I highly recommend this place Brian Shawn lance and don't forget Jake the guy that come in on…read moreSaturday and dose repair on console and battery replacement on gba games they pay and trade the best rates in LA and valley

Had a great experience selling my games and equipment. I didn't feel like I was getting ripped off…read moreand Brandon was very nice and patient which I really appreciate!

Possibly the best comic book store in the Valley. Been going for years, mostly on FCBD in May, and…read morethey handle that event really went despite the crowd. They also have a lot of signing events, which is pretty cool! Really appreciate that they have a very welcoming atmosphere. The staff are super helpful and take time to chat with you and give solid recommendations. Been to other stores that feel very judgey and just want you out ASAP. Collector's Paradise is the complete opposite. Layout is nice and spacious giving room to browse. The sections by author took me a while to get used to. Good selection and I love that authors randomly drop in and sign copies (and the store sells them at face value).

Wow, I did not know what to expect when I came here to pick up some gifts for my friend's birthday!…read moreBut this place was a nerdy fan's paradise, indeed (this is not derogatory, I am a fellow nerd)! Super nice and helpful guy at the front (I did not catch his name, but I will be sure to get it next time!). Prices were great and the selection was nice and wide! Signed up for their book club cuz I WILL be back. Thanks for the positive experience!

Good selection of used Xbox games. Purchased a sealed CoD…read moreVanguard game for $20. Since I don't have a lot of time to actually play and usually play one game at a time it's much better than paying tons of money every month for Game Pass.

Rented out the space for my son's 8th birthday party. The venue was perfect, it was only open to…read morebirthday party guests who were able to play unlimited free video games during the party. Both children and adults thoroughly enjoyed themselves the whole time. The party package also included set up table and chairs and table clothes. As well as use of the fridge and freezer which was perfect for our ice cream cake. The service from Joe and Adolfo was incredible. They always were asking how they could help in any way from set up to clean up. The Game Exchange was new to some but everyone wanted to come back. Highly recommended, I would host another party there.

AVOID this business…read more First red flag: the storefront looked abandoned, like it had been through an earthquake. I should have walked out immediately, but I didn't--and that mistake cost me. My PS5 fan connector broke and needed to be re-soldered to the motherboard. The owner said he'd diagnose it for $30 and let me know if he could fix it. A few hours later, he called back and told me he had already "fixed" the console--but now the fan would be "a little louder." Huge red flag. Any professional would update the customer and get approval before moving forward with an unorthodox repair. While my PlayStation technically works, the fan now runs at full speed and sounds like a vacuum cleaner--unbearably loud. With how hard the fan is spinning, I seriously doubt the console's longevity. When I called to ask for an explanation, I got a vague half-answer and was told to "just turn up the TV volume" to drown out the noise. Absolutely ridiculous advice. I've attached a photo and video for proof. Curious about what was done, I opened the console and found a sloppy, makeshift repair and a note taped inside in Sharpie that read "do not open." Unbelievable. On top of that, I'm pretty sure they deleted a save file from a game I had poured hundreds of hours into. For the record, I'm not a "Karen." I support small businesses that do quality work and communicate honestly. But if a repair can't be done without major tradeoffs, tell me upfront so I can make my own decision. Avoid this place. Find a reputable electronics repair shop instead. Edit: If you want a preview of the kind of person you'll be dealing with, read the owner's response to negative reviews--full of name-calling, excuses, and petty deflection.

I've had a disappointing experience here at Videomen and have been holding off on writing my review…read moreuntil now. I took my childhood Nintendo DS Lite to Videomen to get the top screen fixed as it was broken. I've been waiting for years to get the screen fixed and was excited to finally see it happen. When I came to pickup my DS, I noticed there was a popped pixel on the new screen. I told the guy who was working there who I think is the owner that there is a popped pixel and if he could install a new screen. He said he couldn't do that and all replacement screens have popped pixels. I ended up paying and still have a defective screen. I would never come back here or recommend this place to anyone.

I brought in my collection of ps2 horror video games and Sony CRT tv to sell. Start to finish…read morecustomer service was great! They were very knowledgeable and reasonable with their pricing. If you need to sell or looking to buy, check out Retro Respawn!

I've never been or even heard of this place. It's spring cleaning time which we found some old game…read moreconsoles that's been tucked away in storage. Years since I've last played any kind of videos games. Plus I'm not a gamer so if the cleaning didn't happen, I'm sure it'll still have been put away. Instead of just trashing, they were still in great condition. We found this place, called them to see if they would buy old consoles which they do. It's in a little strip mall with a couple parking spot. Walked in and the first thing you see are video games and more videos games. Literally any kind of consoles and the massive selection of games on deck was insane. Like I said, I'm not a gamer but if you are, I'm sure you'll have loads of fun. There was two section, first was the video games areas. Glass counter filled with games of all sort. Old school Nintendo , Gameboy, and whatever consoles else there were. Loads and loads of video games. The other section seemed to have loads of games as well but also served the collection of cards. Instead of your baseball cards, there were Pokémon and more. Also a few arcade games which I don't know if it was for purchase of use. Everyone working was very sweet and friendly. They checked to see if the consoles still worked which they did. Also we had some games which they took as well. I didn't expect much of it as they were old school but we did get some cash out of it. If it wasn't a go with them, we would have just tossed or donated them. But glad to find out that this places does buy old video games consoles and it's a massive collection of items. Plus lots of anime stuff.

Absolutely love this card shop! Cool atmosphere and reasonable prices. Shoutout to Tyler and the…read morecrew for always giving the best customer experience!

Loot Box is one of those rare TCG shops where you can tell the people behind it genuinely care…read moreabout their community. They consistently offer products at MSRP, which already sets them apart, but they go further by being generous at events and providing better prize support than most other shops. The space itself has a great aesthetic, and the players there reflect the same positive energy. Everyone I've interacted with has been welcoming and kind. A special thank you to Nick as well. Every the I've visited, he's always been chill, flexible, and incredibly welcoming, and his honest personality really adds to what makes the shop feel so genuine. It's not the closest shop to me, but it's one I'm always happy to make the trip for.

These guys are awesome. Walking into A&J Retro Games felt like walking into a time machine…read more Imagine being 8 years old and GTA 3 just came out. You're sitting there staring at this game thinking this is the coolest thing you've ever seen. That feeling is exactly what this place brings back. I came in looking for a PS2 for my boyfriend's birthday and, honestly, I know almost nothing about video games. I was a little intimidated, but these guys were great. They knew their stuff, explained everything, and actually cared about helping me find the right thing instead of just making a sale. I had my 8-month-old with me, and they were super welcoming. I walked out with the perfect gift, and my boyfriend was absolutely ecstatic. You can tell these guys grew up loving games and never lost that excitement. If you're into retro games, or even if you're clueless like me but need a great gift, go check them out.

They are amazing From the time I walk into the door drop my…read moreproduct off they called when it was ready picked it up. It was just so much professionalism and customer service driven.

These guys are great, friendly and super knowledgeable. Definitely think they're a great choice for…read moresmall video game stores.

Damn.. didn't think I'd have to do this. Ive given this place so much business over the past couple…read moremonths and the amount of money I've spent here at their store and their vendors is crazy and even referred a bunch of people here too. I guess one of the down sides is I just trust this place too much with their cards out on display no signs of LP, MP, or HP. Picked out a bunch of single cards & I noticed after the purchase, as I'm putting the cards in the top loaders, that one card was severely damaged in the back and top corner bent like a mf. 30 dollar card nothing crazy. I just simply asked if I can just get another 30 dollar card. Nope I couldn't do that. Keep in mind I haven't even left the store yet. The only thing they can do is give me 22 dollars cash. Like 8 dollars is not a big deal but it's the principle.. on top of that I went there on my lunch break had 1 hour, spent my entire hour there. First person to walk in and everyone that came in after me got the help they needed first after asking nicely if I can get some cards, I was the last one out. This experience left a very bad taste in my mouth and I'm writing this hoping others don't receive the same treatment. Probably won't come back Paper Hero Games on Burbank, friendly staff. GREAT prices.

Disrespectful actions by a management position to a paying customer. Never in my life have I been…read moretold to leave a mall store or anywhere for spending $80 dollars corporate GameStop : look into this branch Please. There's not much of a worse candidate to be the voice of a branch of operation than one who doesn't help at all in servicing product related questions, begrudgingly rings you up and then when you mention they could have been more helpful - they raise there energy and tell you to "leave the store ", "now" and "take it up w. Corporate " - these words from the shift manager as he pointed at the door for me to exit. - but this is what occurred and by the reviews here happens often at this store. I don't know how William and Gabrielle whom are the face of this GameStop branch are left to be in charge of representing the GameStop company , but hoping this post will save someone from walking in this store and just buying elsewhere or online instead. Save yourself being treated like this as a good paying customer.

I stopped by this GameStop store on the second floor of Westfield Topanga Mall while my wife was…read moreshopping. When I walked inside, the person behind the counter greeted me. I saw they have Funko Pops here so I took a look to see which characters they had. Then I went to look at their Nintendo Switch games selection. They sell some Pokemon figures and other figures as well but not Pokemon cards because another guest walked in with their kid to look for them. The man working behind the counter was trying to help them by calling other GameStop stores to check if they have them. I saw they have some expensive PlayStation 5 controllers here as well. I also saw some Star Wars lightsaber and helmet that they kept close to the ceiling.

This place has a really vast selection it's pretty much a warehouse for video games and the like!…read moreIt's pretty organized and they even have these handy lists that are updated with prices for games, accessories , etc for each console... whether it's GBS, PlayStation, Xbox, Nintendo... they have so much in store! Lots of new gear too posted on their IG when they get it. Talked to a couple people there too who were pretty friendly and helpful in answering our questions. Everyone working here was always offering to help answer any questions which is nice. Very approachable. They also list the prices at which they buy too which is nice. I will be coming back here for my video game needs !

Absolutely AWFUL customer service…read more I stopped by Game Dude around 6:40 PM because I wanted to sell some games. The first employee immediately looked at me, and with a pretty obvious attitude said, "We only buy games before 6:30." Okay... how exactly was I supposed to know that? There was no prior reason for me to know their cutoff time, and it could have easily been communicated in a much more professional and respectful way. I decided not to make a big deal out of it and figured I'd browse the store and maybe buy something instead. Another employee asked if I needed help, and I told him I was just browsing. A little later, I asked him about some of the games on the wall and whether they were used. He said yes. I then asked what the games typically cost, expecting a simple answer from someone who works there. Instead, I was told, "You can just go check the sheet on the side to see what the games are worth." Seriously? I'm a customer asking a basic question about your store's inventory and pricing. I shouldn't have to feel like I'm bothering employees by asking for information. There's a huge difference between being busy and simply having poor customer service. It's absolutely no one's fault that most of you are virgins. Anywho, I walked in willing to sell some games and potentially spend money, and I walked out thinking, I'll take my business somewhere else. The video game selection may be decent, but customer service matters. If this is how customers are treated when they walk through the door, I can't recommend this place. Don't waste your time with these jerkoffs.