These people are the worst service we've ever encountered. Our transmission broke, and they took…read morethree months to fix it. Each week, they would say, "Oh, it'll be done next week," but it never was. Then, after they fixed it, it blew up again because of their fault. Now, a month later, they haven't touched it and keep saying, "Next week, next week." They don't answer the phone and don't call back when we leave a message. This is the poorest service we've ever had. We tried being nice, but nothing happened. This company is horrible, the service is more than awful. This is ridiculous

Would tend to agree with the work ethic concern about Aamco transmission. Needing to replace a…read moretransmission range selector rod which requires removing the valve cover on the transmission case, after the necessary parts were purchased, contacted them to do the work and two weeks later the vehicle still has not been worked on.Granted it may be the amount of help,unforeseen change of plans,etc. but still with the parts purchased to do the work and the only drawback is the labor required to do it...?

they overcharged and then did multiple extra things to the vehicle when I specifically asked them…read morenot to do more than just the starter.

Highly recommend to come here for honest, fair work. If you need a state inspection done, this is…read morethe place to go. Tuesday's they have a deal for it!

I was referred to this shop after being turned away from two mechanics that were not willing to…read morework on my self built RV that was built on in the cargo space of my Ram Promaster 2500 LWB high roof. This vehicle is my daily driver while working in the area. They were very accommodating to my unusual circumstances and communicated with me every step of the way. They displayed professionalism and expertise with their diagnosis and repair of my front wheel bearings. Everything sounds and drives great. In terms of price.......... Expert services comes with expert pricing but they were very up front with their pricing so no surprises. I had a good experience with this company and will likely use them again. The thank you card and candy left in my passenger seat was a nice touch as well.

Fantastic service. Estimate was exactly on par with what was paid. Very thorough work to ensure…read morethat all services were met, and a very personable place. Extremely easy to work with and will definitely do business with them again the next time I need services on my diesel. Have recommended to a couple different people.

There are not enough words that can even describe how thankful I am for Service Plus Automotive!…read moreThey are a very trustworthy buisness that you can depend on and rely on for all of your automotive needs, they treat you like family! They do anything in their power to make you happy and ensure that you will always be safe behind the wheel. Thank you Service Plus Automotive!

Beware... they will try to sell you things that you dont need / aren't necessary. GET A SECOND…read moreOPINION! I just saved 2 grand by going elsewhere.. Also it took them over 90 minutes to do a state inspection which is ridiculous..

It's a busy place, but they're friendly, knowledgeable, and do quality work…read more The appointment function, on the main company's website, is a little confusing, but it's not this location's fault. I've always been able to rectify any issue, plus, if the time I set up conflicts with the local business, they are quick to call and adjust.

Always great service, honest and reliable! My husband and I both come here for the maintenance on…read moreour vehicles. I even used the Goodyear in Albany for my daughter in college at Ualbany and they were just as trustworthy!

I don't think I can say enough nice things about this repair shop. They've been seeing my old Jeep…read morefor a couple years now. Geyer's is both good and trustworthy. Every repair I've had done here was completed correctly the first time, and usually within a day or two. I think the longest I've had to wait was 3 days, but that was because it took that long to get a part. Geyer's provides an estimate up front, but in my experience the estimate tends to be on the higher end. I've always been pleasantly surprised to be charged less than the initial estimate. Speaking of which, they also offer a military discount for soldiers and veterans, which takes a little extra off your total. They've also been really good about communicating, calling with the estimate and again when the job is completed. Everyone is courteous and helpful and takes time to explain what needs to be done or what was done if you have questions.

I should say, first, that I used to do my own auto repairs. Now, I do have the money to pay for…read moresomeone else to do so for me. I have not forgotten, though, to memorize exactly what my car needs when I take it to a repair shop. Before I had my oil change done at Watertown Auto Repair, I asked the guy at the desk how much it would cost for a full synthetic oil change for my 2012 Toyota Yaris sedan. He asked me how much oil my car took. I told him 4 quarts. After the hundreds of oil changes that I have had done on my car over the last ten years, I knew exactly how much oil my car takes. He told me $52 before taxes. After my oil change was done and he gave me the bill, it said $58.95 before taxes. I asked him why it cost more than the original estimate. He pointed to the bill and told me that it took 4.5 quarts. Obviously, I knew that this was not true. I looked in my manual but it did not have the amount of oil needed. It was not a repair manual. So, I went online. Over and over reputable websites stated that my car takes 3.9 quarts or, as I said, 4 quarts. Finally, I found the coup de grâce, the actual manual at Toyota with the oil specifications. Funny, Toyota seems to think that my car only takes 3.9 quarts of oil. Since they manufactured the car, I would think that they know how much oil it takes. Watertown Auto Repair must know something that the manufacturer doesn't or he lied and cheated me. Of course he did. Check out my images. I even provided the URLs. It might seem like a small thing, just a few dollars, but if I can't trust Watertown Auto Repair with a small job, I can't trust them with a large job either. Next time, I could be overcharged $1,000. That will never happen because I will never go back there again. Of course, I already told him that at the time. They lost my business and they should lose yours too. P.S. Service centers/repair shops, I'm the wrong person to cheat.

Fast, and friendly. Called on a Saturday morning and took my car in for a minor repair the same…read moremorning. Complete and back on the road within an hour of me calling them. Thank you!

Mike and his crew always go above and beyond to make sure that my vehicle is running in tip-top…read moreshape. Pricing is just right and they offer many different services and also vehicle specific accessories!

Wouldn't go anywhere else in the city of Watertown NY. You will also get honest work. And a little…read morehistory lesson. Say hi to Tom. 2a friendly. Any tires or auto servicing you need.

My vehicle didn't pass inspection, so I brought it to them to have it worked on for reinspection. I…read morewas told it needed new tires to pass. I informed them that this was not on the inspection report and to access it through the NYS inspection portal. They refused. The tires are two years old, they were clearly attempting to take advantage of me with an upsell of tires. BUYER BEWARE!

Fair price. Straight forward assessment of vehicle. Stuck with to the indicated appointment time as…read morediscussed without being over booked.

Locally owned and operated. Friendly and curteous employees. Very reasonable rates, especially when…read morecompared to other shops in the vicinity. This was my first experience with Denners, but it will not be my last.