I wish I had never purchased my Jeep from Blackstar Offroad. Within just one year of ownership, I was hit with thousands of dollars in repairs that no buyer should reasonably expect so soon after purchasing a vehicle. Since buying the Jeep, I've had to replace the left and right cylinder head gasket, thermostat, water pump, water pump gasket, oil cooler assembly, spark plugs, and battery clamps. The vehicle developed persistent engine stalling issues, misfires, coolant loss, white exhaust smoke, and transmission-related problems. I was later informed of transmission fault code P0732, indicating potential transmission failure, and have also had to investigate replacing the crankshaft position sensor in an attempt to keep the vehicle running properly. I understand that used vehicles can require maintenance, but the extent and severity of these repairs after only one year have been extremely disappointing. I trusted Blackstar Offroad to sell a reliable vehicle, and instead I've spent a significant amount of time, stress, and money (thousands) dealing with major mechanical failures. I'm not writing this review out of spite. I'm sharing my experience in hopes that future customers can make a more informed decision than I did. Please do your homework, have any vehicle independently inspected before purchasing, and make sure you're prepared for the possibility of unexpected repair costs. Based on my experience, I would not purchase another vehicle from Blackstar Offroad. I was truly excited and worked hard to make the purchase but the financial stress and emotional burden of not having my vehicle while it was going through multiple shops to confirm and execute the repairs was definitely not worth it - I definitely learned my lesson not bringing a mechanic with me to inspect the vehicle before the purchase. 'Please inspect people, don't trust these dealers they won't tell you everything'. read more

Jeff was great!! We did all the paperwork in less than 30 minutes. My wife was able to get her keep just like she wanted it. Seats in the color she wanted, emblems the color she wanted and lifted perfectly to her likes. If you are looking for a place that has the jeep you always dreamed off this is the place. read more

Blackstar Offroad - Car - Auto Customization Near Me - Anaheim, California

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I consulted with a few different places and I am SO glad I went with Blackstar Offroad. Jeff was amazing, he was extremely helpful and thorough and made the process easy. I got a 3.5" lift on my 2018 Jeep wrangler and I absolutely LOVE IT. Highly recommend anyone looking to get a lift or any mod on their Jeep to go with Blackstar Offroad!! read more

Blackstar Offroad - 3.5" lift - Auto Customization Near Me - Anaheim, California

Absolutely a satisfying experience, Jeff explained the details about the vehicle I was interested in and he was spot on. I couldn't be more happier, drove 3.5 hours and it was well worth it. Highly recommend anyone see them if looking for honesty and a vehicle they can trust was built right. Ben G. read more

Real happy with my Gladiator Mojave... The owners answered all my questions and did some changes that I requested." Now that's good customer service". I recommend them 100%. read more

Blackstar Offroad - Auto Customization Near Me - Anaheim, California

Jeff went above and beyond to help me purchase my 2024 Jeep. His customer service skills was beyond my expectations. I recommend blackstar off-road to anyone looking to purchase a Jeep. read more

Went to Blackstar one random evening and fell in love with the atmosphere. Really recommend Mike & Hunter these dudes were so helpful! 10/10 read more

Blackstar Offroad - 2020 Jeep Gladiator. Blackstar Offroad 10/10 - Auto Customization Near Me - Anaheim, California

Working with Hunter Tejada and Blackstar Offroad was an outstanding experience. Easy going, customer friendly and provided all the information we needed upfront. So much easier to work with than your typical car dealer. Oh, and the Jeep we purchased was a truly added bonus. Highly recommended visiting the shop as well as working with Hunter. You won't be disappointed. read more

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SPECTACULAR CUSTOMER SERVICE! I drove 90 min to come check out this awesome custom build dealership and it did not disappoint! Since I don't live in the area I didn't reach Blackstar until 45 minutes before they closed. Most places try to close up around this time and shoo customers away but Hunter greeted us with open arms. He was kind, patient and very knowledgeable. He allowed us to take our time, answered all of our questions and wasn't pushy at all! I would highly recommend this family owned business, they are very honest and welcoming. read more

Blackstar Offroad - One of the Jeeps in the Blackstar Offroad warehouse - Auto Customization Near Me - Anaheim, California

I bought my 2020 Jeep Wrangler (stock) MDW 2020 and by mid-June, the boys over at Blackstar Offroad had my sweet girl tricked out and outfitted for some serious dirt & sand adventures. My hubby researched and spoke with the owner, Tim, about ideas for upgrades and working in a budget. Tim and team made my Malibu Barbie dreams come true!! 35" tires and Black Rhino wheels, 2.5 lift with the side rail I wanted and Ho-Damn, she I got even "purdier" than she was before! Thank you so much for the work on my Jeep. The craftsmanship and professionalism can't be matched. read more

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My parents recently sold me their 2004 Jeep Wrangler. They kept it mostly stock, only adding modifications for RVing. I knew the first thing I wanted to do was make it look like a Jeep. I hit the forums and found that I could add 31' inch tires without a lift. Then I searched local areas that performed mods. Blackstar Offroad's name stuck out to me as I had driven past it before. Their gorgeous Jeeps in front of their business had drawn in my attention. I read a bunch of reviews, along with the responses from the owner and decided I would go in to ask questions. However, I failed to read that they only work on JK and JL Wranglers. I went in and was enamoured with all the amazing Jeeps they had for sale. I was greeted by an employee who informed me that they no longer work on TJ's. As I was getting ready to walk out, Tim walked out of an office and asked me what type of mods I needed. I explained that I only wants bigger tires with wheels. He quickly said they could do it. He followed me out to my Jeep and we shared stories. He told me he just bought one for his daughter and was fixing it up for her. He gave me a ton of advice and listened to what I wanted. He gave a recommendation to do a small lift due to potential rubbing and being unleveled. He obviously knows more than me so I agreed and was excited for the project. He emailed me the same day with links to different options. By the following day, we were a go and the parts were on order. Less than a week later, he email me that the parts were in and that they had availability. My Jeep came out exactly how I wanted it to. Tim's expertize along with his kindness made this experience so easy and positive! Unfortunately, Tim was not there when I picked it up. However, I had the pleasure of meeting Hunter, who was also very nice. Anyway, my point is - bring you Jeep here. Or buy a Jeep here! They will treat you well. Thank you so much Tim! read more

Blackstar Offroad - 17 years old & looks amazing after Blackstar Offroad's help! - Auto Customization Near Me - Anaheim, California

Now this is how you supposed to run a dealership. HONEST, HELPFUL , KNOWLEDGEABLE and do everything they can to make sure you leave knowing you came to the right place. Mike helped us out get into this amazing custom Jeep wrangler with no hassles. He made the whole process smooth and transparent. Their inventory is amazing to say the least and I guarantee you if you are looking for a Wrangler or Gladiator there is no better place out there. read more

Blackstar Offroad - 22' Wrangler Jeep 392 - Auto Customization Near Me - Anaheim, California

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FANTASTIC PLACE TO DEAL WITH!! I contacted Mike about a Jeep Wrangler they had and he was more than helpful throughout the entire deal. Changed the wheels without charging me and changed out the top for what it costed them. Who does this?? Made the purchase process extremely easy and no hassles. Mike was great to deal with! When I arrived to take delivery the staff there was friendly and courteous and Mike had my paperwork ready to go. Was out the door in under 45 minutes. Too bad that I live in the SF Bay area or I'd be going to them for all of my modification needs but if I am ever in the market for another modified Jeep that has been done right I'll definitely go there. Also any of my friends looking for a Jeep I'll send them there as they are well worth making a trip to them. Thanks again for a great purchase process, I won't forget it!! read more

Great service and assistance from Hunter. He let me customize my Gladiator to what I wanted. Extended shipment and delivery window for the Rockslide Engineering steps but Hunter kept me updated regularly...even when I bugged him when he was off. Then they had my Jeep shipped to me in North County San Diego so I wouldn't have to go back to Anaheim. Thank you Hunter and Blackstar Offroad! The work done looks great! read more

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No pressure, friendly, great selection, and some awesome builds! Wife and I were considering picking up a jeep and were looking for a specific color and trim. Blackstar Offroad had the only few I could find. Reached out and Hunter gave me a call back. They were very accommodating to our busy schedule and when we showed up with little time they let us see/drive what we like and head out. No pressure, no frustrating sales antics. Just friendly face answering any questions. Looks like they provide vehicle sales along with anything you'd need throughout the ownership to build up and modify as needed. Neat place. If in the market for a Jeep, seems like the place to go. read more

Blackstar Offroad - Auto Customization Near Me - Anaheim, California

What an amazing experience with Blackstar Offroad!!! I had been looking for a place to get my jeep lifted, tires, as well as a few repairs and I couldn't be happier to have found these guys. Hands down one of the best experiences I've had when it comes to car modifications and repairs, not to mention their customer service seriously deserves 10 stars! They really go above and beyond. Especially coming in as a female with limited knowledge about some of the builds. George (who's supppper awesome- fingers crossed you get the chance to hang and chat with him) walked me through everything, with some great recommendations. He kept everything within my budget and guided me in the right direction based on things I love to do. I've finally got the jeep I've been wanting for ages!! Special thanks to Jeff who was always super friendly on the phone, easy to chat with and provided some great tips. He was always quick to follow up and reply via email, provided an initial ballpark quote and was just on it!! He's the reason I chose to drive into the shop and check it out in the first place. Definitely visit their new shop and show room over in Anaheim and hopefully you'll have the opportunity to appreciate everything they have to offer. Thank you guys for everything!!! Love my jeep! And posted some fun pics of our first road trip :) read more

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If you are considering modifying your Jeep, look no further than Blackstar Offroad!! For the past 6 months I have been considering lifting and adding accessories to our sons Jeep, and we finally made the decision to do so, and so happy that we did, he absolutely loves it!! The entire team at Blackstar is incredible to work with, especially Tim, who walked us thru the process, showing us the best solutions for what we were looking for and at a very reasonable price. Their customer service and attention to detail is second to none, you definitely will not be sorry that you had Blackstar make your modifications!! read more

Blackstar Offroad - Auto Customization Near Me - Anaheim, California

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Got my 2024 4xE lifted by Blackstar Off-road on November of 2023 (I received my jeep early before 2024). I am super happy with the result. They have a lot of jeeps in stock so you can see exactly how yours will turn out if you get the work done by them or you can buy one from them as well. It's been a few months and jeeps been holding pretty well. I will go back once I need more work done or would go back with other jeeps if I need to. read more

I purchased my 2015 Jeep Wrangler Sport back in August 2017 (not from here) and this is the first place I brought it to after reading reviews on Yelp. The owner is great at communicating, and responded to my inquiries/questions very promptly via Yelp. After much conversation, I was convinced to get the 2.5" Rubicon Express Lift, Pro Comp 7069 Rims, and Radar Renegade R7 Tires (35/12.5/R17). Everything was done in literally less than a week. What's even better is that since I didn't have room to take my OEM rims/tires home with me, he had one of the employees deliver them to me.. how convenient! Their prices are pretty competitive and their quality of service is excellent, and I would definitely stick to this place as my primary Jeep mechanic. Other than service/installation/repairs, they also sell already modified jeeps. All of them built with quality parts, no shortcuts taken. read more

BlackStar is First Class all the way. From customer service, to being responsive, Knowledgeable, quality of the Build, etc. Hunter and Mike are both top notch. These guys make the purchasing process super easy. You know what you are getting and there are no hidden markups or fees. I will definitely be buying my next Jeep from these guys. I cannot say enough great things about BlackStar and how great it was doing business with them. read more

Bought my first almost new car last week from George. He was honest and helpful. I didn't feel pressured and he made sure I got what I wanted. Friendly, family owned and operated business. I highly recommend using Blackstar Off-road for your Jeep purchases and upgrades. Went back to get my car washed and filled with gas after my purchase because we didn't have time for them to do it the day I bought it. They did a great job and Jeff was super friendly and knowledgeable. Thanks again guys! read more

Blackstar Offroad - Auto Customization Near Me - Anaheim, California

Had a problem with one of my Shocks called spoke to Tim, and in no time took care of the problem, and the repair shop no BS had me in and out in no time, top notch . read more

Blackstar Offroad - Auto Customization Near Me - Anaheim, California

Mike and George both worked together to find our perfect Jeep . No pressure sales , awesome selection and support after the purchase . I highly recommend them for your lifted Jeep experience ! read more

Blackstar Offroad - Eco diesel in bikini Pearl ! - Auto Customization Near Me - Anaheim, California

I can not speak highly enough of the team at Blackstar! I called this past Tuesday and spoke to Tim about working on my wife's new wrangler. I was able to send her into their shop Wednesday to look at the builds they have done, they helped her in and out of tons of Jeep's so she could feel comfortable about all the choices she was making on her build, after they walked her all around the shop she picked her lift kit, shocks, wheels, tires and side steps. I was able to bring her Jeep in there Thursday and we got it back Friday! That level of customer service and efficiency has made me a customer for life! I am so blown away especially during these covid times they were so beyond accommodating and the price was great! My wife has been romping around all weekend in her bad bitch mommy wrangler and says it is her favorite car she has ever had! I can't thank Tim and his crew enough! read more

Blackstar Offroad - Finished Jeep from Blackstar Offroad - Auto Customization Near Me - Anaheim, California

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These guys create some of the best Jeeps I've ever seen. I worked with George on purchasing a lifted Wrangler unlimited. The price and service was fantastic. I will be coming back to them for a couple other modifications but all in all great shop. Car buying process was fast and easy. Service guys take real pride in their work and it shows. If you're looking for a moded Jeep come here, there's no other shop around like it. It's a bit of a drive from where I live but so worth it!!! Few more pics from the following year after purchase. Blackstar installed the Smittybuilt rear fenders... read more

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Be very careful when you by the jeep from this dealer they financing is rip off this dealer make all kind of lie to you when they offer financing The financing company they use is call mechanics Bank.Please be very careful. read more

Bought my first Jeep from Mike.Smooth transaction. Hassle free and gave me a fair value for my trade. Loving my ride and getting compliments daily. I've bought a few cars in my lifetime and this transaction was so easy. I would recommend them to anyone looking for quality aftermarket loaded Jeep's. They definitely know what they are doing. read more

I wanted to post a review especially about Blackstar Off-road , I have been looking for the right place to purchase a jeep for a long time and also have it built out with my vision. I literally had just had it with the dealerships , not only for the ridiculous mark ups but the customer service has become less then zero stars. Even if they had the exact one I wanted , because how I felt there and the lack of truly giving a shit, excuse my language. But I won't purchase from them. I remember when your salesman when buying a car ended up becoming a friend because it's a relationship you build , not a one off very expensive purchase and feeling like instead of the customer your an annoyance to them having to get there ass off there chairs and maybe show you something . But I always regroup and pray about it and low and hold Blackstar appeared . I called and the nicest guy answered named Hunter. Within the first few minutes, I felt cared about as a potential customer but also not pressured at all. I didn't really know what to expect just seeing the outside of the shop . It takes a lot to impress me or shock me, but when Hunter walked me in and I looked to my left was the most Beautiful, Bad Ass selection of Jeeps I had ever seen. It was the Barrett Jackson of Jeeps. Guys your shop is Amazing, but more importantly Hunter was the best part. He was so knowledgeable and helpful and even helped me decide which model was best for me. So I want to thank you for taking the time Hunter and Blackstar, I Sure hope you realize you have an employee that does your shop justice and I left with a plan and hopefully will be able to drive away with it soon. God Speed read more

What a postive experience with Black star offroad. I came to browse and was shocked by their large inventory. I was almost overwhelmed with all the options. So happy I was able to find the one. Hunter made it a very postive experience. He's very knowledgeable and is happy to help. I never felt like I was being rushed. I would definitely recommend this place ! read more

Blackstar Offroad - Auto Customization Near Me - Anaheim, California

Just bought my first Jeep! Thank you to Tim and Mike! They made my dream Jeep come true :) I highly recommend this place to anyone who is looking to buy or modify a Jeep. These guys can do ANYTHING!!! I couldn't be any happier with how my custom built Jeep turned out. Taking this bad boy camping now! read more

Blackstar Offroad - Custom built Jeep, Roof Rack and Roof Top Tent: All from Blackstar Offroad! - Auto Customization Near Me - Anaheim, California

I purchased my first Jeep about 2 months ago from BlackStar. I am so freaking happy with it!!! I loved it the moment I saw it and even more after I drove it. I waited a bit to post a review so that the "honeymoon" period wear off but it just hasn't. Hunter was my sales guy but didn't really sell me anything. Instead he provided amazing customer service and answered my hundreds of questions. Will totally come back for future mods!!!! read more

Blackstar Offroad - Auto Customization Near Me - Anaheim, California

Wow.... I still can't believe, I'm the owner of the Badass Jeep I purchased from Blackstar off-road. I looked them up because my buddy recommended them. A Big Shout Out to George and Jeff, they were easy going, had sound advice and answers to all my questions. The whole purchase process was pretty painless. While I was waiting another customer told me how he had been coming there for years because they are so reliable. And to top it off they also do Service and lifts. If you are looking for a Badass Jeep, make Blackstar your first stop. read more

Blackstar Offroad - My Badass Jeep - Auto Customization Near Me - Anaheim, California

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Came here from San diego based on their awesome selection and amazing reviews. Bought a Jeep moab. Hunter and Mike spent much time answering questions and helped me sell/trade my VW to not let me miss the rare opportunity of a Moab for sale. Tim, the owner, very nice guy and was helpful by phone. My wife Nd I are very satisfied and highly recommend this establishment to anyone interested in a Jeep that has been methodically gone through and made to look and perform the way a jeep should! Thank you guys! 5 stars all the way!! Pete I. San diego read more

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After many months of searching for the right vehicle for my 16 year old son, I circled back to my original find at Blackstar. I was greeted by George and sealed the deal within an hour. My son was so stoked when he got his surprise. Thanks George! We will be back soon to add a few things :) read more

Blackstar Offroad - Happy 16th birthday son - Auto Customization Near Me - Anaheim, California

Nice guys but the work execution was sloppy and not up to par. Was hoping to support a local business over 4WheelParts but it ended up being substantially more effort. Rubicon Express lift shocks were installed in an extremely visually displeasing way. Functionally fine, aesthetically far from it. Also when getting my vehicle aligned after a part install, the number sheet was way off and the breather hose wasn't even re-connected. I went to another local shop and got everything fixed instead of coming back because I had a long drive the next day and the vehicle was far from fine. Like I said, nice team but the attention to detail on my vehicle was really missing. They will of course offer to fix the issues but how many times do I need to leave my vehicle in your lot for 24 hours? Not to mention picking it up to find more problems? Photos included. read more

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Just bought my first ever jeep frm blackstar offroad and oh man what a ggreat place. They have every jeep you could want ready built, mild build or some stock for the enthusiast who likes to project build. Hunter was a Great sales rep and took care of us start to finish. We left in the jeep of our drreams. We were issued a valet key and not and actual key but they took care of that too!!! Tim who i think is the owner jumped in and took care of my key problem for me right away. I would definitly recomend this speciality dealer to anyone who just wants to drive off the lot and onto a trail. The jeeps are also priceed very fairly considering all the NEW parts they install. Your not riding on someones elese' parts they have used and abused. Thanks again guys!!! read more

Blackstar Offroad - 2017 jku recon edition with blackstars upgrades - Auto Customization Near Me - Anaheim, California

So after a few days of searching and reading every yelp review I could find, I finally decided on taking my Jeep Blackstar to install a lift on my Jeep. Tim and Joe we're extremely knowledgeable and patient. I'm a newbie when it comes to Jeeps and not once did I feel like I was being talked down to. They gave me lots of options(I'm picky) and we finally settled on something that would work great for my needs. I could not be more happy with the results. My car was in/out in less than a day, and their overnight drop off made it extremely convenient. I'm a very happy customer and will be bringing my Jeep back for any future upgrades or service! Shoutout to Tim for making me feel at ease and hooking me up with a great kit and install. read more

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reasonable price and awsome job! Tim,Jeff and Joe very helpful ! 100% recommend to you and my friends I've done with them lift kit and rims and tire, and other installs for heavy duty rock crawling they are awsome. Thank you for being near my house BlackStar offroad! my Jeep is working in now for additional install :) read more

Blackstar Offroad - first time after installed lift and others - Auto Customization Near Me - Anaheim, California

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After many recommendations from others, I agree if you want a Jeep Wrangler this is the Only place to go!! Drove out from the Desert to get my 2006 Wrangler here! Loved the no pressure, low key atmosphere and the selection is amazing! Thanks Jeff for being patient with me! read more

Blackstar Offroad - My new to me 2006 Wrangler Golden Eagle! - Auto Customization Near Me - Anaheim, California

Man I loved my experience with Blackstar and George was awesome! He was super friendly and the beautiful jeeps in their showroom left me speechless, I'm glad I found this place and I'm super happy with my new baby! Thank you guys. read more

Blackstar Offroad - Auto Customization Near Me - Anaheim, California