I am writing to formally file a complaint about a disturbing incident that occurred on January 21…read morearound 2:00 PM during my visit. After a minor issue involving another jet ski, I was approached by a member of your security team who immediately became hostile. Rather than attempting to understand the situation, he escalated things by threatening me and stating that I was banned from returning for the next year. When I asked for his name, he refused to provide it. I am including a photo of this individual, since he would not identify himself. What was even more troubling was the discriminatory tone and attitude he displayed toward me after realizing I am Jewish. His behavior and remarks were clearly biased and inappropriate, making me feel targeted because of my religion. This is completely unacceptable. I am requesting a full review of this incident!!!

It's a really nice harbor walk Marina that we visited while we were in Destin. I like seeing the…read morewater I like seeing the fish the boats it was really cool and nice place to see

Amazing! We took…read moreour boat to Destin for family trip. The place we rented had boat dock but no launch/ramp. We used Destin Marina to launch from. They have a nice and small convenience store for ice, drinks, and misc items. There is gas at the end of the dock. There are picnic tables in the back. This came in handy to keep the kids occupied while launching the boat. Normally the wife pulls the truck off ramp and parks the trailer. At this marina, there were plenty of workers/dock helpers that helped the husband with all this. Having these young men helper is as such a blessing and added bonus. We made sure to tip them. There is also an indoor restroom close by that is clean and spacious and made a great family changing room. You literally leave the marina and pull right onto Crab Island.

This is the place! Literally right across the inlet from Crab Island and just under the bridge to…read morethe Harbor. Deck hands took off my boat and docked it while I drove 100yrds to D&J Dry storage ( see my review for Susan at D&J) walked back to pier and deck hand fueled my boat, paid for fuel and $20 launch fee and was off. They have everything you need. Fuel, bait, beer, ice, snacks, water, drinks and plenty of place to dock. Current can be swift here so have dock lines tied to boat so they can take it off trailer by hand and never get out of your truck. Or show everyone your boating skills and back it off yourself bumping and scraping the pier and not tip the young guys trying to make a dollar for the summer. I do that enough back home in GA where we have an 8' tide swing not 8" like in Destin. When I am on vacation I treat myself like the rich guy I'm not and let servants do the work. Just makes life enjoyable. Beside no one will go home and tell their friends about the amazing boat handler they watched in Destin.

We rented bikes with Rachel when we came in and she was kind, friendly, and offered great advice…read moreabout our ride around the area. We would stop in here again and appreciate her help with our stay! Bikes were in great shape, she had clean helmets for us to wear, and made sure we knew our safety was her priority... next to making sure we had a good time! Really appreciate customer service like this!

We had dinner at the Sandestin Marina. The service was delightful. Our server was Ty. He was…read moreknowledgeable about the menu and drinks. His suggestions definely made our night. The meal was well-prepared meal of chicken pineapple fajitas. The food was served quickly and was plentiful. The view sitting outside was of the bay and the many yachts. The restaurant 's interior was reminiscent of a rustic pub on a wharf. We went back the next night because of our first night experience.

George and his crew run a tight ship! The yard and marina has really came together over the years…read moreand is a great spot to haul out big or small! Plenty of guys walking around to point you in the right direction if you need some help in anything. 100% Recommend.

I tried to like this marina. I really did. Dropped boat off in November 2023 for a new bottom paint…read morejob. The boat sat on the seawall for 8 days prior to being pulled for the work. While there it sustained fiberglass damage. I was told they are not responsible for it. After many emails later the fiberglass was repaired on 21 March 2024. The marina had my boat for 3 days. On Saturday 23 March I went to pick the boat up. While the repair job was nice, I went below which I had locked up and gave the manager the key in case of emergency. Once there I noticed someone decided to use my head and left me the nastiest mess you can imagine. Why did they feel it was necessary to leave poon my toilet? I mean cmon. This is absolutely disgusting and totally unprofessional. You can rest assured I will NEVER utilize this marina in my life.

I was at the groundbreaking event and watched the continued progress at this property. The plans…read morefor the future were for outdoor dining, entertainment venue, shopping, as well as a first-rate marina complex complete. Since that groundbreaking in 2022, Legendary Marina has been committed to providing an unparalleled experience for boating enthusiasts along the Gulf Coast. The marina is owned and operated by Legendary Inc., a leading marine dealership and marina management company with over 20 years of industry experience. The marina's recent grand opening marked the beginning of a new chapter in the region's boating community. Located at 335 Waterway West Blvd in Gulf Shores, AL, the Legendary Marina & Yacht Club stands as a beacon of boating sophistication, convenience, and leisure along the picturesque Intracoastal Waterway. Established to meet the diverse needs of boat owners seeking top-notch storage solutions, and an array of amenities, with state-of-the-art facilities designed to accommodate both annual and transient boats. With wet slips spanning up to 65 feet and dry storage facilities for vessels up to 50 feet, catering to a wide range of boating enthusiasts. Additionally there's on-site fuel docks provide marine gas and diesel, further streamlining the boating experience. The soon-to-be-built Margaritaville in Gulf Shores, AL, will be located here at the new Legendary Marina and Yacht Club! This exciting new development will bring the popular Margaritaville brand, inspired by the music and lifestyle of Jimmy Buffett, to the heart of Gulf Shores, providing a unique dining and entertainment experience for both locals and visitors. It's also very cool that Lucy Buffett's restaurant and marina complex "LuLu's" is just a short distance to the east in the ICW. Bottom line: Whether seeking a secure haven for your vessel or an unparalleled experience in dining and entertainment, Legendary Marina & Yacht Club is poised to be an ultimate destination for locals and visitors alike. https://www.legendarymarinagulfshores.com/ DRY STORAGE RATES Dry Storage Building rated to meet Cat 5 Hurricane wind speeds Accommodates Boats Up to 50ft 24-Hour Monitored Security On-Site Fueling Conveniently Request Launches From our App Unlimited In-and-Out of Water Services $23.50 Per Foot / Per Month 23'-35' Length $24.50 Per Foot / Per Month 36'-50' Length Sign an annual contract and get 4 months free when you pre-pay

Stay away from this place!!!! DO NOT TRUST THEM TO WORK ON YOUR BOAT!!! These mechanics cannot…read morepossibly be certified to work on Mercruiser. I took my boat there to have them run a diagnostic on it for an alarm. They called me and told me it was an oxygen sensor and they could replace it. I told them to go ahead and replace it. I wondered how they would decide which one was bad because the boat has two o2 sensors. A couple days later they called me back and said, "your boat has two oxygen sensors so we need to replace them. both". They told me they would not charge for additional labor only for the additional part. A week or so later they texted me and said they could not get to the rear sensor without taking the front motor mount off and taking the front of the engine completely apart to "try" and lower the front of the engine enough to get to the rear sensor, Or they could put a small hole in the rear of my boat to get to the sensor and repair it with a plate. Trusting they had adequate personnel who knew what they were doing I said ok. They called me approximately 3 weeks later and said my boat was ready. I asked them if they tested the boat and they said they ran the boat and everything tested out good. I picked the boat up and parked it for two weeks. I took it and put it in the water and it would not get up on plane, would not accelerate over 3000 rpm and then the alarm came back on. I did not have this issue before taking it to them. I texted the service person I had been working with, Adam, and explained the issues and ended the text with "Any Suggestion". Of course I heard nothing back from Adam. Ironically they have a large sign over the service counter with bold letters that says "Communication" is key. I guess Adam can't read because he sure didn't communicate after I just paid the nearly $400 for nothing. So now my boat is in worse shape, and Sunrise don't want to talk about it. So I called a few more Mercury dealers and found a fantastic mechanic in Alabama. I took the boat to him and explained the issues. He immediately noticed the "patch job" on my boat and said, "what the hell were they thinking." He immediately opened the engine hatch, pointed to the exhaust elbow and said all they had to do was remove four bolts and drop the elbow and the oxygen sensor is mounted to the elbow. They cut a hole in your boat for no reason.". His response did not surprise me because I wondered the same thing when they called me , but I trusted what they said as professional mechanics. The next day the mechanic called and said they (Sunrise Marine) never reset the code in the computer, so there was no way they ran the boat or tested the boat as they claimed. He stated he reset the code, ran the boat on the hose, then took it to the lake. He advised the boat ran fine. So I set up a maintenance repair replace to make sure the boat was top notch. I had him change several components like the water pumps, thermostat, etc. While he had it apart, he pulled both oxygen sensors, and showed me Sunrise only replaced one of them, although they charged me for both and told me they replaced both. Now I see this as fraud! I have taken pictures of them (one is clearly not a new sensor) and I'm going to give the manager an opportunity to make it right. We'll see how well his "Communication" is. If I don't hear from someone soon, I'll be posting the pictures of their work, and talking with the better business bureau. I should have listened to the salesman, Joe, who told me not to let them work on my boat for service because I could save a lot of money. ".

Do not buy a boat from Sunrise Marine. They do not stand by their customers and Chaparral does not…read morestand by their product. Our boat had rips and tears in the fabric and vinyl after 6 months of having the boat. no one will help with this problem. Daniel was our sales rep and Blake is the manager we approached with pictures and a professional written report from their own vinyl repair company . Do not buy a boat from Sunrise. These are only a few of the pictures. There are about 30 more

In today's market, what we as consumers REALLY want is customer service. We want to ask a question…read moreand have it answered accurately in a timely manner. I don't think that is a lot to ask. Yet, it does not happen very often. My wife and I just booked a House in Destin for mid-October. I wanted a golf cart. By the way, I used to live in Destin so I knew, the Golf Cart was very important. I called two places. The second was Beach Better Golf Cart Rentals. I got a message however it said I could text them on that number. I did and got a reply back in less then two minutes. The prices were more then reasonable and I could take care of the entire transaction online. Now for the rest of the story!!!! The home we rented is one of my personal friends. I asked him which Golf Cart rental place he uses. He said, "None". The home comes with a six passenger golf cart. So I did not have to rent a golf cart after all. BUT, when I do and that will happen, this is the ONLY place I will consider. The world needs to remember that we clients just want professionalism and prompt communication. We will pay more to get it. Customer service is the key.

Amazing customer service! We ordered lithium batteries through them and communication was perfect…read more I can only imagine the golf cart rental portion is just as good. Shop is very clean and lots of nice looking golf carts.

the service center to have some upgrades. Very professional work. Good communications. Everything…read moredone in a timely fashion. Service manager Chris was very communicative. Completely happy !!!

Mr. Sam and the salesman at Gregg Orr marine hooked me up last minute with a trailer after mine was…read moredamaged and got me in and out in 15 minutes. Awesome guys and extremely knowledgeable. Would recommend Gregg Orr marine for any purchase when it comes to boats and or trailers. Good people.