Tyler and Ron were very knowledgeable and friendly when here installing a new toilet. They were…read moresuper helpful in answering my questions and was a great experience. I highly recommend them both. Rhonda K.

Needed a completely new HvAC system since the old one had a bunch of issues not even worth…read morerepairing. Everyone I worked with was professional, courteous, and compassionate. They explained everything in detail and gave me options and didn't try to upsell me at all. They were able to get my new system installed the next day after initially coming out for the service call. Being that it is extremely hot this week, this was perfect! I would highly recommend them. The new system is working great and my house is nice and cool again.

Stay away from this business! My entire cooling and heating system was left in an inoperable state…read more I called for a diagnostic of the air conditioner today because cool air isn't coming from the vents. I was told the diagnostic would cost $149. I asked to be informed of any repairs that had to be done. Technician checked the system and recommended replacing unit. We discussed replacement unit and cost. I was ready to pay deposit. In the next 10 minutes I was told that the model I selected is old and not available. New model costs $1000 more. I asked for a proposal to decide later. Technician told me that the visit costs $396. He said that he fixed air conditioner that was not working. He never told me that he is fixing anything. Through our the visit it looked like he was figuring out the problem. I talked to the owner and we agreed that any repairs that were done will be undone so that I do not have to pay for repairs. Then the technician removed all the wires from the board making both heat and fan unusable. He did not just undo the "repairs", but made entire system unusable including fan and heat which were working before his visit. See the photos to show what was done!

Reply to 2 reactions from Harmonic on my 1 star review…read more 1. A. & K. claimed A. fixed my heater Tuesday; lie. Bad customer service. Harmonic deserves 1 star, but all the starts below 5 are NOT indicated on the Google graphic of the numbers of review stars 1-4: false. 2. I never promised a review pull-down for a discount. My husband & I have better things to do than having an "agenda" as Harmonic accused. My husband was on a business trip. 3. I never called for an emergency repair. I did not switch from repair to cleaning & maintenance. I asked A. if C & M was possible afterward, unaware of 2 more with no heat. Harmonic called me "selfish" for this. 4. Any possibility A. and K. have unconscious biases towards people like me? They accused us of "manipulating" what? To save a few hundred bucks, while we spent in the tens of thousands at Harmonic's better former (aquired) company) you imagined up? 5. How could Harmonic accuse me of lying about my pain. Because I was able to and had to carry my 10 lb dog for a short moment because of her barkin? Why do I even have to explain my chronic severe back pain and mostly failed back surgeries and weak immune system? 6. I had no "agenda," but getting my heate fixed. I am not playing any "game" as accused. I am standing up for myself. 7. K.'s statistics on the number of my Goole reviews are false. 8. A. & K. are the ones who were "aggressive, harsh, unethical, disrespectful, and manipulative." Stop projecting and gaslighting. I wish I would remember to record conversations when I am alone with a person like A. Why did K pull down his absurd replies on Google?

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!

AC wasn't cooling...Travis returned my call fast and gave me a tip to try first before anything and…read moreit worked. He also gave a follow up call to verify it - thank you Travis. It is nice to have a go to for my heating and cooling!

I needed a humidifier installed in new construction home. I'm extremely pleased with my experience…read more They explained things patiently and thoroughly. When they came for the install, they informed me that the original humidifier was not the best fit. Rather than installing it just to get the job done they paused. They recommended a different option that was actually a lower cost and that they would have to come a different time to install it. This shows their dedication to customer satisfaction and making sure the customer has the best product to address their needs. Highly recommend them.

Our furnace stopped blowing warmed air at around 4pm and the house dipped to 64 degrees with the…read morenight temps predicted to fall to -3 outside. We called 2 places before we called Dutchman on a Sunday after 5pm. They are the only ones that actually answered and called us back. By 6:30pm our furnace was fixed! I highly recommend them - great customer service, knowledge and caring!

AC system had refrigerant leak. Had them fixed it 2 years ago and paid $1800. Had the same problem…read morethis week and paid them additional $1080 today. I trusted that they 'd do the job and look for the leak to fix it properly given the amount of money paid. I did some research afterwards and realize that they simply inject the dye sealant package ($50 cost) to do a temporary cover up which highly likely I will see a leak soon. It is very disappointing. Here is the invoice showing how they charge for an hour work today. Charged $262.50 to inject the sealant, and charged refrigerant by $175 / lb. My AC is 6 years old. - Updated after talking to the owner of the company. The owner told me on the phone that it will cost me $2000 + if they are conducting the leak search . As of 10/03/2024. The AC has failed, less than 10 days they have "fixed " the leak. They absolutely deserve a 1-star review. It is a borderline scam company. Make sure you get a quote from them and have them explain what they do to your system before agreeing to allow them to do any job. Had another company came out and identify the leak at the condenser within 30 mins. It was obvious due to oil presents where it shouldn't . Dutchman fool their customers in my case. Learnt my lessons.

We needed a second quote and we asked Pure Climate to help us address an AC unit that stopped…read moreworking. Communication was frequent via text and the the tech was on time. Chris was very professional and thorough in troubleshooting the issue. He got the unit back up and running, without needing to replace parts, saving us $1,500 from the previous quote. He also pointed out that coils were caked with dirt and debris on both units and needed a heavy cleaning. For an additional fee, he did for us helping to increase the life of the units. Chris finished with an overview of the services provided and shared an HVAC service plan they offer to ensure the furnaces and AC units run optimally. Outstanding service and thank you!

I reached out to Pure Climate to track down a smell coming from our vents and figure out whether…read morethe AC was the cause. Chris was friendly, thorough, and took the time to answer all my questions. In the end it turned out not to be an AC problem, but I really appreciated the honest diagnosis. Great, professional service, would call them again.

Great service and consistent quality. We used them for servicing our 20 yr old furnace/AC and…read morerecently upgraded to new, modern efficient units.

Always on time; fair pricing, friendly and excellent service. Tech Hugo did a great job cleaning…read moreand adjusting my system.

Steve and his team are incredible at what they do and we were very fortunate to find their HVAC…read moreservices. They have done multiple installs for us, including AC and whole home humidifiers, along with annual routine maintenance and we have been ecstatic with the attention to detail and turnaround time. Highly recommended if you're looking to upgrade your HVAC or even have some routine services to keep everything running smoothly. Best, Charlie

So I've tried to get Home Comfort to schedule the yearly furnace inspection the last two days and…read moreI gather their receptionist is not passing on my message, or Mike or Steve do not want my business any longer or they're super busy. She said they are scheduling furnace inspections for the fall now, and I know their schedule fills up fast. In fact, I missed getting on their schedule for last year (2024) and then they told me I did not need it, since the furnace was only a year old. Their scheduling is that you call, leave a message with the receptionist, and then, they call you back to schedule service, usually later in the day. I've left my phone on every day from 5 am until 8 pm when we go to sleep. Home Comfort installed the furnace ac, thermostat and humidifier back in 2023 brand new. Everything is working great but I'm a teacher and start work next week so I figured I'd get this scheduled now, since I can't always keep my phone on, and answer it. I finally asked the receptionist, why isn't he calling me back, and she said, oh, he keeps a list for furnace checks, and he'll get to it, later. He's busy with a/c right now. Maybe tell people that, because here I'm glued to my phone, and not realizing that. July 22, 2025 Home Comfort out today to see why the a/c they installed in Oct 2023 only works sporadically or when I reset the system by turning the thermostat (that they installed) on and off to get it restarted. It kept stopping and then not restarting, after the temperature was at the point I had set. So if the room got warm again, no a/c, unless I turned everything off and then back on again, after waiting at least 5 minutes. Home Comfort replaced the thermostat for no cost, and told me I have a 10 year warranty on the a/c, thermostat, furnace, and humidifier that they installed in 2023. I did not know that. Don't call anyone else. I had a company out here 2 week ago, paid them, and they could not figure out why the a/c was not always working and that cost me way too much. Lesson learned. You have to get Home Comfort out because their techs know stuff other companies don't know. They installed American Standard equipment, but the new thermostat (that works) is Emerson. They installed Aprilaire for the humidifier. Now, my a/c is super cold because it is staying on and restarting as the house needs cooling. Finally, It's working properly! So happy! But now, they're not returning my calls to check the furnace for the winter.....

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Good guys who do good work and work with you to do it for a good price. One of the better…read moreexperiences in the area. Give them a try.

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE