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    Orange County's Federal Credit Union

    Orange County's Federal Credit Union

    4.3
    (136 reviews)

    James Heritage, the branch manager, along with Autoland, especially Ulysses, were nothing short of…read moremiracle workers. I told them I wanted a reliable vehicle that was also quick and fun, and James communicated that to Ulysses right away. Within just a few hours, I was driving out of OCCU in exactly the kind of car I had hoped for. They even stayed past closing to make sure everything went smoothly. I truly appreciate the hard work they put in and highly recommend them to anyone looking for great service.

    After Orange County Credit union changed their website, I am no longer able to Navigate the Site…read more After one month of them ignoring this I posted a poor yelp review that spiked their attention. They put me in touch with a fixer who assured me he would stay in contact and get this fixed. He did this for a week claiming their team was working on it. His last email was how I need my Mac book operating on at least OS 11. I informed him with a picture that I am operating on Tahoe OS 26 Then he said that this is not true! Saying I was below OS 11. Basically calling me and my computer a liar. Now I have not heard a peep from them. This is so unprofessional- Do Not Bank with these people . Especially if you have an up to date Mac book. They obviously do not know what they are doing and they are dealing with peoples money. If you plan to use a MacBook Pro for online banking it probably is not going to work at this bank and they are too lame to fix the problem. In general I'm worried about someone hacking their website if they can't solve the other issues with their new website

    DSR Leasing

    DSR Leasing

    4.3
    (246 reviews)

    We had a fantastic experience leasing our new Genesis GV70 through DSR Leasing. Eric was…read moreoutstanding to work with from beginning to end. He was knowledgeable, responsive, and made the entire process incredibly easy. He found us a great price, answered all of our questions, and kept us informed every step of the way. The whole experience was smooth, transparent, and completely stress-free. It was honestly a much better experience than spending hours negotiating at a dealership. Even with the vehicle being delivered out of state, everything went exactly as promised. If you're considering leasing or buying a vehicle, I highly recommend Eric and the team at DSR Leasing. We couldn't be happier with both the deal and the service and will definitely use them again in the future. 5 stars!

    Buyer beware!!!! Do not use this company without a full understanding of what they will do. They…read moredid not negotiate the best OTD price in good faith so they earn more from the dealer. I originally received an automated email with a money factor that seemed too good be true and now realize it appeared to be a tactic used to suck me in to using their service. I did not realize they would not be negotiating the best price of the vehicle. Chris M. sent me a deal at full sticker price in order to receive a larger commission from the dealer. I had negotiated a better price on my own. In my option, they count on uninformed consumers and a complicated transaction. Charged my card after telling they would only charged after telling they would charge it after I filled out the application. I did not lease through them and was charged anyway.

    Spates

    Spates

    5.0
    (6 reviews)

    I waited a week before writing this. Making sure I was still as happy as the day I bought my 2014…read moreVolt from Plug Auto. And, I'm happier today than then! I had been searching for a Premium package Volt for some time. Plug Auto had the car I was looking for, And, fair priced to boot! Plug brought the car to my home for inspection and a test drive. All done at my convenience. It couldn't have been easier! The car was better than the ad said! We agreed on a price and a few days later I was in Plugs office doing paper work and signing documents. 30 minutes later I was out the door and on my way! No pressure from a salesman. No sales manager needing to approve anything. No hassle, and, a great experience! If they have a car you want, go see them, now. Or it will probably be sold. I hope they get involved with used Tesla's. I might be there 1st sale!

    Plug Auto Group specializes in electric/hybrid vehicles and is easily the best one-stop for a Chevy…read moreVolt in SoCal. Why? Overhead, expertise, and a keen sense of professionalism. Overhead: when trying to purchase a quality used car, the norm is: a big lot, several salespeople, a back office and associated marketing and support costs. Plug Auto Group is small, low overhead, well-run company that doesn't have any 'fat'. Expertise: Jason knows the vehicle and finance trades and is able to explain the potential routes to purchase an electric/hybrid. He also owns Volts and knows the features inside out. Professionalism: from assessing my needs, establishing my timeline, informing me of possible vehicles and keeping in contact with me along the process, I felt as though I was working with a peer. At car dealerships, even specialized electric/hybrid lots, I felt like I was either being pandered to or was an unwilling participant in a sales game. Jason provided the same type of documents I found at large dealerships - he uses Simpson Chevrolet to check the vehicle, Carfax, and even provided condition reports from auction houses. And I should mention that when we went to pick up our vehicle, and sign documents, the whole process was prepared and streamlined. It took us 33 minutes to go over the documents and electronically sign. Amazing. Then we spent another 20 minutes going over the vehicle, talking about tips and maintenance. I don't write reviews often because I am not easily impressed. I was impressed by Plug Auto Group and feel I received the vehicle that I was looking for at a price point better than a dealership, with exemplary customer service.

    San Diego County Credit Union

    San Diego County Credit Union

    2.6
    (14 reviews)

    I went to the Mission Viejo office to open an account for the purpose of investing in one of their…read morecertificate offerings. I linked my existing bank account to the new SDCCU account to transfer monies (ACH). I initiated the transfer on the 20th. I did not see the deposit on the SDCCU side and when I inquired with SDCCU they told be it would take three to five days before it is posted. Certainly odd to hear nowadays and my experience with other financial institutions were not that slow. On the 22nd my existing bank informed me that the ACH was returned as SDCCU could not find the account for the deposit. When I linked the accounts there were four micro deposits made to ensure that it was the proper account. Once I affirmed the micro deposits, I sent the ACH. I'm not sure what is going on at SDCCU but this experience leads me to believe their online banking system is either old or broken. There is no help function on their app and you need to call a representative for any assistance on online banking. Frustrating at best. Good news is I have my money back and the next step is to close out the SDCCU account and withdraw the balance I placed there when I opened it. The experience was awful and not what I expected from a financial institution. Their mobile app was clunky and seemed to be based on an archaic platform with limited functionality. If you're looking for reliability and assurance of a secure and safe institution this is not it. On the positive side, the staff at the Mission Viejo office was very enthusiastic and knowledgeable. Their level of professionalism was satisfying. The only negative aspect was having to go through a credit check to open an account. I've never had that happen opening any other accounts but then I am old. Anyways, your choice on whether you use SDCCU or not. I'm just sharing my experience and dissatisfaction and if you were family I would tell you to try another place.

    Stopped by to ask some advice and the representative who assisted me was so helpful I opened an…read moreaccount. Mike was very knowledgeable about bank procedures and quickly opened an account and answered all my questions as well as addressed my concerns. I have been back a couple of times with questions (and my own predicaments), and Mike has always helped to the Nth degree. Thank you Mike and SDCCU for helping me and being there every time.

    BlueYield - autoloanproviders - Updated August 2026

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