McGuire plumbing is top notch. I have had them come out to my home on several occasions and…read moreespecially during some plumbing emergencies on the weekends..they get there fast. They are courteous and professional. Their work is top notch. Their pricing and labor charges cant' be beat. Thank you McGuire's. Gary M. House Roanoke Virginia

I had a second-floor leak that was affecting a first floor ceiling. I called snd 24 hours later two…read moreplumbers were on site and diagnosed and fixed the problem within 20 minutes. Friendly, polite, and not looking to do any extra work, and took the path of least resistance- not cutting through the ceiling, but finding the source and fixing it. You need an honest team? Call McGuire!

We"ve been long time customers (over 37 years) and have stuck with Davis because they have provided…read morequality service and been highly professional, until recently. Lately though we have been increasingly disappointed. In an apparent search for effeciency, customer service is slipping. Case in point, their new automated service notification system that supposedly provides you information on when to expect a technician to arrive. We have a service contract and a tech was supposed to come out to inspect the system to make sure all was working well. First, sometime today is not helpful. We have busy lives and other companies at least give you a reasonable window. Second, when we were finally provided an arrival time (between 12:30 and 1:30) and confirmed it, we waited for over 2 hours after that and never got an update or saw a technician. Texts to the automated system generated a form response that the tech was delayed...obvious and not helpful...maybe provide a revised ETA? Third, we finally called the office and canceled the appointment (it was about 4) and said we'd call back to reschedule. No apologies for the inconvenience...nothing. I am hesitant to reschedule and risk a replay of a wasted day due to questionable customer service. Last winter we had techs come out under the service contract to do the annual check up of the heating system. When we asked the technicians to show us the proper way to drain the boiler, they didn't know. Go back to a people run and focused approach. That was why we stuck with Davis so long in the first place.

The outdoor unit on my heat pump stopped running in the ice storm. When Davis technician came out…read morehe said two motherboards and a starter were bad. He also said one of the compressors sounded like it might be going. We decided I needed a new system. The quote he gave me for a 4 ton heat pump was over $21,000!!! I called a second company and told them of the issues. The second technician wanted to diagnose my current system before quoting a price on a new one. He got the system running with NO NEW PARTS. The cost of the visit was $109.00. I would never recommend Davis to anyone.

I was suddenly without water. Keith was at my house soon after I called. He diagnosed my problem…read more It was after 5 in the evening. He had a crew at my house the next morning. They had to replace my well pump. Everything was completed in short order. Great service.

I have used Cardinal Mechanical Services a number of times including replacing an old hot water…read moreheater and some well work. In every case they have responded promptly (that, in and of itself is unique) and their work is excellent. Most recently the water heater they installed started leaking after about 5 years. It was leaking internally and through no fault of the installation. I contacted Cardinal to ask about the warranty and was told it was still in effect. According to the manufacturer the warranty only covered the cost of replacing a faulty heater. After the new one was installed Keith told me that there was no labor cost as well and that a new water heater should not have had any problems this early on. That was completely unexpected. They are truly a rarity in today's world.

I needed a new "in the wall" air conditioner. To my dismay I found out you can still buy them at…read moreLowe's and Home Depot but they no longer install them. Im a very satisfied customer of Terrell E. Mosley so I gave them a call. They did a fantastic job with the install. Not only does it work well but it looks very neat and designer picture perfect.

Terrell Moseley has been our HVAC service provider for at least thirty years. They have always…read morebeen professional, prompt, and courteous. They recommended my current heating system, which has preformed exceptionally well. It has been a worthy investment in my home.

Couldn't recommend them more. Don't even think about going to the bigger companies - these guys are…read moresalt of the earth people who will be completely honest with you to try to repair instead of replace. They fixed our unit within hours of us calling for what another company said would have to be an entirely new unit. They charge a fraction of what you'll pay elsewhere.

Asked to come repair "frame" holding furnace/AC filter. I said no rush. He stopped by the next…read moreday to check it out. Found that there was an existing filter holder and old nasty filter in gas furnace. Showed me how to replace , told me the best quality filter to get , contacted his supplier and reserved the correct filter in my name. Told us how to take care of this lifetime filter. We are newcomers to Roanoke and we had been referred by our realtor. He did not charge us for the visit. We had a nice chat and he gave us the name of his favorite Mexican restaurant which we tried same day and it was really good. Family owned company and he arrived with son, the 3rd generation. This company is the way a service business should be. Building a relationship with personal attention, fairness and not just charging those needing service as much as possible. We have found our heating and air service company forever.

I ordered fireplace doors, the inside sales team was great, although the installer representative…read morefrom their company did a poor job installing the doors. We went to open the doors and the entire doors and frame fell forward, my son grabbed the unit. The brackets inside were not attached properly, one is basically upside down, very poorly installed considering we paid the installation fees.

We are in the process of building a home and ran into an issue with a gas log unit we purchased @…read moreDixie products ( Too many btu's for the area). I contacted Kevin @ Dixie Products and explained the situation as we were well beyond the 30 day return period. We received exceptional customer service and were able to exchange for another product that would meet our needs. I highly recommend Dixie Products. We have purchased numerous gas logs from them over the past several years and have always received quality products and quality customer service!

Excellent service. I like the philosophy of repair first then replace…read more Had 2 shower leaks. Both were fixed within 45 minutes. Very reasonable price.

If I could give 6 stars I would. I called them yesterday at about 10 am because of standing water…read morein my laundry room from a clogged floor drain. They had a plumber by the name of Cory at my home in less than 4 hours. Cory stayed until nearly 7 pm digging in my backyard to find the other end of this clogged and broken drain. He was kind, courteous, professional, and in good spirits throughout the entire process. He then came back the next day to finish the final hour or so of work. I cannot say enough good things about the promptness, communication, or quality of the work performed. Cory deserves a raise! Thank you very much!

July 23, 2025 Service Call:…read more I would like to thank Dylan and Ashton for a great service call. They unplugged our bathtub drain, secured the bathtub faucet, secured a loose drainpipe under the kitchen sink and repaired a loose outside faucet to the house. They were very professional, knowledgeable and efficient. The work took about an hour to complete. Didn't drag it out.

I should have read the reviews before I agreed to have one of their plumbers come for a leaking…read morebathtub. Got to thinking about their $108 charge to come out + $195/hour for labor (ouch-really?) + 3% credit card fee, + materials, and must be paid immediately; so I called within 15 minutes to cancel. They are still charging for the guy to come out because he had already left the office and "started on the road to my house," according to owner, Stacie. They are offering a discounted house call: $98. Partly my fault, I admit. But I'm just letting you all know out there in plumber-seeking land before you commit. They may be perfectly knowledgeable about their work, I just object to the high cost. I'm sure there are other qualified plumbers who "won't take you to the bank!"