This is what happened to us for our 5/1/2026 rental reservation. Booked a reservation to travel to…read morea wedding, showed up at the Gastonia NC location to pickup the car at 8a. We were told that they tried to call us, we look on our phone (in front of them) we have received no calls, then she said she was mistaken we were sent a text, pull out phone again no texts. We are then told they have no cars, and "we should try coming back late that afternoon". Problem being we need to be at our destination that afternoon and need to travel 4 plus hours away. We asked if there is another location we can pickup the car up from and we were told there are no cars in Charlotte, and we may want to try to call Rock Hill, Hickory, or Corneluis. Asked if they could do that and were told no. We ask to cancel told to call 800-654-4173 and talk to hertz billing. First call - Stuck in AI hell, hung up try again Second call -run around about canceling because it is after our pickup time, finally put on hold for 15 minutes only to be hung up on. Third call - still non-apologetic , said there would be a $39.95 cancellation fee. After being put on hold to discuss with supervisor, told fee waived and a cancellation receipt and number sent to us. One hour goes by, and no email. Fourth call - said there would be a $39.95 cancellation fee. Explained I didn't cancel the reservation Hertz did. After being put on hold , told fee would be waived. When asked for the cancellation number, since I didn't receive the last email, I was told there was no such thing, and no records of my previous calls. Summary: Phantom car booked. Wedding missed, Wife in tears, Thank you for ruining our chance to take part in a family milestone.

Overall, I was reluctant to pick Hertz over the industry standard, Enterprise. Apples to apples…read morecomparison, Hertz beat Enterprise from pricing to ease of location for pick up along with the quality car selection. My interaction with Tom (manager) was business like with a hint of southern hospitality. In town for my daughter's wedding, the rental developed a windshield crack upon the utilization of the defroster. Assuming Hertz would place blame on me being the last renter of the vehicle, I immediately phoned Tom to make him aware of the problem. Upon the return of the vehicle, my expectation was a verbal conflict to defend that a hairline crack was preexistent. To my astonishment, I was pleasantly surprised of the contrary...zero blame game. Tom is a man of integrity, and I highly recommend his professionalism.

Thank you so much for all your help in our relocation back to the UK from the US. The vehicle you…read morereserved for us was perfect. The staff were all very helpful and made sure we had the size we needed. The ride up to Hyannis was a pleasurable and comfortable one. The car was so spotlessly clean, we tried to leave it in the same condition by putting down blankets and protectors. Gas mileage was good in the minivan, and even though there were hiccups with the tolls, it all smoothed out nicely. Thanks again! Hey Laura, I doubt you will see us again, as we've permanently relocated to the UK and have no plans to return. Take care, and keep up the good work. xx

I am not sure if I have every had this bad of an experience with a rental car agency in my 30 year…read morecareer and traveling. The clerk did not listen...when I tried to give her my Enterprise in for simply walked away...she then advised I was getting a mini van....I advised I did not need or want a mini van.....she told me she was going to check what I could get into and walked away again...this time never returning. 1 hour and 10 minutes later I contacted another agent...who looked up my reservation and said "they are cleaning your mini van now" I gave up - the service light kept notifying me it need an oil change.... GLAD IT WAS PAID FOR BY GEICO - they will never get a dime of my money.

This location called my phone a hour and a half before scheduled pick up time and left me a…read morevoicemail saying that there wouldn't be a car available for my confirmed reservation. I didn't receive the voicemail before because I was still in flight . Once I landed and checked the Enterprise app, nothing looked wrong, because it asked if you like to check in and start the pickup process. Once I arrived at the location, they informed me that they had no cars. I was told to call a customer service number. After talking to 3 representatives and waiting outside for over 3 hours, the district manager never called, as I was instructed they would. Stranded and cold.

I rented from this Enterprise and it started well. This rental was following an auto accident. My…read moreinsurance company paid $40 per day up to 30 days. The rental was $42.99 per day (for both me and the insurance company). I also kept the rental for three additional days at my own expense while I worked through purchasing a new vehicle. When I returned the car, I never received a bill. A few days went by so I reached out to get a copy of the final bill. To my surprise, I was charged $391.21 for my portion (3 days at 42.99, plus the taxes). They charged me $7.33 per day but couldn't explain the charge or breakout for the $7.33. When I questioned the first person, she couldn't figure it out and suggested I reach out to the Manager, Anthony. The next day, I called Anthony and we were on the phone for over an hour and he couldn't figure NOT explain the charges. I had $7.33 x 30 days. $42.99 x 3 days. Plus the taxes for 33 days. When I asked about it, the manager initially said it was the difference ($2.99 plus taxes). When I advised him nothing he is suggesting makes sense and nothing equals the totals the way he explained it, he said he would send an email to the accounting team so they can explain the charge. That was over week ago. I even asked him to include me on the email he sent so I could ask the questions I needed them to answer. He agreed to send it and include me...and I haven't received the email nor any further communication from Anthony. That was on 1/30/25. Additionally, there was damage to the vehicles. While they recorded the damage, they documented it to the driver side but the damage was actually on the left sign.

Couldn't have had a better experience. Davauris was early and patient to pick us up, was…read moreprofessional, courteous and a pleasure to be around. We would highly recommend Morgan Transportation and would not consider using another car service when in the area. Steve Rollins, MT. September 2024.

Promised a pickup from Waynesville to the Asheville airport. Stopped returning texts and calls when…read moreour group asked for a status update. Got a vague answer after several calls. Very unprofessional and unreliable behavior. I would recommend a more reputable service in the region.

Always friendly and helpful. Very trustworthy. Due to work it is hard for me to make appointments…read morebut he and the team are always willing to work with me. Strongly recommended.

From the owner: We provide Quality service and great prices. Small local business. Family owned.read more

This place is a gold mine and runs like a well oiled machine. Great attention to detailread more

I started going to this car wash because the one closest to my home went up in price. IMO no basic…read moremachine car wash should cost more than $10 ESPECIALLY when it doesn't even fully wash your car. I'm thoroughly annoyed that now this car wash is also $15 for a basic wash that doesn't completely wash my car. I am not the kind of person to pay $20+ for a machine wash. I refuse. If I'm paying for a machine to wash my car, MY CAR SHOULD BE WASHED. There was still grime, bugs, and bird poop all over my car. (I didn't get pics of the 3 bird poop spots I had to scrub off). I do appreciate they have a free air pump though ... the only reason I gave 2 stars instead of 1

Got my Rogue transported quickly, with no issues. The price was pretty good compared to other…read morebrokers. Would work with again, thanks.

From the owner: Our car shipping services covers 48 states, offering options for every taste and budget:…read more •⁠ ⁠Maximum economy. Transportation by large auto transport trucks is the cheapest but the most time-consuming method. It is recommended if you need affordable auto transportation and when the delivery date is not urgent. •⁠ ⁠Economy + speed of delivery. Transportation on an open truck that can transport up to 3-4 cars at a time. More expensive than a large open hauler, but transports faster. •⁠ ⁠Maximum protection and speed. Transportation on an enclosed motor carrier that transports up to 2 cars at a time. It is the safest option for transporting vehicles. It provides privacy and speed of transportation. It is often used for expensive, classic, rare sports cars and cars that require additional protection. Why ship with our company? - Insurance coverage - No hidden fees - Reliable drivers. - Door-to-door service - Safety.