I went to blaze pizza today with verification code and debit charge in hand expecting to pick up my meal. I have a limited amount of lunch time hence ordering 30 minutes before which to my surprise the order had not been fulfilled. But this is not the reason for the bad review. Mistakes happen and that's fine. The reason for the review is due to unwarranted hostility and combativeness. I worked in customer service and understand issues occur but the last thing I desire is having my day ruined by a disgruntled employee. This experience made me not want to come back to blaze for a while. read more

I really love Blazes pizza. Unfortunately, there seems to be a big disconnect if you want to have your pizza delivered. We ordered a delivery via the app, and after an hour, still no pizza. No way to reach anyone in the restaurant to find out what happened; so I went to see for myself. They told me, "We don't deliver the pizza, you have to order it through 'Door Dash'". Well, the Blaze app CHARGED ME A $5.00 Delivery fee-but they don't set up the delivery?!? Unfortunately, I couldn't understand what they were trying convey due to language barrier. I had to insist on new pizzas and they made them. Even the sign in this store does not clearly say anything about ordering delivery through door dash. I wonder how many times they have gotten away with this? Then OVER TWO HOURS LATER, Door Dash calls and says that they received confirmation that I picked up the pizza myself...WTF, so much for technology. I'm also sorry I couldn't understand the explanation the Blaze employee was trying to give me. read more

Blaze Pizza - The advertising in the store ..it LOOKS like you can order through the app..what am I missing? The two hour wait time?! - Pizza Near Me - Lompoc, California

Delicious customizable pizza for less than $10! My favorite is red sauce, mozzarella, salami, sausage, onions, kalamata olives, and mushrooms. Friendly staff. Very clean. We'll definitely be returning. read more

Blaze Pizza - Pizza Near Me - Lompoc, California

Horrible online service and local customer service when calling afterwards. Staff was disinterested at helping and when I asked to speak to a manager the staff "yelled" back to another staff and then just made the same statement. Did not even pass the phone off. Seemed bothered by the call. They billed me and then provided no food. When I have had it in the past good food, but that is only part of the process. Done with them. read more

Ordered 2 medium pizzas, both arrived cold, and they forgot the side of ranch, and the sausage pizza had 9 dime-sized pieces. Waste of money. Never again!! read more

Blaze Pizza - Pizza - Pizza Near Me - Lompoc, California

I ordered from the app. When I arrived 20 min later they still hadn't started my pizza. I had to wait an additional 20min. I verified what the toppings were and they said yeah yeah they got it. 15 min later my pizza was ready and I left because I was in a hurry. When I got to my destination and opened it up there were three toppings missing. Talk about disappointment. I was too far away to take it back. Needless to say I will not use the Mobil order again. I have been there before and the pizza was great although it's like pulling teeth to get them to put enough cheese on it. They will but it takes a lot if asking. Here is a pic of today's pizza so you can see what I mean. read more

Blaze Pizza - Pizza Near Me - Lompoc, California

Been here about 4 times now. AND EVERY TIME the workers seem like we are bothering them. Work super slow and very inconsistent. Not bad food, but service is lacking. read more

I love Blaze Pizza! We are new in town and decided to make this our first meal since arriving. It wasn't bad, but it wasn't as good as it should be either. The vibe was pretty sad as well. Liven up people. You live in perfect weather year round! There are worse places to be in the world. read more

Blaze pizza was pretty good we have had it before in NY and we like it. The crust was a little overdone but otherwise good. we got garlic and pesto and red onion and it was VERY smelly in the best way!! Blaze never misses. read more

Aleaha at the Blaze in Lompoc is so amazing, she always has a smile on her face and makes my experience so wonderful. Every time I go I hope to see her there. Lights up the room with her energy. Also by far my favorite pizza place read more

Worst tasting pizza I've ever had , felt like flimsy melted plastic and I imagine didn't taste much better , store bought microwaveable pizza is a delicacy compared to what's served here read more

to behonest, the pizza to small not big enough for me or my brother IT IS NOT EVEN PIZZA ITS A SNAcE!!

Blaze is always great, but today was even better. Cyndie, one of the workers, was amazing! She was extremely professional and hard-working. She seemed to be doing the job of 2 to 3 people. Her customer service and attention to details were both excellent. She was hustling to get everyone's orders done correctly and quickly. Every company should have an employee running the show like Cyndie! read more

Great management here! I had ordered the margarita style pizza on cauliflower crust and it came out so bad :( the crust was so cold and soggy couldn't even eat it pat a few bites. BUT I went back in to ask if it was possible to have them remake it, the manager himself (Abdul I believe) came out and took care of remaking it for me. Very thoughtful and greatly appreciated! Awesome management service! read more

Love the options and have had nothing but good customer service. Staff is friendly and store is kept clean.

A real winner. Staff here are super awesome, and they took the time to make sure my pizza was just right, asking if I wanted extra toppings, etc. The pizza is top notch, with a crisp thin crust and quality ingredients. Local beers on tap! I'll be back, this is a great place to have in Lompoc! read more

Blaze Pizza - Pizza Near Me - Lompoc, California

The staff were fantastic and incredibly personable! Absolutely recommend coming in and visiting the folks working Friday nights.

Good pizza but not great pizza. Honestly like dominos better. The pizza is a perfect size though.

With our friend nagging us to try the new place in lompoc for a few days we decided to give it a try to keep him quiet. It was pretty darn good. Great atmosphere, good beer, and of course amazing pizza. I had the BBQ Chicken and a brownie (because calories consumed on weekends don't count,right?) and they were amazing. Denise, Kim and Juan were the bomb!! Thanks guys for a great first experience!! read more

The service was fast and helpful! The pizza was so good that my youngest ate four pieces and wanted more! We were very happy with the cleanliness of the restaurant as well! read more

I am seriously impressed from the first time we tried this place (the first time they opened). Our original order was like cardboard crust and the toppings? what toppings - didn't see much of anything. Today - 10/15/2020) crust is great, toppings were great - only thing I would take a star away is the freaking parking lot - not at ALL easy in and/or out even IF we could eat inside, read more

This blaze location is horrible! Went into this location today, and ordered two personal 11in blaze pizzas. The workers didn't have any masks, and were very rude. My boyfriend and I continuously said thank you, yet we're ignored each time. It was a bother to the worker every time we asked for a different topping. They are essential workers and should be taking their job more serious during this pandemic. read more

I have tried 4 times to order on line for my free pizza with the coupon I got in the mail and have yet been able to enter the code for the free pizza!!! When I phoned I couldn't even talk to a person!!!! So frustrated with this place!!!!!!!!! read more

Came in to grab some lunch and was greeted by Ruby. Very nice service fast and clean space as well!

Wow! I am impressed with this location and the friendly staff. I love Blaze and being able to customize my own pizza. Thank you to the young man with a pony tail for assisting my family and I. He provided us with exceptional service and a great laugh. Oh and he's handsome as well. We will definitely be back. read more

The Blaze was really prepared for the crowd. Awesome staff. They were welcoming, quick, and efficient. The service was excellent and the staff seems pretty well trained. The pizza was cooked perfectly and the line was moving quick like it was intended. Great experience, give them a try! read more

Great Place to get a quick pizza made exactly the way you want it. Staff is very friendly and welcoming when you come into the door and The price is right don't break the bank read more

The pizza was burnt. The worker Jacob was rude. They charged me, then said they charged me wrong. Refunded me and changed me a bunch more then told me I was getting something for free but I definitely didn't. read more

Every time I come around 10 or 10:30 (they close at 11 on Fridays) the employees seem very irritated and unfriendly. They also make it a point to complain out loud about having people come in 30 minutes before closing. If you're so miserable about your job then maybe you shouldn't work in customer service. read more

Bad time management, highly inefficient employees. We waited 40 minutes while only 10 people in front of us. Basically you can go to the beach, catch a fish, clean it and grill it while you are waiting! read more

Poor experience tonight, salad was wilted and did not look fresh. Manager was less than helpful, she could of cared less. Skimpy on toppings! Not sure if I will be coming back read more

I would give them a 5 Star, but I felt the girl at the register was rude. I went to pay with my check card and couldn't find my ID. I told her I forgot and do I have another method of payment??? Of course not. All she had to say was we ID if it is over a certain amount. Since I didn't have my ID on me at least tell me next please have your ID. As I proceeded to pick up my pizza she served me. I was waiting for my three pizzas and she made a remark like why are you waiting for the third pizza, you're gonna carry three. I bet I can. If she wasn't such a smart ass. She basically made me do two separate transactions. Really stupid! I may not go back. That other workers were excellent though. read more

Everyone was really friendly! Emily was the first one in line to help me out and was very friendly !!! Thank you for the great pizza and service read more

Okay, I love Blaze Pizza but this particular location has an issue that I see over and over and today was just very disgusting. Every time I go to this location there is a girl that's just hanging out. I'm not sure if she's an employee or just a friend of the employees. I will just talk about what I saw tonight. She was (and is always) seated at the tall tables in front of the sodas and spread out on this table was a Panda Express cup, a big Gulp cup, Mc Donald's coffee cup, a Jack n the Box food box and a food wrapper of some other sort. Over and over again she was going over to and at times partially behind the counter talking to the employees that were doing their job. Then I saw one of the female employees come and get a cell phone off the table and take it back to her workstation with her this employee was not wearing gloves as she handled the phone and the food. While she had the phone I watched the girl at the table picking her nose multiple times and then go back to the counter and get said cell phone back and make a call. This was extremely disgusting and unsanitary. read more

I'd like to thank the Lompoc for letting Ruby help out at the Santa Maria location. She was very inviting and gave amazing service. She's definitely an essential asset and deserves all the blaze pins! read more

Super slow service & the girl who served us was quite rude. Definitely won't be back to this location, the one in Santa Maria is much better. read more

Always have a positive experience at the Lompoc Blaze. The staff always greet you, are very friendly and helpful. Quick service, clean restaurant. Cyndy is a very hard and friendly worker that goes over and above for her customers. read more

The food was alright, about same as usual, this post is on customer service. Very very poor. First an last time I will walk into our blaze pizza. The 3 people in front of me,including myself was getting handed the wrong pizzas. There was this young man working an in the middle of gathering my order he he just walked away an someone else took over, I get it may have been your "break" all, that's all you had to say.. rude. This lady in front of me walked out with 3 pizza that were meant for "In store" FOR SOMEONE ELSE. Keep in mind the place was not busy. Mayb 6 tables had 2 ppl who were already eating. The people ahead of my ordered no more the 3 pizza each. It's not hard these things are numbered..... sad. read more

Just ate there today. The pizza making is cute, you get to pick your sauce, cheese and toppings as you move down an assembly line. I just wish that they told me if I get two cheeses, one is considered an extra topping. read more

I ordered two pizzas on line. Information said the pizza would be ready in 18-23 minutes. It took us about 20 minutes to arrive. I went up to the register and waited for a moment, but no one acknowledged me. I then thought that I had to go through the line (which took some time) to pick up my pizza. When I received my pizza I mentioned that the salad was warm and the employee said to me that the pizza had been sitting there for awhile (as if I was late picking it up-not very friendly). After bringing the pizza home we found that the pizza dough was tough and tasted like cardboard. It appeared to me that the employees were more interested in "getting people through the line" than making sure that they greeted their customer and made sure that the customer had a great Friday night pizza. The establishment was clean, the line to make a pizza well organized, and the salads very good. Maybe another chance as the first pizza we purchased there some time ago was actually quite good. read more