I have been a long time client at Le Derm, and I am happy to report that the services have only…read moregotten better! Mary has helped slow the aging process I am so happy with my skin, unfortunately wearing a mask all the time, it hides my great results. Thankfully her Botox treatments on my forehead keeps me looking "rested". The laser genesis and Viva keeps my skin glowing. I would highly recommend Mary and her team!!

I went here for a "consultation" and the owner was so pushy and aggressive and made me feel…read moreuncomfortable. I decided after 2 minutes there was no way I would do a treatment here so I had to sit and listen to her for 30 minutes go on and on and on and I finally managed to get a word in saying I had to leave. She became so frustrated that I wasn't interested that she then hassled me for a $100 consultation fee for 2 weeks- she called my phone probably 2 times a day. There was no way I was going to pay this "fee" when I didn't agree to it in the first place. She finally went away but I wouldn't recommend it here. When you go in for any treatments you want to feel comfortable not forced. And doctors should know what they are talking about but not be a "know it all". Pass.

They are great with customers and I like the treat ment at the Burlington location…read more The quality of their service is awesome and I love to come to this location because of how friendly the staff are there. Definitely be coming back to this location

Love this place! The laser hair removal works extremely well. Super clean facility! Staff is…read moreabsolutely wonderful! Highly recommend.

I am so appreciative for the wonderful services I've received at Vitality. I wasmase so…read morecomfortable, I had several spider veins removal treatments that made my skin look amazing. I am receiving cryo sculpting on my thighs, already almost an inch lost. I highly recommend Vitality for their personal services , prices are unbeatable and results are everything I hoped for!!

Nadia, you are an amazing person and done such an incredible job with the C02 removing scars off my…read moreface!!!! I would love to come back for more treatments, but what is sad that I took a star away because of the treatment I didn't receive from the other workers & you know who you are - I am nothing like the other workers & it's sad the way you receptionists & a doctor treated a customer. A customer, me who spent a lot of money & willing to spend more working with Nadia. I changed my review before it was too late because I am a good person. I am thrilled & in awe with the way my face looks Nadia, you are true!!!! The greatest person who I was honored to even meet this year!!!! I will not ruin a review because of other workers who acted & treats a customer like trash. Not Nadia. I apologize for my first review. I am not a child like the rest of your workers Nadia. I'm thrown back by the way I was treated, yes. Shame on you others. I don't know who you people truly are nor what all your personal issues are, but learn from this & learn to treat a high paying customer with respect. Nadia, I truly appreciate everything you have done for me, & I'm sorry. You deserve 10 stars above & beyond!!!! You are true. You speak truth & you act true & I can not ruin your review because of your other workers. Thank you so, so very much for the C02 job!!!! Again, Nadia, thank you so very much for your honesty & reaching out to me with respect as the realistic person you are, & the most down to earth person who truly cares!!!! I love my skin, my face looks absolutely amazing because of you Nadia!!!! Thank you again & again you beautiful person inside & out!!!! My face was a mess, until I met you Nadia!!!! Keep going with your beautiful honest work & words!!!! Enjoy your holidays & have a very Merry Christmas & an amazingly outstanding awesome New Year!!!! Thank you Nadia, & God bless!!!!

Very disappointed with results and customer service. After being initially happy with the skin care…read moreproducts that I purchased, I spent thousands on BBL laser to remove dark spots on my face, arms, and chest. After three treatments, my arms and face look worse. My face has brown patches that were not there before. Many spots on my arms got darker and never came off. I approached them and was told that they never told me a number of treatments and it could take 3-4 more treatments to work. However, when I was in the office, I was told that I would want to do three treatments, because if I did anything less, my arms would be splotchy. I would never have begun this process if I thought the cost would be potentially double. I let the owner know that this was never disclosed, and she did not reply. She just forwarded my email onto someone else who told me the owner was on vacation for a month. On top of that, after one of my treatments, I was bruised badly. The owner told me that this was not a bruise and is normal. Yet, four months later, I still have remnants of a bruise on my chest and I have to go elsewhere to spend thousands to fix what was started on my arms.

My sister recommended this place to me and I am so glad she did. I had an appointment with Meaghan…read morea couple weeks ago. She was so friendly and took the time to answer all of my questions and concerns. She was extremely thorough with explaining everything she was doing during my procedure (I was getting Botox). She also gave me excellent advice on what to expect after the treatment. She did an amazing job, and I'm already telling everyone to go see her and the rest of the amazing staff at Face Forward. That one visit just gained them a loyal customer for life!

The results were good, so three stars for that. It was intensely painful, but I guess I expected…read morethat. Subtracting two stars because Raya was completely distracted during most of our appointments. She seem like she had something else she needed to be doing, and she just needed to get our appointment over with. On one occasion, she stopped doing the laser treatment right in the middle and took a long phone call from her interior decorator. On another occasion, she took a call immediately after we were done and didn't even say goodbye to me as I was leaving. It's not a spa and I'm not expecting star treatment, but at least save the decorating emergencies for after the treatment is over. I recently called her to get a follow up, and she never even called me back. I should have pretended to be her decorator, and then I would've gotten a call back right in the middle of her treating a client! Fortunately, I found another place, so I won't be going back.

The best laser place! Raya is very educated and sweet. Her laser system has worked the best!read more

Shaheeda is amazing ! I feel so confident about how I look thanks to her incredible work. Shaheeda…read moreis flexible when scheduling appointments and always makes me feel comfortable. I highly recommend her!!

I went to Shaheeda for simple facial hair removal 3 times. She runs way behind schedule. She set a…read moreclock for the allotted time for the appointment; if she's not done by the expected time, she requires more money to complete the work. My skin broke out mildly after a few of her treatments; this never happened with my previous electrologist. The chair for her patients is broken, she says it's too expensive to fix. Hence, it is uncomfortable to lie there for the procedure. Find someone else, that's what I did.

Stellar service, detailed work, convenient online booking, and professional but friendly staff…read more I've now been in for many treatments and will definitely continue to go back. Over the summer, I spent a lot of time in tropical areas and got quite a tan. They adjusted the laser type and strength to accommodate for the changes in skin tone and I appreciate the attention to detail and care.

I was supposed to come in for an appointment on Sunday and then was rebooked at the last minute for…read moreMonday. I came in on Monday but wasn't able to have that appointment so I was told to come back another day. She offered to reschedule me for later that week and when I showed up nobody was at the office. I live far away and ubered in both times. All of the people I've interacted with were nice and apologetic but I really wish they had been more clear about what the preparation was before the appointment and more considerate of my time.

If I could give this med spa a zero I would, I got a Groupon for 50 units of Botox, including a lip…read moreflip Maddie injected me. During the visit she diluted the vile of Botox like I've never seen anyone do and I am a veteran at getting these procedures done. Weeks past and I still had full movement so I called to let them know at which time Maddie FaceTimed me and she told me that she would be looking into the lot number for the Botox because I in fact did have complete full movement of all of the areas she injected. I had a death within my family so I couldn't make the follow up appointment and I honestly had the worst experience my intuition was screaming, and red flags were flying with the way she diluted the Botox powder, so I asked for at least a partial refund at Which time they told me to get in contact with Groupon. I spoke to the manager via text who told me that sometime had passed since the procedure and there's nothing more that they could do, I also bought it through Groupon so I'd have to get a refund through them. Beware of this med spa as I swear to God they injected me with saline.

Jayne my clinical manager is amazing - extremely professional! If you visit, make sure you ask for…read moreher! She's the best!