Terrific service. Great staff. I must have passed this shop hundreds of times without noticing it…read more Very glad I finally saw it. I'm definitely going back.

Very friendly people came to fix a flat and the guy at the front was well informed ending up buying…read morea new shifter it was Shimano and it was only 27 I assumed a higher price based on their location. They continued to fix my flat for a little over 20.

Communication, customer service, response to issues, quality of equipment all need to be improved.read more

Went in to have two squeaky disc brakes repaired. Guy said it would be better to replace the…read moreoriginals, as repairing them would not be safe. He quoted $110 for both. He replaced the front brake with really cheap, low-quality parts. When I caught him trying to replace the rear brake with a used part, I told him to reassemble the brake; I would take it to another shop. He then tried to charge me $110 for one brake when the original quote was for both brakes. I insisted he replace the front brake with the original parts when some guy walked in claiming to be the manager; he got in my face, literally inches away, starting screaming at me to get the f--- out or he'd mess me up. Liberty used to a great neighborhood shop, but the new owners are a total rip-off. I wound up bringing the bike to NYC Bike & Scooter, where they replaced the brake pads for $40 and the bike's as good as new ! Avoid Liberty like the plague !!

Dope bike shop. Highly recommend. Fantastic bike rental. Great staff. Wonderful communication. And…read morethe Felt AR is fastest bike I've ever ridden.

Very unreasonable team :( I rented a bike for 2 days, but I ended up up returning it within 1 day…read more They denied a refund for the second day for me, saying the rental took away other people's chances. But literally I rented my bike as a walk-in - there are literally plenty of bikes for rental. Their business is not thriving enough to think so highly of themselves lol. Should have been more reasonable as people, instead of trying to juice people out of every penny.

incredible vibe! Open mics. Art. friendly lovely staff. what a lovely place to come hang.read more

TLDR: asked for a simple tire tube replacement, left with damaged carbon rims…read more I usually do my repairs myself, but didn't have any tools today, so I figured a tire tube replacement is a pretty dead simple job that any bike shop can handle. I walked into Enoch's shop last week, and he quoted me $15 and 10 minutes, and I said sure. As the service continued, I became progressively more apprehensive, but was too polite to tell him "Sorry, I don't trust you anymore. Can we stop?" 1. He clamped my titanium bike on the seattube. One should always clamp on the seatpost, so if any crush damage occurs, it would be easily replaceable. Luckily there was no damage here, but he would have crushed a carbon fiber frame. 2. Unluckily for me, I have carbon fiber wheels. He used a steel vise grip to pull the tire off the rim... I've never had to use anything other than plastic tire levers to get my tire off. This caused dent damage on my flawless carbon rim, as you can see in the attached photo (I did not know this damage occurred until after I already left the shop). I do not know if the damage is just cosmetic or structural, and I will need to contact the manufacturer. 3. When he reattached the wheel to the bicycle, he rested the chain not on the cog, but past the cog on the rear axle, then stretched my rear triangle to handle the extra width, then tightened it down (this I also did not realize until after I had left). This is basic, and so obvious. If he had simply turned the pedal at all, he would see that it's not driving the wheel... When I discovered this, I ran home to get my multitool to relieve the tension on my frame and set it properly. Luckily this does not seem to be permanent damage, as the back wheel still seems aligned properly. If I had a carbon frame, he would have snapped it. At the end he said "I'll need to charge you more, $20, because this took a long time and was very hard". So I came in for a tire tube repair, and left with potentially hundreds of dollars in damage (still awaiting manufacturer reply if the rim is unsafe to ride or not). I made a mistake of bringing something nice here, don't make the same mistake yourself.

So many models on the floor and such a range of products!…read moreBeing able to test the scooters and bikes is the best. The team is super knowledgeable about their products, and knowing they can maintain my scooter locally was a big plus.

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

If you're looking to customize your bike BikeFixNYC/3rd base is your best bet…read more Affordable and professional and good people makes this shop your best choice. Check out the before and after pics

Needed one screw on handlebar, and asked for air in back tires. $10, ok. Gave a tip. Left shop,…read moreblew out back tire. ugh!! Back to shop, fixed tire and when I asked the price, they said $25, but I mentioned the wall sign says $20 fixed rate. I give the $20 and they argue with me, and someone not involved gets involved and I feel like I'm being attacked. I leave the shop again, and the back tire, just "fixed" is completely flat by the time I got home 5 blocks. I thought the shop was going to be OK, but I cannot recommend it. Plus, I have a completely flat back tire.

Let me start by saying I'm newer to riding clipless/this was my first "big" bike purchase. I…read morehaven't written a Yelp review in years but felt compelled to do so this evening because I had such a great experience at Bicycle Habitat vs some other shops I went to in the city... I had previously tried getting a bike from the Specialized store on the UWS and while they were friendly, their service times left a lot to be desired. Same goes for Hilltop in Williamsburg (also owned by Specialized) - those guys treated me like I was a sale/noob and really couldn't have cared less about figuring out what was "right" for me given I wasn't going to be buying a bike from them. Nice guys, but once again - backed up for weeks on the service side of things. Back to Bicycle Habitat - Matt and the team were awesome. Took their time with me after a build and helped me get sorted with both shoes and clips - adjusted my bike a bit and really made sure I got some practice clipping in/out and that I was all set to go before walking out the door. All in all spent over an hour in the shop both chatting with the guys and getting set up with the new bike. I will 100000% be bringing any and all future bike needs to the shop and will be making it known to friends/fellow bikers that this is the place to go. More than happy to support the shop - 5 star service and looking forward to my next return.

Outstanding customer service. Elite mechanics. Competitive prices…read more A rare Triple Crown!

Avid cyclist -- 200mi/wk. For a couple of months I had a creak and rattle I could not diagnose…read more BB/crank/cog/rear disc/? Drove me crazy -L'Etape, 2 century rides and lots of training miles with the problem getting worse. Jorge identified the problem -- wrong grease in my derailleur hangar. Not an easy diagnosis; but a very easy fix. Thanks!

My daughter brought her first e-bike from here, they treated her very well. She was interested in…read morethe step high wing, they showed her all the bells and whistles about that model then suggested a step thru for her, she's short. They wanted her to have the best comfortable experience with her new bike. She now rides almost everywhere! The transit Authority is losing money. Thank you to Gino for being so attentive as her salesman Wing representative.

I was kind in a stressful situation where my tire went flat when I was cycling over the…read moreWilliamsburg bridge. I stopped to put some air in the tire but it went flat again right away. Turns out a had a leak in the inner tube. I looked for the closest bike shop and Conrad's was it. I called and asked if they were open. They asked what was wrong and I explained. They said come right over. Really nice people. They fixed it right away and the price was very reasonable.

Excellent neighborhood bike shop. Friendly and does everything right. Known John for years. The…read morebest.

Had an issue with front gears, talked into full tuneup and several replacement parts. In the end…read morethe tuneup was good but the original issue was not solved.

Brought my bike in recently for a small repair. The repair was done, but not perfectly, as they…read moredidn't have a part that was an exact fit (but didn't tell me that until AFTER the repair was completed). Will, the manager, tried to upsell me another accessory, claiming that the part that was repaired is actually defective (it was not). He also gave zero guarantee on the work done, so that if it breaks tomorrow, even, no recourse. It felt sleazy that he kept on changing the story about the repair and refused any responsibility for their work.