I have had 3 pets cared for here since 2018. They've all passed. I have a new rescued cat who has a…read moreskin problem with itching that has removed his hair in patches and he has a swollen eye. I called to make an appointment yesterday, for today hopefully, but they wouldn't book an appointment for a new cat without receiving an electronic copy of his medical record, or a personal drop off of the documents. I had trouble uploading to their website and the internet is a widespread mess yesterday and today so I asked if I could book an appointment today and bring them with me. Nope. No scheduling without a record in their hands! I'm so appalled and frustrated with their policy that I am switching to a different vet. I'm tired of having to go through hoops to get service!

Considerate regarding owners and compassionate with animals. The hours are decent and the office…read moreis close to where I live. I couldn't ask for better.

If have used Roberts for two different dogs. Always found them wonderful. I have puppy proofed my…read morehouse but this past weekend my almost adult Assie had a piece of plastic stuck in her mouth. (Sometimes she still chews on something she may have found) The wonderful veterinarian nurse was able to extract it. They didn't charge me. If I had tried to dislodge it could have been very dangerous. Thank you so much Roberts From Elizabeth and Katie (the mini-Ausie)

Dr. Stephanie Powers is the Medical Director of this practice and I cannot rave enough about her as…read morea veterinarian and a leader. Since Dr. Powers was named as medical director, I have seen nothing but positive changes. On top of her improvements to the business, she is also the best vet we have ever had. She is smart, kind, compassionate, and delivers exceptional care. We will always bring our cat(s) and dog to VCA Roberts/Dr. Powers.

Another scare averted. Dog not feeling well (rescue with kidney failure) they were able to squeeze…read moreus in on a busy Tuesday and do some testing. The tech and the vet are super kind (fear free certified) they always discuss care and there is no pressure. Hopefully we didn't wait too long!

We were up in NH heading home from a weekend of camping when we got a frantic call from our cousin,…read morewho was watching our family dog Fatima. She had bloat and it was so bad that when she arrived at MAH, they did not think she was going to make it. We were told she didn't even have a heartbeat at one point. THANK YOU to the two vets and five technicians that were able to clear the air bubble and bring Fatima back to life, so that she could go into surgery and have a chance to live. We are so grateful for your team and their quick action and expertise. Fatima was definitely not ready to go and can now go back to enjoying the good life, all thanks to you all!

I walked in on a Sat morning with my sick dog Charlie had no appointment but Dr. Judy took the time…read moreto examine and treat my dog, Charlie was feeling so much better the next day. I also had my cats neutered there as well. I have nothing but wonderful things to say about SS Animal Services

We said goodbye to our 13 year old beabull Mabel today. Mabel was very sick with multiple health…read moreconditions( many clarified by Dr. McAdam' s diagnostic work). Dr. McAdam took the very best care of her from the first day we brought her in. Unfortunately, Mabel' s dx was beyond treatment at the end and euthanasia was the only compassionate way to alleviate her pain. I cannot say enough about how respectful Dr MAdam was with our sweet girl and how she prepared us so well in knowing how this procedure would transpire. We felt very comfortable in her competent care. Mabel was so peaceful and had the most beautiful ,loving transition to Heaven that we could have hoped for. She deserved no less and we are forever grateful for Dr. McAdam and her staff that assisted us today ( and at each visit). I would not hesitate to recommend South Shore Animal Services to anyone , especially if you have an elderly dog who needs compassionate care. Thank-you Dr. McAdam. You have our respect and our endless gratitude.

Amazing people to see for an Urgent Care Appointment for our Pup. Our Reg Vet had no appointments…read moreavailable today and they recommended Brijon Vet Urgent Care. Wonderful People, Super Clean and SO CONVENIENT. Located right on 53 in Hanover. Of Course, we hope NOT to return but if we need Urgent Care for "the Princess", we will absolutely be back ! Thanks for everything.

Very happy with treatment that my dog Lola received. Everyone was friendly and professional. I also…read morereceived a follow-up call to check on her condition. Overall great experience!! Highly recommend!

Morning Star and Dr. Lee are one of the few independent vets still around. I have nothing but good…read morethings to say. The ladies that work there are so nice and kind. The comments about Dr. Lee are not fair as she always has the best advice for what is good for your pet and that might hurt some people's feeling. Highly recommend.

We've had great experiences with both of our dogs at Morningstar. The owner and staff are kind and…read moreresponsive and the prices are quite reasonable, including for more intensive interventions like canine chemotherapy.

My cat was dying and they refused to see her because I hadn't been there before. It was a Sunday…read moreand most places were closed.

I have nothing but good things to say about Hanson VCA…read moreEveryone very helpful in your pets needs. And a special thanks to Dr. Finney and his team of Dedicated Veterinarians.

Losing a pet is never an easy thing but HOW you say goodbye MATTERS. We contacted Dr. Susan Holt…read moreat Say Goodbye at Home when we knew our precious little golden, Sailor, was failing. Dr. Holt was absolutely AMAZING. Her love and care for animals and her undertaking of her business says it all. It can't be easy for Dr. Holt to travel to pet owners homes and face tears and anguish every day, but that's exactly why she does what she does. So pet owners can peacefully say goodbye to their pets in the comfort of their own homes. Despite our sorrow, we felt so good about how our little warrior just drifted off in one of her favorite spots in the house. Dr. Holt was extremely caring and gave us time with her..comforting us and assuring us of our decision. If the time ever comes when you have to face this painful decision, I highly recommend Dr. Holt for a caring and beautiful sendoff. Thank you Dr. Holt for your strength and love. We miss our Sailor every day, but you have made us smile as she was so peaceful and ready for her journey to once again be united with her brother Sam over the rainbow bridge.

I messaged Dr Holt on a weekend night and she got right back to me. She came and picked up my baby…read moreParker. Dr Holt is so compassionate and you can see how much she cares and feels your pain. Thank you Dr Holt for taking good care of my baby Parker.

Seriously, nobody acknowledged us the whole time we were in there. I had to ask them questions 5…read moremins after we were there. Its just rude. The adult behind the counter has he personality of a mop. A very wet mop!!! We went into the bike store a few doors down and we were acknowledged right away and we said we were all set. A few mins later looking at a bike someone else offered us help. Thats customer service. Needless to say we bought nothing at the healthy animal because i wanted some recommendations on cat food. No customer service equals no sale!!

I really like and support the concept of this store. I'm all about holistic things for both myself…read moreand my pets. The reason I only give 3 stars is the lack of selection with the dry dog food. I know they're willing to order items for you, but I wish they stocked the store with more variety. I feed my gang Evanger's and while the HA has the canned food, they don't carry the kibble in store which is very inconvenient if you run out and need more within a day or two. The store is extremely clean and nicely set up. They have a small selection of toys, some cute collars and natural chew treats. Diane is a sweetheart and very easy to talk to and knowledgable. Would be 5 stars hands down if there was more kibble in store. EDIT: bumping HA up to five stars. After getting treated so rudely at another store I've been going to for years, this place not having as big of a selection is made up for in the customer service department. I recently switched my pet over to a different diet and the healthy animal just happens to carry exactly what I need. They're so so nice here and if they ever don't have a certain flavor they'll order it no issues. They don't pressure you into anything and I totally appreciate that.

We love working with Kerri! She is such a gift to our family. Kerri had amazing attention to detail…read moreand has watched my dog Margo, for over a year. There have been a few times where she identifies a different behavior in Margo and reports back immediately. One time Margo was allergic to her flea meds and I was able to schedule her a the vet same day due to Kerri identifying the problem so quickly. She always gives a detailed report and sends lovely photos every time she walks Margo. Kerri has stayed many times in the house and always leaves the place neat and tidy! She takes security super seriously and as a single dog mom there's no one else we would rather work with. We love Kerri and you will too!

From the owner: Dog walker and pet sitter for your loved animals. Your Pet is My Priority.read more