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    Rebel Off Road

    4.6 (397 reviews)
    Closed 9:00 am - 5:00 pm

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    Response time

    50 minutes

    Response rate

    100%

    Services - Rebel Off Road

    Auto electronics installation

    Auto exhaust customization

    Auto exterior customization

    Rebel Off Road Photos

    Recommended Reviews - Rebel Off Road

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    Reviews With Photos

    Jeep
    Max A.

    I upgraded the gears on my 2025 Jeep Wrangler Rubicon X from 4.10 to 4.80. Great company, super friendly team. My manager was Sean -- he handled everything smoothly and professionally. The work was done clean, fast, and exactly as promised. Now I can fully enjoy my Jeep. Highly recommend.

    AR

    "READ THE 1-STAR REVIEWS FIRST - FATAL SAFETY FAILURE" I chose Rebel Off Road because I trusted their professional image and public reputation, but what I experienced was shocking, stressful, and completely unacceptable. Throughout this situation, I tried to remain professional and respectful and expressed my willingness to resolve everything amicably. Yet, after paying nearly $4,000 for a re-gear service, I discovered a massive gear oil leak covering my driveway the very next morning due to an improperly secured axle. This left my driveway stained and reeking of gear oil--with professional cleaning estimates ranging from $400 to $600--and I spent the entire weekend in anxiety, questioning whether my truck was even safe to drive, and eventually having to return it on Monday, which disrupted my business. During this process, I was communicating with my assigned service advisor, but responses were often delayed, unclear, or evasive; messages went unanswered, questions were redirected, and clear answers were difficult to obtain. When I brought the truck back, it was described as "just a loose axle" and claimed fixed, yet no documentation was provided proving that the differential or internal gears were inspected after I had driven it for an hour while leaking. Their claim that "there is no problem" or "everything is fine" is something no reasonable person could trust. With re-gear work, any mistake or improper setup often only becomes apparent after several thousand miles of driving. This is why a formal guarantee is not just a request, but a necessity. When I requested a formal written warranty, they only gave me a $0 invoice with no actual warranty terms or duration. For days, I calmly requested two very reasonable things: a formal written warranty and a fair resolution for the driveway damage. I never demanded compensation for emotional distress or lost business time; I simply asked for accountability. After experiencing this, I looked through other reviews and realized that my experience was not an isolated incident. I strongly urge everyone to READ THE 1-STAR REVIEWS FIRST before coming here. You will see a chilling and habitual pattern: dodging responsibility, being 'afraid of standing behind their work,' and sneakily adding extra charges--then claiming they are unavoidable. In fact, I later realized the overcharge I experienced was just a small fraction compared to what others have reported. You will also notice that the owner's responses to negative reviews are always the same--robotic, defensive, and dismissive. They publicly ask customers to 'contact us' to give the appearance of being helpful, but it is nothing more than a deceptive marketing tactic. If they truly intended to resolve these issues, my driveway wouldn't still be stained, and I wouldn't be left with a useless $0 invoice instead of a real warranty. The fact that these 1-star reviews remain unchanged proves that their 'invitation to talk' is a sham and nothing ever gets resolved. They have a template for excuses but no manual for accountability. I am sharing my experience and my filing with the Bureau of Automotive Repair (BAR) so that other victims know there is a formal way to seek accountability. After seeing so many similar complaints, I strongly encourage anyone who has had similar experiences with their safety, property damage, or deceptive billing to file a formal complaint with the BAR as well. As a business owner for over 20 years, I understand mistakes happen, but I cannot accept a refusal to take responsibility. I am now filing a formal complaint with the Bureau of Automotive Repair and initiating a credit card dispute. A strong online presence means nothing if a company fails to protect its customers' safety and property. [UPDATE: Response to the Owner's Reply] The owner's response below is exactly what I warned about: a robotic, defensive excuse that shifts the blame. They claim a 'failed C-clip' on an aftermarket part, but as any professional knows, this is a clear sign of improper installation, not a part failure. They also claim they 'verified' no internal damage, yet they provided zero technical proof or a detailed inspection report after I drove with no oil for an hour. Mentioning a '90-day warranty' now is laughable--if that were true, why did they refuse to provide a formal written warranty when I asked for it repeatedly for days? Their response is just another marketing tactic to look responsible in public while remaining unaccountable in private. My filing with the BAR and the credit card dispute will proceed as planned.

    My jeep gladiator
    Michael J.

    I have been back and forth with Ryan for a bout a week . I have a 2020 jeep gladiator . So I was trying to get my gears done . And Ryan he tells me oh it's $1400-$1500 just labor to do the gears . I paid $1200 for the gears . And I can't see how they sleep at night . I want them to earn my business but I'm not after what he told me . $1900 out the door with there gears and labor . So 1200 for gears plus $700 labor ? And they want 14-15 hundred just labor to replace the gears I bought from there website . He keeps saying promotion this and that that's total BS!! I understand there here to make money but not trying to rip people off .

    JL 4xe Rubicon Rear
    Jason C.

    Rebel Off Road is a solid outfit. Unlike other places, they specialize in Jeep modifications. Which means a wealth of experience outfitting rigs tailored to each client. I found them by taking advantage of Yelps "Request a Quote" feature. Sean was my service advisor and he made things happen to shorten my installation timeline by a week. He and I actually partnered on the build and he truly listened to my concerns and expectations. He didn't oversell me, but he also was firm about certain parts I could not skimp on to meet my vision. I have a daily driver and it was important to have an aggressive look, but a practical ride. Sean is very responsive, he will proactively return your calls, and give project updates. He also builds the hype with you. I was pumped to get my car after seeing the teaser pics. Jeep builds are not cheap, you get what you pay for. Sean will work with your budget. A few things I like, were little, but go along way. Rebel Off Road, does not discard any of your parts without asking first. They put their license plate frame on your car without asking. This shows pride in their work. Everyone is polite on the phone. They hooked me up with a tee shirt and suggested some beginner trails for me. They schedule a follow up after 1,000 miles driven to firm up your alignment. One service they should offer, live tutorials workshops on all the Jeep functions and options that come from the manufacturer and how they work with your new build. They have some expensive builds there, but they treated mine like it was the most important. I got my first wrangler built somewhere else, and I can clearly see the better quality on this one.

    Snapped bolt head with silicone on it

    I had my gearing changed here a while back and just got around to replacing the diff cover, so the first time the cover has been off since Rebel touched it. I come to find that one of the bolt holes was welded closed, and the snapped bolt head was siliconed in place to make it appear that the bolt was still in. Whether or not they were the ones who had originally snapped the bolt is beside the point, since they were the last ones who touched the diff and I was never informed of the issue. What was supposed to be a quick diff fluid and cover change turned into scrambling to get the weld drilled out and retap the hole so I was able to continue driving my jeep that I use daily to get to work and school. Being informed of the issue would have at least let me plan for the situation so mending it wouldn't have been as unexpected and costly.

    Half Height Rack

    Great shop & people. The half height bed rack for my gladiator works. When I had questions, they had solutions.

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    1 month ago

    Great customer service! Came in for a regear and it was done same day without an issue!

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    5 months ago

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    Bond G.

    We appreciate your business Rick, thank you for the kind words!

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    1 month ago

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    Bond G.

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    5 months ago

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    Bond G.

    Hey Max thanks for the kind remarks, we appreciate the business!!

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    2 months ago

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    2 months ago

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    7 months ago

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    Bond G.

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    2 months ago

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    6 months ago

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    Bond G.

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    11 months ago

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    Bond G.

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    2 years ago

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    Bond G.

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    1 year ago

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    Bond G.

    Thanks Rich!! we appreciate your business.

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    7 months ago

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    Bond G.

    Thank you for the kind words Christian, we appreciate your business!

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    1 year ago

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    Bond G.

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    5 months ago

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    9 months ago

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    2 years ago

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    Bond G.

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    1 year ago

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    Bond G.

    Thank you for the kind words Carol. we appreciate your business!

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    1 year ago

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    7 months ago

    Great help and excellent customer service, great work and great people, quick turnaround

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    1 year ago

    I have gone to a number of Rebel Off-road events. The Rebel crew knows how to put on a really fun family event.

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    Bond G.

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    7 months ago

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    Bond G.

    Thanks for the Business Stan!! we appreciate the kind words!

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    1 year ago

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    3 years ago

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    Bond G.

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    9 months ago

    This place is awesome they are very helpful and very good at their work. I highly recommend

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    1 year ago

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    3 years ago

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    Bond G.

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    9 months ago

    Great service and support!! I've had several items installed and they are professionals!!

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    Bond G.

    Thanks Kevin, we appreciate your support!!

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    1 year ago

    Best service-Very friendly people-Quality work-10/10 highly recommend" came from the bay to do my re-gear on my 2025 jeep gladiator rubicon.

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    Bond G.

    Thank you for your Business Bryan!!

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    1 year ago

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    2 years ago

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    1 year ago

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    Bond G.

    Jun, we appreciate the kind words and your business!!

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    3 years ago

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    Bond G.

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    1 year ago

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    Bond G.

    Thanks Daniel!! we appreciate your support!!

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    3 years ago

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    Bond G.

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    2 years ago

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    Bond G.

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    1 year ago

    This place is fantastic! Always friendly faces and good customer service. My jeep runs 10x better than it used to! Tom is the best!

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    Bond G.

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    3 years ago

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    2 years ago

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    1 year ago

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    Page 1 of 10

    Ask the Community - Rebel Off Road

    Looking for a quote to install an ARB Safari snorkel on my 2021 TRD Pro 4Runner?

    Hi Sue, are you able to provide us with your email, full name, and phone number in a private message too us

    Hi - do you guys do oil changes and tire rotations? I drive a 2009 Jeep JK that is lifted and has big tires.

    Yes, we do. Please give us a call to schedule yours.

    Hello I have been battling pretty severe death wobble on my 1998 Jeep Cherokee. This has been going on for a few months and I have poured most of my money trying to fix it. Is death wobble something you guys are familiar with and able to fix?

    Yes 100% they can. Experts at this - it's a combination of many potential problems they can isolate.

    I'm looking for a ~2" life for a diesel Gladiator? Has your shop done an install like this?

    Hi Lee, My name is Jacob and I am happy to help out with this. Yes we do have lifts for the Diesels. I reached out via email earlier this week. My email is… 

    Hi, Are you guys able to install rhino rack backbone system and mounts on a 2018 Jeep Wrangler UJL?

    Joven, Yes we can. If you have or use the satellite radio it will need a antenna relocation kit to keep the signal. Otherwise the roof rack disturbs the signal. We can… 

    How much to level out a 2017 silverado crew cab?

    Hello, My name is Jacob and I am happy to help out with this. Please give us a call at the number below or send usa message through the messaging portion of Yelp so we can… 

    Do you regear trucks if all the parts are provided? If so how much for just Labor for the install on my 2013 2WD tacoma?

    Hi Alex, My name is Jacob and I am happy to help out. We may be able to hep out with this. Give me a call at the number below and we can discuss details. I appreciate your… 

    How much for a 6 inch lift plus wheels and tires for a chevy 1500 2 wd and do you recommend pro comp?

    Please give us a call and we can discuss options!! Jacob Rowe… 

    View All 14 Questions

    Review Highlights - Rebel Off Road

    I usually deal with Taylor, and he displays outstanding customer service that is prompt and straightforward.

    Mentioned in 89 reviews

    Read more highlights

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (44 reviews)

    I am the manager for an auto repair shop in Lake Forest, and occasionally use this location…read more Particularly, I want to mention Kenia in the parts or wholesale counter. Working in automotive service for a long time now, you get to learn that knowing about cars is not exclusive to male or female these days, but for many working in the business, you often encounter that the employees are just working - they don't know anything or take an passion or interest in cars and how they work. So I have dealt with both males and females who just don't know anything, and it's rather disappointing. Everyday customer are relying on their expertise. Kennia is amazing. She is thorough, detailed, and goes out of her way to help and find other solutions, proactive, when me, a little shop - is in need of something. She is very knowledgeable. It doesn't take a lot for someone to take the extra step - and it shows. She doesn't have to, but she does anyway. Too many times, these days, we all become satisfied with doing the bare minimum, and don't think about the business or where our heart is it with doing the right thing and the best job we can. I pray she receives the recognition she deserves, because she makes it a pleasure to work with - you can trust what she does and recommends. Great job!

    Stopped in as I needed a few items to finish a project on my 4x4. I found the parts and checked out…read morewith Enrique. What a terrific person and excellent customer service. He actually has a personality and has a discussion while checking out. I compliment his excellent customer service skills and must note that it's people like Enrique who make the world a better place. Highly recommended

    Kragen Auto Parts

    Kragen Auto Parts

    (3 reviews)

    I never thought I would be reviewing an auto parts, but here I am doing exactly that. I was in the…read moreshopping center across the street from Kragen when my battery decided to take a crap, luckily there was a friendly older gentleman who saw my misery and jump started my car. I immediately drove across the street to have my battery checked...yep no good. I purchased my battery (reasonable price) and the young man helping me at Kragen asked if I needed help changing the batteries out...um ya, I didn't think they even did that for you. Things were starting to look up, I was so glad I didn't need to go any further to complete this task. Well turns out my car isn't that easy to pull the battery out of but he remained friendly and patient and helped me get the battery replaced. No kidding he spent about a good half hour on my car and honestly he really didn't have to so I was greatly appreciative of his efforts and made sure to tip him for his time.

    When it comes to car parts its hard to tell what's more important; selection or customer service…read more Ideally one would prefer to have both. With most of the smaller auto parts stores like this one you go there because it is the closest one to your place. I go to this Kragen because it is close. For the most basic needs you'll be ok. Outside of that you might have better luck winning the lottery than you would getting knowledgeable help. It's not even that the people that work there don't know anything about cars, its that they know just enough to look up a part and tell you the price. However I don't go in to places like this expecting a lot. This is more of a "you wont be surprised" review than anything else. My only beef with this place aside from being entirely underwhelming is that most of the staff can't seem to be bothered when you need help. Come in Lo-riding your expectations and possibly leave listening to "You cant always get what you want" by the Rolling Stones, because, really, you can't always get what you want but if you drive here sometime you might, get what you need.

    Rebel Off Road - autopartssupplies - Updated September 2026

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