Nothing to complain about. I had a few cleanings here and they were always nice and seemed competent. My last visit I made the mistake of asking them to do my cleaning before they got authorization from my insurance and they did it and took it in stride. Dr. Luu and Dr. Fong are great. I trust them with my teeth so that should say a lot. Because without your teeth, what are you really? For the most part, I have not had to wait too long for my appointment and I feel generally good about the treatment and cleanings so far. Keep up the great work! read more

Today was my first appointment. Had cleaning and porcelain crown appointment. When I arrived. My insurance informed me services were covered. That's after I called the office to verify the status. They said denied. Honestly, that's to be expected. I'll simply have to submit with receipt to my insurance for reimbursement. Then I panicked. I realized. I don't have cash or payment. The Dentist on Lake Mead charges hundreds for use of credit card. I will never return for anymore appointments there. When Reina informed me that's not normal business practice. I can call my credit card to have reversed because they are not allowed to do that. I went from "OMG I am going to be charged for having to reschedule but had cleaning done. Plus get charged hundreds on my card. Not fun morning." TO Wow, painless cleaning. Best cleaning in my 5 years living here. Thank you Dr. Luu! Kindest, most accommodating staff I have been blessed to cross paths with. The Manager Liz provided the denial letter. Thank you!! No other offices did that for me. The assistant understood my fear and did an excellent job. I will most certainly recommend this office to EVERYONE! Very happy after years of looking for better.... I have found THE BEST. read more

I've been coming here since 2024 and every time I come there's new staff. My information (insurance) is never saved on my profile. After service it's always some weird out of pocket charge for something I didn't even get. Then I end up getting credited and told I have to use it on something in the office. When another set of staff comes, I was told I could have got it back as a credit. I am over annoyed with this place and today will just be my LAST DAY I know there are so many other great dentist out there. This place isn't for me ANYMORE. ! They are triggering as hell read more

This place is disgusting. I was going to this office for over 3 years, when the staff said my payment method(insurance) went through and would cover the entirety of my treatment, 3 years later when I'm treated, half-assed, they ask how I would like to pay. I explained to them during the start of the treatment their staff said my insurance would cover it. Then they explain to me how they had a new change of staff and still proceeded to say, "How will you be paying?". Then when I elaborated even more, they started going off on me. The care was terrible, as they continuously postponed appointment after appointment, saying they don't have the equipment readily available and more things to try to persuade me. So after they went off on me, they repeated for a third time "How will you be paying?" read more

Loved them as they are the exact opposite of the other dentist I just went to.....which was a disaster for many reasons. First, this place actually answers the phone.....and was super nice. Went in for x-rays (a filling broke) and was told I needed an extraction, 4 crowns and a deep cleaning (the other place said I needed an extraction, 2 crowns, a bridge and deep cleaning). He also said doing the extraction would make things worse because that tooth does 80% of the chewing so the other side of my mouth would take over. The problem with that is that side has 2 teeth with cracks in the fillings so that would them break apart, making my problem far worse. So, this dentist actually cared about my health and wallet while the other dentist saw me only as dollar signs. Also, this place charges $800 for a deep cleaning while the other dentist charges $2,000 (with the average about $1,400). read more

I needed a regular cleaning and it was super easy to make an appointment. My insurance referred me to this place and the whole staff was super friendly, my treatment was effective. It was super cold and they even gave me a blanket. read more

Boca Dental & Braces - General Dentistry Near Me - Las Vegas, Nevada

This office is ALWAYS bright and clean. Jenny, Trish, and Kenia kept everything organized and made the check-in effortless. Liz, Marie, and Christina are always kind and welcoming. Dr. Fong, who did a crown in my top right, is precise and reassuring. Dr. Luu and Dr. Tran are so patient and the reasons why my visits were smooth and stress-free. It's clear the entire team, from the front desk to docs, work efficiently and advocate for us when handling paperwork and insurance. It's my favorite dental spot! read more

No recomiendo este lugar. Me cobraron 558.40 dólares un año o más después del servicio, luego de haberme dicho que mi plan me cubria. Mi plan no cubrió nada. (Continue reading in English) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ If you don't want surprising bills a year after the service please don't go to this place. I am Very disappointed and dissatisfied with Boca Dental and Braces .They charged me $558.40 a year after the service. First they charged approximately 260.00 dollars for the amount that the insurance would not be paying. Then they sent another bill saying that the insurance did not cover my visit because I recently had the same service in another location. I wonder if they asked to the insurance company coverage out of the frame time and if this was the reason for the denial. I will investigate and call my insurance . When I went in first place I was trusting that they would be calling in advance to check my coverage. They lost my trust. read more

I received dental treatment from Boca Dental & Braces beginning in November 2024. I was told they accepted my insurance and was assigned to Dr. Dannels. After undergoing treatment, including an unnecessary tooth extraction and the placement of a five-unit permanent bridge the same day, I learned that Dr. Dannels was not in-network and that the office never intended to properly bill my insurance. Instead, they misrepresented the treatment to get me to sign financing documents and pay thousands upfront using CareCredit. The bridge was installed improperly, causing chronic pain, gum recession, bone loss, and impaired ability to chew. A second opinion has confirmed that the damage will require over $20,000 in corrective treatment. While in the office, I also received an alert that a credit inquiry had been made in my name without my consent. When I requested a copy of the signed financing authorization, the office failed to provide it. To make matters worse, Boca Dental submitted forged and inconsistent medical records to the Nevada State Board of Dental Examiners. They also lied to my bank and CareCredit by falsely claiming that the Dental Board ruled in their favor. In reality, the Board found that Dr. Dannels and his office fell below the acceptable standard of care, and their investigation remains open. The business has refused to refund any payments or release complete and accurate medical records despite multiple formal requests. I am seeking full reimbursement and accountability for the financial and physical harm caused. I have retained legal counsel, and this is not the last the business will hear from me. read more

I went to the dentist in pain... and left with ear trauma. The waiting room was clean, the staff friendly, but there's one thing I have to say: the TV. That TV. Instead of calming us with soft music or the Discovery Channel, they played a looping video of Selena singing "Como la Flor." Not once, not twice. We were there for almost TWO hours, and Selena didn't stop blooming for a second. It got to the point where I thought the flower had already dried up, resurrected, and dried up again. I think I even accidentally learned the choreography. Conclusion: good service... but if I go back and that video is still there, I'm going to learn the entire setlist of her last concert. read more

I usually have great experiences at dental offices -- everyone is kind and professional. But this location was completely different. The staff here were very rude and dismissive. I explained that my gums bleed when I brush or floss, and they took X-rays but didn't seem to care. When the doctor came, he said I needed a cleaning, which was fine. Then the billing person told me I had to pay $120, even though I have insurance. When I asked for clarification, the staff gave confusing answers and told me my insurance only covers it "if I'm pregnant." That made no sense, and the woman even said, "If you're not happy, you can just leave." I felt disrespected and uncomfortable, so I left immediately. I already contacted my insurance, and they're helping me find a better office. Extremely unprofessional and disappointing experience. read more

Dr. Lou and Jenny are great. Very polite and helped ease my anxiety. I was in and out.

Do not go here went in for a $49 coupon X-Ray, comprehensive exam and healthy mouth cleaning, the doctor said I don't have Periodontal disease and the did the exam and would not honor the coupon or do the cleaning and tried to charge me an additional $215, this is. A bait and switch do not go here!.... read more

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What experience? I called. Your rude counter help placed me on hold for 10 plus minutes. She then came back on phone, told me she had three people in the office. And put me back on hold. I am one of those people who will YELP. I will not go to this dentist... because I believe when your counter help is rude... and allowed to remain at work... the Dentist is more than likely the same way. read more

I don't even know Dr. Fong but I DO know that today is his birthday! I want to wish him an AWESOME birthday and wishing everyone in that office a beautiful day. From what I hear from my best friend he's a pretty cool guy so I wanted to show some love! read more

Overall, I would like to say the service here is amazing. I just started going there for my braces and teeth. The two young ladies inside the office are so sweet as well as the Dental in the dental assistant are very sweet and Dentist is very sweet. He's real patient with you and he's just overall very much a sweet person. I will recommend in this place to everybody. read more

This place has terrible service! They give you appointments and make you wait over an hour to take you back. Front desk never knows what they are doing. And still want to charge me a rush fee for their mistakes . read more

The staff are amazing especially Caudia I would definitely recommend Boca dental to my friends and family.

Ok so let me tell you this entire office gave me life. I have servere dental anxiety and they all were beyond patient with me. I hand a whole anxiety attack in the chair Raquel was my dental assistant an she reminded me to breath when she didn't have to it speaks volumes to the internal customer services that the employees receive. Good job Doc Fahim you the real map. Last but not least front desk brandon will forever be my favorite an im inviting him to the cookout. An ms. Celia giiiiiiiiiiirrrrrrrrllllllll ima bring you my mamas sock it to me cake. I felt to welcomed by you as the 1st point of contact you noticing the stress on my face an you have the most amazing an extremely helpful attitude ty all so muc.​ read more

I love this office, the staff is always on point and ready to help! Jenny was very helpful and made sure I was comfortable as I have a lot of anxiety with dentists, she gave me such a good experience! Thank you :) read more

Horrible service front desk is rude Dentist have no sincere concern with their patients. Do not visit this office.

Esta es la peor oficina de dentista que puede visitar, le destruirán los dientes y le cobrarán mucho dinero. están haciendo un flaco favor y una mala práctica a personas inocentes. no vengas aqui no dejes que te toquen a ti ni a tu familia esta es la peor experiencia que he tenido en mi vida. no harán lo que dicen que no contestarán el teléfono ni devolverán sus llamadas telefónicas, tenga cuidado, este lugar es muy peligroso. This is the worst dentist office you can vist they will destroy your teeth and charge you so much money. they are doing a disservice and malpractice to innocent people. do not come here do not let them touch you or your family this is the worst experience I've had in my life. they will not do what they say they will not answer the phone or return your phone calls beware this place is very dangerous. read more

The nurse that was treating me was very friendly and doctor too great people. Friendly staff

thank you to the staff here for making me comfortable. biggest thanks to Liz for making my whole experience!! she welcomed me from the beginning and walked me through everything. will definitely be returning because of her ! read more

AVOID this place at ALL COST, they are a complete ripoff unprofessional & don't know what the hell they're talking about, just a bunch of young ppl in the office that's uneducated. The plan they put together for us was totally off. Go to a different dentist which we did & was given the right plan for the work. Thank God we didn't start the work with them. TOTAL Young SCAMMERS!! read more

BEWARE!! Do not come to this dentist. They took one wisdom tooth and left another on Friday . Was in pain the entire weekend. No pain meds or antibiotics given or prescribed. Went to oral surgeon on Monday and it's infected. Do not come here. You can find a better dentist read more

Just days away from Thanksgiving, I had a dental emergency. Arriving at the Boca Dental Group on Flamingo Road, I was warmly greeted by Theresa at the front desk. Office Manager, Maribel, listened patiently to my concerns all the while assuring me that they would work with me financially. Dr. Fong is a pleasant professional with an appreciated light touch. All of the staff, including the sweet technician that hugged me upon leaving the exam room, treated me with respect and most importantly, dignity. My thanks go out to all of them and may God bless. Elizabeth O. read more

This is their Brand new office at 6680a West Flamingo road, in Las Vegas - And WOW!! what an *Awesome* place, and staff AND Doctor (Dr. Dannels) They where not only attentive, making sure I was in zero pain the full time I was there (even when I got the bill!) -- They made me feel relaxed and confident they KNEW what they where doing! - All there equipment is state of the art which added to my comfort level. I cannot praise them enough! (well, I may change my tune when the Novacain wears off) :) there phone # is 702 - 389-4039 read more

Over all good customer service especially Laura (dental assistant). She makes patients feel less nervous and very very friendly. She is very easy going and make you feel comfortable to get work done by her (and) assisting the dentist .Thank you Laura ! Keep up the good work!!! read more

I went in for a broken filling I just needed it fixed. I must have gotten the only dental assistant that knew what they were doing because all the younger assistants kept walking in while I was being given my x-rays and was asking how to do something or other. Dentist was nice enough he told me I needed several crowns a root canal to be redone. That I have decay on several teeth and they'll need to be crowned. No mention of my broken filling getting filled he just told me I could talk about it to the finance manager. So this lady comes in grinding her teeth and Im having a hard time not thinking what in the meth mouth is going on big sick vibes tbh She tells me that my insurance doesn't cover anything and the work the dentist wants to do is over 6000 and she's just smiling in such a gross way every time I'm asking a question. I ask her can't I just have my broken filling filled? She smiles very smugly and says no while she grinds her teeth *yuck! And says no other dentist will fill that tooth it needs a crown and they can do it for $1000! Absolutely not. I get the heck outta there Cut to a week later and my broken filling is fixed and I wasn't upsold on anything! My other teeth had no decay or need to be worked on. Honestly I would never go there again. I'm so upset these people are trying to take your hard earned money and lie about the treatments you can get or need. Overall unless you like being overcharged and have unnecessary work done I would avoid this place 100 percent. read more

Office staff very helpful The technicians are skilled. Dr. Daniels is a crafted perfectionist .They'll also work with you to financially. Thanks guys PH read more

I was extremely nervous about the extraction of a wisdom tooth, but the experience surpassed all my perspectives, thanks Dr Ottyson, for the treatment and your experience was very quick and painless, thanks to your assistant NICK, from the beginning, for offering me confidence , very kind .... thank you I am definitely a patient of BOCA DENTAL1 read more

Dr. Luu pulled three of my wisdom teeth here Everything was quick and painless (to my surprise). The doc was thorough with everything. Staff was friendly and attentive. Would recommend! Oh s/o to Cyrus,the front desk girl, was a big help. read more

Dr.Luu & Larissa did a great job with my checkup and teeth cleaning. The front desk staff was very friendly and professional. The waiting room was nice and not crowded. Will keep coming back for sure ! read more

First off i have liberty dental - not the best insurance but it is what is front desk women are lovely nice, professional and they really try to work with you to help you out even if they're getting nothing out of it but being a nice human i genuinely appreciate it because there's not a lot of people that work and actually like their job !!! Dentist was nice professional and upfront - dental hygienist assistant was nice as well a little rough to the touch when helping with the procedure but nothing that can't be fixed with saying something(I'm a sensitive person Ha) overall they were all nice i hope to keep coming here and getting the same experience! Thank you! read more

My wife had an emergency in regards to her capped tooth needing to be replaced. I called Friday night after 7pm, 99% of the dental offices were closed. I was able to contact a rep from Boca Dental who kindly assured me that my wife would be taken care if. We were given an appointment the very next day. We were welcomed by a very friendly receptionist named Joanna (Jo Jo). She took our information and had my wife fill out paperwork. After Dr David Velasco completed his examination it was determined some extensive work had to be completed. After 3 hours the work was done and my wife was happy and satisfied. The entire Team should be commended for their Professionalism, and commitment to servicing the Community. We were very impressed with our experience. We highly recommend their Services for your Dental needs. read more

This is the worst place you could come to !!! Went in for some fillings and they didn't cut me just once but twice ! The staff there are just super rude with really bad attitudes ! This place feels like if it's like a school where they take clients and just do practice on them ! On the other hand the manager there is really nice and tries to do anything to keep her clients ! But it's hard to keep going to a place where they don't even know what there doing ! Don't make the same mistake and even bother coming to this place ! Remember you get what you pay for !! The receptionist that works there Not the white lady but the other one that looks like fucken big bird with black hair and ugly ass nose has the worst attitude ever and the way she talks to the customers all rude she has the worst customer service EVER !!!!!!!! read more

Dr. Velasco is amazing! He definitely knows his stuff. He was very informative and took the time to educate me on different teeth whitening options, and how each treatment worked. The office staff was also courteous and friendly, and his assistant was super nice! The wait was a bit excessive but I did take into consideration that I was a new patient. At the end of the day, it was worth the wait because it is obvious that providing quality care is their top priority. Thank you Dr. Velasco and staff! read more

Worssst dentist ever. You take forever to be seen, even if you have an appointment you still have to wait 1 hour. They make appointments for you and when you arrive they tell you THE ORTHODONTIST ISNT IN. LIKE HOW?? Waste of time. And to top it off, your appointments are 2-4 months apart, but they sure still charge you MONTHLY. This is such a horrible dentist. 0/10 would not recommend. read more

No recomiendo este lugar, el servicio no es bueno, no les daría ninguna estrella, aunque vas con cita tardas hasta 1 hr para recibir tu servicio, el servicio de pagos es horrible nunca contestan el teléfono, page mi cuenta total antes de la fecha y indicada y después me siguieron haciendo mas cobros, no me regresaron inmediato mi dinero, hasta después de 2 semanas, en general el servicio es horrible. read more