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Bob's Performance Center

3.2 (62 reviews)
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Pete D.

These guys fixed our RV on a few hours notice and were as nice as can be. We had a table that was disconnected from the wall and when I mentioned that we were having a hot water issue they dealt with that too! We were out of there in about an hour. I'd say you can't do much better than that!

Thanks to all at Bob's Performance Rv center

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7 years ago

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8 years ago

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Review Highlights - Bob's Performance Center

The mechanic Gerry was exceptional and Tim was speedy Gonzales trying to get us back on the road as soon as humanly possible.

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Guided Truck & Equipment - Guided Truck & Equipment and RV Repair

Guided Truck & Equipment

(4 reviews)

Well, driving our diesel pusher motorhome on our first leg of our journey from Acton to Bishop our…read moreAC went from cold to warm about 1/2 way through the desert. I smelled a slight odor similar to truck brakes that have been used too much down hill. I assumed everything was okay because no lights came on and no gauge indications had changed. The only thing different was it was very warm in the cabin. Our final destination was Idaho. We pulled in to Bishop and backed the Motorhome in our friends driveway then shut off the motor. AND THEN... Smoke came billowing from the back of the rig... OH CRAP was our only thought. After taking some fire prevention actions, the serpentine belt that turns pulleys for the alternator, water pump, and, yes, the AC, melted off and fell to the ground. That was Monday June 10, 2019. I spent Tuesday hunting down everyone in Bishop qualified and able to work on diesel engines and replace an AC compressor. That netted me ONE business, namely Britts Diesel. They have an excellent reputation in town, however, they could not fit me in for two weeks. I don't have two weeks of my life to just sit around waiting to get an AC compressor replaced. Britts Diesel said I would have to get my rig towed to them. Turns out the closest tow truck that can haul a 43' diesel pusher is in Gardnerville which is about 180 miles away. The cost was $300.00 an hour port to port. WOW!! So I called GUIDED TRUCK AND REPAIR in Gardnerville Nevada... This turned out to be the best call I have EVER made regarding ANY BUSINESS transaction... EVER!!! Kory basically dropped everything for us because he knew we were 100% stranded. He had two weeks worth of work in front of him also. However, he had pity on us because of our situation and because we live in our motorhome. We ended up having the motorhome towed all the way to Gardnerville and to GUIDED TRUCK AND REPAIR. This for same price as it would have cost for the tow truck to come from Gardnerville to get us, tow us only a few miles to Britts Diesel in Bishop, and then return to his home town of Gardnerville. Kory at GUIDED TRUCK AND REPAIR was so incredibly professional, so polite, so respectful, so accommodating, and every other compliment you can give a person in customer service. Kory was truly a blessing in many ways including an excellent mechanic. The rest of the details really don't matter for this Yelp review. However, for the "take away" of this real life experience, please know how much this customer truly appreciates Kory and the entire crew at GUIDED TRUCK AND REPAIR in Gardnerville Nevada. They are beyond amazing and professional and polite genuine GOOD PEOPLE!!!!! THANK YOU, Kory, April, and Becky!!! Thank you!!!

We have a 2008 Sport Chassis that pulls our home on wheels. We had just started a two month trek…read moreand on the fourth day we had a leak....or should I say gusher....from the high pressure fuel rail. It was on a Sunday so I fixed the leak enough for us to limp back to our RV. On Monday morning I called Guided but didn't receive a call back. I called again around 11:30.....on the correct number....and immediately received a call back from Kory. Note to self....call the right number! Kory asked if we could get it to them around 1:00 so I once again fixed it so that I could limp it over to them. Kory greeted us as we walked in, by name, and took our vehicle in. Let me tell you folks, the professionalism and honesty we received from this company from start to finish was exceptional. After about two hours being there they diagnosed the problem and we were on our way. We were totally expecting to have to have the fuel rail replaced, but it was merely a bad washer. Not only one bad washer but they also found there were two washers where there was only supposed to have been one. As people just traveling through the area, they could have said it was the fuel rail and milked us for more money than we needed to pay. My wife even asked them if they were sure they added everything right because it didn't cost as much as we thought it would! All in all, if you want exceptional, quality work done with highly professional and respectful people, then don't call anyone other than Guided! I just wish there were more people out there like this company. Thank you Kory, April and Gary....and any other workers that I didn't catch their name. You guys are amazing!!!

Mobile-RV-PhD - Mobile RV service

Mobile-RV-PhD

(11 reviews)

I had this one owner business out to my house this winter. First time he was great. On time, fixed…read moreproblem and did an overview of other work and possible damages on my RV... However, the 2nd and 3rd time he was 2 hours late, always blaming having to take care of a child, traffic, weather, another job or what not. I mean over 2 hours or more. He really only wants to work only on big money projects. Not little things. He also wanted to work in the dark on my RV in the cold. I did not think that was a good idea, so after a couple more long waits and re-scheduled appts. I never heard from him again. The guy knows his stuff but is a little arrogant and puts little jobs on the back burners or wants to work late at night.

Tor was a blessing! My trailer was in the care of renters in at Sugar Pine Pt. (130 miles from…read moreme). They called complaining of a propane leak much to my dismay. After countless calls to establishments in the area, Tor's vmail message set my expectations for communicating with him. The first thing he said after my explanation was "turn off the gas." The only person that considers safety over money. He clearly outlined availability, potential cause, and expected effort. He connected with my renter and even advised us when his ETA was impacted by traffic, while on the way (over an hour drive). His professionalism aided in my ability to provide golden service to my customer and probably saved their vacation. Although I was not present I was made aware of everything along the way through text messages after the initial phone call. As a courtesy he even pointed out an additional repair that would probably be necessary in the near future and suggested it was something I could do myself. I'm eternally grateful. If I lived in that area he would have earned my exclusive patronage. Sincerely!

American RV Service Center

American RV Service Center

(15 reviews)

We own a 2022 Berkshire XL 37A, class A diesel pusher. On our last outing we had a leak coming…read morethrough the AC intake in the bedroom. The only water source is the AC unit on the roof at the rear of the coach which happens to be above the bedroom. I immediately suspected a clogged drain line. Supporting that suspicion was the lack of condensation build-up coming out of the drain line (the front AC unit was draining just fine). Although this can be an easy DIY fix, I am a senior and still recovering from a terrible ladder accident/fall so going up on the roof was not an option for me. I called a mobile RV repair service and they quoted me a minimum of $600 for the repair. A person at the RV storage facility we use suggested I call American RV Service Center. I called last week and spoke to Morgan. She was very helpful but initially said her next opening was in August. I told her we are going on an outing July 22nd. She said she would see what she could do to get us in before then. After a few minutes she came back on the line and told me because it was presumably a simple fix she could get me in Friday the 19th. She advised me they charge $175 an hour and it shouldn't take more than 2 hours. Today (the 19th) they got our coach in. The tech found there was no clog, the line was clear. He did find that the drain hose connected to the pump did not have a clamp securing it. He put a clamp on it, confirmed that the pump was working and then tested the system. With the bedroom AC unit on for a while, the system began draining the condensation build up, operating normally. No leaking inside. Problem fixed. Morgan was great to work with throughout this process. They went above and beyond to get us taken care of knowing we have an outing planned. The temps will be in the triple digits where we're going and having both AC units working will be a life saver! Their service costs are fair and their customer service was excellent. Also, it's nice to call a business and have a live person answer. I highly recommend American RV Service Center!!! Thank you Morgan and thank you tech (unfortunately I did not get his name).

I Scheduled an appointment on Tuesday and told the receptionist my engine wasn't charging my…read morebatteries when I drive for long periods. I also told the receptionist that the truck camper has solar and not sure if solar was a factor for the batteries not charging. I turned my truck camper in on Tuesday morning. On Wednesday morning, I called for a status update. The receptionist said the truck camper would not be looked at until Monday of the following week. This was unacceptable because I was leaving Wednesday around noon for my Thanksgiving plans. You guys worked an hour on something I didn't ask for. Specifically asked for a check on why my engine motor was not charging the batteries while driving. Ultimately, my boondocking Thanksgiving trip was a little bit more difficult to manage because of the lack of battery power to the truck camper Nice fancy bronco the owner drives. Must be nice ripping people off.

Bob's Performance Center - rvrepair - Updated May 2026

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