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    Blackhawk Ace Hardware

    3.6 (66 reviews)
    ModerateHardware Stores
    Closed 8:00 am - 6:00 pm
    Updated 3 months ago

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    Screenshot provided to customer to share with Ace Hardware associate to assure correct product is purchased.

    Sent client to Ace Hardware to buy shutoff valve with screenshot of valve needed (from Alamo Ace website) Sales associate states that they do not have matching part (website shows five in stock) and proceeds to hand client an incorrect shutoff valve to purchase. Now I have to return to Ace only to find five of the correct parts (with matching part numbers) on shelf. As I look around store I see employees leaning on counters chatting it up. No less than five sales reps standing around doing nothing. Beyond frustrating!

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    7 years ago

    Business owner information

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    Keith G.

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    9 years ago

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    8 years ago

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    7 years ago

    Best customer service in Danville. Also we change car remote battery's and we will help you with whatever you need.

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    9 years ago

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    12 years ago

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    Page 2 of 2

    Ask the Community - Blackhawk Ace Hardware

    Review Highlights - Blackhawk Ace Hardware

    Just like the ad says, "Ace is the place with the helpful hardware, in this case, woman"!

    Mentioned in 2 reviews

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    The Home Depot

    The Home Depot

    2.6
    (410 reviews)
    3.8 mi
    $$

    Tried to find Corporate Email to recognize an employee, but no luck so I will post here hoping…read moresomeone at Corp sees this. I went to find a gasket for my new gas water heater for the inlet/outlet copper hoses that are sweated in place (not want to do that again). The copper hoses are fine, the washers after 15 years are worn and need replacing. I looked all over the store but could not find any these specific heat resistant gaskets for those tubes/pipes . Pete (District Manager no less) was there looking like a regular employee and asked me if I needed help as most of the Home Depot staff do with me. Pete was able to get the two (heat resistant) washers for me (since there are no replacement parts gaskets for this copper tubing to be found) in a matter of minutes. What a life saver Pete was and it was not until later did I find out he was the District Manager, just figured he was a regular Home Depot staff. It was not until I said I wanted to get him recognized for quickly finding a solution to my problem that he introduced himself with title. I was impressed and tremendously delighted at his kind, customer focused, efficient problem solving skills. On a previous visit the other day, two staff employees were unable to solve my gasket issue maybe because they do not have the authority to do what Pete did for me. Either way, I sure hope this message makes it to Corporate so Pete can be recognized for his excellent customer facing skills and attention! Thanks Pete!

    Shout-out to these two amazing Home Depot employees who put out the fire! They acted quickly and…read morecalmly. Fire was out before the fire department came

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    The Home Depot
    The Home Depot
    GRILL OF MY DREAMS!

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    GRILL OF MY DREAMS!
    Blackhawk Plaza

    Blackhawk Plaza

    3.5
    (117 reviews)
    0.3 mi
    $$$

    Blackhawk is a community just east of Danville, and its famous for Blackhawk Plaza, which is a…read moremust-visit place in my opinion. Although Blackhawk Plaza is technically an outdoor luxury mall, I consider it more like an entertainment center that is designed to relax and de-stress. I've been coming here regularly after moving here some 7 years ago and as a new parent, looking forward to coming back. I never come here to shop, since the small boutique shops are not for me. Restaurants are okay for the most part, but you're paying more for the location. The entertainment options are great: 1. Blackhawk Auto Museum is a must for car lovers, but they also have a special China exhibit and regular natural history in their main museum. 2. Ducks everywhere! You can destress while watching them swim and dive in the giant pond, and even feed them from food from Draegers. Lots of outdoor art too dedicated to ducks and geese. 3. Century Blackhawk, at least pre COVID, is an older but great theater where all seats are luxury recliners. 4. Gigantic parking lot. 5. Plenty of indoor and outdoor seating, with Creamistry for hot days and Starbucks for any days. For casual eats, I like Beep's Burgers. 6. A playground for kids and grassy areas. 7. A Crunch! gym and a new martial arts studio coming soon. For COVID times, they offer outdoor Zumba on Sundays. 8. These used to have outdoor concerts here Pre-Covid. Even though we're still facing the pandemic, Blackhawk Plaza still has its charms. Its sad to see so many businesses close, but the ducks are always there to cheer people up.

    What a shame that the owners of this beautiful location allowed it to get to the condition it is…read more Talk about great bones and such a missed opportunity to be a real amazing place to hang out. It's a ghost town and that's a shame.

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    Blackhawk plaza
    Blackhawk plaza
    Blackhawk Plaza
    Blackhawk plaza

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    Blackhawk plaza

    Blackhawk Ace Hardware - hardware - Updated June 2026

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