I highly recommend this company. Jim was great! The service was great, quick, easy and very…read moreresponsive. He didn't try to upsell me all kinds of bs like other companies, he just got straight to the point and got to work. I asked for a broken spring to be replaced and that's exactly what he did. Didn't waste my time of his time with all the nonsense I didn't need.

Garage door springs replacement in under an hour including transit for a fair price. Ask AI what it…read moreshould cost in your zip code. James was right on. Owns his own business. No surcharge for a weekend job. Answers his own phone. No dealing with a booking line. Put in my address book for next time.

I called them for a malfunctioning garage door opener that no longer would open the door. Travis…read morecame out and reprogrammed it and it works again. He could have easily sold me a new unit but instead he just charged me a service visit. Very honest people! Thank you BMS.

Long story short: my husband backed into the garage door because it wasn't fully open, and the…read morebottom retainer fell out like it was quitting its job. We tried to reinstall it ourselves -- spoiler: impossible. BMS Garage Door to the rescue. Travis came out, confirmed the old retainer was done for, and returned the next day with a new one. Cut it to size, installed it fast, and the door is good as new. Paying with Zelle was a nice/easy option. Great service, fast fix, and zero judgment about our "garage door vs. car" incident.

The Tip Top salesperson was very professional and did not have that heavy "salesman" vibe (like the…read moreCostco one that came out first). He was very organized in his explanation of door options and the pricing was very clear and reasonable. Ben and Riley installed our new doors today and did an excellent job! They were on time, wearing Tip Top uniforms, very professional and efficient. The installation is clean and perfect! We highly recommend Tip Top Garage Doors (and their installers, Ben and Riley!

Our garage door broke yesterday and I called Tip Top after seeing all the positive reviews. Talked…read moreto Carinne (sp?), who told me it would be $49 for the visit. And if I choose to go ahead with repairs after the inspection, the $49 would go towards the repair cost. A technician arrived very quickly. After a quick inspection, he determined we needed to replace the torsion spring. I asked for a quote, and after typing into his iPad for quite a while he showed me an invoice that simply said "Springs $704". When I scrolled down, I saw he also added $49 for the visit. When I asked him why I was being charged separately for the visit, he mumbled that's the standard visit cost, and then said "oh let me check my notes", then took off the $49. I asked why replacing the spring would cost $700 when my research indicated spring replacement should cost around $250-500. He insisted $700 was the typical industry cost. I immediately called two other companies, both of them quoted me $250-450 for spring replacement. At this point, my husband came home and again asked the technician why he's giving us a quote that's double what other places charge. The technician then try to throw out some jargon about how we require some special spring at a special size. We told him we will not be continuing with the replacement and paid $49 for the visit. As the technician was leaving, he kept going on about how he will send me the quote with details on the springs to show us how it's special. Yeah, I never received anything from him. We went with another company, who came out an hour later and replaced the springs for $450. Always do your own research on how much things should cost!

Nate is a rockstar dork!…read more Came to our home explained everything and im glad they sent us their #1 installer. My only complaint he was about 7 minutes late which held us up slightly but not a super big deal. I guess they really squeeze their performers. Now we have a new smart garage door - super quiet everythings aligned and even has remote camera and operation. Thanks again Nate / door dorks!

Came and did a comprehensive inspection and then made the necessary repairs…read more I feel good about the work they Did.

I can't say enough good things about ProTech Garage door and the owner, Sam Pastella. After…read moreexperiencing frustration (upsell, scare tactic) with another company; I was referred to ProTech by a very happy, long term customer. Sam came out immediately and assessed a potential spring failure. He is very knowledgable; thorough in his inspection; and gave me information that allowed me to make an educated; no pressure; informed decision. I decided to order new springs and Sam, gave me a VERY fair price. His estimate is detailed, and includes all of your fees. No surprises after the fact. He kept me updated the whole process, even was able to get the springs sooner than expected and fit me in to his already busy schedule; to get the job taken care of. He was meticulous in his work, (showed me at completion; all the new parts he installed) and finished with a full service of my door ( includes tightening all screws; lubricating all moving parts, etc. ) He made sure everything was cleaned up after and hauled away the old springs. He even wiped down my wall, where he thought he "might " have scuffed it. *** I can't be more pleased with ProTech Garage Door and SAM! He is a very honest, ethical, and kind person who I HIGHLY recommend for all of your garage door service needs. I am so happy I found him; you will be too. *Note, ProTech Garage Door ( is a small business; owned by Sam Pastella) located in Oceanside, CA 619-699-9175. Ask for Sam...he will take care of you! He covers all areas of San Diego.

I had a sudden and frustrating garage door issue at my apartment - the spring snapped, cables came…read moreloose, and the door wouldn't respond to the motor at all. Since my motorcycle is stored inside and it's my main transportation, I needed the problem fixed quickly. I submitted a work ticket to my property management, and they promptly called Sam Pastella at Pro Tech Garage Door Service (Vista Garage Door Sales). Sam and his partner Mario responded right away and handled the repair efficiently. They replaced the entire spring mechanism, reattached and properly adjusted the cables, and had everything working smoothly in no time. The job was done swiftly, cleanly, and without any hiccups. What impressed me most was how they went the extra mile - after resolving the main issue, they lubricated the entire chain, pulleys, and other components to help prevent future problems. That thoughtful attention to detail really stood out and showed their commitment to quality work. Sam is professional, reliable, and truly customer-focused, and his team delivers the same high level of service. My property management was very pleased with how quickly and effectively this was resolved, and so was I. If you're in the San Diego or North County area and need garage door repair, maintenance, or service, I highly recommend reaching out to Sam Pastella at Pro Tech Garage Door Service. You won't be disappointed! 5/5 stars - outstanding service and workmanship.

Andy, the lead technician who trains all the other techs there (not Andrew, the business owner)…read morecame out and did a great job, explaining everything he was doing, his history of experience, and what I should do to keep the door running well. He really knows what he's doing and takes pride in his work. I'll use them again when I need more service, and recommend them as well (they were a recommendation from someone else in my townhouse complex).

Less than 6 hours of me contacting DoorPros, Andy from DoorPros was at my house repairing my…read moregarage. This was a breath of fresh air as our garage was inoperable. Andy was able to diagnose the problem and able to repair our garage less than 45 mins. Here's how our total correspondence worked. #1. I reached out on Yelp. #2. DoorProd text messaged me less than 15 mins saying that could be at our house today at 3pm. #3. I confirm the timeframe. #4. Andy arrived and fixed our garage on site. #5. Job completed with a warranty. I highly recommend door pros, especially if you need your garage fixed ASAP!

I was referred to Dave to get our new garage doors. He is very prompt in being able to come out and…read moreprovide us a quote. He kept in touch with us as we are deciding when to do the install. His guy was able to show up and install everything in one day. The garage doors are nicer than we have ever had. We got garage door openers with Wi-Fi so we can now open our garage door with our phones. I would highly recommend reaching out to Dave to provide you a quote for your new garage doors!

Dave and his team were so kind, helpful and the price was the best available. Thank you so much for…read morea stellar garage door and experience. Top tier service and work. Thanks again!

A truly professional company with an excellent staff & technician…read more Prompt and on time. Great work installing the tension springs, Paul! Saved me from the exposure to personal injury. I'm in healthcare and seen too many of these garage door tension springs injuries. I highly recommend hiring them!

Unprofessional experience. Tech said it was his first time…read moreinstalling this type of motor- left me with zero confidence. Changed rates the day of -saying the motor price increased. Refused to deduct the initial $85 show up fee as they said they would. Was $200 less elsewhere AND a better motor and experience. To no fault of theirs when they came out in December my garage door was momentarily working so they greased it up and stated they still need to charge me $85 for the appointment. They stated they would reimburse that if I purchased the new motor through them. I reached out for them to purchase the motor. They responded quickly and said they would be here tomorrow. The next day when they came, they had no notes as they said they previously did and were not prepared to install. I did confirm the rate was the same as it was in December. The next day they show up, increase the rate and refuse to deduct the initial fee for showing up. As if that were not enough, they were very unprofessional. While on speakerphone I heard them complaining about another customer as well as giving the current technician a hard time about telling me how much the motor cost. It was very uncomfortable. After trying to calm the Owner down and repeating myself four times that I'm only asking them to do what they originally agreed upon he suggested that I go somewhere else. I agreed. He then repeated my name multiple times telling me to be careful because other people with charge more and swindling the rates with me saying it was a good deal. I said this is unprofessional and walked inside. They kept calling and stayed onsite a bit knocking on my door. They also stated I needed a more expensive Genie replacement. Turns out I did not. The LiftMaster is what another vendor is using and is overall a better motor and $200 less than what they were charging. Update: They did apologize afterwards and refunded the initial charge. Then called asking why I put this review up. Because it was my experience and wasted time. I had to hang up- then received another text- again very unprofessional.