand it can get busy on the weekends, especially when sport games are on. But how you run a restaurant is everything. Taking care of people who were there first and making sure to take care of them before you answer and seat more people. If you see your orders are an hour behind, please stop taking to go orders and stop sitting people and let your poor kitchen staff catch up. I understand you want to get as many orders as you can, but it's so sad to see you stress out your kitchen staff back there because they are swamped with orders. Even if you took 20 or 30 minutes to stop the flow of things so your team can catch up will make a huge difference. You don't wanna ruin half of your customers experience those nights with only missing 4 or 5 customer calls. I really hope the manager sees this and can improve! We would love to come back , but very scared too! lol You promised a 20-30min pick up time and it took over 70mins to get our takeout of 2 side salads, 1 soup, and 1 burger. (3 of those are pretty much premade) maybe more kitchen staff? Or if your short staffed make sure miss Sue up front knows that so she can chill on sitting people and taking calls. Miss Sue if your the manager, please help yourself and your team. Thank you!

    Photos
    BJ's Restaurant & Brewhouse - Dining Area at BJ's Toledo

    Dining Area at BJ's Toledo

    BJ's Restaurant & Brewhouse - Chicken taco in pita bread with fries and a side of Greek dressing

    Chicken taco in pita bread with fries and a side of Greek dressing

    BJ's Restaurant & Brewhouse

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    Black Rock Bar & Grill - steak - Updated September 2026

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