We had them come to clean our air vents. Unfortunately, there was a brand new piece of furniture…read moreinjured, that could not be repaired. After finding this out, the company agreed to replace the item at their cost. This even further increased the confidence we already had, as long time customers. This type of consistency is so very important in the big picture. We will continue to be faithful customers.

Brian came out yesterday to complete our annual system check. He was knowledgeable, courteous,…read moreprofessional and thorough. I couldn't have asked for better service. After the service, I received a follow-up call from Thorsen's to check on the quality of the service. Very impressive! Over the years, I have had excellent service from Thorsen's and highly recommend them.

Jesus & Edelmira were very nice and explained every part of the process to me clearly…read more Communication was clear and results satisfactory! I shopped around and for the level of professionalism their service was a great value.

From the owner: Looking for a trusted provider of air duct and dryer vent cleaning services? Look no further than…read moreour family-owned, locally operated business. We prioritize integrity, customer service, and the quality of our work above all else. Rest assured that we're fully licensed and insured to provide air duct and dryer vent cleaning services to customers in the Bay Area and Valley. With our expertise and attention to detail, we'll thoroughly clean your air ducts and dryer vents to improve your indoor air quality and reduce the risk of fire hazards. Trust us to provide the highest level of service and care for your home or business.

This review is way overdue…read more I never even got the chance to experience this company's actual services because the interaction ended at the very first phone call. The individual who answered the phone was rude, dismissive, and showed no interest in helping or earning my business. Simple questions were met with an unhelpful tone, and it felt like my call was an inconvenience rather than a potential customer inquiry. First impressions matter, especially in a service-based business. If this is how potential customers are treated before any work is even scheduled, it raises serious concerns about how clients are handled overall. Based on this experience alone, I chose to take my business elsewhere.

Very disappointed in their services, not only have their prices gone up recently but they didn't do…read morea good job fixing my unit either, it's still not cooling, never going to them again, they don't seem to care about customer's best interest at all. A lot of businesses start losing customers because once they get to the top, their quality of work decreases and all they care about is money! Never again with robic.

Our go to vent dryer cleaning and maintenance. Very fast and reliable service. I contacted them and…read morecame the same day. They offer more services, too. Very recommended!

None of the technicians were wearing foot coverings or company uniforms, despite your response…read moreclaiming otherwise. The photos clearly show this. Also, the issue was never that the bed was "blocking access." There was more than enough room to either move the bed properly, ask if a ladder was available, or simply arrive with the correct equipment in the first place. Using a customer's bed as a tool was completely inappropriate and unprofessional. As for the restroom situation, there is proof of your technician entering and exiting the restroom, and immediately afterward urine was left on the toilet seat and bathroom floor. That mess was not there beforehand. Calling it an "allegation" instead of addressing the concern respectfully is disappointing. I shared my honest experience as a customer. Professionalism is not just about completing a job it's also about respecting someone's home, cleanliness, and basic courtesy while inside it.

Very fair prices! I had an excellent experience with Chris from the Little Guy's HVAC. We had an…read moreHVAC flow / temperature issue and wanted our system checked out. He look thoroughly the unit and provide a clear diagnosis. He was very patient and explained everything thoroughly. Won't hesitate to reach out again if we have any other HVAC issues in the future.

I needed a new HVAC unit and Little Guy's had the best price. I've used them before so trusted…read moretheir service. Chris installed on schedule and it was all a very smooth process. Call them if you need a quote.

They came and inspected using a camera and determined we did not need a new HVAC system in contrary…read moreto a few recommendations. He recommended a good cleaning and sterilizing and after that; all was well. They changed the filter and checked the air flow and even cleaned the air ducts in the dryer. I appreciated their honesty and will use their services moving forward.

Excellent service! Shawn is always knowledgeable, proficient, and professional! Definitely would…read morerecommend!

I reached out Home safe and was scheduled promptly for Clothes Dryer vent cleaning…read more Technician Lisandro was courteous and detailed oriented. He performed a good air duct cleaning. Price quoted was final price for job, no nickel and diming. Overall professional and efficient experience. Will use again in the future.

This business was responsive from the very 1st phone call thru the completion of service…read more I loved the before and after photo's as well as the advice about the recommended service based on my current usage. Jorge and Lisandro are TOP NOTCH in my book! Alos the value was great. I shopped not just on business reputation but value and Homesafe had the BEST value

Wally Falkes (Rick & Jesse) and their crew are one of the best we've ever worked with. Incredible…read morecustomer service, attentive and professional technicians, and a work ethic that truly goes above and beyond. Special recognition to Francisco -- he is a real asset to your company! ~Lisa/Merced

So, I wanted to give a huge shoutout to Moses from your team! He worked with me (as a caregiver to…read morethe homeowner) and absolutely did amazing! - Customer Service was beyond amazing. Moses was attentive, professional, and made the whole process super smooth. - Work Ethic was impressive and that doesn't even cover it. He went above and beyond! Just wanted to spotlight Moses - he's a total asset to your company! Would consider this company for my own homeowner needs as well!