Below-average. From the service to the food, there was nothing special about this place. Other's in the chain aspire to pleasing the customer, but this place is certainly not concerned about customers. Food was ok. And by ok I mean it was ok by Bob Evan's standards. I'd rather eat breakfast at McDeath than here. Avoid. read more

Extremely disappointed in tonight's Dinner experience. My wife and I sat for Dinner at 4:50 p.m. and the first words out of the Waitresses mouth was "We are out of Prime Rib." OUT OF PRIME RIB? It's 4:50 !!! We were both there to try out the new Prime Rib Dinner heavily advertised and well priced. I should have walked out, but being a long time Bob Evans customer we sucked it up and had Dinner anyways. (we chose breakfast) In the course of sitting there for the next 40 minutes for our Dinner two adjacent tables, both couples asked for the same thing and were shot down the same way. Shame on you Bob Evans for this extreme miscalculation. I only wished we would have gotten up and walked out with the one couple that did. read more

Its Bob Evans. A comfortable piece of Ohioana where you know you'll get the same great (incredibly unhealthy) biscuits and gravy at every location. You'll also know that it will be a challenge to find something that isn't slathered in that gravy! I'm glad that I wasn't the only one at our table that had trouble deciding what to eat. I think we had to ask the waitress to come back 3 times before we were finally ready. Sometimes, there are restaurants that have too much on the menu. Bob Evans in general is one of them. Now, normally, I would have gone straight for the pancakes. But after a sprained ankle and a myriad of illnesses, along with a love of food, led to a 30 pound weight gain (ouch), I decided that I needed something healthier. Um... That's not really going to happen here. I ended up getting one of their new biscuit bowls topped with my favorite hollendaise sauce (didn't they used to have eggs Benedict?). It was OK. I ate almost all of it. Was I really thinking how much better the pancakes would have been? Yup. The service was typical Bob Evans - friendly and fast and there weren't any surprises. read more

Very long waits for food and mediocre service; other locations are much better. In my opinion badly managed location!

Since Bob died and his account brother took over starting with measured portions, the interaction with staff has changed from local, friendly, "here's a little extra gravy," waitresses to assembly line servers. It's a shame. It was once a great place, part of the community, gave back in good will as much as they took in profits. read more

Came here with family of 9 for lunch. There were only three other tables in the restaurant at that time. We waited for over and hour for our food and by the time it came the food was cold. Beside us there was a table that was dirty before we sat down and was still dirty when we finally left two hours later. Horrible. Will not be back. read more

Sat there while two other tables that came there after were waited on. Got up, told cashier and left.

Shamefully bad...45 minutes for a burger with a burnt egg, burnt bacon, and cold fries...Extremely rude management who made excuses for the slow service and food...No receipt given to me to complain...Only my server was wearing a mask...No one else in management...Avoid at all costs... read more

I WILL NOT order from here again! As I walked in to get my food I was not helped for over a half hour until I approached the counter for my order, THEN I watched someone packing food in to go boxes stick her hand down her pants itch her ass crack and proceed to try to hand me the bag like I was gonna take it! read more

I called at 7:50pm (closed at 8) for an order for pick up. The employee that answered said that they could not take my order over the phone as they were too close to closing even though I told him that I would be in the door before 8 (I live close). I asked if I came to the restaurant to order, if I could order to-go, to which he said I could. This made no sense to me, but it's their policy so I went with it. My husband went over right away and was in their door before 8. The same employee that spoke to me helped my husband and the kitchen refused to put in my order because they said the grills were already turned off even though it was still before close. Ordered from Cracker Barrel instead who has later hours and had the same meal I wanted to order from Bob Evans for double the food for the same price. read more

Great place to bring the kids for pancakes anytime. Love their caramel mocha coffee and wildfire chicken salad. Coupons often available online and via their email service, be sure to sign up for the kids club, too! read more

Not sure what's going on tonight. But after an hour we still don't have pancakes. That's right, pancakes, more than an hour. We're heading to McDonald's read more

went here last night with my boyfriend and friend and ended up waiting 45 min for our food when literally no one was there. ended up feeling sick almost immediately after eating my turkey meal which i at the end noticed some parts were undercooked. went home and was near a toilet for an hour and i now have food poisoning. not fun. read more

What happened to Bob Evans! Every experience is the same. Dirty dining rooms with dirty carpets and tables that are not cleared. No different this visit. Half of the tables were not cleared. I ordered the prime rib, baked potato and green beans. Pink or no pink prime rib was the question. I'll take pink. Well not one bit of pink. But the larger concern was the consistency and texture. It was like eating some strange type of rubber. It made be feel a little disgusted after eating. Baked potato had a drop of sour cream to apply and the horseradish sauce for the prime rib arrived spilling all over the small bowl in a mess and dripping all down the servers hand and fingers. I felt like I was in a prison cafeteria. read more

Well my first review seems to have been deleted some how. It a nutshell avoid Michelle. She is very slow and down right rude to her customers. read more

Saturday at 11am. 40 minute wait to get seated. Ok I can understand they were busy. Then it took 30 minutes to get our food after we ordered. Only one refill on coffee after asking several times. I blame the long delays on bad management. Bob Evans shouldn't take 1.5 hours just to have Brunch. This isn't the first time either for us, and we will go elsewhere next time. A classic example of a good restaurant that is poorly run. read more

This branch has been recently renovated, and it's much nicer than it was. You know what you get and there's plenty of it. Unlike the previous reviewer, I know how to ask for "no gravy" if the need arises. They also have free wifi now. read more

Bob Evans has lost their way. They used to be one of my favorite restaurants. This location has terrible service and the building is dirty and run down. read more

In order to maximize profit they are regularly short staffed. 1/3 parking lot, 1/2 tables empty, and 20 minute wait. This had been going on the last few months. This was the third time now. Yum, Cracker Barrel was great. Bob Evans, you lose. read more

Every single time I go here.. HORRIBLE ! Food was cold.. Took FOREVER just to get our drinks. And over an hour on a non busy day to get salads. I MEAN REALLY? Never again. My family and I use to love Bob Evans but now its just going down hill. We will neverrrr go back. People that work there are also rude. read more

Not a bad place to go for dinner. I usually get the salmon or the pot roast and all is well. Last time I went in and got breakfast and was very disappointed. Omelet was crusty and eggs were over cooked. My son's burger was hard and black! They killed it. Although they brought another burger out, I was dissatisfied. The best thing there that night was the chicken noodle soup. Lol. inconsistent!! read more

It's Bob Evans folks. A fine variety if you are OK with breakfast all day. The other food items do tend to be breaded, fried and covered in gravy...but I think that's why folks come here. We had an egg dish with veggies and fruit and a grilled lemon chicken with a brown rice/veggie side. it was fine. The waitress was really nice, it's reliable. read more

Called to order carry out. Was on hold several minutes. Hung up and called back. Was asked to hold again. Mentioned I had been on hold several minutes, would it be long? The employee who answered said, "We are not ready to take your order. It will be a while, but we are not sure when. You will just have to wait." Needless to say, I hung up. read more

Long wait for the food. My wife ordered the prime rib dinner and I had the prime rib omelet. The prime rib was tepid and going cold fast. The omelet was hot but the prime rib in it was in huge chunks so had to pull the pieces out and eat them individually. The cooking oil used had a smell to it and I suspect that it was quite old. I also asked for wheat toast and got wheat bread slices with some kind of oleo (not butter) slathered on it, the bread not being warm enough to melt it. The odor wafting from the plate was unpleasant and about 1/2 through the meal I had to back away from it! read more

The wait for Sunday breakfast is too long. They should have more seats for people waiting, and at least offer complementary coffee

We went to this Bob Evans for breakfast this morning. We waited almost an hour for our food. Mine was cold. I had two sausage links, scrambled eggs, home fries and a biscuit. Sent it back (except for the biscuit). The other three in our party said theirs was warm. They finished theirs and still no meal for me. Told the manager and she didn't charge us. That's the only reason for the one star. Don't waste your time here. Will never set foot in this one again! read more

This place gets worse with every visit. Waitress can't bring condiments that were requested. After bringing the food the only other time she stopped by was to drop off the check. Thanks for the lack of service Rachel. read more

The food is consistently hot and good. The servers and staff are very friendly. The only negative is that sometimes there is a wait that might be reduced by better table coverage. read more

Horrible Bob Evans. Found a spider in my entree and I can never eat there again. Tried to once after and the image is stuck in my mind. #scarred4life read more

You get exactly what is advertised - food cooked to order for reasonable prices. I like that they have so many healthy options to choose from - they also have lots of non-healthy options too if that is more up your alley. The interior is fine, it 's a chain, but for a chain, clean and have always had good service here. Nice big parking lot too. Can have a big wait at times for after church crowd etc. but usually get in pretty quickly. read more

The place has gotten terrible. We waited 45 minutes for our cold food and no one came to even fill our drinks. We used to go every Sunday. We won't ever go there again now. Don't waste you time. read more

Did not serve us when they said they could help us. Staff was grumpy and hostile. I have loved this franchise for a long time and am very disappointed in this location read more

Experiences at this restaurant have been wildly variable, but recently they have all been unacceptable. One time we were given dirty silverware, and when we pointed it out no one seemed to care. Other times our food has been nearly cold - again, no one cared. Last time, we waited so long for service that we got up and left. I can only hope this branch gets some new manageent. We'll try it again in a few months, because the location is convenient. read more

Horrible Bob Evens to go to. Waited over 45 minutes for the food to come and when it did, it was cold. When we told the waitress that the food was cold, she had an attitude and didn't bring us the bill for another 40 mins. We will not be returning to this Bob Evens. read more

HORRIBLE SERVICE - over 45 minutes to receive simple meals -- Waitress unapologetic... Manager VERY RUDE.... REFUSED TO APOLOGIZE -- refused to offer anything for crappy service. This was at 1 pm on Saturday 2/4/2017. STAY AWAY!!!!!!! read more

Every time we go to eat here, things get worse. Tonight it took us forever to be seated (at 8:15 pm) after being told a number of times by the host, "It'll be just 3 minutes" followed by profuse apologies. Once seated, the floor next to our table was strewn with trash (bits of food, empty creamer containers, empty straw wrappers, etc.) The bench seat at the table next to us was smeared with butter. My menu was stuck closed where some sticky substance had been spilled on it. Our server didn't even get our drink order right. The food was mediocre. We used to go here almost every Friday evening, but I doubt we will be going here any more. Server never came to refill our drinks. Just a bad experience that kept getting worse. read more

We visited Sunday morning at 1100 am. The restaurant was busy but we never imagined having to wait 25 minutes after ordering for our food to arrive. While the waitress was attentive she could not overcome the kitchen's snail pace. Three of us enjoyed the food. My grilled cheese was over toasted and dry. It tasted as if it had sat under warming lamps for a long while. Had the waitress or cashier asked I would have told them. Seemingly they did not care enough to do so. There are much better places to get a meal of this calibre. read more

So I find myself in the mood for some breakfast when it's not really the time anymore so I decide to check out my good friend Bob Evans. I make the short drive from my house to the Bob Evans on 23 North just before you get to the city of Delaware. I know it's not a good sign that the parking lot is pretty full but I know from restraint industry knowledge that 3 o clock is not a busy time so I'm not too worried. I walk inside and see a few people sitting waiting for a table, but that's not my concern where is the hostess?I walk up to the podium look around see no one around, servers are hustling back and forth but no manager, no host, no cashier, no busser which they desperately needed as there were several tables with plates on them but no one there. I wait for a few minutes and finally a host comes out of the back and walks up. I ask how long is the wait going to be? She replies shortly, 15-20 minutes "Okay well I will be outside smoking a cigarette, the name is Lucas for 2 will you come get me?" "Yeah sure" she said as if annoyed. I walk outside and sit on a bench right next to the door; I am greeted by a bench with the paint wearing off and the wood falling apart. I light up my cigarette and look around, not a bad little spot along 23 gets good traffic, and the building was just remodeled bringing in lots of attraction. I continue looking and find myself greeted by a full trashcan with numerous cigarette butts in the top of it. I know this should not be the case I have been employed by restaurants most of my working life. I understand things happen maybe it's a new host and she is not used to her job yet, as trash in the front is also her job. Only one other group walks in as I smoke my cigarette, as I finish smoking it I figure it's been five minutes and its hot out, I'm going to go sit inside. I walk in to find no one waiting, as I notice this the host chimes in oh your table is ready. I think awesome great effort to come get me outside, but none the less I follow her over to a booth in the back and sit down. I already knew what I wanted and as I wait on my server I notice breadcrumbs in the back of the table by the sugar, not too big of a deal just someone slacked off a bit. The waitress comes up to the table, a couple small stains on her shirt but presented nicely with a good smile. She takes our drink order and states she will be right back with the drinks and some bread. A few minutes goes by, my sister has figured out what she wants to eat a little bit ago, and the server finally shows up with our drinks and some bread. We tell her our food order and she hurrys off to put it in. I taste my drink, strawberry tea, it was so thick with strawberry seeds and pulp I could barely get it through the straw. Our waitress walks I make eye contact and she stops I ask if I could just get a normal sweet tea. She nicely says it won't be a problem and is back in 10 seconds with a new sweet tea for me This tea was much better, as far as sweet tea goes I've always thought Bob Evans had a pretty good tea. I start to finish off my tea pretty fast and don't slow down until it's almost gone. And although my server walked by several times I never received a refill while I waited on food. However the food arrives a little longer than it should have taken, but everything looks great. The server takes off after setting the food down and comes back with a refill for me. I begin to get my Farmers Choice breakfast ready, butter, cut, and syrup my pancakes then put ketchup and hot sauce on my eggs and hash browns. I start off with my scrambled eggs, perfect texture and they taste wonderful. I move onto the bacon nice and crispy but not burnt in any way just the way I like it. The pancakes are pretty tough for a Bob Evans cook to mess up but they were thick and fluffy, and little different sizes. Lastly, the hash browns, they were way too undercooked not even a tint of brown too any of it, it was all white creamy color. But overall the food all looked and tasted great. I finished my drink and got a refill I said Thank You She responds yep I think wow what a way to come off pleasant to your guest like you want to help them and get paid. I finish eating the majority of my food, and my sister does as well but we are in no condition to get any dessert. Our server comes by and drops off the check, says thanks and walks away. I get up and get ready to go pay the bill. Once again I find myself in the lobby with no host or cashier around. I wait around and finally one appears, once again coming out of the back of the restaurant. At this point I just don't even care I just want to pay and get out. I give the server between a 15-20 percent tip because I'm nice and my overall poor experience wasn't due to her fault or really anyone's fault in particular. Overall the employees didn't seem to enjoy it their nor did the work they needed to do be taken so seriously. However the food did still taste great and got out at reasonable time. read more

I just got my last cup of coffee to - go from Bob Evans. Could someone tell me when a cup went to $2.79? Will stop at a fast food place the next time. After 50 years, Bob's is off my list. read more

Had to wait 10 minutes for a table, not because it was that busy, but because so many tables had not been cleared. The waitress was friendly and helpful enough, but it took nearly a half hour to get our food. During the wait she brought us biscuits (on the house) and refills on our beverages because she knew the service was FUBAR. When the food finally arrived there were plenty of problems. Hash browns were burned and cold. Hamburger was overcooked and dried out. There were only about 15 French fries on the plate, a small order at McDonald's has a lot more than that. Whoever prepared the food did not care one tiny bit about quality, and it showed. I don't know why my wife and I keep going back to Bob Evans restaurants, perhaps it's some sort of nostalgic dream that keeps us hoping that the service and quality will suddenly be like it used to be. It's a shame because this used to be a fine place to eat, now it's just another bad restaurant to avoid. read more