So, I never write reviews but I feel like this store and the people who work and own Blue Moon are amazing. The prices are fair, the staff is amazingly helpful, kind, respectful, and most importantly have common sense. I purchased a Da Vinci IQ here last week. Great product. But I had a charging issue and thought I had a faulty product. I went back to the store, the woman behind the counter was kind and helped me troubleshoot the vape. Turned out the battery I received with the vape was defective so they just gave me a replacement free of charge. That just doesn't happen in most stores for any reason. Outstanding service and quality advice about all of their products. I ended up purchasing a few more items since I was there and I plan to go to only Blue Moon for all my future purchases. Can't beat good service. Really can't say enough about how good the staff is. Tldr: awesome, just awesome read more

Location: Westland Ave. 1st visit: Guy. Rude. Low value customer service. Product 1: quoted $15. Product 2: Quoted $20. Bought product 1. He also through a package of filter tips on counter at me. Inappropriate. LAST visit: Woman. Polite. Same Product 1: Quoted $18 and some change. I explained the price difference from 1st visit a week prior. She explained they changed price. Same Product 2: Quoted $9. Politely left without purchase. Sounds like scammers to me. AVOID. read more

So I just went to this store to buy a Nova 5 pod. Normal MSRP cost for this Vape pen is about 21.99. I know a lot of vap shops sell this pen for around 35$ to 40$. Not this shop, this lady charged me 63$ for a Nova 5 vape pen. Which is 3 times the normal msrp of a product. Not only is this shop ripping people off, they are straight robbing and price gauging people. I will never go to this shop again. They wont last long charging these insane prices!!! read more

How hard is it to be a nice person? Not even a nice person. How hard is it to have some manners ? I walk in, amicably greet the only person working and he ignores my greeting and asks for my ID in a flat tone. Immediately pointed towards the most expensive variety of the product I was trying to buy. Uninterested service, and no amicable atmosphere. I believe the clerks name was Nikel? Horrible experience. read more

This place is amazing with variety of disposable as well as devices for nicotine. They have best variety of bongs and pipes in their store. You can buy cheapest Puffco from here with accessories read more

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Staff is argumentative and won't honor the 15% off Yelp! Check-In Offer, so don't even try.

3 years later and still would not recommend doing business with them choose a different smoke shop and like this review if you found this helpful. Peace out read more

tried to confiscate my real id!! only returned once police were called. bring ur business elsewhere!

I read some really horrible reviews and prepared myself for the worst. The guy working there was VERY nice and truly helped me out.

I'd do 2 1/2 stars if possible. Markups and cheap Chinese knock offs galore. Bought a pipe here and it broke within a couple of weeks. For a much better smoke shop, do yourself a favor & go next door to Sugar Daddy's. The OG of smoke shops in Boston! read more

Andre help me with my purchase really cool guy I'll bring more people to the store I like it keep up the good work

Their prices are obscene: for example, a little $30 bubbler will be marked at $100, and then they'll tell you that they'll give it to you for $70 because they understand you're a student/veteran/poor person. They won't return or exchange items, even if unused and still in packing the store. And if you get ripped off by them and very tactfully ask the manager whether they'd like to make it right, he'll just shrug and say you should have checked everything before you came in to shop! Some people who work there are nice and try to help, but the management has no ethics at all. Do NOT go there unless you have absolutely no alternative, and if you must shop there, make sure to check prices and indications of genuine pieces vs. fakes. read more

Horrible service. Only wants to make profit by suggesting expensive glass to buy and expensive asf. Do not go here if you are a student in Boston trying to save money read more

The staff was so nice and helpful!! Got an amazing bong for a great price! Will definitely be back :)

Don't waste your time or money with this place, they dont care about either. Not the glassblowers friend, not the customers friend.

Ok ppl, so this place is excellent. Unbelievable selection. I purchased a dope Cream piece and a #SantaCruz shredder. I would highly recommend this as the best personal grinder for keef collection. If you are buying for a house I would suggest a Phoenician. It's also a move to order glass screens on Amazon to keep the bong water fresher for longer. Of course you gotta be cleaning with the 420 cleaner - best product on the market. #hiGh read more

Blue Moon Smoke Shop - Tobacco Shops Near Me - Boston, Massachusetts

Never experienced such disrespect from a glass shop. Workers think they know everything when in reality trying to push china glass as legit American brands. Not good business practices. SHOPPER BEWARE! read more

A friend of mine told me about this new smoke shop opening (he had nothing positive to say about it) but as it's on my way home from work I decided to stop by. I've been going to smoke shops for many years, my (high school) ex-boyfriend's parents even owned a smoke shop so needless to say I know quality. What a terrible selection! They don't carry any local artists. The glass they have are cheap knockoffs shipped in from other countries. The jewelry they have is the crap you find at tourist shops around Hampton Beach. They do have belly button rings with marijuana leaves! - How fantastically TRASHY. (Ladies & Gents, I hope you're not really into that sort of thing) To top it all off the guy working decided to follow me (very closely) around the entire store. Not sure if he thought I was going to be shop lifting or if he was just a creep but either way it was awkward and weird. There are way better smoke shops in Boston, one being right next door! read more

Excellent service. Really nice workers. We're able to answer my questions and point out the best option for my budget.

I must say after reading these reviews I was slightly skeptical. However, after visiting and looking for myself, I realized that these are only reviews from people work for or are only loyal to sugar daddy's. Here is the thing: The customer service is excellent. Sam, the employee we spoke with, had extreme knowledge of his product. He spoke with confidence and helped us find the best deal. Even throwing a knick knack in for free after we had made our purchase. This store is well organized and very clean. Expertly laid out so every piece of product is clearly visible and available to see up close. And not to mention the prices are excellent! Absolutely recommend this shop. read more

Really 20$ for a puff bar, is that the way you treat people during this pandemic, to double your prices!? Their Karma scares me

My first review was filtered out so here goes how awsome this place is after my second visit and I got a aswome deal on hooka tabacco strawberry and some new exotic flavors I havent seen before! A must go read more

This place is amazing! Diverse collection with beautiful pieces available in price ranges for anyone. Staff is very helpful and knowledgeable; Katie helped me pick out my new bong and cleaner, was kind, informative, trustworthy, and really focused on my needs rather than trying to sell the most expensive piece or something like that. I highly recommend this smoke shop to anyone and everyone! read more

Such an awesome experience going here. Compared to Sugar Daddys, this place is cleaner, has a better layout, and the owner is dead set on good customer service. Bought a vaporizer and he threw in a 25$ grinder for free. Definitely highly (no pun intended) recommended. read more

Just awful and untrustworthy staff. Sketchy and ugly and overpriced. I'm going to Big Daddy's next time I'm in the neighborhood.

Stopped by on a lark today, knew what I wanted but it has been so long, really, really long time and I was lost to find my replacement. When I walked in, the salesman, Mohammad (?, name on the receipt), greeted me, made sure I knew he was there to help, and let me check out the cases of stock. I asked to see one, he came right over and listened to what I wanted. He took me to another case, and took out what became my new pipe. Thanks, Muhammad! It's beautiful, but not overdone. I'm very happy. read more

They are manipulative and misleading in their buisness practice. Over charge and unfriendly when you ask about one thing or another's price being too excessive or not on par with the local market. Who ever owns and runs the store isn't a quality buisness man. read more

The Newest, and best smoke shop in Boston. Walked in there, and saw things I never seen before. There, they have the best collection of hookahs, pipes, and other devices, I never seen before. Definitely, was impressed. If anyone goes there, checkout the back room. Hands down the best displays of water pipes. This is not to mention they are customer service friendly, I spent an hour there just learning about what they have. Beside getting an amazing price, my girlfriend was able to get body jewelry there. If you like your smoke, do not waste your time getting junk items somewhere else. Go there!! read more

I usually never right reviews but this place is where the rats of Boston's go to buy cheap knockoff of American made brands. They do not support local artist and manipulate many artist into thinking they want to buy their glass just to go back on their word and buy from China. They also have the scummiest owner and workers who think they know what they are talking about but literally make you believe what they are saying is true. Steer clear of this place don't give your money to scum bags. read more

This place sells fake china glass and Muhammad is a liar. Muhammad isn't knowledgeable about they glass they have on the racks. They store owners will say one thing then flake and take it back. I'll never go to this place again or ever recommend it. Save your money and go else where. Bluemoon Smoke Shop is trash and sell fake brand name glass. read more

Nice store, very helpful staff. Asked for matches and dude tossed me a free lighter. As good as it gets. Thanks!!

So before I say anything about my experience at Blue Moon, I have to point out that the first review here was clearly written by someone who works there. I have seen all the things they sell there, and after talking to the "knowledgeable staff", I can safely say they have no idea whats going on. I asked what size accessories one of the pieces took, and he looked at me like I had 5 heads. I just said never mind. On top of that, all the bongs I saw were off brands I'd never heard of. The small pipes are cheap, but when you look at them up close they definitely look sloppy and poorly made. I also asked if they carry local artists, and they said no. There was also this guy with slicked back hair and obnoxious yellow, "420" T-shirt that kept following me step-for-step down the case and not talking to me like I was trying to steal something. It was kind of weird. If you like cheaply made everything and being treated like a shoplifter, this is the place! read more

Fantastic head shop! I was in the market for my first oil rig and decided to check out Sugar Daddy's. It was alright, but nothing in their selection jumped out to me. As I was walking home, I noticed Blue Moon and decided to stop in. Immediately upon entering, I was greeted by the owner and a friendly employee. After browsing their impressive glass selection for a few minutes, the employee talked to me about what I was looking for and helped me narrow down my choice. I ended up going with a Prescribed Glass rig (made in California). They understood I was a student and sold me the rig, a titanium nail, torch, butane, and titanium dabber for $200. I'm surprised to see a lot of comments about them only having imported glass. They had one section of cheap imported glass, but the rest was made in the US or a famous brand like RooR. I even saw the owner buy a bunch of locally-blown pieces from a Boston-based glass artist while I was there. read more

I really don't understand the bad reviews. I have been in the shop twice now. The first time I was just picking up some papers. I haven't smoked in quite a while so I asked about papers other than Zig-Zag, and they were very helpful and I wound up window shopping and chatting up the nice folks behind the counter. Checked out a few items for later and went on my merry way. Stopped by on my way home tonight to buy a small pipe I had seen on my last visit and once again had great service. I knew the pipe didn't come with screens, so I asked for a small pack of those as well, which the fellow behind the counter threw in with the purchase. Not a big deal maybe, but it's little things like that which will keep me coming back. I have to agree with some of the other people who have commented on the bad reviews, and I am inclined to think that they're trolling. read more

This place deserves nothing but five stars!!! :) friendly service, good products, and plenty of it too!!! This is my go-to place :) so glad it's here!!!! read more

I was originally making my way to Sugar Daddies (which is just upstairs) when I noticed this store and decided to pop in. I was needing to replace my daily driver and didn't want to spend too much, but knew exactly what I wanted and what I was keeping my eyes out for. Blue Moon definitely delivered and kept my eyes open the entire time! The selection is huge and I was like a kid in a candy shop! The guys there are great, funny and love talking about the different options that could suit your needs. I collect glass and boy was I tempted on many different awesome pieces that they have. The selection there is awesome -- from inexpensive all the way up to the heady/artsy pieces! Regardless of what you are looking for, you will find it and be able to fit your style with your budget! I got a sweet inline recycler for half of what I had been looking at online and before I could even begin the wheeling/dealing about the price they had already discounted it and thrown some goodies into the mix! I will definitely be returning when my glass "peace" fund has more room in it! read more

This store is awesome. The staff are very friendly and helpful. My favorite smoke shop so far. Funny because sugar daddy's is right above this store read more

Came in for a vaporizer. Though they did not have the one I originally wanted, I am extremely happy with my Pax 2 purchase. Nick was extremely knowledgeable and helped me make the right purchase. He was very friendly and knew about every product in the store. Highly recommended. read more

Great shop with a wide selection of glass. Huge markup compared to online prices, but that's normal for any headshop. Still very nice, and you they are willing to negotiate which is always a nice thing. Definitely check it out! Awesome shop! read more

Blue Moon Smoke Shop had a vast variety of the top of the line products. The owner and employees are very helpful and hands on, and are always willing to meet the customers needs and wants. Great shop, would recommend it to friends. read more