if you are looking for HUNTER DOUGLAS SUPPORT - LOOK ELSEWHERE i only wish staff had looked a my prior yelp review before sending a repair job to this disorganized, unethical, and truthless vendor - SUGGEST use Don's Drapery in this case tenant called Bob's to request a motor repair for a PowerView blind. After 3 months tenant called back asking about the delay, and Chris blamed Hunter Douglas for the delay, saying repair has to go to Mexico, which is not true as powerview is made (and repaired in USA), then admitted to having them, but said he did not call because he not have an installer, and does not know how to program the pebble. really? a HD dealer that cannot press two buttons? cannot speak to current state of their flooring business, but as the old adage goes, "how do you know when a salesman is lying: his mouth is moving. to recap. No written quote no auth for repair no paperwork of any kind received the repair but did not advise customer found the blind when pressured admitted to have the blind (for an undisclosed amount of time) but does not have anybody that knows how to program a blind incorrectly blamed HD operation in Mexico for the delay, oh ... and is short-tempered, and yells at his customers. enjoy :) read more

Really enjoyed Bob's Shade and Linoleum. We were looking to replace our 25yr old Hunter Douglas 1" Silhouette shade (too old and dirty to clean) with a new 3" shade. When pricing the replacement we about went into shock at the cost. Both Chis and Gidon were super helpful and informative. We shopped around and their price was the best for this product. Chris came out to double check my measurements and show additional fabric options. Since it was essentially the same shade I did the installation myself (they were also very helpful with giving me instructions on doing this). The shade is absolutely BEAUTIFUL (posted pictures) and works great. Would definitely recommend them. read more

Bob's Shade & Linoleum - Photo of Hunter Douglass Silhouette 3" Shade purchased - Shades & Blinds Near Me - Orange, California

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I had a really good experience with the staff here. They were very sweet to me and answered all my questions and helped me tremendously. I will definitely be going back to furnish the other windows in my house. read more

Bob's Shade & Linoleum - My rolling shades - Shades & Blinds Near Me - Orange, California

I have had multiple experiences with both Guidon and Chris, and both of them have been very professional and helpful. I first visited their store to purchase the old-fashioned scalloped roller shades that are so popular in historic homes like ours. (1923) Chris spent a lot of time with me, choosing fabric, fringe, etc. I'm in the home improvement business myself, so I felt confident measuring for the blinds, but Chris said "let us come and measure; there's no charge, and if the blinds are wrong and we've measured them, we will replace them. If YOU measure incorrectly, we can't replace them." I took him up on it. He did a good job because the blinds were PERFECT. He also made some suggestions that I didn't think of, like the blinds for the very large front windows should be on a roller chain pull instead of a spring loaded blind. Chris came out and installed the shades himself, and was very careful with our sensitive old house. Some months later, I decided to add more shades in other rooms. Same process with Chris measuring; they were very busy so he hired a subcontractor to hang the shades. This guy did a great job too. Finally, I decided it was time to add some flooring in our vintage kitchen - I wanted it to be period-correct and had a color scheme in my head based on old 1920s linoleum ads. I went again for help from Chris. This time Guidon joined in as well. Chris explained to me how my design wasn't going to work due to the shape of my kitchen, breakfast room, and pantry room. It made perfect sense, and he was right. (I had in mind a dark green flooring with black border all around the outside.) Both gentlemen then helped me pick out a real linoleum floor (not vinyl) that they thought would work out. It would look as if it was always in the home, very period correct. They sent me home with giant samples to try, to see which color was best. My husband and I made our selection, and the flooring was ordered. A sub-contractor came to install it and did a fantastic job. After it was complete, Guidon came to visit the job and inspect it. He brought along a big jug of special floor cleaner, and explained that we should ONLY use this, and reminded me that it was REAL linoleum. (No charge for the floor cleaner.) My husband and I both are extremely happy with the job done by everyone, and the time both Chris and Guidon took in getting everything just right for us. We are going to add a few more vintage style roller shades soon and plan to do business with them. It looks like the store has closed though, and possibly moved....I hope that they are still around! They are the best. read more

I reached out to Chris to help make custom shades for my 1906 craftsman house. He was very helpful in making sure I selected shades that blocked out the sunlight for the bedrooms vs transparent shades for the living room and office. The various options on the lace trim details give the rooms an authentic feel that's true to the period that the house was built. Thank you Chris. read more

We used "Bob" twelve years ago to purchase sheet vinyl for our entire 1500sqft slab foundation home. Gidon who is the main guy for flooring let me check out tons of vinyl samples (a few at a time) to try them in place. We finally selected three patterns from the 'big three' manufacturers in vinyl, all of which were ordered and arrived in a timely fashion. The installers were scheduled on a very hot day in September, but the young men were all very cheerful and hard-working and finished in under three days. At the end of the job, Gidon came by to inspect the final project and admitted he was surprised at how great it looked -- even a decade ago, vinyl had come so far -- it looked like laminate. (It's even better now, I dare say it looks better than laminate!) Fast forward to last summer. We purchased a much larger 50-year-old house with dated colors and worn carpet. Of course I went to Bob's -- delighted to find Gidon was still there and looking exactly the same as I remembered him! After we made a much quicker choice, Gidon came to the house to make measurements and recoiled in horror (I jest only slightly) at the condition of the floors. He advised me on the difficulties AND EXPENSE of putting down vinyl in the various rooms -- the house is 2-story on crawlspace instead of a slab! On this advice we decided to convert only three rooms from carpet to new superior sheet vinyl and keep carpet in the other bedrooms and on the stairs (and tear up no tile). So I went back to Bob's to pick easy-care but lovely carpet, and Gidon was very helpful in that effort, too. In all flooring, he only stocks products he can stand behind! I am so happy that my choices were pre-screened this way. Again the installation was timely and cheerful, although much more difficult for the workers! We are extremely satisfied with the look and feel of our "new" house. (TIP: upgrade your carpet PAD before you choose a "better" carpet.) A few times I would stop by the store for something, and if Gidon was not there, Chris or Dave were always pleasant and helpful. No one at Bob's was EVER rude to me, even it if was minutes before the end of the work day. We're having two rooms in the old house refloored with different vinyl before putting it up for sale (damage unrelated to the installation). Of course we are using Bob's! read more

These are guys are so rude!!! We have called them a couple times and every time we called them their customer service is horrible. We recently had a problem with our floors and asked if they could help us and again they were rude. Let's just say we will not be doing business with them!!! read more

Fantastic service. Went in to get my blinds restrung. It was done that same day. I asked about having them cleaned and the pleasant man that helped me gave me detailed instructions and a written paper on how to clean Hunter and Douglas blinds. I dreaded it, but did what he told me and it came out beautifully. Saved a fortune and they are just like new because of the good quality purchased in 2004. Thank you so much. Eileen Brooks Happy customer read more

They were fabulous! I had an emergency fix on a day night blind, they took care of it as I waited. Definately will have my return business.

I was pleased when Chris installed nine windows with Hunter Douglas vertical blinds 5 years ago in my home. One of the blinds now needs factory repair and I asked Chris to pick up the 3' wide x 6' long blinds, send them to the factory and re-install them. I am a senior who had recent spinal surgery and I live less than 5 miles from the store. Chris quoted me $175 as a service charge to do this. I do not recommend Bob's service or loyalty to their customers. I will not patronize Bob's again. read more

I purchased two shades from Bob's shade & Linoleum choosing a beautiful fabric that was a remnant. I was told there was enough fabric to make the shades the same size as the ones he had made for us in 2013. Gideon told me he would have to cut the fabric horizontally in order for it to work. When I expressed my concerns about fraying, he assured me they would be fine. Upon using the shade it immediately started fraying. I returned the damaged shade explaining that not only is the shade fraying, but the new shades were cut smaller in size than the original, and the sun was shining thru the sides. His solution was to put some kind of product on the edge to "prevent" further fraying. As we only close the one shade during the summer months, I didn't realize till months later that the "fix" didn't do anything to solve the problem. The fraying has now made the shade unusable. I took my husband with me to the store for moral support because the last time I went to the store, Gideon denied he ever told me that they would NOT frey, essentially calling me a liar. When we spoke to Chris, the owner, he seemed to take responsibility, shook my husband's hand and was going to get back with us, which he never did. When we called him back only two days later, he had a hard time remembering us. He then gave us an outlandish price of more than seven times the price of the ones that were damaged, and refused to take any responsibility​. He insists that the fraying is a result of the fabric rubbing on the bracket which because they were made too narrow, isn't even a possibility. My only course of action now is to file a complaint with the Calif. State License Board, and the Better business bureau. Beyond Being shocked at their treatment of me, I am saddened that our "friendly" neighborhood store that I had the pleasure of working with in the past, has made their loyal customer pay the price for their mistake. read more

Hate to give sub par reviews but 3 stars is generous. The people who work their are nice and they have a really great selection of premium laminate floors. This is why the 3 stars. It's just that after going in and getting a proposal and then calling about a particular laminate.. They didn't know which one I was talking about. Ingave exact info and was having to tell him where in the store. It's sad employees wouldn't know their own products. He was asking me the product code ?? Then he said I'll call you back. He then called me back and couldn't find it and kept me on the phone saying maybe someone checked it out maybe??? Meanwhile I had looked up the product code for him ... In about 2 seconds online... Then my husband talked to him and he said "well it doesn't matter you can't order it today anyways" ok that's fine . Called back Monday and guess what?? They couldn't find the written proposal from Saturday. Anyways we found material 1000 less somewhere else anyways ! Waste of time !! read more