PC is an authorized Stihl dealer. They also repair Stihl products…read more I have a 16 year old Stihl chainsaw I bought new. It has performed flawlessly over the years. I haven't used the saw in a couple years. Recently I took the saw off the shelf just to see if it would start after sitting for an extended time. Unfortunately, the saw was sitting in a puddle of bar oil. I checked You Tube for the possible problem. Turns out that over time (16 years) the rubber oil line from the oil tank to the bar/chain can deteriorate and start leaking. I also watched a video on how to change the oil line. Of course the repair guy on the video made it look fairly easy. So, I decide to make the repair myself. I got the part from PC and proceeded to tear down my saw to make the repair. Well it turns out the repair wasn't quite as easy as the video made it out to be. I got to a point I realized I wasn't going to get this done. I took my saw (in pieces) to PC to have their repair man look at it and give me a price to finish the repair. Keep in mind the saw is 16 yrs old and not worth putting a lot of money into it. The repair man, Ed, got the new line on and reassembled the saw with the parts I had taken to him. Not only did Ed fix the saw, he did it for a very reasonable price. Top notch service provided by Ed and PC. I have several Stihl products and would not hesitate to take any of them to Ed/PC for service or repairs.

PC's service is really hard to beat. In my experience they are always warm and helpful. I like…read morethat. I've never gone to PC and not left with what I was looking for at a fair price. Five stars and two thumbs up from me!

I had a great experience at Willis Kleine with a recent purchase of an amazing bathroom vanity. In…read morethe showroom, Barbra and Zack were incredibly helpful, knowledgeable, and polite. They went out of their way for me in getting exactly what I was looking for. Besides exceptional customer service, the showroom had an impressive array of high-end fixtures, unique to Louisville. 5 stars

Made an appointment for 1 pm today with Jeremy to repair 2 doors, and he called to do the repair…read moreover 2 hours early. I let him know I can't do that early, and he was extremely rude, giving attitude. He kept saying he had nothing else to do and needed to come now. I said I need to keep the 1 pm appointment. He said he might be there or he would try to be there. I said you can either be there or not so which is it. He said I can't be there and told me to call the company if you have an issue with it.

Just ordered a grate for our outside furance and got it in three days. This service is great. I…read morewill be ordering again. We have tried other places and they say they no longer can get parts. Very pleased so far.

I have used this guy twice so far. Top notch service. Shipping is very fast. I have a hardy H4 and…read moreMike is a wealth of knowledge. This is the only place that I will be buying my hardy parts.

worst dealer around. stuck in the stone ages, phone number goes to internet sales, parts department…read moresucks, sales guy suck. most conveniently located store but by far the worst. So much lost potential in this place.

Outstanding service and up to dates parts availability. Highly recommend the place over your…read morebasic Ace Hardware that dabble in the trade in comparison

I was trying to retrofit a new larger sink in an existing countertop, and did not have the tools or…read moreexperience to do the work myself. They listened to my needs for the project, had a good set of questions and checks to make sure I'd accounted for everything. Even gave me some good recommendations I hadn't thought of. Was able to schedule and get the work done faster than I expected, and they did a great job. Very satisfied.

After 4 years of searching for a contractor for our 2 bathroom total remodels, we found Kevin…read moreDanielson and Associates. Two factors made our experience with his team enjoyable: 1. The creativity and excellent craftsmanship in the design 2. The reliability of his staff who showed up every day on time with a smile on their faces. Kevin too was a regular at our house reviewing the work and explaining all financial details thoroughly. We highly recommend this company and their fine team of professionals. In fact, we look forward to hiring them again on other projects. It's like working with family.

Always helpful Curtiss staff. Great place to do business . They have every lock or key you can…read morepossibly need. The showroom is also very nice. They do bathrooms as well as kitchens.

I had a great experience at Willis Kleine with a recent purchase of an amazing bathroom vanity. In…read morethe showroom, Barbra and Zack were incredibly helpful, knowledgeable, and polite. They went out of their way for me in getting exactly what I was looking for. Besides exceptional customer service, the showroom had an impressive array of high-end fixtures, unique to Louisville. 5 stars

We started shopping for windows and the 1st rep for West Shore came out, went through and measured…read morethen gave us a price which was above what we were ready to budget. We should have stopped there BUT we received a call from them asking if another rep could come out as the new rep had access to other programs that the 1st rep didn't. We thought no harm listening and seeing what they could come up with. The 2nd rep, Drew, showed up and went over everything again and was able to answer our questions that the 1st rep couldn't. Key among our questions was if the new windows were Energy Star rated for us which we were assured they were. After some more discussion, we decided that, with the discounts offered (military amongst them), we would go for it. We understood there was a wait as they are custom made. The day of the install, the truck shows up and 2 techs come in, introduce themselves and explain what needs done. We have pets so the techs were very understanding and accommodated our one request to finish the main bedroom first so we could shift the pets into that room and free up the bathrooms. A short time later a 3rd man comes flying throuh our front door and straight up the stairs with no introduction of any sort. We found out later that this was an assistant install manager that was there to help since the crew had someone call out. This man is in and out a few times but spent most of the time outside smoking/on the phone. At this point, all of our old windows are out and it's also 35 degrees. The assistant manager apparently pulled the other 2 installers from their work to sit on a Zoom meeting. When they returned from the meeting, we asked about the paperwork for the energy star ratings so we could put it with the rest of our tax prep paperwork. They didn't know what we were talking about and asked the assistant manager and he yelled down something about it being on the stickers. The lead tech had to dig through their trash to find the information. As we were going over it, the windows we received did not show energy star for our area, only through California and the southern states. At some point, the assistant manager left and the 2 techs were trying to finish up. 9 hours later (almost dark by now), the lead tech says they're done and goes over their closing checks. The next day we are looking at the windows and the rear upper windows were left partially unsealed and capped. We call this in to service as well as ask about the lack of energy star rating. An appointment is made for an installation manager to come out and address our concerns. The day of the appointment comes and the rep comes in shoving papers in my face saying heres what you need for the energy star (which does us no good). He said that there was some regulatory change and to fix it we should "call your congressman". He then said he would have the GM call us to address the energy star issue. He DID agree the finish work was not acceptable and had a senior tech come out to fix it. The senior tech said "There's no excuse for this". He made the repairs. We are now 3 weeks out and have not heard from the GM even though there are notes on our ticket saying he's made 5 attempts. We called a corporate number and told a gentleman there what our issue was and how several of our neighbors who were considering having them do work had now changed their minds after seeing all we've been through. His response was "We're a multi-billion dollar company". As a last ditch effort, we called Drew and explained this entire situation to him. He assured us that all this was defininitely not normal and was able to get us a number for the GM, Corey. We were able to finally speak with him about all of our issues/concerns and he said he'd be at our home in 15 minutes. When he arrived and was able to see and hear first hand he was very empathetic and was able to clearly explain our issue resolution. Drew and Corey exemplify excellent customer service and have ensured getting our bathroom remodel when the time comes.

Project date January 14, 15 2026 Representatives did not…read morefollow through on the plan: Metals did not match (installer said they don't use one of the metals anymore) Vanity board left unfinished and drawer did not shut smoothly. Spackling cracked (walk in and vanity) Shower grip bar left loose as were shower door handles. Fixers were sent back twice (March and June) I paid up front. The quality and integrity of those involved was lacking.

I love it! I converted a tub to shower and it is beautiful. The gentlemen that did the…read moreinstallment did a fantastic job. It far exceeds my expectations. The consultations was top notch too. Highly recommed Rebath, Breckingridge Ln.

Just not good. The expectation of finishing our bathroom in one week, two at the most ended up…read morebeing three months worth of subpar work. It was an extremely expensive bathroom for cheap supplies and terrible work. Let's see, the crown molding installed is not flush at at least two points. The quarter round placed at the bottom of shower pan they never would seal, looks like it was cut by a fifth grader. They lied when the bottom of the cabinets was missing wood and told my girlfriend it is supposed to look like that. They literally caulked the vanity to the faceplate on an electrical outlet. Another area they caulked is not done correctly. They ordered the wrong cabinet for our bathroom and it looked ridiculous. Took about three months to get the correct cabinet in. The glass guy they contracted out for our bathroom mirror did not install the correct mirror that was asked for. Now, we've discussed this with Warren and the total compensation is about $2K because they ate $4K for ordering the wrong cabinet. Does not really seem like our problem. Don't use this business. They have some decent reviews, but they are awful. You'll have better luck doing this yourself and A LOT cheaper.