The plumber was excellent and thought outside the box to solve the issues I was having. I need some more work done and will be calling Kevin at Blue Frost to take care of it. read more

Great professional service.. Explained every step of the service.. I joined their service club and got savings right out of the gate.. Office staff very friendly as well and accommodating.. Glad I have Blue Frost handling my AC/Heat service & parts needs.. read more

No other HVAC company can compete with the quality of their products or service- the best around for residential or

What a great experience from the moment we booked, the coordination of the estimate with clear understanding of what we were getting into and then the execution of the project was an outstanding experience and a well executed job! read more

We built our home 40 years ago and during this time we have had four companies and several different technicians service our furnaces and air conditioning units. Blue Frost is top notch for quality and dependability. Their guy Casey is great. read more

My furnace was making a high [itched whistling noise that got louder as the day went on. Felt silly having to call for service but it was driving us crazy. Matt B assed the situation and found a way to resolve the problem! So grateful ! read more

Gildardo from Blue Frost was out for my yearly AC inspection. A calm and soft-spoken person arrived with identification and introduced himself before entering my home. He completed his inspection and cleaning of my AC unit promptly. I did go out to ask Gil about the covering over some "wires" that had begun to fray. I asked him if he could replace the covering, and he said he would. However, when I went outside after Gil left, the exposed area was taped closed rather than the entire covering being replaced. I wish he had mentioned why the covering was not replaced. Not a big deal, I guess, since partial taping did the job. I rely on Blue Frost's technicians knowing how to do their job correctly. I do appreciate receiving update notifications regarding the dispatch, anticipated arrival time, and picture of the service technician. Thanks, Gil, for your attention to cleaning/inspecting my AC unit this season. read more

Blue Frost Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - West Chicago, Illinois

Gill handled our spring/summer a/c tune up and service today. Personable young man I would recommend without hesitation to others. Knows how complicated systems with multiple zones, thermostats, compressors and air handlers should work. Helped me to understand how to best take advantage of what is in our home to be efficient and comfortable. Thanks Blue Frost, your people are exceptional! read more

Great company. Called this afternoon about an HVAC issue and they came out within a couple of hours. Jonathan did a great job. All work done at a good price. Our air conditioning unit is 21 years old so getting it working so quickly is great. Thanks Jonathan read more

Blue Frost always gives us excellent service. They installed our furnace and air conditioner several years ago for a reasonable price. Highly recommend for HVAC services. read more

Had a appt assigned later. Requested an earlier date and did so 30 days prior to assigned date. Day of servicing from early in morning until 30 minutes of arrival communicated to me arrival. Serviceman was precise to activity he was doing. He then informed me of results read more

Every tech that came explained everything. So on top of the job! Thank you. Have always been pleased over many years! read more

All I can say is don't trust Blue Frost with your money or business. I have been a Blue Frost customer for several years. They bought the company that installed my furnace and serviced my equipment a couple of times. However today now that I am having an outage they claim that I am not in their service area. They also tell me that since they purchased the company that installed my furnace that it is no longer under warranty. If you want service from a company you can trust I don't think that is Blue Frost Heating and Cooling. read more

I've used Blue Frost Heating & Cooling in the past. I always feel as though I have been treated fairly and with professionalism. The techs explained everything very well, and they show up when they say they will. I have had both a new furnace and a new AC unit installed in my home by Blue Frost Heating & Cooling and I always feel as though I get a great value for my hard earned money. Jason, Raul, and the Blue Frost team have exceeded my expectations again. read more

Tony B was a great technician, very thorough, explained everything with pictures. He is very professional and you can tell he cares about his clients and providing excellent service. Blue Frost is a great company, keeps you informed of who your technician will be, with a photo and when to expect them. read more

Gerardo Salina's did an excellent job on the furnace maintenance. Explained that We will probably need a new motor but no pressure to purchase as with other repair men. read more

Great service from the Blue Frost Techs twice, my a/c back in the summer and HVAC today. Very professional including the gals in scheduling . Thanks again Blue Frost and won't hesitate to mention your company to anyone in need... read more

Blue Frost is ripping off senior citizens with scare tactics. My wife and I are retired. After an annual inspection the technician recommended a new system. Because they are always in our 60 unit building , we have always trusted them to give us a free proposal. The technician clearly stated, his name was Christian , it was not with the money to repair it estimated at $600. The new quote was $24,000. So I got another exact quote. The quote was $10,400.00 Name Brand. Blue Frost proposal included a $2,900 crane charge, our other proposal for the crane was $740.00 . Blue front claimed the other quote was inferior. No! It was Carrier AC and furnace. If we did not get an another quote we may have just signed with their easy financing. Over half our owners are female Senior citizens. Blue Frost should be ashamed of their technicians, sales staff and trying to intimidate our senior citizens. If the owners of Blue Frost are listening "Go sell your own grand parents a Blue Frost $24,000. System.I rate Blue Frost anti American Steve Tomaszewski Schaumburg, Il read more

Good appointment with Matt today. He was timely and helpful with both furnaces. Offered me the annual package without being pushy. Good dude. read more

The technicians from Blue Frost always provide great service. Christian Cruz came to my home to check my furnace and he was very friendly, professional, and did a quality job. I would highly recommend Blue Frost. read more

Blue Frost did improve this situation by offering to pay for the repair directly with the drywall contractor I hired. They handled it well enough that I would consider giving them another shot the next time I have an HVAC issue. read more

I have been using Blue Frost Heating and Cooling for several years now and have been very satisfied with their service, the professionalism of their technicians, and the attentiveness to my needs in scheduling appointments and most importantly the quality of their work. I highly recommend this company read more

Blue Frost provides great service. I would especially like to call attention to Chris Fosterud, who is an amazing Service Technician and nice guy. He was at my house ysterday for routine service but identified not only issues but opportunities to improve our system. Phenomenal attention! read more

We had our annual A/C cleaning and the tech, Tony Bravo had his hands full but handled everything with patience and courtesy. He explained everything and provided step by step pictures. I highly recommend Tony and Blue Frost. read more

Incredible customer service. Chris was extremely knowledgeable and walked us through all the parts of our furnace and HVAC. Pointed it the issues that we were having, and went above and beyond what we had expected. We are extremely grateful for his expertise as it has kept us safe, and informed. 10/10 could not recommend them enough! read more

Christian is an amazing tech. Super thorough and personable. Blue Frost is dependable and prompt. The office staff are amazing.

Blue Frost is ripping off senior citizens with scare tactics. My wife and I are retired. After an annual inspection the technician recommended a new system. Because they are always in our 60 unit building , we have always trusted them to give us a free proposal. The technician clearly stated, his name was Christian , it was not with the money to repair it estimated at $600. The new quote was $24,000. So I got another exact quote. The quote was $10,400.00 Name Brand. Blue Frost proposal included a $2,900 crane charge, our other proposal for the crane was $740.00 . Blue front claimed the other quote was inferior. No! It was Carrier AC and furnace. If we did not get an another quote we may have just signed with their easy financing. Over half our owners are female Senior citizens. Blue Frost should be ashamed of their technicians, sales staff and trying to intimidate our senior citizens. If the owners of Blue Frost are listening "Go sell your own grand parents a Blue Frost $24,000. System.I rate Blue Frost anti American Steve Tomaszewski Schaumburg, Il read more

Service was Great, Quality and Value.... Excellent Mathew was very knowledgeable...I was very impressed... read more

The work they performed was done well, but their sales techniques and prices made me switch providers. I've been using these folks for the last 5+ years since they bought up Confident Aire (who I'd been with previously for +12 years), and things were good. Then they gave me a quote for work very similar to a job they did for us 3 years ago, and it was outlandish. What really put me off was the follow-up call from one of their salespeople, leading with, "Oh, we can work with you on the price." Talk about a bullsh!t sales technique. The set-and-spike sales crap just made me say, "Enough" and I found another local merchant who did the job quite well, at an up-front, much more reasonable price, and is now our long-term HVAC provider. read more

Alex was our technician. He came to do our annual air conditioner check-up. He did an outstanding job. He is very professional and personable. He explained services he recommended and was very thorough. We would highly recommend him and have requested that he be our permanent tech. Thank-you. Linda Lynch and Christine Phillips read more

Very rarely do I post comments but I was very happy with the entire process of obtaining 2 new HVAC systems through Blue Frost. Our 17 year old Lennox Merit furnace went out just before Thanksgiving 2021. I invited installation companies from 4 different major HVAC brands for estimates. Jake provided an excellent evaluation of our system including comments to improve our equipment selection for increased comfort. Jake was very knowledgeable, listened well to our needs , answered our many questions and work with us to hit a good price point. This was key as we replaced our dual furnace / Ac systems since both were 17 years old. So this was an expensive experience but ultimately we were happy with the technology and reasonable price. I am happy to say that the installation crew led by Kevin was equally impressive and maintained our confidence in Blue Frost. The install was very efficient and well explained. Each step of the way Blue Frost, including the back office planners, was impressive efficiency and professionally completed at each step. The installation was the last step and left me very happy and confident in our selection of both the Trane S9V2 and XR-16 (2-Units) equipment / technology, and Blue Frost for the sales and service! read more

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Requested Blue Frost come out to check my a/c unit. Didn't think it was running correctly. Ernesto Garcia came out and, as usual, was courteous, efficient and knowledgeable. He checked over my a/c unit and then went on the roof of my condo building to check the condenser. He answered all my questions and concerns and gave me some suggestions to use for the efficiency of the unit. This was well worth the price I paid. Blue Frost has never let me down! Sandy B. read more

1st contact with Lisa after seeing Co.Web Ad promo. Lisa was very efficient & accommodating on scheduling visit by Tech: Matt on my convenience.. Thanks important...many Contractors make you think they're doing you a favor coming at all.. Matt was all business and had a Plan in Place to access my Equipment in a short time. I was particularly impressed with his Support given by his Tablet which had an awesome Software Pgm. to give him the Data in shirt order to access my Equipment + also my specific detailed concerns. At the end of Visit, I asked for 2 Quotes on upgraded Equipment to solve major Problems. I expected delays like: "we'll get you those Quotes on 2-3 days" or " my Sales Dept. will get back to you, I don't handled Quotes"... as many others Contractor in the last 10 years all seem to do that. ..but what a Pleasant suprises ! Matt worked up my Quotes on the Spot in 5-10 min. + customized them to my needs/concerns. The Quotes we're very Detailed: even an Engineer would love them. Matt is a true asset to Blue Frost and his 10 years experience really shows..! Mr.S / Property Mgr. at Local CHURCH read more

I had been a customer of blue frost for nearly 6 years before deciding to stop working with them last week. I will give them credit for good installation work as I had no problem with my unit in 2019 when it was first installed. However, from there, it has slowly degraded as their customer service and maintenance work leaves a lot to be desired. I joined their membership program and things went well for a few years, but most recently fell apart. They reached out to schedule my AC tuneup this year and told me August was the earliest they could come out, which seems strange as most of summer is gone by that time. When they came out for that tuneup visit, the system has never worked the same since and I am fairly certain something they did was the cause. I gave them three visits to fix the problem which has now been going on for over a month and they did nothing significant at any visit but constantly we're trying to sell me more products or services claiming that they thought could fix it even though they seemed unsure about what was wrong. After such a long time with this issue, I thought I would be a priority for their manager to call and try to resolve, but once again, I was the one who had to reach out to keep anything moving, So ultimately, I am canceling the membership, would not recommend working with them and personally I'm going to find a new company who will treat me better. For those reasons, even though installation and a few years of service went well, I would caution anyone of starting to do business with this company and would definitely recommend against joining the membership program as I see no benefits at all, if anything it trapped me into working with them and spending money unnecessarily. read more

We recently had a Lennox EL297V, 2-Stage furnace and AprilAire humidifier installed by Blue Frost. The communication beforehand was excellent, as we were offered different furnace options and payment plans. Following installation, we received a very detailed description of the work that was done. The two technicians arrived as scheduled, were friendly, informative, completed the job in under four hours and cleanup was thorough. Very satisfied and definitely recommend Blue Frost. read more

Blue Frost Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - West Chicago, Illinois

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So after all this, the new technicians came in and advised me to remove the humidifier because it was making my furnace overheat. Wish the first technician who installed it would have told me the same. My furnace now works great and the new technician was very helpful at explaining everything they did. read more

had Blue Frost install a new furnace today. Their installers Rob and Raul worked hard on the install and did an excellent job of explaining the new furnace The furnace is a Lenox and it is quiet when compared to my old furnace with a 96% Natural Gas Efficiency Merry Xmas to me!! Thank you Raul and Robert and Blue Frost read more

Phenomenal. When Jeff and his team left, I was so proud of my furnace... my furnace! How crazy does that sound? Well, the quality of their install spoke for itself. They were professional and polite, but beyond the courtesies they really knew their business and took pride in their work. Jake gave me a surprisingly affordable price for a Trane, compared to two other companies offering me comparable rates for lower brands. Bill at the office explained the sizing to me and answered a few more questions. It's no wonder this company is one of the premier HVAC companies in Chicagoland. read more

Blue Frost Heating & Cooling - Old - Heating & Air Conditioning/HVAC Near Me - West Chicago, Illinois

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Jason was just great at coming out the same day I called after we were told we needed a new hvac system. Blue Frost fit us in the next day and Jason did a great job explaining what we would need and gave us all the information we needed to make the right choice. He is fantastic and so personable. Your crew worked so hard to install everything in a challenging situation. Thanks for everything! Highly recommend you! read more

Our experience with Blue Frost Heating and Cooling has been very positive. Scheduling appointments is easy and the technicians that have serviced our furnace and air conditioning systems are thorough in their work, pleasant and respectful of our home. We trust their service! read more