Thank to Cherry For getting Me all straight for My Big…read moreNFL Draft Weekend trip to the Burgh coming up on 5/22/26. Even though this was something unrelated to cars. She still got me all squared away & took care of very quickly, She was very friendly & positive vibe. Even the crew there was very friendly and the atmosphere had positive vibes. I will definitely go back if I need anything Car related..... thank You & the O'Reilly Crew

Excellent from the gentlemen who works here. The store is clean and shelves are fully stocked. The…read morestaff is very helpful and kind. I will be back to his location from now on.

Terrible customer service!!! Drop vehicle off at 4pm for oil change & tire rotation and break…read morecheck. We were told that the vehicles will be done in a few hours before closing time of 7pm. Received repair phone call at 5:20 informing us that some repairs was ergent and needed approval which we did and informed us it will be done today and will receive a phone to come pick up when ready & completed. We initiated a phone call to store at 6:59 to check the status and person who answered (Brian) was incompetent of the vehicle and information about the business let along what his manager name is , when we ask to speak to a manger he said he didn't know who that was ! Crazy how a million company has no chain of command. Never returning to pep boys !!!!!

Wasted my day and my money -- Unprofessional communication…read moreRating: or I am extremely disappointed with the service (or lack thereof) I received here today. I dropped my vehicle off early in the morning for an alignment. The manager informed me that a shop vehicle was currently on the rack but that my car would be next. I never received a single update or phone call. After waiting four hours, I finally called them myself, only to be told they wouldn't be able to get to it at all today. Their "solution" was for me to leave my car overnight. As someone who isn't from this area, that isn't a simple request. I wasted money on Uber rides back and forth for absolutely nothing. If they knew the shop vehicle was going to take all day, they should have been professional enough to call me so I didn't waste my time and money. Total lack of communication and respect for the customer's schedule.

Yes I would recommend them. Good customer service. Lots of fun parts. And I can call and they will…read morelook up what I need ahead of me coming there to make sure it's in stock.

Clean & well organized store. Everyone has willingness to help you. They are answering all…read morequestions patiently. Overall good epic store to buy what you need. The price is reasonable but obviously online everything is cheaper so i prefer to shop in person so this is my store to go. There is plenty of parking lots outside...

Walked into this place because of a loose battery terminal and Eric helped me pick the right part…read moreto fit my car. This autozone has amazing customer service and care about their work! I've never seen this from other autozones before. This will be my home-based for tools and parts from now on.

I didn't catch the name of the person that helped me but he was so kind and knowledgeable. He…read morelistened to me (not the default for a woman in an auto store) and helped me find what I needed right away. Thanks for the new oil filter and drain plug gasket! I will always go to this autozone from now on.

I leave honest reviews, and this one needs to be said. I bought a blind spot mirror less than two…read moreweeks ago, showed the employee exactly what I wanted, and still ended up being sold the wrong product. It's completely unusable at night. I tried to return it with the mirror and the receipt. The only thing missing is the box. One employee told me to come back when the manager was there, and then the manager said they "can't take it back without the box." Two different answers, no real help. So now I'm out almost 20 bucks. Pretty disappointing and unprofessional, especially from a place I've spent plenty of money at.

I was quite surprised and confused reading one of the Yelp comments stating they came to this…read morelocation and the employees were so helpful in replacing the car battery because I had the opposite experience at the same location. I came in recently looking to buy a new battery and asked if they can replace the battery for me (says on the website that they do free installation with purchase- maybe I read wrong), female employee (wore thick glasses) looks at me strangely and says she doesn't know and asked her coworker if he can install the battery, the male gives a hesitant yes and then walks away. Minutes later the female tells me they can't do it and that I need to bring the car to a car shop to replace the battery because they need to reboot the car computer system. Huh?. . I miss the good ole days where the Autozone employees gladly offered to help and had better customer service. I'm old.

SUPER helpful and knowledgeable staff. My husband went to 3 different stores to get an alternator…read moreand batteries for his 2005 diesel truck. These guys were by far the most helpful and knew exactly what he needed. Chain stores locally quoted a day or 2 to get the parts- these guys had it in a few hours so we could get the truck back up and running! We will be back to purchase all of our car parts needed here!

I've purchased car parts a few times, especially car batteries which beats other places like…read moreAutozone, O'Reilys. Call in or walk in for prices. Good local option for auto parts.

The guy was very informative and helpful. I find service very reliable and I got to say it was nice…read moreto come and get intel on detailing. I bought an air freshener and my car has been smelling pretty good. I would know I buy some fish sauce that makes car smell funky and this helped neutralize the smell.

Great assortment of products and brands. They have it all from compounds, towels, polishers to…read morebrushes. Their staff is knowledgeable staff and they even offer classes! If you're still stuck using Chemical Guys or Adam's, it's time to step up your game and this place will help you. Highly recommend.

Parts I have purchased in the past have been good quality and fit my needs. Those were done in…read moreperson when I was in the store. Recently I have tried to call looking for parts. Good luck with that. Endless recordings and once the phone connects, it connects to another recording. What has happened to C.W. Moss? I am on to one of the many other suppliers that need my business. Change of owners often results in exactly this type of NO Customer Service.

When I'm in LA I always stop in at CW Moss to pick up extra parts for my car. It saves me a lot of…read moremoney on shipping. Friendly atmosphere with helpful workers. They have a warehouse full of parts and they even sell used parts. Lots of parking in their lot or on the street.

You can never go Wrong with the Truck shop. Great prices and…read moregreat staff. I would like to ask if they are going to SEMA in 2026 Las Vegas for sponsorship.

Been buying parts from these guys off and on over the years. The telephone customer service is…read moreabsolutely the worst. Hold time is always long. If you ask a question they have no idea. There is a tech dept. Which is closed on Monday. Called back on Tuesday and the one person In this department went home at 1.30. Called back on Wednesday and waited 20 plus minutes for a guy that was from my end not the sharpest. I go years without buying from them in frustration. I will say if you come in person you stand a better chance of talking to someone that has way better personal skills and understands customer service. Unfortunately I live 60 miles so in person is tough. Hopefully mangement reads these reviews. There is a reason they have a 2.4 star average.

Upon entering, Derek gave me a nice salutation, and showed me where the specific oil I requested…read morewas located. Happy to note that it was actually four dollars off. So I purchased two containers. I don't sound very automotive suave do I? Lol. The only thing that I thought was peculiar was the fact that there were no outside trash areas, and people are putting their trash on the window frame for the store. They are really trying to discourage any automotive repairs apparently, but people are leaving, food trash items, there.

They don't have a system that works. They send you down the street to a different location. I would…read morehighly recommend they close this store down. EDIT: Aaron and Lorenzo take care of their customers. Never let the lowest person on the totem pole affect your opinion of the Chief