I had a verbal agreement with a sales rep (Devin) that was also confirmed by the manager. Once a…read morewritten agreement was set, the price didn't reflect the verbal agreement. Once a confirmed agreement was finally met, all communication from the sales rep and dealership stopped! This was after I purchased an airline ticket to travel down to purchase the vehicle!!! Absolutely the worst experience in vehicle purchase history!!!

Stay away!!! They will take advantage of anyone with low income. They add service warranties, run…read moreyour credit with over two dozen crediotrs. They lie, they are crooked. RUN AWAY from here.

I live in the Madison, Wisconsin area and have been looking nationwide for a nice 2018-2019…read moreMercedes GLS 550. I called Amin about the 2018 GLS 550 in stock. He assured me it was a great vehicle. I made the commitment to buy it, so I flew from Madison, WI to Charlotte. Amin picked me up at the airport and the car did not disappoint! The transaction went smooth and I was off driving the GLS550 back to WI, a 13hr trek! I was a bit nervous about a potential breakdown, but to my pleasant surprise it performed very well. There was a brake shimmy so I called Amin about it and he made it right with me and I am a happy camper with this 2018 GLS 550 ! Thank you Amin for making this a very pleasant experience and I do recommend checking out their inventory, or let him know what you want to buy. Amin is a very personable and customer focused businessman. Best regards, Keith

I recently purchased a Porsche Cayenne S from Carolina Auto Imports, and the experience was…read moretop-tier. The customer service and communication were truly exceptional, with staff that are professional, knowledgeable, and genuinely focused on making the buying process seamless. They provided clear, transparent information, making the entire transaction stress-free. If you are looking for high-quality vehicles and unmatched service, I highly recommend them. Key Highlights: Superb Communication: Kept me informed throughout the entire process. Customer-Focused: Professional and friendly staff made me feel valued. Quality Inventory: The Cayenne S was in immaculate condition. Highly Recommended: An honest, straightforward dealership.

Got my car in right away after I called. So glad I brought my car here. Going to be my first call…read morefrom now on with any car troubles! Thanks boys!

Super fast! I've had my vehicle inspected at Jake's for two years now no complaints…read more The service is fast, the people are friendly. I'll be back in 12 months.

I had the pleasure of buying my car through Toshiya. He went above and beyond for us, despite the…read morerushing around we handed to him. He didn't give us the run around and made sure we were getting the right vehicle for our needs. Would def buy from again and highly recommend! Thank you Toshiya!

Myles was a fantastic Salesman. Thank you for the laughs and the laid back experience....read more

We cannot think Carolina auto warehouse enough! Christina worked with us, and she was absolutely…read moreamazing! Super funny, and probably best of all has the sweetest dog ever! We felt really safe in our car, which is so important to us since we have a four year old son! I was explained every step of the way what we were doing, and also what our coverage entailed, which was so helpful! This is such a great place to buy a car, I could not recommend Carolina auto warehouse any higher!

2 Thumbs UP! My…read morebuying experience with Carolina Auto Warehouse was as close to an enjoyable car purchase as it is possible to get. I am 65 years old, they are only the 2nd dealer I would ever say that about. Each member of the family operation I met was genuinely very friendly and pleasant to work with. They actually came down $2500 on what honestly was already a fair price. And this at the tail end of the used car price markup craziness to do with the covid pandemic. They also arranged to have me picked up from the Charlotte airport, a good 30 min from their dealership. I was heading home on a 600 mile drive Immediately after doing the final sale details with them. Knowing this, Justin and Christina went out of their ways to accomplish as much of the paperwork and sales finalities over the phone before I even left to fly to Charlotte. I highly recommend CAW and I'm sure you'll be as impressed with their efficiency, friendliness and honesty as I was. Yes, I actually said that about a car dealer. I would not hesitate to fly another 600 miles up to Charlotte to get another vehicle from them. Bruce in Melbourne, Fl

Well, I couldn't have honestly foreseen a day when I would actually write a glowing review for a…read moreauto dealer that was a "Buy Here, Pay Here" business. In my previous career I was constantly warning people about them and the "Hidden Prices", "Sales Agendas", and "Smile at you while shopping, forget who you are upon Sale or Contract" and total lack of compassion "God help you or our Tow Truck will be there" mentality. Parks Auto Sales at 3804 Rozzelles Ferry Road in Charlotte, NC (980) 859-0480 has PROVEN themselves to be the exception in my experience. In my situation I was totally unaware it was a Buy Here, Buy Here, used car dealer; I was merely looking for a reliable and dependable vehicle within my price range and they had an ad on their web site showing one though just a little above what I was looking to pay but the vehicle had a CAR FAX report which I always would recommend to any buyer. I was a couple of hours away so before I went there I asked about a negotiated price which the owner, co-owner felt they could work with as this would be CASH deal and if I liked the car and bought it, would pay by check and pick up end of week after they had been assured the check cleared and I had made ride arrangements. The CAR FAX report I verified and was pretty much as advertised EXCEPT the ad listed it had a GPS which the one I was looking at did not. ALL other accessories were on the vehicle and in working condition. The vehicle had been well maintained and drove smoothly, but I noted the windshield was cracked. Since my intent was travel, GPS was a big deal and co-owner agreed it was a mistake when entered as the equipped package typically DID HAVE a GPS but original owner must have opted out of it. I was seriously debating whether to keep shopping and thank them for their time or see what terms we could come to that might entice me, as long as they likewise agreed to replace the windshield. We successfully found a middle ground and I wrote out a check and would pick up the vehicle on that Friday. On the Friday, things went smoothly, all paperwork was in order and I drove the car home. At this point I will point out they had a new office employee who was there handling everything and the ONLY thing that slipped through the crack was a TEMPORARY permit on the back. I "PRESUMED" that was a given when getting a car, but was a "New Guy" oversight that ended up without any consequences. The owner and I have remained in touch and he stands by what he sells 100%. Mind you when sold "AS IS" means just that, in this case with Parks, you get a AUTOFAX report which is genuine when available. The vehicle is checked over carefully before it is even offered for sale. There is NO "bait and hook" deception and it was a very pleasant experience to find a used car dealer and especially one that offers BUY HERE PAY HERE. After a career spanning 24 years where I typically involved more than I care to count with places my subordinates had dealt with, and NEVER thinking I would even consider doing so; in all honesty I finally found one I wouldn't JUST recommend but would HIGHLY RECOMMEND! YES, they are THAT HONEST. As a disclaimer I want to make it perfectly clear I have been in NO WAY compensated for this review, and the owner himself can tell you I am blunt but upfront honest. I found the owner to likewise be a very HONORABLE and HONEST man. At almost 77 I have dealt with all sorts of new car, used car dealers and as stated been in situations involving this type of dealership BUT this is ONE that stands ABOVE them all. Hope you stop by and check them out.

Great people excellent customer service. Went to purchase a car for my son. They really work with…read moreme on the price took their time and let me drive several cars Thank you, Parks.

Everyone there was friendly and efficient, it was family friendly I found jus what I was looking…read morefor and am very happy with my choice, I have already recommended evans auto to several of my friends

I never thought i could say i had the most awesome experience at a Auto sales lot before yesterday…read morebut here they are. I bought a 2017 Silverado from Evans Auto sales and it was hands down the best experience i have ever had in purchasing a truck. I own a business and have bought many trucks but have never done so so easily. They had everything you want. Awesome inventory thats easily viewed online. Amazing customer service. They went the extra mile to make sure i had a full tank of gas before i left. And i also found out if you see anything you want on their site THEY DELIVER!!! This is great news because i can now help my mother who lives far away to get another car too. From people i know i can trust. You'd be hard pressed to get better service anywhere else. My only regret is i cant give them more than 5 stars on review. Shout out to Kaitlyn and Evan You guys are awesome!!!

Had a great experience. Reema was awesome. She didn't haggle us. She was very truthful about…read moreprices. She found a lus a car that we wanted and in our budget. The cars here are really good. Priced well. If I have to get another, I'm picking this group first.

Terrible experience. I wouldn't do business with them again. Nothing but runaround from the Dallas…read morelocation. Still don't have all that was promised in sales contract.