my experience at Auto Lenders in Voorhees, New Jersey was outstanding.. I had chosen three cars…read moretwo from another which they brought to their location for me to I didn't have to drive so far. Upon arrival, those three cars were already air-conditioned cooled off and ready for me to test drive the who me through everything was Anthony and I just can't thank him enough for everything that he did to make the purchase easy for me. This is the second time I've purchased a car from Auto Lenders and had great experiences at location was in Princeton.. If you are in need of a car SUV truck, etc. let them know what you're interested in and they will take it from there. The finance department in the Voorhees location is awesome as well.. Thank you, Anthony for making everything easy for me and helping me make a good decision

If you want to be treated with respect, do not walk into Auto Lenders of Voorhees. This was easily…read morethe worst, most unprofessional automotive experience of my life, which ironically pushed me to go have the best experience of my life at a completely different dealership. My girlfriend and I drove to the Voorhees location to look at a silver Honda Civic. We called ahead, and customer care assured us the car would be pulled up and ready. It wasn't. When we walked in, we met a salesman named Frank. I am a pleasant guy and like to make jokes, so I playfully teased him that they were "0 for 1" since the car wasn't out front. Instead of basic customer service, Frank immediately copped an attitude. He left to check his system, came back, and angrily told me the car was currently on a test drive (even though it was still parked right out front). He then loudly announced in front of the entire showroom and my girlfriend that they had run my credit and I "couldn't even afford the car." Here is the insane part: I never gave them my information to run a credit check. We were buying the car in cash with a certified check and didn't even need financing. Frank had mixed me up with another customer and was publicly humiliating me over someone else's credit score. When I realized his mistake, he offered zero apologies, called me a "cocky kid," and told me to leave. I demanded a manager, Lew, who switched us to a new salesman two cubicles down. While we waited, Frank actually called another salesman over, and they stood there whispering and pointing at us with a smirk on his face. It was so incredibly unwelcoming and childish that we got up and left. The regional director, Brian, called to apologize and set me up at their Williamstown location the next day to look at a black Civic instead. We agreed on a price of $29,382 (after I caught them trying to sneak in a $299 window-etching fee). I told the saleswoman, Nor, that I was driving back to PA to get the cashier's check and handle the insurance switch, and would be back by 4:00 PM. By 2:00 PM, she was texting and calling, trying to pressure me. When I told her not to rush me, she threatened to move the car to another location in Haverford Township just to force my hand. I was completely done with the high-pressure, disrespectful games at Auto Lenders. I took my family's advice and drove straight to Piazza Honda of Springfield. I worked with their sales manager, Frank Crinite, who treated us like absolute gold. The ultimate punchline for Auto Lenders? I walked out of Honda of Springfield with a BRAND NEW 2026 Honda Civic Sport for $30,005. I spent barely $630 more to get a brand-new car rather than dealing with the miserable, disrespectful staff at Auto Lenders trying to hustle me for a 3-year-old 2023 model. Avoid Auto Lenders at all costs. Go see Frank Crinite at Honda of Springfield instead.

I own 2018 BMW that had a strange vibration that I wanted a 2nd opinion on. Sam and Dylan were very…read morehelpful over the phone + in person, they were respectful. Technician were able to give me a diagnosis and did not charge me the whole hour to diagnose which was surprising! They gave me a tour of the shop as well. They seem to specialize in BMW/MINI of all generations. I'll come back in the future as needed specially because of the great customer service, fair pricing and they know their Bimmers. What's interesting is the shop front itself is simple but they have a huge shop in the back that is unseen from the street (White Horse Pike).

I hope they do good work because the rudeness level of the lady answering the phone is crazy…read more Called in to see if they're capable of doing a job on my vehicle and possibly get an estimate. Answered yes quickly. Then immediately went, "well I can't get you until Wednesday, bring the car Wednesday." Um... would I be able to get an estimate before scheduling? "Well I can't get you anything without you sending me the VIN and license plate. What did you want done again?" Not sure what my license plate has to do with an estimate since I gave her the make and model of my vehicle. Will knowing the license plate suddenly make the job more difficult? Then immediately went "send me the information, I gotta go I have customers here." Overall not a good impression for someone that's a first time customer. That lady either needs some help with the workload at the front desk, or needs customer service training.

My family has bought all our cars from Royal Motors for 25 years. (20 something cars!) We always…read moreget a good deal and a great car with no issues. We love the staff.

Very good. I accidentally overpaid and they sent me a check for the difference. Very nice car,…read moresuperb business.

I wish I didn't even have to pick a star. This business doesn't deserve a star. They sell you a…read morelousy car and know exactly how to get away with it.

The advertised prices don't match the actual price of the vehicles they publish. By the time they…read moreget finished adding a bunch of bullshit charges, like LoJack on vehicles that have GPS locators built in at the factory, plus all the other added service fees etc., the price is actually over a THOUSAND DOLLARS MORE!! STAY FAR AWAY FROM THESE THIEVES!

The car I previously said they sold right from under my feet, wasn't sold after all. They pulled it…read moreoff the market, sair it was sold and re posted it with a 2.000,00 price increase. Nice job.

great experience with Toyota in runnemede ! I worked with Bruno and Malcolm, they were quick and…read moremade the process simple. I was able to get a great deal on a used car I came to look at specifically. I would recommended this dealership.

Absolutely the worst experience! I called 24 in advance set…read moreup an appointment to see a specific truck was told the had it . Drove over 3 hours the next day to see it. Only to get the run around they couldn't find the truck walked two lots looking. When they located it they said it was in getting brakes and rotors. The truck doesn't even have rotors ! I drove and and saw the truck in the lot not in the shop but in a spot that we already looked for it at . Total liars untrustworthy people. The manager never apologized for wasting 8 hours of my day . DO NOT BUY FROM THIS PLACE!

So I am disabled and thought I could trust theses guys never again they took my money for a car…read morethat doesn't run so now I have no money and no car what am I supposed to do

Be careful with these crooks. They hid the extra portion of the down payment at the bottom of the…read morebuyers order. They are holding my registration and tags hostage until I come up with the extra down payment even though I gave them $2500.