Have been here since they opened and couldn't complain until now.... In the last year the "one and…read moreonly" elevator has been out of service about 5 times. I don't think I need to explain what a big inconvenience this. If your someone that might need to move stuff out of your storage on a regular you might want to look at another place

I loved this facility....until after about 2 months when I found rat poop all over my dining chairs…read more(and elsewhere)! Thankfully the chairs were mostly covered with a blanket, but there was A LOT of poop, and I know those rats were all over my chairs and other items being stored. Tried to report this to on-site manager but after multiple calls and letting the phone ring until it shut off, I had to call Corporate. This happened on a Monday. No manager on site nor answering phones. Couldn't even leave a message cuz no voicemail! Corporate offered apologies but stated that I assume ALL risk. Rats are not my responsibility. The storage facility has dozens of rat boxes outside but you can see they haven't been serviced in forever. They are crusted with cobwebs and leaves. Also, several large spiders and their webs obstruct the light switch at the entry door! So, no housekeeping of any kind but you are still obligated to pay full rent, even with rats running around your storage unit. BEWARE!

Zero quality zero customer service worst experience of my life. Stay away from these money…read moregrubbing people and their rat infested property. The cockroaches and black widows along with the rats made it so unsafe to store my stuff . the rats chewed through our water hose the first day we moved in and the owners could care less and claim they are doing everything they can to eliminate the rat problem. Lies lies and more liese. They dont even have a pest company coming to do service. I also know for a fact that they have been illegally selling storage units that don't pay the rent for 30 days. They will sell your stuff sooner than the law allows. These people need to be stopped. Avoid this place at all costs. There are plenty of other storage places to go to this place is a nightmare.

Never use this scam company, they provide zero upkeep to any of thier units, they have a rodent and…read morebug problem throughout a majority of their units and they will send you to collections after you have paid your bill and given a move out notice, This company should be shut down and the owners banned from possessing a buisness license. Total scam company and I will tell everyone I know to stay as far away from them as possible. Next I shall be contacting legal services to see what my options are to force this place to be condemned.

I want to give a huge shout‑out to Kim at Storelocal Storage in Brentwood. She spent over an hour…read moreon the phone with me, walking me through everything I needed and answering every question with patience and kindness. Even with all my calls, she never made me feel dumb or like I was bothering her. She also helped both me and my assistant get my rental squared away. Her professionalism and genuine friendliness really stood out. I hope they keep her around!

BEWARE! Dont trust this place. I bought a storage unit and the total cost was over 1200 dollars…read moreafter 3 dump runs in a big 11 ft by 10 van ! They have me the custimer namr at 1st last name Callins , then when after we cleaned Chris the employeeat the desk told Kisti that we had been done cleaning Serigio Ortegas unit ! Why is he providingfalse statements??? . There was over 70 boxes in that unit and had insulation hanging from the sealing, it was hard to work inside with all that insulation floating in the air. When we opened them, 100% of them had cleaned out garbage inside or garbage, the type you sweep off the floor in them with durt and different peoples information ( not 1 person ) I also asked for the lean information and it did not match any of the random information we found. 100% off all WAS GARBAGE. Also Chris and his manager Kristi are not friendly at all. I ask myself How can There be over 70 boxes and they all had garbage Clean out in them. I asked for help and the manager hung up on me threatening to red flag me ( forcing the clean out ) Then hung up. Chris the employee at the desk has no people skills and would get mad when talking, i am a very calm person and asked him to not talk to me that way. I hope they didn't clean out other units and stuffed garbage in this 10×30 unit. We had the worst time cleaning that. Guys it was ALL SWEEPED UP GARBAGE IN EVERY BOX, ALL OF THEM. A normal tenant would not pay for a 10×30 for 2 years and pack garbage. IN MY OPINION, I WILL NEVER RECOMMEND THIS PLACE EVER EVER. BEWARE! SUPER RUDE EMPLOYEES . Except for the young guy he was calm and collected. HORRIBLE EXPERIENCE the owner needs to teach them customer services skills . Karma is real and this felt like a sure set up. We drove 2 hours each way 3 times to clean the unit. Be careful doing business with this facility please DONT TRUST THEM. At the end i asked christo give me my receiptfor the cleaning depositand he did not know how to work the computerasking for help on the phone. HE WAS RUDE, HE ASKED FOR MY DL AGAIN AND SNAPPEDHIS FI GERS AT ME !!!. HORRIBLE PERSONALITY

My boyfriend and I have been at this location close to 2 years now, and every month we look forward…read moreto seeing Rebecca in the office. She always has a smile on her face and is super welcoming. She has gone above and beyond for my boyfriend many times and deserves recognition. Thank you Rebecca!!

I moved out of my storage today but I've had my belongings here for about 7 years. The women here…read moreare amazing!! So helpful and really helped to make the move out process smooth and easy. I've also never had any issues over the time I've been here. I definitely recommend this place for any storage needs in the Pittsburg area. Thank you ladies for everything!

I thought this storage was great but I was fooled,they will get over on you please run from this…read moreplace you will get robbed by employers. I'm very organize and the response from them was " they had to do inventory to sale" whatever. The worse place

Makes it impossible to make over the phone or online payments. The people that work there are…read moreextremely nice and very helpful. Nothing against the people that work there strictly on trying to make a payment. Don't even bother trying to access your account online because they make it damn near impossible again not the people, but I'm sure it's the company

This place is awesome great customer service, the owner ken is a very polite and friendly man who's…read morewilling to make it work and get things done. We store many trailers here and have never had any issues, it's a very secure place with a great manager.

Nothing special about this place looks like a junk yard. guy in the office is arrogant don't expect…read moremutual respect. But if it's your only option Your best bet is to negotiate the monthly fee.

Lowest price in the area. Spacious, it was easy to drive my RV in and park it. Locked gate and Jeff…read morelives on premises so that put my mind at ease. Friendly staff. Craig is the manager and very responsive. I text him at 916-759-0034. It's located right behind Byron Cafe so we always grab a bite when we're there. Juicy melt in your mouth briskets and fall off the bone ribs are our go to.

From the owner: Secured. Clean. Affordable…read more Family-Owned and Operated for Your Peace of Mind – Enjoy 24/7 video surveillance, secure gated access, and someone on-site around the clock. Coming soon: Personalized keypad entry, convenient online/automatic payments, and extended hours for even greater accessibility! Store your Boat, RV, Car, trailer, hauler & etc. with us Today! Mention ad for $10 off One month's rent.