This was my first time ever trying BoBa and I was curious about the hype. The customer service was very pleasant and welcoming. I enjoyed the drink but the boba tasted a little weird to me but I enjoyed the experience in trying new things. The facility was very vibrant and clean. Thank you for the experience read more

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This was actually the worst experience ever. They made our thai tea wrong and said it was because the "ice melted" when they JUST handed it out. Made us pay to get a new one even though we're unsatisfied, fot all of our other drinks wrong and had attitude. The staff really is bringing this store thays been year for years down read more

I been going here since I was a little kid and the customer service is always wack. They don't greet you when you walk in and look at you like if they had a problem. The workers look like they hate their job, they give an attitude and are rude, actually so miserable. Once the drink is finished they just toss it on the counter and turn around. Of course I say thank you but I always get no response back, I just get ignored. They just want you to leave. I never had a problem with their drinks but their boba isn't cooked all the way (feels soft outside but hard on the inside) and the ice waters the flavor. Honestly the drinks are a hit or miss but expect the customer service to be awful and treat you like garbage. Also the place is run down a bit read more

I'm so sick of these girls here. What BOBA place doesn't serve BOBA?! I went in asked for a drink and the lady stated they aren't serving it... EVEN THOUGH IT WAS ON THE LINE! This place is horrible! read more

Ts was ass, I've had way better bobas and this one was horrible honestly they prob need new servers. read more

Boba Tea House - This boba was awfullll never again don't I've had so many great bobas but ts was ass. - Coffee & Tea Near Me - Haltom City, Texas

They are always out of boba and coffee crystals. How are you a boba shop, with no boba? And they're out like by 12-1pm? The business is opened until 7pm every day... how are you out by 1pm? Make more? I don't understand how they're always out of everything and then don't even think to make more when they're running low. Literally BOBA tea house with no boba. I've been here MULTIPLE times at a reasonable time or "early" and they are out. It's like they're too lazy to make it so they say while supplies last? Lol, HUH?! MAKE MORE BOBA AND ORDER MORE COFFEE CRYSTALS. If y'all know y'all gonna run out by noon... HOW BOUT YOU MAKE MORE. OR ORDER MORE? Be more prepared for the rush??? This is absolutely ridiculous how many times I come in and they're out of stuff. I've been going here since I was a kid. I've been going there for over 20 years and coffee crystals has been one of the main ingredients in their signature drink mocha madness. It's so freaking frustrating how they just are so inconsistent. read more

Usually it's good but today's horchata was not made how I always get it it's bland didn't even have the thing on top. Not happy with this order. read more

Boba Tea House - Horchata - Coffee & Tea Near Me - Haltom City, Texas

Drinks are decent but the service was actually peepeepoopoo. The girl taking our order was SO rude. I asked for a drink in a split cup and when asking for clarification, she responded so rudely. Also, split cup means drinks are split into HALVES in two different cups. In CA, we have cups that are actually 2 in 1 type of cups. Don't be mistaken! read more

Honestly, every time I go to this place, they treat me really badly. The girls who work there are super rude, always angry, and they give dirty looks as soon as you walk in--like they don't even want you to buy anything. They never say "hi" or "good afternoon," and the first thing they tell you is that they don't have boba, like they're hoping you'll just leave. There's always something broken, and instead of trying to help or offer a solution, they just make excuses. The cashier in the front is really intimidating--it feels scary to even say something because they don't accept it if you point out a mistake. It's just a really bad customer service experience. It's frustrating because you're going there to spend your money, and the least they could do is treat people with basic respect. read more

Coming back after 7 years, still the same bad service and drinks. Sadly it is the only boba place in Haltom, but if I were you I would take the 10 minute drive to Feng cha or Share tea where they're real franchise of taiwanese boba joints. Good business for them since people are finally trying boba. Place still looks the same, menu semi changed. They stopped making the avocado smoothie. Only 3 workers today, non-asians. Ordered the green jasmine milk tea and house coffee with grass jelly. I specifically asked the cashier if the house coffee was pre-made since my mom did not want any sugar in her drink. Cashier confirmed it's not pre-made and she wrote no sugar on the receipt. The boba was hard, they didn't cook it long enough and they got rid of all their fresh ingredients like the avocado smoothie. House coffee 1/5 - it was sweet as sugar even though I requested no sugar. Went back in line to ask if it was pre-made again, and she said the house coffee doesn't have sugar and it's not her fault since she didn't make the drink. I never blamed her all she does is standing around. I asked if there were any other drinks we can adjust the sugar levels and she said we can adjust on all the drinks. I requested to change our drink but she said since it's already popped open we couldn't exchange it, so i asked if they can remake it and she said no. I'm not sure how people ate gonna request exchanges if they don't try the drinks first. This is why y'all need to go to a real boba shop where they actually will remake it for you or make more if they mis-measured. Jasmine Green Milk Tea - 0/5 disgusting drink. They need to bring back the family.. this used to be a family owned shop. This was super sweet even more than the coffee, the tea is diluted, no taste of jasmine at all. I watched one of the worker split a mango drink into 3 cups and it was short measured. Instead of making more, each drink had about 2 inches of air in each cup. I wouldn't recommend this place if you've had boba before.. if you're new and live in haltom, be my guest. But take the time someday to try the ones that are franchised. read more

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Absolutely mediocre drinks and TERRIBLE SERVICE. I have never had such awful service in my life!! The cashier that worked with us was super rude. We knew we have a large order since there were 10 of my cousins coming in. We went one by one as to make it clear and easy for the worker. But her attitude was awful and totally left a bad taste in my mouth! She was super snappy with us with any questions. And didn't want to look in the back for avocados for our drinks (but her coworker did, she was nice!!!). But the cashier just did not want to be there and it was clear. Definitely not worth it to come here!! Also split cup is typically one cup that has two halves split separately with one sealed top. But this place just splits it into two cups? VERY WEIRD. Just be weary if you order! read more

I have been going here for as long as I can remember. This boba shop has withstand the test of time. And it's evident how they have. Their drinks have consistently stayed at a great price and incredible flavor. My go-to has always been their Mocha Madness specialty. It's perfectly sweet, coffee and mocha balanced, with great toppings of coffee jelly and tapioca to finish it off. Their menu offers a wide selection of all types of drinks. Lastly, service is always insanely quick, and it's the perfect boba shop for a grab n go. read more

Boba Tea House - Mocha Madness - Coffee & Tea Near Me - Haltom City, Texas

Having never tried Boba tea before, I was impressed! We decided to buy one for dessert this afternoon, it was great! I ordered the Strawberry Avalanche with boba. Now that I've tried it, I will probably have them leave the boba out next time, my daughter and I didn't like them as much. My husband ordered the Oreo Falls (no boba) and his was fantastic!!! Actually, I might even try to Mocha Madness, I'm curious. They use half and half for the shakes, so next time I'll ask if they can use a lactose-free milk/substitute (stomach wasn't too happy with me ha!). They made our drinks right in front of us, fast. It is more of a carry-out type situation as there are no tables or chairs. There is a counter along the side wall for you to stand and set your drink down if you want though. Thank you for the delicious shakes on this beautiful, sunny afternoon! read more

Boba Tea House - Strawberry Avalanche with boba and Oreo Falls shake - Coffee & Tea Near Me - Haltom City, Texas

Absolutely Love their Bobba Tea!! my favorite is Coconut blend with coffee jelly's and boba! Definitely recommend

I usually only go here for the Mocha Madness boba tea. Best mocha boba ever! A lot of people like the Strawberry Avalanche as well but I just prefer chocolate over anything. I've tried the Strawberry and it's pretty good. Their food is alright, more on the fusion side. It isn't bad though but being Vietnamese, I just prefer authentic asian/Vietnamese food. read more

Super fast! Love this place. Please keep it fast because I hate slow boba tea places!

Their drinks are good. But the customer service is terrible. Me and my fiancée were getting drinks for us and our family. Ordered a total of 8 drinks. The person who was taking our order looked at us in shock when we told her the first 7 drinks were the same. Then asked for the last drink to be different just a simple milk tea with no boba. After asking if I wanted boba I said again "no boba please" she really said "you're getting boba" Ok??? I wouldn't go back unless you actually WANT to be mistreated. Thanks for the unwanted boba ig :)) read more

I haven't eaten here, but they have the best bobas in the metroplex! And such a large variety of them it puts all others to shame

Is my fav place I been in boba for like 3 year Is super good and the best I like more is straberry avalanche the best one read more

Boba Tea House - I love it - Coffee & Tea Near Me - Haltom City, Texas

This place still makes good boba! Tapioca balls are still perfectly cooked! The strawberry avalanche is still our favorite go to drink. read more

Boba Tea House - Coffee & Tea Near Me - Haltom City, Texas

Came in 15 minutes before closing to be met with the rudest service. They also said they were "out of boba" and reluctantly made my drinks which ended up being subpar. Would give 0 if I could. Go somewhere else. read more

The girls that are taking orders are always very rude and not customer friendly at all.

Come here to eat every once and a while with friends, genuinely enjoy the food and boba!

I love this place. The tarp slush with boba is my favorite! As of today their credit card capabilities are non functional. It's a temporary situation so make sure to take cash. Also, I didn't know before today that they also have Ph! Haven't tried it! I'll update my review when I do. read more

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Place has the worst service!!! So un organized kept giving customers the wrong orders. So rude did not speak to customers like professionals. Took almost an hour to get my food when I was told 22 min. Never going back read more

i have been going to the same boba place for 2 years now and i love this place ! Me and my aunt go all the time. Just the only thing is that when its past like 2 they dont have anymore boba . read more

They have good drinks but seriously are always out of the tapioca pearls, I've come many diff times of the day and almost always are out of boba, very disappointing. I'm not really sure why they can't consistently make the boba I wouldn't waste time on going and hoping they'll have some made! :/ service is almost always short not very welcoming read more

I wanna like this place more but the Vietnamese restaurant two doors down makes a much better boba tea. The shop looks a bit run down from the outside with a peeling sign. Inside however it was nice and clean. I was disappointed in the lack of a bean option, I'm a sucker for red bean. Instead I fell back to my trusty back up the Taro Milk Tea. The drink was ok, not the best but far from the worst. My big complaint was the rainbow jelly. It had coconut in it, and I hate coconut. When I asked them to switch it out (before the drink was even made) they said they would but didn't. It's doubtful I'll come back when there's a better product for me two doors down. read more

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Hands down the best out of all the Boba Tea House locations. They don't make their drinks overly sweet like the other locations so that puts them at the top along with their diverse menu. They now offer a mangonada drink that I have yet to try and also some other new drinks. I love that they offer other things like cha lua and various other Vietnamese food items but they don't actually serve food in the store, you just get your drinks and go. Fast, easy, and good. read more

I am very picky about my Boba and Taro milk tea. Both elements were perfect, the boba was soft and chewy and the milk tea was smooth and had just the right amount of taro flavor. read more

Sometimes I get on this Boba kick and I just want it all the time. I happened to be on one of these kicks when I was visiting my hometown. I knew where some places were but nothing nearby so I did a quick search on my yelp app and found this spot in Haltom City. The place is on the smaller side, but had friendly service. I ordered the jasmine milk tea with tapioca. It was delicious! I think that they could spruce up the place a bit and maybe add a couple of tables so people can hang out if they want. I would definitely stop back by here to try more of the menu! read more

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First thing that happened: Walked into BTH, and the workers were disclaiming that there was no boba :( -1 star. The place is dark and no seating... the whole place left depressing. But, what they lacked in ambiance, I thought they would make up in quality. -1 star for lack of any sort of ambiance. I actually felt sad as soon as I stepped my foot in this place. We got our drinks, and my boba-less milk tea (which was like 3.75 pre-tax) tasted extremely powderly and not "tea" enough. -1 stars for an overpriced cup of powder when I could have just gone to Fruitealicous to get a quality cup of milk tea at the same price. Plus, it's closer to home :D OH AND I FORGOT TO ADD: 95% of my cup was filled with ice... picture enclosed~ -1 star read more

Boba Tea House - Ice ice baby.... And nothing else -_- - Coffee & Tea Near Me - Haltom City, Texas

It seems like I'm the unlucky one here. I been always receiving BAD customer service! I MEAN BAD. WORST THING EVER HERE. Upon walking they never greet you just look and wait till you order so you can leave. Ordered the thai tea w/ boba no ice. Ice always water their drinks down. I got my drink quick since i was the only customer and when I got my drink, the cup wasn't even filled up all the way! I asked the guy, why wasn't it filled up and he just ignored & looked at the cashier expecting her to answer for him. Very rude. Can't you talk? The cashier made some dumb excuses about their tea is very sweet and it will ruin the taste "if they fill it up." Didn't have time to argue because they will always want to say they're right. Just told them to fill it up w ice instead. I even said thankyou and the guy who made the drink didn't even gave eye contact nor say anything back. Very rude and so unprofessional. If you can't interact with your customers why are you working at a people-environment? I WILL NEVER COME TO THIS PLACE OR ANY BTH LOCATIONS AGAIN. WORK ON YOUR CUSTOMER SERVICE BECAUSE IT ACTUALLY DOES AFFECT YOUR CUSTOMERS. read more

This is the second time I've gone and they've run out of boba. I don't feel like I should have to call q boba house ahead of time to check if they have boba. Their thai tea boba slush/smoothie is delicious when I can get it. read more

Typical boba menu: coffee, teas, slushies, smoothies, and a select number of unique mixes--I did see a lychee colada that sounded interesting. Decor....strangely empty. No chairs except for bleacher-like seating against the window. It's like they want to say, "order and get out!" Wasn't busy, no line, but it took awhile for them to make 2 drinks. I got the taro slushie and my friend got the grass jelly milk tea. I like the fact that they even had grass jelly. Their tapioca is good. Both drinks were decent. Loved the amusing decor (Mona Llisa and American Gothic paintings holding a boba drink). Besides that, it looked like an empty suite where doesn't look like they finished moving in. read more

Boba Tea House - Grass jelly milk tea and taro slush - Coffee & Tea Near Me - Haltom City, Texas

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This place is kind of in a rundown area, but it's like Gold. I got the Strawberry Avalanche and Oreo one. They were yummmyyyyy! :) I will tell then to not put as much boba in it next time. read more

Boba Tea House - Coffee & Tea Near Me - Haltom City, Texas

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Love the mocha madness here! The drink is the perfect blend of coffee + mocha and the coffee jelly really adds texture to this drink.

So I went in because I luv this place, but they got have this new kid working there, and he is too busy trying to be cute and act like an airhead, he doesn't take your order wrong. I asked for a honeydew boba milk tea a with lychee piping boba with strawberry jelly and no boba. As you can see it's not a milk tea and it has regular boba as well. Same with the smoothie. Then he still told me I order 2 smoothies. And his boss told me he didn't write but you told him. First of all they can never hear you because it's so loud in there, and he kept messing my order wrong. The lady should of made my order right. They just lost a customer. read more

In my opinion the best place to get boba drinks! My personal favorites: Thai tea smoothie and Strawberry smoothie. You cannot go wrong with either of these! The strawberry smoothie is not powder and you can tell from the fresh taste of the strawberries and even see the itty bitty seeds. Tip: Get a card from them and each time you get a boba drink they will punch a hole in it, on the 8th punch hole you get a free drink. You can save the card and show it to them on your next purchase if you'd like! read more

The best part is when you come to a Boba Tea House, and they don't have Boba available maybe just because I'm pregnant but that's really bothering considering you should always have it available, I mean cmon BOBA TEA HOUSE. read more