Our Blue Heron home at Strata is simply amazing, thanks to the entire BH Team. Cannot say enough wonderful things about the process, from Day 1 to our Key Release Celebration. No detail went unnoticed, and we were always in constant communication with our sales agents/Blue Heron reps, Tyler and Michele. Tyler guided us through the entire selection and purchase process, and Michele helped us through the construction phases. We would have been completely lost without the knowledge and expertise of those two professionals. We also want to give kudos to Margot and Allie (our Construction Managers), Mariana (our visionary Design Consultant...we adore the Titanium granite, it's divine), Kayla from Marketing & Events (we loved the BH x Lamborghini event), Andrew from Design (always great at supporting us), and all the super talented trades. Excellent job on all fronts, and the BH Team answered our questions promptly and thoroughly. Buying a home at this price point proved to be hassle-free and it was completely customized to our needs -- a truly luxurious and unique experience. read more

Love our Blue Heron home ..our transition team anticipated our needs and promptly executed the remedy. We love the quality of our finishes and the ease of care of our new home. Thank you Blue Heron. read more

Blue Heron - Our Blue Heron Home - General Contractors Near Me - Las Vegas, Nevada

Working with Isias Cano at Blue Heron was an outstanding experience from beginning to end. His professionalism, market expertise, and genuine commitment to helping us find the right home truly set him apart. Isias took the time to understand exactly what we were looking for and guided us through every step of the process with patience, transparency, and great communication. The build took over a year, but Isias and his team kept us informed every step of the way. The Blue Heron design was great. One of the challenges was getting our elevator operational, the flooring wasn't level, and the doors we're cut too short. But they addressed the issues over time. read more

Fantastic buying experience at Blue Heron Oasi with Michele, our sales counselor. She was very knowledgeable and professional throughout the whole buying process . I liked how she kept us informed of the progress of our build , never too busy to answer questions and return emails. Rhonda was an amazing design consultant. I can't say enough great things about her in how she guided us through the design process. She was tactful and honest, letting us know if our selections would work well together. She made suggestions that we implemented to take our design next level. Dave, our foreman, was another standout. He was patient, and always seemed to solve every problem. He was the man that made the Tetris build all come together. I have to mention another sales advisor, Chris. He was a great aid when we needed extra attention; visiting the models again, answering other questions, and just being a brand ambassador. Two thumbs up to the whole Blue Heron team for making our dream become a reality. read more

Walked in at 5:45... About 10 minutes ago and this sales person Sawyer Tourek said that we cannot see the model home even the one connected to his office... He was trying to close up early. It's not even 6 o'clock on this timestamp of this review. For someone that is interested to see a $3 million home, that is poor service, I am extremely surprised and disappointed. read more

Blue Heron - General Contractors Near Me - Las Vegas, Nevada

New I had the pleasure of working with Blue Heron as a real estate agent, and especially with Michele Hernandez at Prado II. From start to finish, my clients received true white-glove service from Michele and the entire Blue Heron team. Their attention to detail, seamless communication, and commitment to going above and beyond made all the difference in helping my clients secure their dream home here in Las Vegas. Working with Blue Heron is more than just buying a home--it's a curated luxury experience every step of the way. Thank you, Michele and the Blue Heron team! read more

I regretfully built my house with blue heron. Pros: good sales and design process. Cons: horrible craftsmanship, way over schedule, over 100+ warranty issues. You have to have a lot of patience as once you move it you will have so many things to fix. Took over 6 months of them in our house daily after we moved in to get it up to par. Really bad issues like structural integrity and functionality of plumbing, electrical, pool, windows, appliances... If you can name it, it had to be fixed or replaced. They will gaslight you into saying that their poor workmanship is within industry standard. It will be your second full time job trying to move along the warranty process and supervise the contractors. Blue heron hires the lowest of the low cheapest in town contractors who will mess things up even more when they come to fix something. All of our neighbors had a similar horror story. You've now been warned. read more

Creativity, Professionalism and Efficiency: These are a few of my favorite things. These are qualities that are very hard to find. They all coexist in Blue Heron Designer, Andrew Beak and I believe they are sought after and fostered by the management team at Blue Heron. I have just completed the design phase of my Blue Heron Home in Lake Las Vegas. My experience with the design team is far superior to what my friends encountered with other builders. Thank you Andrew! I am now on to the construction phase. Stay tuned! read more

9/30/25 Update: Last weekend we had a significant storm in our area with strong winds and rain. Unfortunately this came with significant water intrusion through the top, sides and bottom of an exterior door leading to an upstairs bedroom with that water ending up in a downstairs can light and onto our downstairs floor. I contacted BH who told me that the door was not meant to be 100% waterproof, it was installed per the manufacturer's specification and that BH is not responsible for acts of god. I've learned that other BH customers had this same : worse issue. I find this a bit odd to learn that an exterior door leading to an occupied area would not be air / water tight and be subject to water intrusion and flooding. BH did not even offer to come out and inspect and try to find a solution. Very sad once again. Fortunately we were home and so the damage was not as bad as it could have been. Unfortunately other BH customers were not as lucky as us. read more

Blue Heron - Door installed with gap at bottom which causes wind/water intrusions - General Contractors Near Me - Las Vegas, Nevada

Michele Hernandez is a very knowledgeable and helpful sales counselor. I love that she always response very quickly. She's always smiling and easy to work with, and has never given me incorrect information, which is a great deal because some others do! read more

Great experience working with Ricky Phetmyxay! He showed us multiple model homes and was very communicative throughout the entire process to help us understand everything. Definitely recommend reaching our to Ricky if you're interested in Blue Heron homes. read more

Igor and Ryan Stinger treated us like family from day one. They didn't just manage the process -- they cared about it. If I texted, they replied almost instantly. If something needed fixing, they made sure a crew was there the same day. Ryan would swing by to check in like an old friend, and Igor followed through on every detail with professionalism and humor. The design is stunning, but what really sold me on Blue Heron was the people behind it. You can't fake that kind of service. read more

Shelby and Isaias have been an incredible joy to work with throughout the process of purchasing and building our Blue Heron home. The team at the Stonewater community is outstanding and my wife and I are thrilled with our new home and the overall experience! read more

We have been very happy with Blue Heron! Sales helped us review the different models and we are so happy with the layout of the Zenna. Mariana (The Interior Design Person) was EXCELLENT. I would suggest BH give the Designers more time for the client to get a better understanding, but it worked for us. We were sorry to see Stepanie (Construction Manager) leave BH, but Margo has been EXCELLENT. Michele Hernandez has been the BEST! She is an excellent communicator and has kept us very well informed. read more

Toured the show homes at Lake Las Vegas and ad a great experience with the sales staff. Very knowledgeable and the homes were gorgeous. I will be back with my husband soon. read more

This review is specific to our outstanding experience with our Blue Heron Sales Counselor, Michele Hernandez. She was awesome to work with. We trusted her guidance and suggestions with selecting upgraded construction items. Her knowledge about the various Blue Heron floor plans and upgrade offerings was tremendously helpful with many big decisions that needed to be made. Michele's communication skills are impeccable -- she was involved in coordinating and following up on various appointments, always making time for us, and quick to respond to a slew of questions we had before signing the contract. She made herself available to us throughout the entire construction timeline, preparing us for our move-in date, and beyond. Her involvement made a significant and positive difference with some of the normal stress that buyers go through during construction activities. Kudos to Michele Hernandez!! read more

I live across the street from Blue Heron's latest project in Section 10. I control 33% of the view on Montessori. The construction crew manually shut off sprinkler lines, killing several trees. The large construction trucks crushed the walkway in front of my house and I regularly have to use a cane, so my mobility has been reduced. This situation is easy to resolve, yet Blue Heron has ignored countless emails and phone calls. Clark County does not maintain anything, so new construction that causes damage must carry 100% liability and responsibility to fix the damage. There is a giant cement truck laying foundation for these 2M homes across the streets. So it's not like Blue Heron has to bring the supplies to fix the issue. My opinion of Blue Heron so far is that they are just overpriced developers. The stress from this has affected my epilepsy and I'm having more seizures and terrible migraines as a result. I am praying that a Blue Heron Representative contacts me to get this resolved. If this is how they work with existing neighbors, I can't imagine them doing much more than the bare minimum for new home buyers. read more

Fantastic location with stunning views. Beautiful design with awesome finishes. It has the wow factor when you visit. Worth the trip. You won't regret the visit.. Sales staff was exceptional. No pressure the product sells itself. Sales agent Darlene is super competent, excellent rep with great follow up. It was a pleasure. I bought at shoreline. Construction starts soon. read more

We were in Las Vegas looking for a personal residence escaping from California. Early AM my spouse was still asleep at the hotel and I was out exploring the Lake Las Vegas area for the first time. I stumbled upon the Blue whatever community while it was under widespread construction. I watched as two mini backhoe were operating... I was thinking hey... I'm getting ready to rent one of those because at two of my income properties in California I want to rent those things to dig out foundations and sewage lines for the additions. So I drove up and parked to walk over and get closer to the back hoe to see how they operate. I ended up talking to one of the guys that was operating one for some time. A very nice fella who explained how much work he could get done in a short span of time. On the walk back to my car I was admiring the mostly finished buildings taking a beeline to look into windows. Out of pure simple curiosity I noticed a door was slightly a jar and I stepped inside to look around. We had spent the last two days with a realtor looking at more than a dozen properties. One was a pent house in summerland near some kind of casino that was $2.9 million. I vaguely recall these were about 1.5 million so comfortably within reason. The little tiny pool with an infinity edge was rather cute and I thought it had marginal functionality but very effective as a visual effect in framing The view. I thought their designer was moving very nicely in a direction that resonated with my General preferences. For the most part I thought the lay out and sense of vertical space was good and room sizes seemed decent or occasionally tight. For what it was overall I'd say it was acceptable for what I would require. I have to confess at this moment it suddenly struck me that they probably prefer that I'm escorted in looking at their properties. I had respectfully kept a mask on from entry to exit... But I did leave immediately at this point. I went on to look at another property that had a guy working on some tile by the window. I was admiring the walkway with the bubbling water... I'm not so sure I'd really like that because of the litigation hazard if somebody slipped on a wet surface or tripped if slightly buzzed or intoxicated? So why only four stars and not five? My overall sense of Las Vegas compared to other places I've been looking at lately leaves Vegas only marginally cheaper over California. I just came back from Houston where I saw several homes on double and triple the land...brand new Homes that were double the size and in some cases backing to Lake Houston with private docks and simply gorgeous at half the price. Yeah I know it's humid and they get hurricanes... Plus I know property taxes and mud taxes push to tax bite up to 3%, but that's only until I reach age 65 when the school tax portion drops off. The cost for properties like this are generally half the price of Vegas. Property taxes double or triple Nevada more or less. So I think four stars is appropriate. It's not really dropping down to three stars yet and there's no way this is actually five stars. It is nice and well executed... But I've had a home in Malibu, and now I reside with a professional football player next door, that's successful sculptor backing up to my backyard... And although my house is nominally humble I have an accurate sense that four stars is about right more or less. read more

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It seems that BH has no intention of fulfilling the contracts they sign. I have been dealing with them for over 2 years now and will not get anything close to what I wanted or signed up for We started by buying a lot from them to build a custom home. After all this time, they decided it would not be "feasible to build custom" without any explanation When we speak with the owner of the company, he knows nothing and has to take weeks to consult others in the company before he gives us answers. He has never asked us how can we find a way that we both compromise to make it a pleasant experience. The turn over of employees makes everything take 2x as much time to solve a problem and due to their inability to correct issues in a timely manner, they turn around and expect us to just throw more money at them. They quoted me more than $70,000 dollars for the 4 car garage doors (2 double doors) and I mean more than $70,000 dollars. I received a quote from a salesperson for the same doors , again 2 double doors, about $26,0000 I don't recommend this builder. read more

Great experience.I met them and all team is very professional and kind. In my opinion they offer high quality homes with an amazing modern design. read more

Buying a Blue Heron home has been filled with mixed emotions. A lot of issues, still awaiting warranty work. Great looking design, but lackluster quality workmanship and professionalism. Will update this regularly and hopefully get the issues resolved. read more

Blue Heron - General Contractors Near Me - Las Vegas, Nevada

There not friendly when they find out you have a background I filled out application with the. It was denied after I jumped threw hoops to get hired this company is a joke.they seriously send you threw four different hiring managers and all of them our stuck up just cause the company has money which u have others making all them look good I'm glad I was hired I would rather build for the low class then to do anything for a higher class bunch of desk squatters shinning off my work I'm giving 1 star because it's required other then that I would give 0 read more

I wish I would have seen some of these reviews before I purchased my Blue Heron home. I feel exactly the same way. The sales process was very positive but after that everything went down hill. When you look at any of the models you will see very few items that are actually included in the price. The most basic things have to be upgraded for an OUTRAGEOUS additional charge. The prices vary by the day. They will quote a price and as soon as you say you want it, the price goes up. Several times they switch vendors and even if you had agreed on a price, they do not honor it. The whole experience is horrible and it takes forever. It's impossible to know the price of your home when you sign for it. They keep locking you into stuff before you know the final price and by the time it's over your price is no where near what they told you. It's like buying a really cheap tract home only it's millions of dollars. I can't even imagine what it's gonna be like when they actually start building it. Think twice before you get involved with Blue Heron. read more

Blue heron and has not been good stewards during the building process. So it's dumping pounds of dust and neighbors yards. They work at midnight picking up their trucks. During a windstorm Giant sheets of drywall flew into yards breaking tiles on roofs. We ask for them to at least clean it up and got nothing in return. read more

Blue Heron - Blue heron dumping rocks. - General Contractors Near Me - Las Vegas, Nevada

Blue Heron Homes - the positives is Sales, especially Dawn from Blue Heron, the model shows well, it's unique and modern and model homes are meant to portray a vision of what you can have.. Obviously, that is not the real-world and model homes can add 100% or more in actual costs to what you get... The down-side to the home building process is it will take a long time, expect delays and expect vendor changes so it's not any different than building a tract home because vendors are hit and miss and you never know.. for me, i had to manage the builder process in great detail and found them missing items and forgetting to do things like insultation in walls or missing upgraded items on the design... if not, they would of had to redo a lot. Regarding the warranty, i only gave it 2-stars due to sales process but if i had to rate the service warranty, it would get 0 -stars and their main goal is not to fix anything and often will hide behind the language of their contract to avoid costly repairs. They won't stand behind their product warranty and will attempt to do this.. all the homeowners experience this and it's not an isolated incident. Some builders are better than others but their goal isn't to make happy homeowners after the sale for referrals.. in a good real estate market its fine, but when things get tougher, youll see this getting worse because they have to cut costs somewhere... good luck! read more

Blue Heron is an amazing force to be reckoned with! From their beautiful homes to their dedicated staff, I have truly enjoyed watching the BH movement thrive! Working alongside Blue Heron at the 3rd Annual Habitat For Humanity Las Vegas Gala, Home for the Holidays, I witness authenticity and eloquence. Blue Heron opened one of their homes to Habitat Las Vegas for hosting, and truly gave guest a night to remember. In addition, Blue Heron continues to volunteer monthly with Habitat For Humanity Las Vegas. They always go above and beyond for their team and community partners -- truly a blessing to work alongside. read more

World class customer service! Their hospitality and care for their clients is beyond what one can even begin to imagine, when it comes to purchasing a home. Blue Heron has been taking care of us since the beginning the process of purchasing our Blue Heron. They're very thorough in explaining every bit of detail that goes into your home. You will not find another team of builders that handle you with this much care. Not only do you get a home from Blue Heron, but come across lovely, caring people from their team! Everyone is so thoughtful, even when it comes to events that happen in our personal lives. We're so grateful to be able to work with Blue Heron! read more

My husband and I toured their new model home ar Lake Las Vegas in Caliza. Stunner! We've been searching for a modern home for 2 years where we can plant roots, start a family, host friends. The sales team at Caliza can help us make this come true. read more

Had a great experience with the team at Blue Heron recently. Everyone we met was extremely helpful and willing to jump in and lend a hand. Thank you all for your guidance and patience as we worked through the whole process. read more

Blue Heron has some of the most passionate and exciting sales counselors I've ever encountered.

Truly inspirational design, innovation, customer service. The eighth wonder of the world! Highly recommend!

We bought a Blue Heron home that will be delivered in late 2022. The sales experience was horrible. Our sales person didn't know his product whether it was about floor plan, options or lots. Every time we talked to them there was a price increase even though they have only sold 4 homes in 8-9 months. They quote you a price and when the contract arrives it's 20% higher. When you ask them to honor the quoted price they claim a price increase even though material costs are decreasing. And they do this repeatedly without any shame. It's false advertising, it's abusing customers once engaged and it demonstrates they really don't care about customer experience or customer service. If we could get out we would but it's not possible. Don't buy a Blue Heron home ... buy a Toll Brothers or Christopher home. read more

This is a weird review, but I feel as though I should write it. It's weird because I did not buy a Blue Heron house. In the end, I went with the competition. But still, John Tuvell was so helpful in helping me to plan this potential home, that one day, I can see myself moving into a BH house. When I told him I was moving into a house by the competition, he continued to be kind. Impressed! read more