My fiancé and I are out of town just seeking a place to get movement in. My fiancé called before we went to this gym and was told "you can buy day passes for $15." By the girl at the front with braces of navy blue bands. She did not mention that we have to have a member with us to enter. There was lots of back and forth between her and the manager before we were turned away. As a someone who is in a leadership position at a boutique gym, I find it interesting that you only allow members to bring people in and seem very exclusive. To which is what we in the industry are trying to pull away from. Everyone should be welcomed regardless if they know a member or not. It was giving Charles Manson at the gym. Also it's the holidays and a lot of people need a space to work out energy to be the best version of themselves. It's a shame and a disgrace to the fitness community that you are this exclusive and that you are not training your employees how to communicate information properly. read more

Used to come all the time but quit after months of being laughed at by teenagers with that ugly broccoli style hair and bowl cuts. They both hog equipment and make the one area supposed to be judgement free almost shameful to be in. read more

Over time this gym (BodyXchange on Allen Rd) has progressively gotten worse. 1). No matter what discounted membership they offer each year, they always find some reason to raise the fees within a year. Note how many times they preface these increases with such statements as "we are going to be buying/adding new equipment at your gym's location" - Complete BS! 2). The employees are friendly but useless. They sit at the front counter on their cell phones the whole shift. 3). The music that is played at the gym is beyond bad. It ranges from slow music to some 90s to country. Who in the hell plays country music at the gym! When I asked an employee if the selection could be changed, they said no because the owner is old-school and is NOT open to change. 4). The equipment is only cleaned/disinfected if the member cleans it after use. Good luck trying to find the disinfectant bottle -it's like an Easter egg hunt. Further, I have never seen an employee in the years that I have been there, clean it once. 5). The equipment is frequently in need of repair. Any piece of equipment that has a plastic seat cover or handles is frequently damaged and/or broken. It's become so bad that members are breaking the plastic handles off because the staff (who are probably busy texting) are not hammering them back into position. Any event, the only saving grace at the moment is that they offer month to month membership. Once another gym opens in the Brimhall area, I'm gone. I encourage you to visit this location using a free pass and see if you have the same findings. Good luck, stay fit and don't settle! read more

I like it. Could use a sauna/steam room but other than that no complaints. Rack ur weights when ur done wipe down ur benches/machines. Brush ur teeth have a nice day read more

Gym was okay Process to try the gym is a nightmare, with all the sales people at the front. We don't need your unsolicited lecture, slide presentation, analysis of my goals and in depth sales pitch after repeatedly telling you I just want to try the gym and have limited time to workout. They tell you they can give you 7 days trial, but will bring it down to 3 days after their hour long TedTalk. You can't even just sign-up at the front. They give you an appointment and sit you down like they're a car dealership. They also don't get the hint when you block their number. They'll call with their other numbers. Give them as little information as possible if you only want to try this gym. Would look the other way if I was you. read more

This is an awful gym. They do not repair anything, arbitrarily change your monthly rate higher whenever they feel like it, the hours are cut so you can barely workout on weekends, they continuously cut services and equipment and then charge you more. The people working here are all kids incapable of solving anything or addressing any issues with equipment. Cliente is also rude and not the type of people you'd want to be around. read more

This gym is getting worse and worse. It's bad enough that not all members clean equipment after use, now they've (Management) taken away a majority of the cleaning materials for when I use machines or want to get on a machine. 20 years ago I got Mersa from a gym. They're trying to make sure I can get it again. It's really disappointing for the amount I pay for my membership. Guess it's time to start shopping around and complain to public health because complaining of them did nothing. 5/17/24 Olive Drive location. Slowly, turning into a ghetto gym. read more

Signed up for a free 7-day pas online and when I made an appointment to redeem it, the sales person said "the 7 days is not actually guaranteed, we can only do 2-3 days". When I sign up for something I don't like being lied to, if it says 7 days online they should honor what they are advertising. This first impression experience with their false advertisement made me run far away from this place. Go down the street and get a gym that honors their word, has better machines, and more amenities. In my tour of the place, the material on the gym machines are all ripped and worn out. The saying, "you get what you pay for" hits home with the overused and worn down material. read more

Had a really bad experience trying to sign up. Khloe was very condescending whenever I'd ask questions about the gym. She seemed exasperated by my confusion when she wasn't making any sense to me. I kept trying to ask more questions and instead of re-explaining it in another way so it would make sense, she would just repeat the same answer. I've worked in customer service and a management for almost 10 years & I know how to treat guests and this was no way whatsoever to treat one. I came in wanting help and to work on my fitness, but she and Body Xchange made me feel so unwelcome. Don't go here. I'd rather spend the extra money at a fancier gym than to ever have someone treat me like I'm stupid again. read more

Over priced with a lot of hidden fees. Too bad. I don't recommend this place. Plenty of other gyms that are good out there.

Save yourself time and energy. This place is ridiculously overpriced. $149 down, plus monthly dues, and top that off with $49 annual fees. (Don't kid yourself by trying to tell me all the big chains charge this much). Price gouging during covid is the new norm. Tiny free weight area. Geared towards cardio. I just wanted somewhere to lift when I come up from LA every month! I found a local weightlifting gym that is geared towards people like myself called Strength & Health Gym. Mark hooked it up! Support your local (non-franchise) businesses. read more

Worst gym ever, people suck, and if you're trying to cancel good luck. I'm moving and they said I signed up at 15 month contract and Kevin the manager who quit never said it was that. They are liars and thieves. read more

I followed Tre and Jon from olive to Allen and I just feel so welcomed and comfortable in this environment I haven't been to a better gym and I have seen tre work and he's the best manager I have seen you will always feel safe and welcomed at this gym read more

Wow the management is so rude! Please don't waste your money, most other gyms have been understanding when you need to cancel a membership during COVID but not this one. Tried to call to ask about options for cancellation and explain our situation but the caller was extremely aggressive. It's just really gross to see a company take advantage of people during a pandemic. Just beware of what you're signing up for because they won't tell you up front. read more

I was given false information by an employee that I can cancel at anytime. I keep getting charged for a membership I dont use and they refuse to cancel me. It just keeps adding up!! read more

I have been going to this gym for over a year now and it's great. It has some top tier machines from brands like Atlantis and Hammer Strength and overall has a positive vibe that's very motivating. Doesn't have a sauna nor a pool if that's what you're looking for, but great place to do some cardio and lift. Only other thing missing from this gym would be a t-bar row in my opinion, but great gym. read more

So stoked they have stayed open and given us a safe place to work out and stay fit. If staying healthy isn't "essential" in a "pandemic" I dot know what is !! I have been a member since before they opened up their first location in Rosedale and am proud to continue to support one of our own local business owners who has given us many great places to work out at a great price !! read more

So disappointed at the service I have received from Body Xchange. I tried cancelling at the beginning of the pandemic because they were not offering classes or childcare. They convinced me to not cancel, but freeze the account instead. They, without notifying us, began charging us again. When I finally got a change to call I ended up having to pay around $100 after not using their services for close to 6 mos! They refuse to waive fees and/or refund. Awful service, we are so disappointed and do not recommended Body Xchange to anyone. read more

Wow...Buyer Beware!!! We signed up for a one year membership, went daily for two months, loved every minute...then...COVID19 reared it's ugly head. Due to health issues ( why we were there to begin with), we had to step away from the gym. Paid our monthly dues, even tho we weren't using the facility and paid the additional equipment fee for one year. Our membership contract is finally met however, they are charging us another 78.00 equipment fee for the 2021 year....ummmm NO! we have not used your equipment or facility for a year and you want us to pay that? It was state mandated for gyms to close, not being enforced, they stayed open. But, the pandemic should have allowed for some "wiggle room" in their contracts. Not to mention...you can't get in touch with the corporate office. You get generic computer generated replies and unanswered, no return phone calls. Unless you don't mind paying for services not rendered....stay away!!! Poorly run business! read more

7 day free pass is NOT free. Also front desk is rude. Also they make you fill out a whole novel of questions before you even workout. And the vibe there is just not it at all. Very small in there and no amenities. Just go to in-shape! I paid 20 for me and my sister and when we walked in we immediately hated it, didn't touch one machine. Swear we were literally standing there on the gym floor for only 5 minutes before we walked back out and went to a different gym. Didn't wanna refund me even though we did absolutely nothing there so we paid to walk in. Love that:) read more

This company is running a deceitful operation and if you value your hard earned money or plan to frequent this gym until the day you die, don't give them your banking information. My 80 year old mother had a good standing membership for 6 years until her knees were too weak to use the facility. She went in in July 2019 and asked to cancel her membership. They told her that she must cancel online so she logged in and canceled online and thought she was done. Around that same time, and completely unrelated she had also changed her debit card. Come to find out they started charging her new debit card, without her knowledge. When she figured out what was going on she went back to the gym and spoke with the manager and was told that they would take care of it, her membership was canceled and there'd be no further charges. But they kept on charging her monthly, over and over and no matter what she did or who she spoke with it didn't matter! Now at this point she hadn't used this gym in over a year. So she went back in in December, SIX months after she canceled online (and in person) and of course the manager that was handling her account was no longer there but there was a new manager that said, oh I'd be more than happy to help you cancel your account, but you owe $200 in unpaid fees! My mother asked what she was talking about and was told the fees were supposedly finance charges for attempting to charge her card after she had canceled back in July. So here's a long standing member who paid her fees on time every month for YEARS and because of your complicated cancelation policy you fraudulently continued to charge her every month after July, continuously charging a cancelled debit card multiple times at $8.95 each time they attempted to charge her monthly fee, racking up $200 in finance charges but never once sending her any notice to inform her the situation. They even auto charged her an annual fee in October, three months after she canceled. When she couldn't get anywhere with the staff after multiple calls multiple visits she had her bank block the recurring charges as the only way she could get them to stop. And then, get this, she was sent to collections! They had several face to face opportunities to assist my mom and resolve the issue but instead chose to blame my mother by pulling out a 6 year old contract in her face showing her the fine print where they were justified in hijacking her account and charging her excessive finance charges! Now that's classy! My mom paid ABC Finance $200 to get rid of this company who continued to harass her until she couldn't take it anymore. Stay far away from this gym, not only are they shady, they take advantage of the elderly and their business model sucks. read more

Canceling your membership is a pain and corporate couldn't be any less understanding. Maria wasn't helpful in the slightest. I cancelled 11 days before the annual enhancement fee would be charged and they informed me it has to be 15 days, I called to kindly ask if it could get waived because most places would waive it, not the case here. I'm not even going to use this gym at all in 2020 because the equipment I favor is usually out of order so why would I continue to go there? Plus the front of the gym has been smelling horrible and has been a reason I've had to leave my workout halfway through. Bad business and I was told I'd be sent to collections if I disputed the charge. Classy. read more

I've been a member for a few years now. If you want quality equipment and environment this IS NOT YOUR GYM! (I pay 19$/month, I can't afford a nice gym) Since grand opening on Brimhall and Allen these stair masters have been out of operation. I made them aware on opening day and the sign went on. That was over 3 months ago. Same with the treadmills and at least a dozen other machines. Look at all the yellow tags! They're simply in the biz to charge a card on a monthly basis. And the "annual enhancement fee" doesn't pay for "enhancement" at all apparently. Don't get suckered here. Go to In Shape! read more

Body Xchange - Yellow = Broken - Gyms Near Me - Bakersfield, California

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Sense they closed down there Calloway location, the one on Allen is to crowed. You have to wait outside until someone walks out do to the limiting the number of members allowed in the building. Once inside, no equipment is open and you end up getting a terrible workout. Pass on this Gym if your serious about working out. read more

I would give this gym and business a 0 star if I could. They lie, will not return calls. I had to drive over 200 miles just talk to a manager who basically blew me off on to their corporate office who has not returned my messages for 5 months. They lied to get me to join and then want to charge me $100 to cancel even though I told them I may be moving and there is nor a gym.where I live. They have also been charging me monthly dues. read more

Terrible gym location with terrible staff. Breaking Ca laws just to charge people for a gym they get kicked out of. They'll force you to die of breath lose by forcing you to keep ur mask on or get kicked out and keep paying for your 40$ a month membership. Theyre leeches and don't care about the people working out, just their pay check. We needa boycott this place read more

Bad company, made it very difficult to cancel services when moving out of state. Talked to many people on the phone, they used the fine print in the contract to manipulate me into waiting out my time on my contract and just finish paying for the duration of my contract. Than, ensured me after my 13 months of payments for a 12 month contract were up that they had put it in the system that it would be canceled, it was not and I am still going through hoops to get this company out of my life. Member services operator was VERY rude, kept talking over me when I tried to explain my situation. Also, what kind of establishment makes it so hard to leave a 30$ a month contract? If they had any pride in theyre facilities they wouldn't have to turn down early terminations so harshly, it must be a common problem for them. To sum it up, facilities are "ok" but crowded. A lot of employees sitting around when the floor was a mess or disorganized. They will try and get you to spend you're money on trainers, very expensive and most money goes to the facility (a large percentage goes to body xchnage). I just can't agree with this gym on any level, bad customer service and they are out for large profit. I had a friend who worked for them and was an outstanding trainer but explained to me the large hustle that is associated with gaining customers and selling training. He barely made it by on the wages set by the gym, he had to prey on inexperienced customers just to scrape by. read more

Clean facility, friendly staff, and hardly anyone is in the women's-only section of this place. I can get a workout without worrying about people staring at me 0_o read more

Body Xchange - Gyms Near Me - Bakersfield, California

Worst gym I have ever done business with in my life!!! BEWARE! They will lie to you about your contract give you false and misleading information, Try Inshape or 24hr even planet fitness over them! These people are a joke, I fulfilled my contract with them went on a month to month basis, signed a cancellation form, back in 2013! They sent me to collections saying I never canceled on a month to month basis with is the dumbest thing I have ever heard. Don't even bother calling cooperate for an issue or problem they won't help you, even the collection agency was nicer to waive the amount because of the miss leading information! THANK GOD! If you want to ruin your credit or have a bad experience def try body xchange read more

I really like this new Body Xchange. The machines all seem to be in good and working condition, lots of space for stretching/classes, clean locker rooms, and a spacious kids club. It reminds me a lot of the Body Xchange off White Ln. I also really appreciate how friendly the employees are, especially in comparison to other gyms I've been to. read more

I am currently a member and I have the option to go to all their gyms including their "spa" gyms. This gym is one of those, which has an exclusive section for ladies only. The section is pretty nice and spacious for many ladies to be able to exercise. The other section that is for males and females is not, maybe just a little bigger than the ladies section. The gym is overall not that big compare to their other gyms but its still doable. I think they did this to give the feeling of a spa. To my opinion it should be bigger since you are paying more for this type of gym. They do offer classes, tanning, and massaging in this location. Overall it is not my favorite (it is too far from home) but it is very nice. My favorite part is the type of people that come here. Especially because the males they are not creeps! I know I have gone to other Body Xchanges and it was filled with creeps looking at you ): read more

If I could give them no stars I would. I had been going to body xchange for 6 years until I had a really bad experience about a month ago. I was harassed by a roided out old man and by the manager at this gym as well. My whole family and I have cancel our memberships of years! read more

This gym is by far the most comfortable I've EVER felt in a gym. The gym is super clean and the staff are all friendly and motivating Their childcare is AWESOME! The Woman's locker room is really nice and clean, super spacious! I wouldn't want to have my membership with anyone else. Rob helped get me set up when I came in, and I didn't feel out of place! I left knowing that I did the right thing going there, and I would strongly recommend people to start working out at this location! Did I mention the Childcare?! Anyways, the equipment is clean, and they definitely have variety and the right people to help you get the best experience you're seeking Even if you're not gym savvy, they won't make you feel embarrassed for what you may not know! read more

Had a great fitness training consultation with rob today who is their fitness manager and was very motivated and impressed talking with him , i felt comfortable and more knowledgable after my meeting with him today and got my training package started ! I can't wait to continue training with rob and his trainers and get into shape and learning from rob and his staff ! Great group of people , i highly reccomend going in and talking to him , i was very glad I did read more

This new body exchange is horrible!!! Equipment is too large for women, and the tanning beds do not stay up and lay right on top of you, as well as, there are no mirrors nothing to hook your clothes on. Very very disappointed from coming from the spa that was excellent. read more

I'm pretty bummed about this gym. I was so excited to have a gym so close to home but this place was a huge disappointment. First off, it's too open. I'm an ugly mess when I workout and I hate feeling like there's an audience around. Secondly, the class schedule is terrible. Or should I say lack of. Lastly, the equipment is okay. Pretty mediocre, nothing special. I should have checked out the location before signing up. Oh well, lesson learned. read more

Went to my free fitness consultation at this location today. The fitness manager Robin talked with me for a good long while and it was the best gym experience I've ever had. We talked about my needs and wants and what we needed to do to get me to my goal. If you're looking for a personal trainer, Robin and his crew are where at! read more

I was nervous to take my year and a half year old to the kid care but the girls are amazing! they made me feel very comfortable and took really good care of my little girl until she became comfortable. They now know her name and are excited to see her every time she comes in! (which makes her excited to be there) Taylor, Alexander and Suliegh (sorry if the spelling in wrong) really go above and beyond. Thank you girls so much!!! read more

Moving a popular lift class to put a Xgt money making class in its place. Not happy.

I came here hoping to find a new gym for my daughter and me after our membership expired at another gym. I got a tour from a very nice guy. When it was over I asked him if we could get a 7 day pass to try it out before committing to a contract. I was told no, they don't do that anymore. After expressing my disappointment and letting him know I was going to try some other gyms that did have the free pass, I was told he would make a phone call and see if he could get me 1 to 3 days to check it out. He said he would call me back the next day. He didn't call. So on to check out Planet Fitness and In Shape. read more