This was one of the best service calls I have ever had. Elias came out and got our heater working in short order. Very professional. I would highly recommend Blaine Heating and Air Conditioning. read more

I scheduled an appointment on Friday for a technician to arrive on Monday between 10:00 a.m. and 12:00 p.m. I received text confirmations on both Friday and Sunday confirming that same 10:00 a.m.-12:00 p.m. appointment window. Unfortunately, no technician arrived by noon. When I called after 12:00 p.m. to ask about the delay, the representative insisted my appointment was scheduled for 12:00-2:00 p.m., even after I explained that all of my confirmation messages clearly stated 10:00 a.m.-12:00 p.m. What was most disappointing wasn't just the scheduling issue--it was the complete lack of empathy or accountability. My mom had been hospitalized over the weekend, and we were already dealing with limited childcare and a stressful situation at home. There was no apology for the confusion or the inconvenience, only repeated insistence that the technician would arrive during the "scheduled" time slot. No technician came by 2pm so I called at 2:01pm about the STILL missing technician (while in distress at the hospital) and was told they would arrive in less than 5min. The technician finally arrived at 2:16PM!!! Mistakes and delays happen, but a sincere apology and a little understanding go a long way. Unfortunately, that level of customer service was missing from this experience. read more

Amazing service and very professional. Travis explained every step to me and he fixed our problem. We're enjoying nice cool air thanks to this company and their awesome employee . Travis you're the man! read more

Elias was very professional and through. Five star. Very nice person and I would use him again, when needed.

Elias from Blaine Heating & Air Conditioning is fantastic! He has been servicing, replacing, and maintaining our central heating and air conditioning units for years. We look forward to appointments with him every year. He is honest and knows his craft. read more

I gave this company multiple chances, and each time the experience became more unprofessional and dismissive. * Parts were ordered and then there was complete silence--no return calls or emails despite repeated follow-ups. * When I finally called, I was told they "don't email or call back" due to lack of resources, even though multiple staff consistently answered the phone. * A part that they ordered arrived and sat in their store for over a week before installation was scheduled. * On the day of service, the technician spent over an hour in my attic on personal phone calls, then came down and said the part was wrong. * When I contacted the office to report this, the owner told me, verbatim, "we don't need your business." During this call, the owner was already speaking harshly. I asked whether I was allowed to use strong language ("bad word") toward an employee--I DID NOT use any. The owner immediately responded aggressively instead of de-escalating the situation. What made this especially concerning was the gender and cultural bias displayed by the owner. As an Indian woman, I felt spoken to in a dismissive, aggressive, and oppressive manner--behavior I strongly believe would not have occurred had I been a man. The interaction reflected gender bias and disrespect, not professionalism. I was left in the middle with unresolved issues, wasted time, and no accountability. I do not recommend this company, especially to women or anyone who expects respectful communication and basic professionalism read more

A Blaines technician came out and fixed my air conditioner that another company had sabotaged. They sent out a technician the day after I called. They charged a fair price. read more

we requested C service. Elias was very informative and professional. He was personable and very trustworthy. We have been very happy with the service he gave us. read more

HVAC system heating and cooling repaired and maintenance. Elias professional and courteous and thorough. He was very sweet to us.

I was having a problem with my gas heater insert in my home. I called and made appointment with Blaine. They were on time with their appointment schedule. Their tech named Travis worked on my gas heater insert. Extremely knowledgable. He found and fixed the problem with ease! My wife and I would like to say thank you Travis! Your yhe read more

They came out quickly, and got my AC running again. Elias was absolutely awesome and professional and went above and beyond. I am so thankful for them. read more

3 years ago Blaine (then Aire Serv) replaced my A/C compressor, and repaired the failing ductwork in the house at a very good price. Previously, the house could not maintain enough cooling during hot summer days, and the old compressor was never off during the hot summer days. For the last 2 years, the A/C worked flawlessly even on teh hottest days here in Merced. Today, I had the furnace and compressor serviced. This was done very professionally Elias who has over 20 years experience with HVAC. I highly recommend this company and employees for anything HVAC related. read more

We were in mid-escrow when the repairs needed to be done. Our Tech, Elias went above and beyond. He kept me in the loop with the progression of the repairs and delivered an amazing job. He was responsive and cooperative when I needed something done quickly and within budget for my client. The entire team at Blaine is just amazing! read more

Blaine Heating & Air Conditioning is awesome. Our A/C unit went out Saturday night and Sunday Elias came out and fixed it up quickly and we had our cool air again. Elias was great to come out on the holiday weekend and help us out. read more

Good company. Travis was great. I am very pleased. Good price. Very accommodating. Will come again

I had Blaine Heating & Air come out to my ranch to install a new AC heating unit in 2019. Mr. Blaine himself came out and gave the quote. My AC unit quit yesterday, As of today it's a week out to get somebody out to fix it. You decide if that's good service? Don't work with this company. read more

So happy with the service I received today I called because I didn't have hot water they arrived shortly afterwards and installed a brand new water heater The service was excellent and I'm very grateful for the courteous men working at my home. read more

Last year I contacted Blaine to repair my HVAC system which was not cooling. They sent me a guy named Jesus, who, while diagnosing the issue, the first thing he did was drain all of my refrigerant from the unit that had just been topped off by another technician who was unable to find the issue. kind of sketchy huh? He said he would send me an estimate on the repair, couldn't give me a verbal, not even our in the sky, right there on the spot no matter how much I nudged. He sent me an email that said to click on the links to see the different estimates. He had three different links... Clicking on the links All I found were progressively more expensive brand new units, ($5,500, $6,500, and $7,500), my unit is only 10 years old and I expect many more years out of it, I had made sure to buy a bigger unit than I needed. I bought the Trane XL series central air conditioning unit. I didn't want or need another HVAC system. The and only way I could contact him was through email, and he would send me the same email repeatedly. His phone when I called would tell me that he had changed his number and did not leave a forwarding number, and his messages also would not go through for text. After about a month of getting this runaround, I called the company and I told the secretary what was going on and that I had lost all trust in this man and felt that I was being scammed, especially after he drained my refrigerant from my unit, I told her I wanted somebody else to send me an estimate anyway it could be done, and every way it could be done. I wanted an estimate through a phone call, a text message, or an email by some other tech, and I wanted one also snail mail as insurance. I told her I wanted no further contact with Jesus. I also advised her that the issue of not being able to get the links to open up to an actual estimate and not new units was not my issue as I had spent five years at AT&T mobility, and I've been on computers and the Internet since 1985, I know what I'm doing. This issue is not my problem. Not being able to get through to him through text message or phone call may have been the different technologies as I believe he had an android phone and I have an iPhone and they don't always communicate well... So the next day I get a phone call from Jesus! I did not pick up because I had made it clear to this woman that I did not want to hear from him. So I'm going into my third year of no cooling after record-breaking heat waves, this is very difficult for a 68 year old woman! It took me all these months, thinking, long and hard about whether or not I should put this on Yelp, and I came to the conclusion that, yes, I should to help other people out there, who are getting scammed by people who are trying to get the most money out of them without doing what they were asked to do in the first place... He also charged me $120 to come out and drain my unit of refrigerant! So these are the people that installed my unit in the first place, these were the people that came at one other time to fix it, and I had all kinds of trust in them, but their workforce seems to no longer be reliable, or honest. I do not recommend this company whatsoever. They don't listen to you, from the secretary to the servicemen they send out, and they take your money just to come out and make the problem worse so if you're a 68 year old woman, living alone, steer clear away from Blaine, I'll never called them again. And I really truly hope that this financially impacts Jesus so maybe he won't keep trying this crap on old people. read more

I work for a large Property Management company here in Merced, and I have worked with this company for many years. They are quick to respond, detailed, and knowledgeable. Thank you, Robert & Elias for always going above and beyond to provide EXCELLENT customer service. You are appreciated! read more

I paid these folks $500 to clean 5 out ducts, and one in duct. They spent all of 35 minutes, and there is no difference. For $500, one would think they'd take the time to be thorough, but these guys seemed to be in a hurry to go home. I do not recommend Blaine Inc. read more

I really appreciated what Blaine has done. They came out quickly and their technician had the patience and kindness to walk me through why the A/C unit stopped working. A job well done! read more

In November 2021, Blaine Inc. Heating & Air Conditioning AC1 was contracted to install a new air conditioner unit, new vents, new ducts after a fire had destroyed all of these parts. I asked that an extra duct be put into one of the rooms and I was told that this was not a problem. They installed everything but the vents because they were on backorder and had FORGOT to put in the extra duct and vent into the bedroom. Months later, they came out to adjust the vents and was supposed to install the extra duct and vent in the bedroom and they failed to do so, AGAIN. They came out almost 5 months later to finally install the vents that they had been waiting for and install the vent and duct but when the technicians were done, they had absolutely NO IDEA that they were supposed to install the duct and vent. They spoke with Mrs. Blaine on the phone and she apologized. She said they would adjust the airflow to accommodate the extra room and they would adjust the bill. This airflow out of just one duct in this bedroom is insufficient to what I was wanting and other rooms are suffering because of the dispersment of air. Overall, the project was not constructed according to the original agreement. I paid $19,000 which I believed was more than fair after not receiving a final bill from the owner and a month later I was sent a bill for $1005 more. When the manager, Charmaine, called to collect, I told her that I was not satisfied and she ignored me. I said, fine, I'll pay $50 a month but I am not happy. She told me that they could not accept that amount and I had to pay $100/mo. and she would send me the contract to sign. I did not sign the contract and then they sent me and my husband to a collections agency. I have reluctantly paid the balance of $1005. I did not get what I paid for and what I would like is for them to come out and do what was contracted since I have paid the bill in full or a refund of $1005. They are a company without integrity. read more

I thought they had done an awful job at first, but they found the missing pieces of the puzzle and they really did a good job after we got back from being evacuated by the Oak Fire this summer and we don't have to suffer through the heat anymore. read more

Our first summer in our new house, and the AC was not working properly. Had used Blaine for an AC job at our previous house, so called them again. They were able to diagnose the issue and replaced our ducts. They did a great job, fixed any little issue that came up very quickly, and the workers were very respectful. We have a newborn baby, and they were very considerate. Absolutely would recommend. read more