My dryer stopped drying and they were able to give me prompt appt, came early, explained the…read moreproblems very well and gave me the options and ultimately were able to repair it and didn't have to replace my 14 year old Samsung. Would definitely recommend!

Mike, the service technician, went above and beyond getting my repair completed. He and the lady in…read morethe office were kind and friendly. I would absolutely recommend Quality Appliance Repair!!

Our dishwasher had a failure to drain error and needed help to fix it. Jason was quick to respond…read moreto my Yelp project and we were able to get the whole thing diagnosed, part ordered and fixed in less than a week!!! Highly recommend for dishwasher repairs.

Great service and an understandable diagnostic report. They gave us an opportunity to pick what…read moreservices would benefit our budget and washing machine. I appreciate that!!! Thanks, Tuff Appliance Repair.

My wife and I were kind of in a bind this morning with our dryer that was squeaking really loud the…read morelast few days. I called Jose about 9:00 and he was here at noon and finished within a short amount of time with replacement parts he already had with him, and now it's super quiet and sounds brand new. Thanks Jose. We will definitely have you on speed dial for any other appliance issues going forward. Oh by the way the prices were super fair and reasonable!

Yelp Review…read more Unfortunately, my experience with Jose was very disappointing and unprofessional. I originally contacted him about repairing my dryer, and he told me he would come out to help. I waited and made several attempts to contact him, but he never showed up and never gave me the courtesy of letting me know that he was no longer coming. What was especially disappointing was that my messages were being read, but I received no response. I understand that things happen and schedules can change, but communication is extremely important when you are running a business. A simple message or phone call saying he couldn't make it would have been enough. I had also recommended Jose to other people, and they experienced the same difficulty trying to reach him. Unfortunately, based on this experience, I can no longer recommend his services. I'm sharing this review not out of anger, but because I believe customers deserve professionalism, honesty, and basic communication. I truly hope Jose takes this feedback seriously and understands how frustrating it is for someone to wait for a service and then be completely left without an explanation. I wish him the best, but unfortunately, this was not the level of professionalism I expected.

James at Burgess Appliance came out again to service the washer. It was just a loose wire. He stood…read morebehind his work and did not charge for the second visit. James immediately diagnosed the problem and took care of it. I would highly recommend this company and will use them again in the future.

He Came Out & Worked On My Kenmore Elite Dryer. It Had Stopped Working. It Needed A Relay. & It's…read moreBack Up & Running AS Good As New. Way To Go Burgess Appliance Repair. If Y'all Need ANYTHING Done On U're Appliance's These People Know Their Business. Thank U, Have A Great & Blessed Day.

Talk about lickety split. These guys were super fast! Super good! Great communication and very…read morekind. Good job guys would highly recommend!! And it was super convenient that they had the part that I needed for my washing machine in stock and with them. Love that- no waiting seven days for apart and a return visit to install.

Replaced an ice maker. No issues until the first batch of ice came out with what appears to be…read morealgae in the ice. Called David and asked to see the receipt for the new ice maker to confirm it was purchased when I ordered it. He refused. Told me it was lettuce from my kitchen and stated it is not company policy to share the invoice information with the customer. Not a great business experience.

I am SO grateful to Mario and can't recommend Mario and Keystone enough…read more When our tenants moved out of our rental, we found that they had just wrecked the new refrigerator we bought for them when they moved in and didn't have one to bring in. The unit was working fine, but they had basically played demolition derby with the unit, putting huge gashes and gouges in the stainless steel doors. Plus, I don't know what they did, but the buttons on the icemaker/ water dispenser in the door were basically ripped off/ gouged. I reached out to Keystone to see if Mario could come out and try to get some of the dents out and replace the panel for the buttons. Mario wrote back and asked for photos, plus the model info, which I sent over. He then got ahold of me and said he had an idea. While he probably could get some of the dents out, it wouldn't be perfect-- and between the labor to do the dents and the cost to replace the panel, it would be quite a lot for a result that would only be ok. So instead, he found a salvage of the same model, bought the doors, and swapped them out for us. The cost was less than the repair would have been and the result was infinitely better. Oh, and he did all of this from start to finish in like, 2 days. AMAZING. I am so grateful to Mario and will definitely be saving his info for future issues that pop up. It is so refreshing to find a reliable, trustworthy, professional, and kind appliance repair tech--- and especially one like Mario who is willing to find creative solutions for his customers. 10 stars if possible! Thanks, Mario!!!

Wow, talk about stand up service. In the midst of a family crisis, our fridge went out. It shot up…read moreto 70°. In between fifty other things that were going on, Mario was cool and calm and let me know he would be out the next morning at 8:30, and he was!! For an incredible price, at that. Our fridge issue seems to be a bit of a mystery, but he did what he could before taking a step onto something much more expensive. He didn't rush us into a new fridge, or an expensive service-- he tried a simple solution, and is having us follow up with him once we see if it worked. Of course, this was after he knew we had other food storage options (that mini fridge from college will come in handy, kids!), and could work with his plan. Other places quoted me astronomical amounts but Mario was reasonable and professional. Honest, reliable, professional and kind. Personal rating: 1,350/5 Stars. Yes. That good.

My neighbor recommended Gil at B&H when my washing machine stopped working, I was so thankful that…read morehe was able to fit me into his busy schedule, I called him back to ask a few follow up questions and he returned my call in a timely manner, I saved Gilberts number in my phone and he will be the first call I make if i need anymore repairs! thanks again Gil!

Excellent service, quality and care. Great price, fast service. Repaired a dishwasher for me!!!read more

Well, she's racist and I need a new dryer. She "fixed it" twice, decided not to fix it correctly,…read moreand now I have to use a clothes line. She's my neighbor, I had high hopes. Especially since she knows I'm crippled.

Always responds right away, is thorough and efficient, very reasonably priced, and, above all,…read moreHONEST. I've called her for several appliance repairs, and I've never been disappointed.

Thank you for your service. I had my refrigerator fixed super fast and the technicians were awesome…read moreBrad I believe was his name he was so quick on responding my text messages. I recommend this company one thousand percent. Thank u again Leslie from shafter :)

These are the only folks I go to for many years. Sometimes they don't have the part I need but…read moreneither does anyone else. Sometimes they have to order for me and sometimes I have to find it online. Great folks to deal with.

Staff is very knowledgeable and efficient if they don't have it in stock they will order it for you…read moreand it will be the right part ! Staff are courteous and have good sense of humor which is nice these days when there is so much negativity anymore !