We own a Newmar 2023 Dutchstar, and recently coordinated with Service Advisor Pete for our Annual…read moreMaintenance, roof Install of our Starlink, and a handful of nagging problems. We found Pete to be extremely professional, relational, responsive, listens to the customer, and ensures that the work is done to the customers satisfaction. On our departure day(12/03/2025), one of our repaired basement doors had a glitch and was malfunctioning. The original tech was not available, but Pete said he'd figure it out. Within five minutes, he and a service tech named Paul walked out to our Coach in the campground, and Paul got on his back and went to town on the door. It was clear that he was working on another rig when called, but immediately jumped in to help. The strut was replaced, the door was adjusted, and we were on our way. NIRVC is not the cheapest place around, but if you're wanting the job done and done right, it's worth it. Well done, especially Paul for going above and beyond, and we'll continue to support NIRVC. Respectfully, Dan and Jennifer T.

We took our RV to National Indoor RV Centers in March for several repairs and a couple of recalls…read more They kept the RV for nearly two months, and throughout the entire process communication was extremely poor. During that time I dealt with four different people in the service department because the point of contact kept changing. Getting updates was difficult and most of the time I had to repeatedly call, leave messages, or physically drive to the dealership just to get information. Even then, the responses often felt dismissive and unhelpful. I do understand that staffing changes happen and one of the service advisors is no longer there, but that does not excuse the complete lack of communication and customer service we experienced. What made the situation even more frustrating was finally picking up the RV after almost two months only to discover that the recall related issues were still happening exactly as before. We returned to discuss the problem and initially were told the technician drove the RV and everything was fixed. However, deeper in the technician notes it stated that Spartan, the chassis manufacturer, does not yet have a fix for these known issues. Apparently the problems are known and not considered unsafe, but no one communicated that to us before pickup. Had someone simply explained the situation honestly and proactively, this entire experience would have gone much differently. Instead we spent two months waiting, struggled to get updates, picked up the RV believing the issues were resolved, and immediately discovered they were not. We chose NIRVC because of the positive image they project online and through RV influencer reviews, but based on our experience the service department fell far short of expectations. The lack of communication, poor follow through, and failure to clearly explain unresolved issues made this an incredibly disappointing experience.

Update: Returned recently for a repair that was not covered by insurance. The diagnostic fee was…read morereasonable. Repair was quickly and affordably done. Parts used were an upgrade/improvement over factory parts. Highly recommend if you have some repair work to be done.

This place is top notch! We worked with Jeff in the service department and he was very thorough. We…read moreleft our RV there confident these guys would fix the issues we were experiencing. They were quick and fixed our issue in no time at all. If you're experiencing problems with your RV, take it to these guys. They are honest and quick to get the job done!

Went here to look at trailers and ready to buy. Sales guy walked us outside to look at trailers in…read morethe 100 deg Texas weather. After hanging with us for 15 min, he told us to continue to look and he's going to get info from his computer. 30+ min went by and he still didn't come out. So sweating like pigs we went to find him. He was with other customers at his desk and just left us hanging because he didn't want to be outside. We ended up going to McClains down the highway where we were treated great and we purchased our trailer. Terrible terrible customer service

Recently purchased a 2021 grand surveyor travel trailer through May's and the experience has been…read morefantastic. Completed the transaction via email and phone as we were traveling from out of state and knew exactly what we wanted. Joey, our sales rep was fantastic and he came thru on everything he said he would, plus more. When there was a problem with what Forest River advertised and what they actually put on the unit, Lisa, the manager made it right. As with anything, there were some things that needed to be corrected from the manufacture as part of the service warranty and Dave's service team (JT in particular) was awesome and timely. Would I buy from these folks again .. ABSOLUTELY. They really were A-MAYS-ING.

A huge show out to Sam for taking care and repairing our inverter for us. Been a long time since we…read morehave received the service that Chris the SM and Sam and Ronald provided at the Texas store They scored a 10

I have been Blessed to be a part of the extended Marathon Coach family for over 10 years now. So my…read moreexpectations have been set extremely high by the exceptional service I have always received at Marathon Coach Oregon. I normally have all my service work done in Coburg Oregon but I am pleased to write my first review for Texas. I was extremely impressed by the hospitality of the entire staff. As for the service techs Darrin was very helpful in coordinating the service team to address my service needs to the correct tech in a very timely matter. However I was so impressed by Jafar. He was incredible, knowledgeable and had my issue addressed in just a couple hours. For all your Prevost conversion bus needs you can trust Marathon Coach Texas to offer a quality service experience. I sincerely appreciate the hospitality of the entire staff, quality and workmanship of Marathon Coach Texas. Have a Blessed Day???

awesome folks - dedicated, responsive and friendly - they did a fabulous job. Dave was amazing - he…read moregave me consistent updates and was truly awesome!

Amazing experience! The team made the whole repair process easy and stress-free. My RV looks brand…read morenew--paint and bodywork are flawless. Great customer service and finished right on time. Highly recommend!

I would strongly caution anyone considering doing business with McClain's…read more What should have been an exciting RV purchase turned into an ongoing, frustrating, and completely unacceptable experience. From the beginning, there were serious concerns around transparency. I was upsold on parts that were already installed on the unit--this was later confirmed, and I had to go through the process of getting one of those items refunded. I was also pushed to purchase a solar setup that was already installed on the RV. These are not small oversights--they are major red flags. The most serious issues, however, have been with financing and payments. I was explicitly told that McClain's would be covering initial payments due to delays on their end. Not only did they fail to properly execute those payments, but I later learned from my lender that attempted payments were declined, resulting in my account being placed in a past due status. To prevent further damage, I made the payment myself--only to then be contacted by McClain's attempting to collect from me directly for that same payment. I was also asked to reimburse them for payments they claimed to have made, which, according to my lender, were never successfully processed. On top of that, McClain's failed to properly finalize our financing application, which resulted in additional, unnecessary credit pulls. Our credit was hit again, and our score dropped another 30 points due to an issue entirely on their end. What's most disappointing is that I have now asked--multiple times--for clarification and resolution on why I was being asked to make payments for amounts that were never actually paid, and I have provided proof to support this. I have yet to receive a response. At this point, the lack of accountability is just as concerning as the mistakes themselves. This situation should have been handled immediately and professionally. Instead, I was given no clear communication, no statement, no explanation--just a demand for payment with no runway and no acknowledgment of their errors. They allowed the account to fall past due due to their failure to finalize and process things correctly, and rather than going above and beyond to make it right, they have left me to deal with the consequences. To add to this, my husband is a disabled veteran, and this situation has created completely unnecessary stress and strain that no family should have to deal with--especially over issues that were entirely preventable. This entire experience has been disorganized, stressful, and completely unacceptable. It has required hours of my time to correct mistakes that should never have happened, and it has put my credit at risk due to their lack of accountability and follow-through. At no point should a customer be put in a position where they are cleaning up financial errors made by the dealership. I would never recommend McClain's to anyone. Proceed with extreme caution. If this is how they handle financing and customer accountability, I would strongly advise anyone to think twice before trusting them with a purchase of this size.

The McLains Team in Corinth TX are great to work with. We purchased a 2026 Winnebago View in…read moreJanuary. We had so much to learn and they have been there for us as we learn about this amazing RV. They are kind, professional and could not do a better job serving us. We are grateful for RJ in service. John is the manager and the kindest person you could ever work with. Thanks to McLains in Corinth TX, this has been a great experience for us. We LOVE our View!

After some two years of contemplation and having identified and looked at inventory on line at…read moreOutback RV TX with such frequency over this time, we finally purchased a Taxa Tigermoth last weekend. We live in California and I sensed that Outback RV TX would be the best to deal with, based on instinct, professional website etc., felt that this would be the right direction to make this purchase. One of the rare and great things in life is when you are both surprised and expectations are exceeded, and buying our TAXA Tigermoth from Outback RV TX absolutely personified this. A fabulous, family owned, high integrity business, with traditional values, where you are valued as a customer, it's a true privilege working with the Outback RV TX team. Craig, Tiffanie, Robert and Greg and the respective service they provide is truly unsurpassed. We drove over 3,000k miles round trip to go to Outback RV to pick up our TAXA and would do it again in a heart beat. If you are looking for any Outback/adventure trailer, then you should look no further than Outback RV TX, they are simply brilliant and deserve the very best success, they really are that good. Thank you

I bought a Forest River camper in 2021 that I knew wasn't right from the factory. Outback has more…read morethan taken care of the issues it had, and some more that cropped up along the way that were covered under the 1year manufacturer warranty. Zach, Greg, Steve and the rest of the technicians were great to work with. Highly professional and went the extra mile to make sure my coach was corrected. For this reason I'm giving them five stars. If you're looking for a quality repair and maintenance center with a first class facility that has a small business feel take your RV to Outback RV Service center ! Thomas McNatt Satified Customer

Everything in labor is excessive. They don't tell the customer the labor cost is a minimum of a…read morehalf hour per item not per hour like the sign reads. Be fore warned how they operate. NOT 200 an hour. Very misleading.

Motor Home Specialist (MHSRV), of Alvarado, put a whole new…read moreroof on this 2003 Winnebago Journey 34H for $19,100. Fast forward 10 months and about 200 miles later, my RV was parked at a gliderport in Midlothian, when a thunderstorm with 25 knot wind gusts blew 2/3rd of the roof completely off. On contacting MHSRV, their Service Manager told me that they only warranty their work for 90 days! Needless to say, I did not take the motorhome back to them so that they could charge me another $19,100 to do another sub-par job. The shop I did end up taking it to, Quality RV Solutions, also in Alvarado, upon disassembly of the damaged roof, discovered that MHSRV had simply put the roof they installed over the top of the old roof, without any bonding between the two roofs, nor between the 'Luan' (thin plywood sublayer) and the fiberglass cap. Winnebago specifies the use of 'Red Glue' (Dorus S 563 Adhesive) to bond the fiberglass to the Luan. What MHSRV apparently did instead was pour ordinary rubber contact cement on top the Luan and put the fiberglass down on top of it; instead of applying it onto both sides, allowing it to dry, then pressing them together - as contact cement directions call for. All that was holding the 'new' roof on was screws and a bead of RTV around the periphery; this is why it blew off in a mere 25 knot breeze. I'm glad this didn't happen out on the highway at 75 mph with cars following me. Motor Home Specialists talked a good game, took their sweet time and charged handsomely for their work; sadly it was incompetently done and when it failed they would not stand behind it. I recommend staying well clear of Motor Home Specialists; I will be taking them to court.

I had a truly great experience with RV Medics! The technicians showed up exactly when promised and…read morecompleted the work at the quoted price! Thanks to Cliff and his entire team for a great Job! If your in need of RV repairs be sure and give RV Medics a call! KP

We gave these people a call after they repaired our neighbor's furnace in their camper van. They…read morewere quick to reply and came out to assess our problems that afternoon. On their initial visit, the tech told us how to reset our side slide which was experiencing uneven movement and sticking. They also set an appointment for the following week to repair or our furnace. They showed up early for the repair and it wound up being $200 less than the original quote. They removed the furnace and cleaned out the mess left by dirt daubers (thanks previous owner!), then reinstalled and made sure the screen was in place to prevent future problems. Very professional and reliable!! We were impressed!