We just had Richard come and repair our A/C unit. It started blowing warm air yesterday, and the…read moretemperature went from 70 to 83 this morning. Richard was very courteous and professional. He had the unit repaired in roughly thirty-minutes and explained to me the part that was faulty. He had a replacement part available on his truck. The repair was very affordable and roughly around $370.00 which included parts and labor. My wife and I were very happy with Richard and his company Heat Slayer, and would highly recommend him to anyone, in the West Valley for service and/or maintenance. Thanks Richard!

Company is unable to service clients. Repeated no show no call appointments missed. Contract…read morepayments still taken AFTER I canceled service contact due to no show no call no contact. AVOID the headaches.

Awesome company. They helped me when no one else could. My air conditioner blew up and they had…read moreone in stock and they replaced it for me and then let me make payments.

We came home from a trip only to find our AC was out and the house was well above 90 degrees. We…read moresought advice from friends at Church and they suggested Roger Cox AC and Heating. Roger himself came over to our house on Sunday morning and discovered the thermostat was no longer working. He wired a more modern self-learning thermostat to the house and the AC unit was back blowing cold air. I would not hesitate to refer you to Roger Cox for your AC and Heating needs. He did above and beyond in my book.

Ron Brock's Heating and Cooling, the installer on my new build from 2018 continues to be the…read moreabsolute best HVAC company I have ever experienced. They honored my Goodman warranty as did Daikin Comfort Technologies North America, Inc., and were more than reasonable with labor charges exceeding many of the competitors I researched. I had immediate service and replaced components within 72 hours total exceeding all my expectations. They even provided me with enough refrigerant until the major repair was completed. Integrity, reliability, reasonable pricing, quality and efficiency was clearly demonstrated. Cesar and Brian provided unparalleled service, support and did a perfect job! Jessica is amazing! She makes you feel like a valued customer above and beyond with every call or question. I'm thankful to all their staff who more than supported my HVAC needs in an exceptional and timely manner. I highly recommend Ron Brock's Heating and Cooling in collaboration with Goodman products and warranty, Kacie with Daikin Comfort Technologies North America, Inc. Cesar had referred me to the Service Manager with follow up questions. Jon was a delight to speak with and more than willingly answered all the questions I had in detail. Jon is the perfect example of what a true leader should be. Jon offered a follow up visit to ensure the repairs were done accurately with no more refrigerant leakage. Rhonda, the Tech Supervisor, came out right on schedule to inspect the work that was done was done properly, and to my satisfaction it was. Rhonda, who undoubtedly has a wealth of experience and knowledge, was a pleasure to speak with and fully answered all my questions in detail. She is absolutely wonderful and knows precisely what she is doing and fully explained everything in detail. I am so grateful for the above and beyond customer service I received that I again, wouldn't hesitate to continue to utilize and refer their services to anyone in need of HVAC services with integrity, transparency, accountability, efficiency, quality, dependability and reasonable pricing. Your team rocks! Exactly one week later after the follow up visit, my exterior evap coil experienced a full fledged leak. Ron Brock's after hours service, which is incredible, a little redundant, but serving a clearly defined purpose, scheduled a trip and diagnostic visit the following day. I discovered a hissing sound and excessive refrigerant leak on a section of my exterior coil. Brian, the service tech confirmed the progressive leak. All the refrigerant was lost. Brian and Christian were able to reduce the leak to a pin hole, but not enough to repair. Brian ordered the replacement part with no eta. Meanwhile, the temperature in my home elevated to 90°. I contacted Ron Brock's first thing in the morning and spoke with Jon and the office manager, Jackie, who were more than compassionate about my difficult situation, thanks to being so professionally and empathetically transferred by Markell. These extremely caring people organized a amazing, reliable and knowledgeable service tech, Eugene "Gino", to come out and provide the refrigerant to get me by in order for them to acquire the part that was available for pick up and be installed the following day. Christian and Mark did a wonderful job installing the exterior evap coil. I give these guys so much credit for working in this weather. They professionally answered my every question and concern. This was by far the best overall customer service experience I have ever encountered and under such dire circumstances. The Goodman parts warranty covers just parts. Everything else is on the homeowner and Ron Brock's was still incredibly more affordable than any of their competitors. Ron Brock's commitment to quality, care and pricing is undeniable. Ron Brock's offers unbiased and transparent recommendations and consistently worked in my family's best interest. I am eternally grateful to their dedicated staff and leadership. Thank you!

We had a leak in the ceiling of our studio. Rhonda came out and very professionally handled the…read moreproblem. She took the time to explain what was happening and helped us get our system in much better shape. I highly recommend this organization. Thank you Rhonda! Your help is greatly appreciated.

This is not our first experience with Arizona TradeMasters (ATM). We have always been treated…read morepolitely and with respect. It has been a week now since the new AC was installed on my house here in Peoria. We started experiencing a small leak in our old system about a month ago. ATM sent out Marko, and he did a great job fixing the leak. He was here for a couple of hours in a tight space doing the repairs. He was able to get our old unit up and producing cool air. But a few weeks passed and a second leak occurred in our AC. Mike came out and explained to us that the leak was repairable, but the parts for the repair would be a few days longer than we were willing to wait. Dealing with this old unit has been frustrating the past few years and we figured this would be the best time to replace the unit. The financing was very simple and easy to do, we got our approval within minutes. Once the approval was done it was time to talk numbers, and that wasn't that bad. Leonard work with us to get the right finance plan that fit our budget. It took a few days of dealing with a hot house (approx 95-100 degrees inside), but it was great to see Brian and Brady arrive to install the new unit. Once they started, it took a couple of hours to get the old unit off and the new unit turned on for use. After the system was tuned on, it took a few hours to cool the whole house to a reasonable temp. We've been running the new AC at a comfortable temp since it was installed. From the person who answered the phone the first time to the moment ATM finished installing our unit, it was very pleasant and professional. I will continue to recommend ATM when asked for an AC company.

fast, polite response to my a/c needs. ATM was recommended by my regular guy who happened to be out…read moreof town when i needed my a/c fixed.

​Brock is awesome! He strikes the perfect balance--friendly and personable, but still completely…read moreprofessional. He arrived right within the expected time window and apologized for coming toward the end of it, which was very considerate. We even got to chat about animals, and he made friends with one of our cats, who took an instant liking to him! ​We bought our unit from Clear Air and have continued to purchase their extended warranty for several years. We were especially grateful for them last month when our AC went out over a summer weekend while we were out of the country. My elderly mother was staying at our house to pet-sit and was understandably worried, but Clear Air responded in just a couple of hours. It turned out to just be a thermostat issue, but their rapid response in the heat of the summer gave my mom total peace of mind. Highly recommend!

I am writing to express my extreme dissatisfaction with the service call today. My air conditioner…read moreis less than three years old, yet after waiting for an hour in a heated home, your technician informed me that the labor cost for the repair would exceed $4,000. I find it unacceptable that a relatively new unit would require such expensive repairs. Is this the expected performance and service lifespan for your air conditioning systems? I would appreciate a clarification regarding these costs and the condition of my unit.

I've had them work on my HVAC twice now. The first time my drip pan had rusted out and needed…read morereplacing. He put in a new plastic pan, new supports, and added some gradient to it so it drains faster. Did a great job, and didn't try to sell me on anything else. The second time was a renter who called complaining the unit was noisy and making a banging sound. This is an older AC unit, but it's a Trane and it's solid. I am pretty sure most HVAC outfits would have tried to tell me that it was just worn out and needed to be replaced. Rob went and looked at it, and the outside condenser was full of dog hair. His diagnoses was that it was making the unit run hotter than normal and raising the internal pressure at the compressor, resulting in the banging sound when it shut down. He cleaned it thoroughly, tested it, sent me pics, and his bill was super reasonable. He's been trustworthy, fast, and done great work.

I called West Valley Repair Service about a year ago. They came right away which was great because…read moremy fridge stopped working and I was worried I would lose all my food. They were able to do the repair the same day and it was a reasonable price. BUT I give them 5 stars BECAUSE I just had another problem with it again for a different issue and he gave me a reason why he thought it was not working and to check myself. I did and it did seem to be the problem but I had a question so I call again and he explained again and help me out. I was able to fix and not expend one dime and do it the same day (again no food going bad). He seems like a no-nonsense person and would not call him chatty at all but definitely friendly and happy to help. I don't know if that is what bothers others but I think they will do a great job if you know what you need.

Our a/c went out on a day when it was 105 degrees and Willemin A/C saved the day! The technician,…read moreAngel, is Amazing! He's knowledgeable, efficient and had us back up and running at about an hour. Angel was polite, professional and fast! Thank you Willemin A/C and a big thank you to Angel! - The Beerlings

I had to have a whole new AC unit replaced. Doug Willemin Heating and Cooling was professional and…read moreresponsive from start to finish. Matt and Noah showed up bright and early and were so friendly and knowledgeable. Highly recommend this company!

Kyle and his crew did an amazing job installing our new AC unit. And we didn't even have to buy it…read morefrom them first. Not many companies are willing too install an AC unit you bought on your own. But with Kyle it was a non issue. He and his crew are professional, friendly, courteous and extremely efficien. And for what he charged us for the entire job was well below our expectations to where we feel like we owe him more(hope he doesn't see this) Highly recommend you give Lee Collins a call first

This review is factual and reflect what happened. Last July…read moreI left a 5 stars review after Lee Collin installed a new blower motor. However, I realized that manual FAN ON did not work, neither the fan delay was not working. I contacted Lee Collin to verified installation of the blower motor. They send another technician. The senior one. This technician diagnosed that a fan relay was not working and possibly a timer delay relay could also be faulty. I received an estimate for this new repair for $270. I had no reason not to trust them so I changed both relay, although after replacing both relay the system did not work. I was surprised so I requested further investigation with another outside technician and it was revealed that relay were not at fault but that the first installer had not positon the white wire from the blower motor to the proper prong on the contactor, after moving the white wire to the opposite side of the contactor the fan system started to operate normally. I am a bit disappointed that 2 technician of Lee Collin could not find and rectified the problem. I understand that error do occurred but when you are paying per hour labor and expensive parts it is not want customers want. Respectfully.