Knowledgeable staff! Helped me to save money on my hottub chemicals. It is now a year later and…read moretheir recommendations are still working!!

We purchased a hot tub from Lesley back in September of 2023. She and her staff have been amazing…read moreat helping us getting it up and running and supporting us through our first season with it. I don't have enough great things to say about Lesley as great customer service has been harder to come by these days and she has been the whole package! Thank you!!! We will definitely recommend Valley Pools and Spas and Andover!!

On time and very knowledgable.  He fixed my pool's heater and I will ask him back to install a…read morechlorinator.  I couldn't get my former pool guy to respond with an appointment, Pool Commander showed up the next day.

Troy, the owner of the company was able to fit us right in and was there the next day after asking…read morefor an appointment. He was friendly, professional, lot's of knowledge. We will hire him again in a heartbeat. Semper Fi

I looked at 4 different brands of spas and found Hot Springs spa to be the best tub out there …read more No chemicals , just salt water. Sales people were very helpful

A wonderful family owned company who truly cares about their customers health and wellness.read more

We hired them for a plumbing job at our place in Minneapolis and the whole experience was smooth…read morefrom start to finish. Scheduling was easy, they showed up when they said they would, and the technician took the time to explain what was going on and what the options were before starting any work. The repair itself was done quickly and cleanly, and the quality is obvious, everything works perfectly and they left the area in great shape. What really stood out was the pricing: it felt genuinely fair for the scope of work, with no surprise add-ons or "gotchas" once they were on site. Professional, transparent, and high-quality. If you need a plumber in the Twin Cities, I'd absolutely call Randy's again.

Had two of the techs visit today. The job was to put in a single smart switch. The quote: $350 for…read morea ten minute job, so about $2000/ per hour. Techs were friendly, as was the booking team. As others have said excellent communication throughout. I paid the $75 truck roll, sent them on their way, and did it myself. Good people working for bad company.

Move over PoolWerx (former Performance Pool & Spa), there is a new pool sheriff in town…read more First year, using their services and they have been great. Their prices are hard to beat and the service is absolutely stellar. Had them perform multiple services this year and they were very prompt with communication, scheduling and then getting the work done. I would highly recommend them anyone who owns a pool. P.S. - they have a weekly chemical program for which the cost is very comparable to essentially if you were buying chemicals from a store yourself!

From the owner: Sparkle Pool is a local, family-owned swimming pool and hot tub service serving the metro area. Our…read morestunning showroom is conveniently located, and our experienced staff is dedicated to providing our customers with the best products and services the industry has to offer. Looking to transform your backyard? We specialize in custom in-ground pools, from design to installation, as well as liner replacements, auto cover replacements, and essential pool maintenance and repair services to keep your pool in top shape. We also offer professional pool chemical service, ensuring your water stays balanced and safe all season long. We're also your go-to destination for hot tubs, featuring the luxurious Caldera Spas line. Whether you're in the market for a new spa, need hot tub repairs, or are looking for filters, covers, chemicals, and accessories, we have everything you need to keep your spa running smoothly. Beyond pools and hot tubs, we offer above-ground pools, swim spas, Polaris and Dolphin pool cleaners, pool toys, skimmer and pump baskets, and all the necessary chemical supplies to maintain crystal-clear water. No matter your backyard vision, our team is here to help make it a reality. Stop in today and let us create your perfect backyard paradise!

We have had our swim spa drained, cleaned, and refilled for 5 years now. CWS has an amazing team…read moreof professionals! High quality service and high quality people who care! Thanks so much!!

A+. Our heroes! Our salinator equipment went on the fritz which caused our salinity to go off the…read morecharts. To save our well (and our sanity) we brought in 6k gallons. These guys were responsive, friendly, prompt and efficient. We want to be on the list each Spring for start-up! i could not recommend them more highly.

Kevin has been great to work with - he helped us patch our step and installed a new pump in a…read moretimely fashion. It is nice to see quality work in a world of indifference.

Not off to a good start…read more I've been a pool owner a good number of years at a handful of properties and just bought another home with a pool- this time in plymouth Mn. Prior to hiring a company to service this home I felt I had done my homework. Dolphin looked like they provided quality customer communication, good service, fair prices. So I gave them a call. Talked thru their opening the pool process, I laid out my wants / expectations. Stated I wanted weekly cleaning ect and we set a weekly cleaning day. Well... the opening looked to have went fine however they told me before coming that they did not vacuum on open day - which I thought was weird - stated they needed to let it all settle to the bottom - which it already had as it laid dormant for the winter - but all in all it was open - I was surprised I got no report or communication after their open 5 days ago. So I called them after 5 days - Thursday of thia last week - two days ago - to confirm all went well when they opened and that we were on for yesterday - Friday - with our weekly pool service / cleaning; as I had a group of kids coming over for a party and wanting to swim today Saturday. Thursday - I Was told things went well and they would be there Friday -Yesterday. Then Friday, yesterday - I stayed home so I could meet the techs. Friday came and went - they were suppose to show up set temp, treat and clean. As of noon no one had shown up so I shot them a call to confirm they were still coming. They confirmed that yes they would be getting there yet today, Friday. 6:00 pm rolls around. No show. Office closed. No communication. No apology. Just no show. Saturday, today. They opened at 10:00. I shot them a call to see what happened. They said... we don't know, but that they could transfer me to a Jeremy and he could get back to me Monday. I asked if the guys that were suppose to come yesterday were free to come this morning so I could keep me kids party and so they could swim. He said no one does service work on the weekend and that Jeremy would have to get back to me Monday with an update on when they could get out to the house. Super frustrated. Having to cancel the kids party and bum a dozen kids out. Super frustrated that I did not get any communication - no apology. Why is it that the entire day went by and not once did they feel the need to reach out and communicate after I had called them and confirmed with them both Thursday and noon Friday. The client should never have to reach out to a company to confirm these types of things - rather a company should be proactively be reaching out to their customers confirming things and or providing status updates. I guess I will sit here and twiddle my thumbs till Monday to see if they call and when they will be out next. Would be nice to have the company just do what they say they can do and service the pool per the agreement on the day each week that we all agreed. A persons word needs to start meaning more again. I'll update u all on the resolution / outcome. 4545 terraceview

I just started using Northern Pool & Spa pool cleaning services this summer and so far so good! I…read morehad an issue with algae which is why I initially called for help. Steve was able to get rid of it within a couple of weeks and things have been great ever since! I have a lot more free time to enjoy my pool on the weekends now! I'm looking forward to next summer already! Thanks Northern Pool & Spa!

From the owner: We specialize in weekly pool treatments weekly cleanings,bi weekly Cleanings,Repairs and much more.read more

Customer Service is shitty. Warranty work was to take place today and asked when they were going…read moreto come since no one showed up. I got a text back: "It kind of poured rain for most of the day. Maybe you don't work outside. I'll get back to you on when I'll get there" This company can F themselves!

Joe the owner is a piece of work. They "opened" my pool, took the cover off, and "opened" pool…read morewhich consisted of taking the mesh cover off and taking plugs out. Not turning on the pump, the heater, nothing. $353.00. AND left a plug in that auto fills the pool, causing it to keep pushing water through, which caused a hard water stain of a 6x8 area of my concrete. The water treatment couldn't keep up with the amount of water it was trying to push through, because the plug was left in! Joe tried to blame me, saying the couldn't see the plugs because it was swampy, which was total untrue, it wasnt merky at all for the first 12 inches of the pool and they sure didn't have problems taking out the others. They missed it, didnt know what it was due to inexperience. The problem: inexperienced workers that have clue about high end pools. He is selling the company, probably because he can't keep workers. He shouted at me saying "I will write the bill off (because I said I am not paying until you get rid of the 5x8 stain on my concrete) but we will not service you anymore". I didn't call for their service anyway, my pool guy chose to contract it out because he was busy, I would never want them back!